Try our new research platform with insights from 80,000+ expert users
reviewer1635438 - PeerSpot reviewer
Senior Manager - Unified Communications, Smart Infrastructure and Service Provider Solutions at a tech services company with 51-200 employees
Reseller
Reasonably priced, easy to set up and user-friendly
Pros and Cons
  • "Technical support has been quite helpful."
  • "The reporting is lacking."

What is most valuable?

The solution can scale very well.

It's quite a user-friendly solution and I find it to be easy to navigate. 

The initial setup is very easy.

The stability has been quite good. 

Technical support has been quite helpful. 

The pricing has become very reasonable and we find them to be competitive.

What needs improvement?

The reporting is lacking. it's an aspect of the solution I would like to see improved upon in the future. 

The solution isn't as present in the market as Cisco and Fortigate. They need to do a better job of marketing themselves and becoming more visible. 

For how long have I used the solution?

I've used the solution for a number of years at this point. I started using it around 2012 or 2013. It's been a while. 

What do I think about the stability of the solution?

The stability has been good. Over the years there have been no issues with crashing or freezing and there are no bugs or glitches. 

Buyer's Guide
Juniper SRX Series Firewall
June 2025
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The product scales very well. It's not a problem if your company needs to expand it. 

In our office, we have about 120 people protected under Juniper. However, we have proposed it to many customers and some clients use it as well. Some of them are quite sizeable businesses. 

How are customer service and support?

We've used technical support in the past and have been satisfied with the level of service they provide. they are helpful and responsive. 

Which solution did I use previously and why did I switch?

I'm also familiar with Cisco and Fortigate.

How was the initial setup?

The initial setup was straightforward. This is due to the fact that we have a decent Juniper-certified team.

What about the implementation team?

We are integrators and can install it for our clients if they need us to. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual licensing fee. 

In the past, they would sometimes be more expensive than Fortinet, however, we have noticed that their pricing has come down a bit and now they are very reasonable. 

What other advice do I have?

We are a reseller and systems integrator. We are also a customer. 

In the office, we have Juniper SRX firewalls. We have not activated the SD-WAN.

I would recommend the solution to other users and companies. 

I'd rate the solution at an eight out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1605843 - PeerSpot reviewer
IT System Engineer at a computer software company with 201-500 employees
Real User
A stable high-performance network security solution that's easy to use
Pros and Cons
  • "I like that Juniper SRX is easy to use, scalable, and stable with good performance."
  • "In the next release, I would like to have a better web interface. It needs to be more user-friendly. Right now, you can only access many features through the console."

What is our primary use case?

We use Juniper SRX to create VPN tunnels to the data center.

What is most valuable?

I like that Juniper SRX is easy to use, scalable, and stable with good performance.

What needs improvement?

In the next release, I would like to have a better web interface. It needs to be more user-friendly. Right now, you can only access many features through the console.

For how long have I used the solution?

We have been using Juniper SRX for about five years.

What do I think about the stability of the solution?

Juniper SRX is a stable solution that performs well.

What do I think about the scalability of the solution?

Juniper SRX is a scalable solution.

How are customer service and technical support?

Technical support is brilliant, but I guess you have to pay for it.

How was the initial setup?

The initial setup was straightforward. The time it takes to implement this solution depends on the complexity of the configuration.

What about the implementation team?

We implemented this solution by ourselves.

What's my experience with pricing, setup cost, and licensing?

In general, their price definitely couldn't be cheaper. 

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give Juniper SRX a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Juniper SRX Series Firewall
June 2025
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
it_user1386981 - PeerSpot reviewer
Integrator at a tech services company with 11-50 employees
Real User
Easy to install, stable, and has the consistent Juniper CLI
Pros and Cons
  • "What I like the most about Juniper is that they have the same CLI on all routers, switches, and firewalls. If you have worked with any Juniper device, such as a Juniper router, you will be able to work with an SRX, which is really cool. It is a nice experience to work with every device of Juniper, not only firewalls."
  • "As a networking person, I don't really have any major issues with this device. Based on my experience of using it in a cluster, it could be more stable. I had an incident when one of the SRXs in a cluster couldn't learn ARP. It is a good solution, but firewalls don't seem to be an area of development for Juniper. They are focusing on data centers, routers, and switches, not firewalls."

What is our primary use case?

I used this solution in my previous organization. We used it to protect data centers and some private resources.

What is most valuable?

What I like the most about Juniper is that they have the same CLI on all routers, switches, and firewalls. If you have worked with any Juniper device, such as a Juniper router, you will be able to work with an SRX, which is really cool. It is a nice experience to work with every device of Juniper, not only firewalls.

What needs improvement?

As a networking person, I don't really have any major issues with this device. Based on my experience of using it in a cluster, it could be more stable. I had an incident when one of the SRXs in a cluster couldn't learn ARP.

It is a good solution, but firewalls don't seem to be an area of development for Juniper. They are focusing on data centers, routers, and switches, not firewalls.

What do I think about the stability of the solution?

Its stability isn't bad. In two years of supporting this device, I had only one issue. I had an incident when one of the SRXs in a cluster couldn't learn ARP, and the request didn't move between cluster units. I had to fix this manually, which wasn't really cool because I had to get up in the night because of this incident.

What do I think about the scalability of the solution?

We weren't using it in a high load infrastructure.

How are customer service and technical support?

I didn't really need their support. I only needed their support for the demo of their CSR product because it wasn't working as mentioned in their documents.

How was the initial setup?

Its initial setup is straightforward. If you are a network engineer with some experience, you will be able to configure it easily. I have configured many Juniper firewalls, and it was really easy. Configuring the device isn't a problem. The main problem is preparing the environment and the infrastructure for your device.

It took more than one year to use this solution in production because I used a lot of features in my demo infrastructure, such as VSRX, to demonstrate this solution to potential and existing customers.

What other advice do I have?

I like the SRX series. In fact, I like all products from Juniper. 

I would rate Juniper SRX an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1523253 - PeerSpot reviewer
IToV Implementation Engineer at a renewables & environment company with 5,001-10,000 employees
Real User
Scalable and easy to use, but the interface could still be improved
Pros and Cons
  • "The Juniper SRX series is easy to use."
  • "The interface could be more user-friendly."

What is our primary use case?

This product is our network firewall.

What is most valuable?

The Juniper SRX series is easy to use.

What needs improvement?

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Juniper SRX for a few years.

How are customer service and technical support?

I have never needed to contact Juniper technical support.

How was the initial setup?

I have not been involved in the installation of this device.

What's my experience with pricing, setup cost, and licensing?

There is a licensing fee.

What other advice do I have?

This is a product that I can recommend to others.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pre-sales manager at RETO Industrial S.A. de. C.V.
Real User
Delivers security and advanced protection services
Pros and Cons
  • "We think they have a good interface, the operating system is good, it's robust. It has plenty of great features, and the relation between the cost and benefits works for our business."

    What is our primary use case?

    Many customers of ours use Juniper firewalls — almost 30 enterprise companies in total. 

    What is most valuable?

    We have explored perimeter security; however, we have not had the chance to group all the security solutions from Juniper. In relation to perimeter firewalls, we have had a good experience. We have been working with Juniper for about 10 years now, and I think it's a good brand in the market in general. In the past, they had some issues involving integration with different products in the portfolio, but currently, I think they have solved that issue. Speaking about our experience with perimeter firewalls, we feel comfortable. We think they have a good interface, the operating system is good, it's robust. It has plenty of great features, and the relation between the cost and benefits works for our business.

    What needs improvement?

    They recently improved this solution. Currently, I feel comfortable with Juniper in general.

    What do I think about the stability of the solution?

     

    How are customer service and technical support?

    Support is good. We speak to them quite often.

    How was the initial setup?

    The initial setup was very simple.

    Which other solutions did I evaluate?

    Currently, we plan on exploring more products and solutions geared toward cloud security.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give Juniper SRX a rating of nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Solutions Architect at a tech services company with 201-500 employees
    Reseller
    Great inter-segmentation firewall; CPU switch needs improving
    Pros and Cons
    • "Great as an inter-segmentation firewall or border or arch-firewall."
    • "The CPU switch could be improved for a better overall performance of traffic flow."

    What is our primary use case?

    The primary use case of this solution is as a next generation firewall  If I have a customer who needs a good router for the office, but they're not in a complicated situation with VPNs and the like, the SRX is great.

    What is most valuable?

    This is a flexible platform, it's great as an inter-segmentation firewall or border or arch-firewall. The solution has a solid position on the market as a security device. The most important feature in the SRX is the application visibility and control because it gives the user a lot of information about the application in the traffic. Juniper SRX is great as a smaller router for smaller offices.

    What needs improvement?

    I think with this Juniper product, the CPU switch could be improved for a better overall performance of traffic flow. I'd also like to see a threat intelligence feed which would hopefully monitor the network traffic flowing through the SRX to detect malware and other content.

    For how long have I used the solution?

    I've been using this solution for a month. 

    What do I think about the stability of the solution?

    The overall stability is good. 

    What do I think about the scalability of the solution?

    Some models are scalable but you have to have VMs to modify resources to get better performance. 

    How are customer service and technical support?

    We have premium support from the company and we provide support to our customers. 

    How was the initial setup?

    I don't deal with implementation but in a typical project we have sale, pre-sales and deployment engineers. If the project is really big, we also use project managers. There would be four people involved in a typical project. If the product requires integration of different technologies like web application firewalls, we bring in more engineers specialized in different type of technologies to integrate them together. 

    What other advice do I have?

    I really like the architecture of the product, but it's not a leader in the market. It's a very good platform, but if the user needs more performance on the edge, I would prefer something else. If a user needs a more sophisticated next generation firewall feature or threat intelligence themes, I'm not sure they'll get that with SRX devices. I think there's a gap there. I think it's a good solution but not for everyone. 

    I rate this solution a seven out of 10. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    reviewer1507461 - PeerSpot reviewer
    Freelancer at a non-tech company with self employed
    Real User
    Good for medium sized networks but the UI needs improvement
    Pros and Cons
    • "The scalability is fine."
    • "Juniper SRX's UI is very bad."

    What is our primary use case?

    We use it to deploy the firewall.

    Sometimes we use the newer version, sometimes the older version. It depends.

    What is most valuable?

    In terms of valuable features, Juniper firewall filtering is good.

    What needs improvement?

    Juniper SRX's UI is very bad. We have to use CLA all of the time and Sky ATP.

    If I compare Fortinet with SRX, particularly for filtering websites and email addresses, SRX is very very difficult.

    For how long have I used the solution?

    I have been using Juniper SRX for the last five to six years.

    What do I think about the stability of the solution?

    It is good for a medium sized network. It depends how it is deployed.

    If you look at the Gartner rating, Juniper is not among the top rankers.

    What do I think about the scalability of the solution?

    The scalability is fine.

    How are customer service and technical support?

    Since COVID, the tech support is not much good. You have to wait a long time. For example, if you open up a case, you don't know how much time it will be before they come and if the person opening the ticket is even experienced.

    How was the initial setup?

    Because I have been using Juniper for five years, for me the setup is not hard. But compared to FortiGate it is much more difficult for new users.

    What's my experience with pricing, setup cost, and licensing?

    It is on a subscription basis, mostly yearly. It totally depends on the customer. The customer gets a discount on the hardware.

    What other advice do I have?

    On a scale of one to ten, I would give Juniper SRX a seven.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Pawel Jenner - PeerSpot reviewer
    DevOps and System Engineer at Netyard
    Real User
    A high performance security solution with a clever network operation system
    Pros and Cons
    • "I like the Junos OS, which has been very good for me. It's very clever."
    • "Sometimes committing configurations takes a lot of time in Juniper because of the connections, and it could be a little bit faster."

    What is most valuable?

    I like the Junos OS, which has been very good for me. It's very clever. I can find everything I want, I can commit changes, and I can throwback. I think it has very good features. I like Juniper because of Junos.

    What needs improvement?

    I think it needs some automation. I have to find an API for Python and so on, which is quite different from a typical solution. Sometimes committing configurations takes a lot of time in Juniper because of the connections, and it could be a little bit faster. Their documentation could also be better.

    For how long have I used the solution?

    I've been using Juniper SRX for about ten years.

    What do I think about the stability of the solution?

    Juniper SRX is very stable.

    What do I think about the scalability of the solution?

    It's not very scalable because you need some experience with Juniper. I know that it's difficult for people who are familiar with Cisco to start Junos. Compared to Cisco, 
    Juniper also has very bad documentation.

    How are customer service and technical support?

    I think technical support is good.

    Which solution did I use previously and why did I switch?

    We're also using Check Point at the moment.

    How was the initial setup?

    The initial setup is easy for me because I have some papers with notes that help me.

    What's my experience with pricing, setup cost, and licensing?

    The price is reasonable.

    What other advice do I have?

    I would advise people interested in using this solution to start learning Junos.

    On a scale from one to ten, I would give Juniper SRX a nine.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.