Linux admin at a wholesaler/distributor with 51-200 employees
Real User
A stable high-performance network security solution
Pros and Cons
  • "It's fine, and it's good. It's very stable."
  • "It could be more secure."

What is our primary use case?

We use it for the firewall.

What is most valuable?

It's fine, and it's good. It's very stable.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been using Juniper SRX for about five years.

Buyer's Guide
Juniper SRX Series Firewall
March 2024
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,857 professionals have used our research since 2012.

What do I think about the stability of the solution?

Very stable. These firewalls are stable.

Which solution did I use previously and why did I switch?

We had Cisco, but when comparing the price, Juniper SRX was cheaper.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Juniper SRX an eight. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Architect at a tech services company with 201-500 employees
Reseller
Great inter-segmentation firewall; CPU switch needs improving
Pros and Cons
  • "Great as an inter-segmentation firewall or border or arch-firewall."
  • "The CPU switch could be improved for a better overall performance of traffic flow."

What is our primary use case?

The primary use case of this solution is as a next generation firewall  If I have a customer who needs a good router for the office, but they're not in a complicated situation with VPNs and the like, the SRX is great.

What is most valuable?

This is a flexible platform, it's great as an inter-segmentation firewall or border or arch-firewall. The solution has a solid position on the market as a security device. The most important feature in the SRX is the application visibility and control because it gives the user a lot of information about the application in the traffic. Juniper SRX is great as a smaller router for smaller offices.

What needs improvement?

I think with this Juniper product, the CPU switch could be improved for a better overall performance of traffic flow. I'd also like to see a threat intelligence feed which would hopefully monitor the network traffic flowing through the SRX to detect malware and other content.

For how long have I used the solution?

I've been using this solution for a month. 

What do I think about the stability of the solution?

The overall stability is good. 

What do I think about the scalability of the solution?

Some models are scalable but you have to have VMs to modify resources to get better performance. 

How are customer service and technical support?

We have premium support from the company and we provide support to our customers. 

How was the initial setup?

I don't deal with implementation but in a typical project we have sale, pre-sales and deployment engineers. If the project is really big, we also use project managers. There would be four people involved in a typical project. If the product requires integration of different technologies like web application firewalls, we bring in more engineers specialized in different type of technologies to integrate them together. 

What other advice do I have?

I really like the architecture of the product, but it's not a leader in the market. It's a very good platform, but if the user needs more performance on the edge, I would prefer something else. If a user needs a more sophisticated next generation firewall feature or threat intelligence themes, I'm not sure they'll get that with SRX devices. I think there's a gap there. I think it's a good solution but not for everyone. 

I rate this solution a seven out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Juniper SRX Series Firewall
March 2024
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,857 professionals have used our research since 2012.
Owner & CEO at a comms service provider with 1-10 employees
Real User
Straightforward to setup, reliable, and scalable, with perfect technical support
Pros and Cons
  • "Technical support is perfect."
  • "The user interface and the GUI need improvement."

What is our primary use case?

The primary use case of this solution is as a firewall and a security gateway. 

What is most valuable?

The most valuable feature is the support.

What needs improvement?

The user interface and the GUI need improvement.

In the next release, I would like to see mobile support.

For how long have I used the solution?

I have been using Juniper SRX for ten years.

We are using various versions.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Juniper SRX is scalable.

We have 10 users in our organization.

How are customer service and technical support?

Technical support is perfect.

Which solution did I use previously and why did I switch?

We have not used another product previously.

How was the initial setup?

The initial setup is straightforward and it took three hours to deploy.

Juniper SRX does not require a lot of maintenance.

What about the implementation team?

We did not implement it ourselves. We had help from technical support.

What other advice do I have?

We plan to continue the usage of this program in the future.

This is a product that I can recommend to others who are planning to implement it.

I would rate Juniper SRX a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Product Manager at a tech services company with 51-200 employees
Reseller
Good performance and stability, and more competitively priced that others
Pros and Cons
  • "Performance is a strong point."
  • "There are a lot of features that customers do not know about and I think that better documentation would help when it comes to learning how to use the product."

What is our primary use case?

We are a distributor and Juniper SRX is one of the products that we work with. The SRX is a service gateway device that serves two main functions. The primary function is as a firewall, and the second is for routing traffic.

It can serve as a branch firewall or data center firewall, as well as a next-generation firewall, based on the license.

What is most valuable?

Juniper SRX has many good features that suit a variety of customer requirements.

Performance is a strong point.

What needs improvement?

There are a lot of features that customers do not know about and I think that better documentation would help when it comes to learning how to use the product.

Technical support could be improved by adding local engineers.

For how long have I used the solution?

I have been working with this product for a few months.

What do I think about the stability of the solution?

The Juniper SRX is very stable. Stability and performance are the strengths of Juniper products.

What do I think about the scalability of the solution?

We have clients of all sizes for this product, from small businesses to service providers. It is very scalable.

How are customer service and technical support?

I would rate the technical support at medium. The support is good, but other vendors have local engineers. This is something that could be improved.

How was the initial setup?

The initial setup is straightforward and very easy. The length of time for deployment depends on the size of the solution.

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors, the pricing of this solution is good.

What other advice do I have?

This is a product that I very much recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: distributor
PeerSpot user
Professional Services (Security) at Business Management Company
Real User
Easy to implement and use, with better technical support than other solutions
Pros and Cons
  • "The deployment is quite easy and fast."
  • "The GUI needs improvement."

What is most valuable?

The most valuable features in this solution are AppSecure and the IPsec VPN.

What needs improvement?

The solution previously had a Clientless SSL VPN, but it has been removed and I would like access to it again.

The GUI needs improvement. I can work fine with the command line (CLI), but new people would like a better user interface.

I would like to see an SSH VPN in the next release.

For how long have I used the solution?

Almost ten years.

What do I think about the stability of the solution?

I am very satisfied with the stability of this solution.

What do I think about the scalability of the solution?

We have more than one hundred users for this solution. They range from non-technical, Level 1 users, up to administrators, technical support staff, and expert-level users.

How are customer service and technical support?

I am satisfied with their technical support. It is better than what I have experienced with some other solutions.

Which solution did I use previously and why did I switch?

This is the first solution that we implemented.

How was the initial setup?

I find the setup simple, given that I have been using it for ten years. The deployment is quite easy and fast.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is more than other products, but it's stable, and the technical support is better than I have seen with others.

Which other solutions did I evaluate?

The solution was in place before I joined the company, so I am unaware if we evaluated other solutions.

What other advice do I have?

We have found this solution to be easy to implement and easy to use. It is a little more expensive than some products, but it is worth the investment.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user222999 - PeerSpot reviewer
Network Security Engineer at a tech services company with 51-200 employees
Consultant
Routing needs improving, however, it's a straightforward setup.

Valuable Features

  • Traceoptions
  • Commit check
  • Route/IPSEC VPN

Improvements to My Organization

It provides us with easy options for troubleshooting.

Room for Improvement

  • Switching
  • Routing

Use of Solution

I've used them for two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

There were limited security zones with each model.

Customer Service and Technical Support

Customer Service:

10/10.

Technical Support:

9/10.

Initial Setup

It's a straightforward setup for us as we have a configuration template.

Other Solutions Considered

It depends on our customers requirements.

Other Advice

Check the customer requirement first.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user162552 - PeerSpot reviewer
Head of section at a university with 1,001-5,000 employees
Vendor
Stability in a heavy Microsoft environment could be better, but fast packet mover is a valuable feature.

What is most valuable?

Fast packet mover, uptime.

What needs improvement?

Stability in a heavy Microsoft environment, RPC communication.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

Numerous deplyoment issues, very early product at the time.

What do I think about the stability of the solution?

Numerous deployment issues, very early product at the time.

What do I think about the scalability of the solution?

No scalability issues at all, very good for scalability.

How are customer service and technical support?

Customer Service:

Very impressive, but you have to know the inner workings of JTAC.

Technical Support:

Very impressive, but you have to know the inner workings of JTAC. Juniper has a very effective 24/7 Follow The Sun.

Which solution did I use previously and why did I switch?

Juniper SSG, switched because of capacity and change of focus from Juniper.

What other advice do I have?

Be aware if you need RPC. Out of 18 software versions only 2 has been without issues with RPC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a tech services company with 201-500 employees
Real User
Good IPSec configuration, with good support, and easy to install
Pros and Cons
  • "The IPSec configuration is going well."
  • "In the future, I would like to see the UI more responsive"

What is our primary use case?

The primary use case of this solution is a traditional firewall.

We use Juniper SRX for the site-to-site VPN.

What is most valuable?

The IPSec configuration is going well.

What needs improvement?

We are experiencing some issues with the clustering. It needs to be simplified and more stable.

Some of the features included in SRX need improvement. For example, if you want to change your SSH port number, you cannot go into the application layer. You will have to go to the shell command to change the port. This is a problem because when you show the configuration, you cannot see what was put in the shell. It should easier.

Also, the user interface is a bit slow.

In the future, I would like to see the UI more responsive. The new generation doesn't use SSH anymore. One-click would be better.

For how long have I used the solution?

I have been using Juniper SRX for approximately six years.

A few years ago, we were using the SRX240 now we are using a more recent version.

What do I think about the scalability of the solution?

We deploy on SRX to handle 500 sites.

We will continue to use this solution in the future. We have no plans to change.

How are customer service and technical support?

The technical support is a lot better because when we log a case, they respond.

Which solution did I use previously and why did I switch?

We also use Fortinet FortiGate and I have some experience and knowledge of Cisco ASA.

How was the initial setup?

It's not too complicated. It's plug and play.

The most challenging is when you upload the ISO. Deployment is less than one hour.

The installation is completed in-house.

We are not a large company, we have a team of less than five for deployment and maintenance.

What other advice do I have?

I would recommend this solution for those who are interesting in using it for a VPN.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.