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Project manager at computer care company
Real User
Robust operating in an HA environment, but it is expensive and the training videos should be improved
Pros and Cons
  • "The most valuable feature is robustness."
  • "The training videos that are available need to be improved, and made more educative."

What is our primary use case?

We are a solution provider and we work closely with our clients to identify their requirements, and then we suggest a solution. Once they accept it, we implement it. The Juniper SRX is one of the models that our clients have chosen.

It is primarily used as a firewall.

What is most valuable?

The most valuable feature is robustness.

What needs improvement?

The training videos that are available need to be improved, and made more educative. This will help users to become more familiar with the product.

For how long have I used the solution?

I have been using Juniper SRX for the past four years.

Buyer's Guide
Juniper SRX Series Firewall
June 2025
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

We had suggested an HA-based environment, or architecture in the majority of places that we have implemented Juniper. In these cases, it has been very stable. There have been other products that we couldn't upgrade to the latest format, but Juniper could always be upgraded. It always worked and never crashed.

What do I think about the scalability of the solution?

I am not very sure about scalability, but I believe that we were able to migrate a few of the lower models to the high-end models and it worked perfectly well. There was no problem.

How are customer service and support?

They have technical support over the phone as well as the online ticketing system and that has worked out pretty well. They have been able to solve problems for us, although I do not know all of the details because we direct our clients to them. When our clients get in touch with customer support to resolve their issues, they share the information with us later.

Which solution did I use previously and why did I switch?

I sell other products from vendors such as F5, and they have a good training facility online. Juniper is behind in terms of video training that they have available.

How was the initial setup?

The initial setup is not very easy. We had faced problems in the GUI, so we had to switch back to the CLI to get things done. While using the GUI, it was pretty easy and we could accomplish things by just clicking. However, for some reason, there were errors and we had to complete it using the CLI. I have no idea why this was the case, but we finally achieved what we wanted.

What about the implementation team?

Our team implements this product for our clients.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product. The buying power of companies in my region is such that perhaps 5% of them are pretty good. The majority of them are very bad in terms of buying power, so they look at the cost of these solutions and Juniper is not able to match the price.

Which other solutions did I evaluate?

There are several options that we offer for our clients. These include Pala Alto, Cisco, Dell, SonicWall, F5, and FireEye. Some of our clients choosing Juniper, whereas others choose a solution from another vendor. The majority of our clients choose Cisco or FireEye.

What other advice do I have?

Most of the companies that we deal with have a committee that takes care of purchases. We sit with the committee and they iterate through the various benefits of the solutions, after which the purchase is finalized. We are not biassed toward any particular product. We explain everything to our clients, show them the prices, and they come back to say what product they have chosen.

In summary, this is a good product, although it is a little bit expensive and the training could be improved. Training is something that is very important, and we were not able to get much information. For example, we couldn't get the best-recommended practices, which is something that we look at when implementing solutions. We were able to get a few of them, although not all of them have been updated. Consequently, we have a shortage of information about Juniper. Nonetheless, customer support has been able to help us in a big way.

Overall, things have been a bit slow, but we have been able to catch up.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director & CIO of IT services at Connectivity IT Services Private Limited
Real User
This best in class Next-Gen firewall is elegant in its ease-of-use and architecture
Pros and Cons
  • "Juniper is one of the most powerful network security solutions while remaining simple to use, set up, and scale."
  • "It could have features that other products support like blade options and stand-alone endpoint security."

What is our primary use case?

For different customers, we use the product in different ways. In some cases, it is going to be an on-premises solution. In some cases, it is going to be a cloud-integrated solution. That is one of the best things about Juniper. We can use a single box and have the same unified policy structure if it is off the cloud or it is on-premises.  

Our primary use case is basically to use it like you would any other firewall. I do not call this a firewall anymore because it has functionality beyond what we traditionally think of as a firewall. Those days are gone where a firewall does just one thing. Today most of the firewall products are station firewalls. You have various options in each firewall station. In terms of comparison, you can compare Juniper with Cisco, with Fortinet, with Palo Alto and other leading products. It depends on what exactly you are planning to have it do.  

What is most valuable?

The most valuable feature for me over-all is that Juniper is simplified and can still do everything that is necessary to be effective. 

On the SRX box, it has what I call a one model concept for security. I work especially with hybrid environments. With an SRX we have a single management dashboard. We can manage the internal framework easily with the centralized management component. You can work with the threat prevention, you can work with the integration, you can work with traffic management. Another good part about SRX is that you have opportunities for automation. Another thing that is very good is that all the operating systems for all Juniper boxes are the same. You do not work on different operating systems using different boxes. 

It does user validation automatically and has automated threat detection and defense. It does threat analytics, which is integrated. So as a single box, it does not just address security, it does not just handle switching, it does not just work as a firewall. It addresses everything.  

What needs improvement?

I have not given a lot of thought as to what needs to be improved because so much of technology and capabilities are expanding.  

Probably Juniper could come up with their own dedicated endpoint security. Today they have an integration with Sophos. If you really look at what SRX has as far as antivirus capability, it is really only the integration with Sophos. Sophos is good, I am not saying Sophos is a bad solution. But Juniper having their own antivirus solution may be a batter idea to make it a stand-alone product.  

If you look at Check Point. They have a lot of experience in the area of security which is integrated with their product. In comparison, Juniper could start developing its own strong capabilities with antivirus and have its own security which may even surpass relying on Sophos. Sophos could improve more but it is definitely a wonderful architecture.  

For how long have I used the solution?

I have around 22 years of experience with various similar products. My experience for the last 10 years has been on Juniper. I have worked on Cisco, on Foundry, and on Xstream. And you can make comparisons with products like Fortinet and Palo Alto next-generation firewalls.  

What do I think about the stability of the solution?

I would rate stability on a scale of one to ten. If ten is best, I would rate a nine-point-five. I would not rate anything a ten in this industry in any case because nothing is perfect and there is always room for improvement. It is very robust. Because the product is robust and very agile that carries over well into the potential for reliability.  

What do I think about the scalability of the solution?

When it comes to scalability, basically Juniper is modular. The SRX architecture is very important. Say I am a small-time customer with 50 people in my company and I deploy on the SRX 300 Series. If my business grows exponentially and I now have 500 people in the company. My traffic has boosted significantly — say about ten times what it was. I do not have to really worry. Within one hour, I can just switch and get a new SRX box in place. Let's say I go with the 500 Series or the 4000 Series. This is my new capacity.

The change over is so simple, because the architecture is common. Whether you talk about SRX 300 or you talk about the service provider architecture, it is the same thing except for the capability to expand and handle the volume. That is very important from a technical perspective, which normally you only need one tech person to deploy.  

For mid-sized companies or even large-sized companies, you have a lot of clients from SRX 300 to SRX 5000 Series and the product line covers all the options. This is from a very basic server-level SRX box to the Next-Generation Firewall and advanced threat mitigation.  

But one thing that scalability should really take into account is that Juniper is an enterprise product. If you are really only talking about using the Sophos UTM or only want to use the product like a firewall, then you should consider a UTM box. If you then want to add an SD-WAN as an additional part of the architecture, the UTM is not the right choice. You just take an SRX box and you have SD-WAN on that. You can have a firewall on that. You can have a UTM on that. You can integrate with the cloud. You can integrate with Linux infrastructure. You can have network security.  

Today when we talk about Check Point, we talk about Next-Generation Firewalls. That includes the Palo Alto Next-Generation Firewall and Cisco Next-Generation. But no one talks about what the definition of Next-Gen is. The only difference about Next-Generation is that it has a staple firewall, by definition.  

If you are a small company and you only have five in your office, obviously you want a secure network. To do this you will buy a simple firewall. When you think of the most simple firewall, people buy a router. Then people buy a switch. Then people buy a firewall. Three devices. I would say, do not buy anything. Just buy one SRX box, which does all the three.  

Now I can also expand the same SRX 300 with a branch location. Let's say, I'm a bank customer. I have branches. Simple, I can now have the simplest of SRX 300 at all my branches or SRX 500. I just connect to my main SRX, let's say a 1500 Series with an SD-WAN topology. The project is done. Simple. I secure my network. I handle my routing. I handle my security. And I have an option for just enabling the license to get the latest threat mitigation.  

For comparison, let's take a very big enterprise network. Maybe I was the head of Informatica at APAC. I am in a situation where I have 6000 R&D developers in the organization. We monitor our total performance. Latency on the firewall should be as low as possible. This is especially critical with the current environment where people work from home. Everyone who is working from home now because of COVID has all their data still in the office and people come onto the network to get connected from home to the office.  

Imagine the load on my firewall in that situation. All the people from inside my organization are sitting outside of the office now accessing the data in the internal network through the firewall. Imagine all the data tracking is coming from all over like an external traffic base. You need to have the proper solution to handle the change in traffic and scalability is the most important factor in this case for successfully running a demanding environment.  

How are customer service and technical support?

Juniper support is very good. But more than the technical support, their documentation is awesome. You can just Google a solution right now by stating your problem. You get into the juniper.net and there is wonderful documentation. As a technical person, I have never seen any technical documentation that is as good. I would say it is awesome. Any person who has an interest to learn, who has the interest to scale his capability with the product, just has to go to the Juniper site and they will get all the information on every one of their products. I think that it is written well enough for a non-technical person to become technical.  

They have different levels of training available. They make it very easy and available for anybody to explore the solution. There are knowledgeable people available in the technical community. It is a very good solution overall.  

How was the initial setup?

I consider the setup for the product to be very easy. A basic technical person can do it. But, a person would need to know the capability of a robust box like SRX to make full use of the capabilities and the right choice of the product.  

You install the box, configure the hostname, a password, and set your IP address. By default, Juniper handles the basic configurations automatically. The control frame architecture is very nice. The whole platform architecture is very good. When you work with that box, you just divide the box into two layers: the top layer and the bottom layer. The top layer is exclusively made for the SRX box. The bottom layer is nothing but throughput where the packets get in and get out. We call it a packet forwarding engine, PFE.  

Initiating the routing packets actually go in the mapping connection between the top and the bottom, which is managed as with Oracle in an internal zone. The box is already secured when an attack happens. Nothing is 100% in the world. So, there is the possibility of an attack but at least the control center protects your network.  

The entire installation is just a couple of hours. It depends on the Oracle sizing. Let's say that you want to work on the agility of SRX, something you really need to understand is where you are deploying this product. It is different if you are comparing an SRX box or the cloud. When you are using an SRX box will it be deployed for a small enterprise, a mid-size enterprise, and a data center. You can have SRX boxes for a large data center. That is a difference in the agility of Juniper SRX compared to Cisco. For example, when I work with the cloud, I have an SRX virtual firewall, which is a high-performance network security in the virtual cloud. It is especially good for rapid deployments. It hardly takes hours to deploy on the cloud.  

When you have a container with a firewall, it is known as cSRX. Which is again, a highly available container firewall. These are used especially for microservices. When you start with a small enterprise you start with either the SRX 300 series or a 500 series, which is a next-generation firewall. It is comparable to the Cisco ASA. Probably the next good product to compare is Check Point. But the SRX product is easier to manage and deploy when compared to Check Point or Cisco.  

For the mid-size enterprise organization, we have the SRX 1400 Series or you can consider the 4000 Series. It is just an appliance. You just plug it in, switch it on, configure the network IP address, and then start configuring the protocols. You enable the licenses there, malware prevention, and all the other features you want by just adding on to the licenses.  

So it is just a matter of choosing the right appliance and from there it is practically plug-and-play. The challenge is not the initial setup and deployment, it is what you make use of.  

Which other solutions did I evaluate?

The main competitors for Juniper are Palo Alto, Check Point, and Cisco. Juniper has a lot of features that are good for engineering. Things like Fortinet and Cyberoam can not really compete with these others when it comes to these important features. Specifically, when you talk about Juniper SRX you talk about cloud deployment. You talk about malware remediation. You talk about reporting analytics. You talk about quarantining or threat intelligence (Unified Threat Management or UTM). You talk about data throttle, control prevention, email, web analysis, and integrated management. It can even just work as a router or assisting layer. It works best especially in large networks — like when you talk about service providers — where you have huge traffic flow. It is built to have flexibility and ease-of-use.  

What other advice do I have?

My advice to anyone considering Juniper as a solution would be to first understand that the product needs to be chosen to fit the environment. You want to get the one right box that has the capacity you need. You have everything you need in the model by just updating your license. You do not have to look for a new box when your traffic remains under the upper limits of the capacity. If you are under the limitations of the capacity, the traffic goes straight out, unimpeded.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Juniper SRX as a nine or even a nine-point-five overall. Additional features that could be added to make this solution a ten that other competitors have would technically make it the best product. For example, Check Point offers Blade Architecture. You just keep adding more and more blades. Because of this, Check Point — especially in the area of their security database — they are quite superior to Juniper. o there is room for improvement.  

When you really study on an enterprise level where Check Point stands out or where Juniper stands out, you have got to look into the way each product fits your needs. I mean Check Point is currently easy-to-use, and very good, global product. It also has quite a good rating from the industry over the past few years. Certainly, someone considering a purchase needs to consider options and trends.  

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Juniper SRX Series Firewall
June 2025
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Assistant Manager at GBPL
Reseller
Top 20
Safeguards data and provides robust security services
Pros and Cons
  • "The main features are safeguarding their data and ensuring robust security services for organizational data."
  • "In some cases, customers encounter issues related to network interfaces, while others prioritize security concerns."

What is our primary use case?

Juniper SRX Series Firewall has a lot of opportunities in Bangladesh. The enterprise service is basic, serving as a gateway for Juniper networks. It facilitates network-to-network connectivity and operates as a next-generation firewall. It provides exceptional protection, scalability, and integration of security services. 

What is most valuable?

The main features are safeguarding their data and ensuring robust security services for organizational data.

What needs improvement?

Both network and cloud environments require security measures such as traffic protection, intrusion prevention, and antivirus solutions to ensure shared protection.

In some cases, customers encounter issues related to network interfaces, while others prioritize security concerns. These aspects are of utmost importance from the customer's perspective. The customers value stability and seek high performance.

For how long have I used the solution?

I have been using Juniper SRX Series Firewall for three years. 

What do I think about the stability of the solution?

The solution is highly stable. I rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

The solution is very scalable and I would rate the scalability a ten out of ten. 

How are customer service and support?

Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule and allocate a skilled technical professional to provide support. We initiate the process by creating a ticket for Juniper Service Centers' service team. The service team is very good and the response rate is quite fast. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy and the deployment takes one week. I rate the setup a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

The pricing appears to be cost-effective, and the cost is quite reasonable within Bangladesh and other countries, though it may vary based on global currency fluctuations. Currently, we have challenges related to product delivery and meeting the delivery schedule. It would be beneficial if we could improve the production lead time, making it shorter.

What other advice do I have?

I would rate the overall solution a ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Project Manager at MULTILINK COMPUTERS PVT LTD
Real User
Complete router solution that offers scalable firewall applications
Pros and Cons
  • "It's easily scalable."
  • "To compare with Fortinet, Juniper needs to improve their security features."

What is our primary use case?

It was a MPLS implementation for a Coal India product.

We have more than 10,000 people using this solution in telecommunication.

What is most valuable?

For the routers, every feature is quite essential and this is a complete router. The firewall applications are scalable.

What needs improvement?

To compare with Fortinet, Juniper needs to improve their security features.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's easily scalable.

How are customer service and support?

I would rate technical support 4 out of 5. They're responsive.

How was the initial setup?

It's easy to set up. I would rate it 5 out of 5.

It takes a maximum of 30 minutes to deploy everything.

Two engineers are enough for maintenance because it's pretty stable and the hardware quality is very good.

What's my experience with pricing, setup cost, and licensing?

For a medium-sized organization, the cost for the licensing and implementation of Juniper SRX for 10 users would be about $300-400.

Which other solutions did I evaluate?

Juniper is lagging behind compared with Fortinet and Cisco.

What other advice do I have?

I would rate this solution 10 out of 10.

If you have the routing solutions and you want to use Juniper as a complementary solution, you could use it. But if you want it mainly for the firewall, I would recommend Fortinet or Cisco instead.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Integrator
PeerSpot user
reviewer1174008 - PeerSpot reviewer
Security Analyst at a computer software company with 10,001+ employees
Real User
It's helpful for routing and LAN segmentation, but it's not as easy to manage as some solutions
Pros and Cons
  • "We're primarily using Juniper's EPA feature, but not the other things. We use it to manage different points of firewalling of routing."
  • "Junos Space should be improved to be on par with FortiGate's solution for managing firewalls and routing."

What is our primary use case?

We use Juniper SRX to do LAN routing. FortiGate uses it for public SMS, and we're using Juniper for internal LAN segmentation. We're routing between different international sites in Morocco, France, and Tunisia.

What is most valuable?

We're primarily using Juniper's EPA feature, but not the other things. We use it to manage different points of firewalling of routing.

What needs improvement?

Junos Space should be improved to be on par with FortiGate's solution for managing firewalls and routing. 

For how long have I used the solution?

We've been using Juniper SRX for 10 years. 

What do I think about the stability of the solution?

Juniper SRX is stable. 

What do I think about the scalability of the solution?

Juniper SRX lacks scalability. Juniper uses a switch car with different switches. We have some difficulties managing this kind of equipment and implementing some features, like Mac lock and Mac limiting solutions. It's difficult to get good support about this from Juniper. We have about 10,000 users across all routers and switches. I can say the same for FortiGate. We're currently using it extensively for all traffic, and we plan to expand usage.  

How are customer service and support?

Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It takes a lot of time to get a return about the subgate.

Which solution did I use previously and why did I switch?

It's easier to deploy FortiGate, so maybe we will replace some of our Juniper firewalls with FortiGate in the future. We would still use Juniper for routers and switches but use FortiGate for firewalls. 

It's easier to manage EDA TPS on FortiGate, so maybe we will replace Juniper if they can't provide us with a good solution for this in the future. Maybe in a few months, we will replace some Juniper appliances with FortiGate in some projects.

How was the initial setup?

Setting up Juniper SRX is a little difficult. 

What's my experience with pricing, setup cost, and licensing?

Juniper is annually licensed. There are some additional costs for APS. 

What other advice do I have?

I rate Juniper SRX seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer930837 - PeerSpot reviewer
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Straightforward installation, easy to use user interface, but could be more stable
Pros and Cons
  • "The GUI is simple to use."
  • "Juniper SRX is stable, but it could improve. FortiGate has better stability than Juniper SRX."

What is our primary use case?

We use Juniper SRX for branch offices or for small office use.

What is most valuable?

The GUI is simple to use.

For how long have I used the solution?

I have been using Juniper SRX for approximately 20 years.

What do I think about the stability of the solution?

Juniper SRX is stable, but it could improve. FortiGate has better stability than Juniper SRX.

What do I think about the scalability of the solution?

Juniper SRX could improve the scalability to compete better with other solutions, such as 
FortiGate.

We have less than 10% of our customers using Juniper SRX.

Which solution did I use previously and why did I switch?

We use FortiGate solutions and we have been deploying them more than Juniper SRX because of the benefits.

How was the initial setup?

The installation is straightforward.

The time of the deployment depends on the complexity of the environment. If the customer requires HA deployment and the configuration could take longer time. On average, for a small-scale branch office, it can be completed within one day, which includes testing. If the customer does not have any special preference on the policy and they do not have any IP tunnels then it could be completed within half a day.

What about the implementation team?

We have an in-house team of 10 engineers that do the implementation and maintenance of the solutions we provide.

What other advice do I have?

I rate Juniper SRX a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer895680 - PeerSpot reviewer
Chief Information Officer at a tech vendor with 51-200 employees
Vendor
Reliable and certified for many security applications
Pros and Cons
  • "One of Juniper SRX's most valuable features is the site-to-site VPN."
  • "I would like to have a better web UI for administration. Juniper could simplify the web UI and make it more compatible with mobile devices."

What is our primary use case?

We primarily use Juniper SRX for two functions: site-to-site VPN and VPN for Easy Connect. The VPN provides security for remote work. We also use it for a firewall.

What is most valuable?

One of Juniper SRX's most valuable features is the site-to-site VPN. 

What needs improvement?

I would like to have a better web UI for administration. Juniper could simplify the web UI and make it more compatible with mobile devices. In particular, I'm thinking about our remote offices, where we don't have dedicated IT personnel. Let's say someone from the office staff was working via smartphone. If the web UI were more compatible with mobile devices, the administration could manage IT support from a team that is not in their location. It would make it simpler for small companies to deploy these devices. I also think the documentation is lacking.

For how long have I used the solution?

I've been using Juniper SRX for seven years.

What do I think about the stability of the solution?

In terms of stability, I would rate SRX nine out of 10. For performance, we're usually satisfied, so about eight of 10.

What do I think about the scalability of the solution?

This model of SRX we use is not a scalable solution. It's near its maximum capacity for encryption, traffic, and features.

How are customer service and support?

Juniper support was great. When we reported a critical issue, they responded with recommended fixes within four hours.

Regarding customer service, we prefer working with a company that lets us directly purchase their solutions worldwide using something like an internet store, so we don't have to go through partners or dealers. We currently deliver such solutions in many countries, and each country has its local vendor. 

Sometimes we can't rely on this delivery method because we haven't tried it yet in these countries, so it's not reliable to open new offices in foreign countries due to some restrictions, regulations, and price administration for networks. This is a problem. So it would be great if Juniper could deliver equipment that we purchase directly on some internet shop instead of using a local dealer or service center.

How was the initial setup?

Deploying SRX was straightforward because our environment was ready for it. We used our own IT team and deployment took about two weeks. It was a normal step-by-step process. As for maintenance, SRX usually requires software updates and nothing more. We've installed it in a suitable environment in the server room, so it doesn't require a lot of additional maintenance.

What's my experience with pricing, setup cost, and licensing?

I'm not sure we are satisfied fully with the pricetag of Juniper SRX, but we understand why the dealer prices it this way. Still, we are not satisfied when we try to get prices for competitor products. Sometimes, it can be tense like this.

Which other solutions did I evaluate?

When you consider performance, price, and features, maybe Juniper is not so cost-effective compared to other solutions like MikroTik. On the one hand, MikroTik might have better performance and much more features than Juniper. However, Juniper is more reliable and has different approval, certifications, and standard capability features. MikroTik does a lot of the same functions but doesn't have the same certifications. MikroTik is less expensive. The device price of MikroTik is $200 versus $6,000 with SRX. In the end, we chose SRX because it was on a list of solutions approved by our remote parties. One of our customers needed to have this type of VPN to work with our company.

What other advice do I have?

I rate Juniper SRX eight out of 10. I recommend it. There are two vendors — Juniper and Cisco— that we recommend for the production environment of any kind of build.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1621608 - PeerSpot reviewer
Information Security Manager at a recruiting/HR firm with 201-500 employees
Real User
Easily scalable with many available tools
Pros and Cons
  • "The reason that we picked Juniper SRX is for the scalability, the fit for purpose, the tools that are available, the ongoing support and the ability to monitor, but particularly for the virtual routers in our data centers so that we can quickly upscale them when needed, when we need more throughput."
  • "Ongoing costs are something that we need to manage and make sure that we're getting value on."

What is our primary use case?

We use the virtual on-premises in our data centers.

What is most valuable?

The reason that we picked Juniper SRX is for the scalability, the fit for purpose, the tools that are available, the ongoing support, and the ability to monitor, but particularly for the virtual routers in our data centers so that we can quickly upscale them when needed, when we need more throughput.

For how long have I used the solution?

In the last year, we've started to roll out Juniper SRX for new sites. It has only been a couple, but we'll have about 10 to 15 sites within the next month in the new framework, and we'll also be putting a virtual SRX router at our gateway in our data centers as well.

We are using the latest version. It's not finalized to install yet. I expect it to be finalized next week in our city and Melbourne data centers.

What do I think about the stability of the solution?

So far they've been good in terms of stability.

What do I think about the scalability of the solution?

The scalability has been very good so far.

We've got 420 staff using it, plus two of my internal team and two of my MSPs, four people,  working on the network stuff.

How are customer service and technical support?

We have been in touch with support and they've been good. During the configuration stages, we had a couple of tickets and they were responsive to it.

How was the initial setup?

The first configuration with my network experts took a little bit of time to work through the differences between their knowledge of the Huawei networking and the Juniper set-up and the change from all the Huawei to the Juniper and Sophos access points. The first install took a couple of weeks to configure the actual hardware, and then on site, what we expected to take half a day in the first instance probably took a week, but once we did one, we've been ok rolling out the next ones after that.

In terms of the initial setup being straightforward, that depends on your knowledge of the product. Juniper has been fairly responsive when my team has asked them questions. So it has taken us longer to install than I would've hoped, but that's one of those things when you change your products.

What's my experience with pricing, setup cost, and licensing?

There is a component of monthly and yearly costs depending on the product.

Ongoing costs are something that we need to manage and make sure that we're getting value on. But with feeding the data back in and the capability, we're hoping that it will pay for itself in the monitoring tools and the ability to go past just the different baselines of stability and scalability to actually make sure that we're proactive in keeping our networks alive.

What other advice do I have?

On a scale of one to ten, I would give Juniper SRX an eight.

The main thing is cost. Having said that, it's not ridiculous, but you're always looking for the best value, and them bringing out the virtual cores has been really good. The cost is more expensive, but you're getting a bang for your buck. They are very good value for money in their product.

The overall, ongoing costs of licensing has added to my budget, but until I get long-term experience and make sure that it's running as expected, I can't say it's everything that I expected.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.