Juniper SRX Series Firewall Reviews

Juniper SRX Series Firewall has a lot of opportunities in Bangladesh. The enterprise service is basic, serving as a gateway for Juniper networks. It facilitates network-to-network connectivity and operates as a next-generation firewall. It provides exceptional protection, scalability, and integration of security services. 

The main features are safeguarding their data and ensuring robust security services for organizational data.

Both network and cloud environments require security measures such as traffic protection, intrusion prevention, and antivirus solutions to ensure shared protection.

In some cases, customers encounter issues related to network interfaces, while others prioritize security concerns. These aspects are of utmost importance from the customer's perspective. The customers value stability and seek high performance.

I have been using Juniper SRX Series Firewall for three years. 

The solution is highly stable. I rate the stability a nine out of ten. 

The solution is very scalable and I would rate the scalability a ten out of ten. 

Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule and allocate a skilled technical professional to provide support. We initiate the process by creating a ticket for Juniper Service Centers' service team. The service team is very good and the response rate is quite fast. 

Positive

The initial setup is easy and the deployment takes one week. I rate the setup a ten out of ten. 

The pricing appears to be cost-effective, and the cost is quite reasonable within Bangladesh and other countries, though it may vary based on global currency fluctuations. Currently, we have challenges related to product delivery and meeting the delivery schedule. It would be beneficial if we could improve the production lead time, making it shorter.

I would rate the overall solution a ten out of ten. 

I am a teacher and the solution is used as a router for my students' laboratory exercises. I have the firewall function switched off and the solution operates as a main router for our very limited traffic. 

The solution is stable, inexpensive, and works well for medium size companies.

The solution's configurations and syntax are specific and more complicated than other platforms. Compared to Cisco, the solution is not intuitive. 

I have been using the solution for two years. 

The solution is stable. 

The solution is scalable and I rate it a ten out of ten. 

I have not used support services because I rely on experienced colleagues for answers. 

The solution is quite simple to set up if you spend a few hours learning the syntax. Based on experience level, it can be implemented in a few hours. 

The pricing is very inexpensive which is the main reason I bought the solution. One device costs around 50 EUR through the University's vendor who is modernizing our network. 

I rate this solution a seven out of ten. 

It was a MPLS implementation for a Coal India product.

We have more than 10,000 people using this solution in telecommunication.

For the routers, every feature is quite essential and this is a complete router. The firewall applications are scalable.

To compare with Fortinet, Juniper needs to improve their security features.

I have been using this solution for three years.

It's stable.

It's easily scalable.

I would rate technical support 4 out of 5. They're responsive.

It's easy to set up. I would rate it 5 out of 5.

It takes a maximum of 30 minutes to deploy everything.

Two engineers are enough for maintenance because it's pretty stable and the hardware quality is very good.

For a medium-sized organization, the cost for the licensing and implementation of Juniper SRX for 10 users would be about $300-400.

Juniper is lagging behind compared with Fortinet and Cisco.

I would rate this solution 10 out of 10.

If you have the routing solutions and you want to use Juniper as a complementary solution, you could use it. But if you want it mainly for the firewall, I would recommend Fortinet or Cisco instead.

We use Juniper SRX to do LAN routing. FortiGate uses it for public SMS, and we're using Juniper for internal LAN segmentation. We're routing between different international sites in Morocco, France, and Tunisia.

We're primarily using Juniper's EPA feature, but not the other things. We use it to manage different points of firewalling of routing.

Junos Space should be improved to be on par with FortiGate's solution for managing firewalls and routing. 

We've been using Juniper SRX for 10 years. 

Juniper SRX is stable. 

Juniper SRX lacks scalability. Juniper uses a switch car with different switches. We have some difficulties managing this kind of equipment and implementing some features, like Mac lock and Mac limiting solutions. It's difficult to get good support about this from Juniper. We have about 10,000 users across all routers and switches. I can say the same for FortiGate. We're currently using it extensively for all traffic, and we plan to expand usage.  

Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It takes a lot of time to get a return about the subgate.

It's easier to deploy FortiGate, so maybe we will replace some of our Juniper firewalls with FortiGate in the future. We would still use Juniper for routers and switches but use FortiGate for firewalls. 

It's easier to manage EDA TPS on FortiGate, so maybe we will replace Juniper if they can't provide us with a good solution for this in the future. Maybe in a few months, we will replace some Juniper appliances with FortiGate in some projects.

Setting up Juniper SRX is a little difficult. 

Juniper is annually licensed. There are some additional costs for APS. 

I rate Juniper SRX seven out of 10. 

We use Juniper SRX for branch offices or for small office use.

The GUI is simple to use.

I have been using Juniper SRX for approximately 20 years.

Juniper SRX is stable, but it could improve. FortiGate has better stability than Juniper SRX.

Juniper SRX could improve the scalability to compete better with other solutions, such as 
FortiGate.

We have less than 10% of our customers using Juniper SRX.

We use FortiGate solutions and we have been deploying them more than Juniper SRX because of the benefits.

The installation is straightforward.

The time of the deployment depends on the complexity of the environment. If the customer requires HA deployment and the configuration could take longer time. On average, for a small-scale branch office, it can be completed within one day, which includes testing. If the customer does not have any special preference on the policy and they do not have any IP tunnels then it could be completed within half a day.

We have an in-house team of 10 engineers that do the implementation and maintenance of the solutions we provide.

I rate Juniper SRX a seven out of ten.

We had implemented two SRXs in high availability mode. They were used, generally, for firewall and NAT translation tables, for forwarding for services, and connecting branch offices. We have a constant internet connection, which is directly connected with the branch offices, in general. We didn't explicitly configure or use any specific SRX features regarding the filtering of URLs or something that a UTM could use, since Juniper has a more advanced configuration and, in general, a UI that's made for the customer.

The solution is mostly stable. 

We get technical support via the reseller, and they are very helpful. 

You can scale the solution. 

The solution works well for larger organizations. 

We've had some issues with the firmware. 

The solution is quite advanced. You need a lot of training to use it effectively.

When we bought the equipment, and we have more Juniper devices, not just SRX, they started to malfunction. I'm not sure why. All the devices that we bought were from the year 2018. We had the EX4600. Something was not working with this device. It was offline. We bought everything in twos so we could make a high availability with all of them. The current has malfunctioned, and all the warranties have also expired. We are, generally, expecting malfunctioning, maybe in the next few years. I was planning to switch the Juniper equipment with something else to avoid this.

It does not have a simple user interface. 

The warranty offered on the devices isn't long enough. it would be better if you could extend it out to five or eight years. Otherwise, you have to be very careful with the equipment. 

I'm not sure if Juniper SRX can filter emails or block viruses. I'm not familiar with these aspects as I haven't had that much experience using the SRX inside the UI. However, if they do not, it would be ideal if they did. I'm not sure if it can deflect any kind of DDoS attack. 

The one particular issue that I've seen on the SRX, is if you have SSH enabled and if there is a large number of SSH connections, when a brute force attack happens, the SRX, in general, tends to become unstable, or it resets by itself. That's one issue that's particularly making me angry, and I had to request the reseller to block the SSH permanently, or just to allow access, so only they can connect.

Juniper SRX was implemented in our company at the start of 2018.

While the solution has been running stable, one device has also malfunctioned. We had some issues with Juniper in general. It was regarding the firmware and some box, or something like that. We've needed to contact our reseller more frequently to fix the issues that are occurring when using the device.

Regarding stability, it's pretty much working in a stable way. I haven't had any issues regarding, let's say, speeds or connectivity or general day-to-day use, when users connected on the switches and accessing the internet, and so on. That said, sometimes with the devices, strange issues happen.

Regarding scalability, generally, it is simple, I would say, at least from my perspective. I wasn't the person that configured the devices, however. The reseller was. 

Before the Corona crisis, there were 250 users. Now we've got maybe 90 to 100 people.

We generally contact the reseller that sold us the device and also has a maintenance protocol. We have services on-demand when some issues arise and we need help.

The reseller was pretty good regarding ticket issues, management, or making modifications, even during the production time. They are really trusted people, and a trusted IT company, and they've expertly managed all the requirements that I've sent them or any other modification on the network that I wanted to have.

I've used Cyber and a Sophos UTM device. Juniper is, generally, more advanced. I haven't been able to get enough training to maintain the Juniper device.

The main reason we chose Juniper was the stability, and the number of concrete connections that users can make when, let's say, they going out to the internet, and accessing services over the internet. Also, regarding the network port-forwarding to internal servers, in services, the device that we had before was Cyberoam UTM, and it didn't quite handle the high load. I generally noticed that SRX can handle pretty high network loads when going in or out. It's proven itself to be stable in that regard.

The initial setup was generally handled by the reseller and they did the setup as described on the schematic and regarding core network configuration, high availability, security, firewalls, et cetera. It was, generally, out of the box when it was configured and set up from the ground up.

While the setup was planned in 2017, it was up and running in 2018. It took about six months or so.

We switched office buildings, the main office. The new office was built with this solution. Everything was migrated, including all the network devices, all the servers, all the ISP, internet connections, and so on. Everything was, generally, carefully planned when it was deployed.

Our reseller also handles the maintenance. Generally, that takes one or two people.

Our reseller partner handled the initial setup for the most part.

I can't speak to the licensing. It's not an aspect I handle directly. I can't say that there are extra costs involved beyond the licensing fee. 

We are currently using Juniper SRX, however, I was thinking about maybe changing the devices to FortiGate or a UTM device.

Lately I was thinking about simplifying. Maybe FortiGate might have something more user-friendly for the end-user or for the customer experience.

I'm just a customer and an end-user.

We are using the SRX Model 345. It's a physical device. It's not a virtual instance.

In general, I wouldn't recommend Juniper to, for example, a small business. I would maybe recommend it to a bigger company. We might have made a mistake taking Juniper. Maybe we should have used something more user-friendly.

I would recommend it to a company that has more than 250 people. Or maybe even over 300. For a smaller company, it's not financially, efficient in the long-term, in terms of subscriptions or maintenance costs and similar things. A company that uses high-grade enterprise equipment, should be really financially equipped to handle such things.

It's highly advanced, at least for me. I would really need some training to at least handle some basic things, or maintenance, or even Firmware upgrading or high availability configurations. It's too advanced for me. I would really need to have some kind of network specialist certificate to manage them.

I would be really worried about the warranty as a new user as well. You really need to keep the subscriptions up to date, or not to stop them. If you've stopped them, you also need to pay penalties for the years that the subscriptions weren't used. 

Regarding equipment, you really need to have them in twos, not one. You need to have high availability for all of them. The equipment tends to malfunction, specifically if there are any power issues inside the building, or if there isn't any generator or UPS underneath, and so on. The equipment really needs to be taken care of.

I'd rate the solution at an eight out of ten.

We use the solution for protection and security. We primarily use the solution for an internal firewall.

If you require any particular rule that needs to be modified, any particular rule that needs to be fine-tuned, the solution will give you all the details regarding how to fine-tune the policy, including the destination, IP, et cetera. You can easily fine-tune whatever you need to in Juniper. It's easy to implement and meets our patience threshold. 

The dashboard is very helpful. It's extremely useful in terms of putting the necessary policies in place.

I handle the operation part. I'm just putting policies, et cetera, on Juniper. For tasks such as those, it is very easy and it is a comfortable, straightforward process.

The solution has proven to be quite stable.

Technical support has been quite helpful.

I've noticed that the management interface could use some updates and upgrades.

The dashboard can be updated. 

The reporting could be more robust and in-depth.

I've looked into the Check Point firewall a bit and I've found that its anti-spoofing is a good feature. Juniper should consider adding that as a feature.

I've only just begun to really use the product. I only have one year of experience so far. It's still new to me. Therefore, it's hard to make any notes on any features or improvements, as I'm still familiarizing myself with everything. I need time to compare it to other firewalls, and I have not gone through the process of doing that just yet. I need more time.

I've been dealing with the solution for about one year. It hasn't been that long. 

It is really stable. I've seen Juniper work well in my other companies as well. It is very good, in terms of stability. There are no bugs or glitches. It doesn't crash or freeze. The performance is reliable.

Overall, the scalability is very good. A company should have no trouble with scaling if it would like to do so.

We have about 2,000 users currently. They cover various roles in our organization. It's not just used by a specific team.

The technical support on offer is very good. Whenever I would have some issues, they have responded on time and they have really good knowledge of the product. We've been quite satisfied overall.

We use a variety of solutions, including Cisco and Check Point.

I did not handle the initial implementation. That was handled by someone else. Therefore, I can't really share any insights on the process. I do not know if it was easy or difficult, or how long it really took to deploy.

I do not handle the licensing arrangements. That's handled by management. Therefore, I can't speak to how much it costs the organization or how often we pay a licensing fee.

We're just a customer and an end-user.

In general, on a scale from one to ten, I'd rate this product at a nine. We've been quite satisfied with its capabilities so far. 

I'd recommend the solution, however, it really depends on what an organization needs. There are various factors, like pricing, for example, that should be taken into account when looking at solutions.

We use the solution as a device to meet NTLS connections, a firewall, and we are thinking about using it for SD-WAN.

The firewall features and the routing capability are the most valuable. The interface is straightforward and we have not had any problems with integration.

Their models for service providers could improve. We are an MSP, we resell services and I think the company could have a better program for service providers because our needs are different from our regular customer that is buying it for.

More recently we started using the GUI interface and that looks pretty shameful and needs improvement.

Juniper has a different product line that has artificial intelligence capabilities. In the future, we would like to see that extended to the SRX line.

I have been using the solution for approximately two years.

We have found the solution to be very stable. We have had literally little to no hardware or device failures in the field and have not had any customer complaints. In the years we have been using the solution we have not had any issues using it.

The scalability is good. The solution is best for small to medium size businesses.

We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive and able to resolve our issues. There is also some community support online that I have found to be helpful.

The installation difficulty depends on the setup. Initially, when we started using the solution, we were using the command line interface and it took us a while to learn the commands, eventually, it becomes straightforward. 

The full deployment took us approximately one month. We typically need only one person for deployment, and we have a service operation center that manages the devices and provides the maintenance.

The price could improve, it is a bit expensive. Our licensing cost is approximately $120.00 USD annually. There are some extra fees, for example, the GUI has an orchestrator that has its own fees. 

Some of our clients have also seen similar solutions from our competitors such as Cisco and Fortinet. I think technically they are all very good products. However, for us we were looking for a product that was stable and had good support, this is the reason we chose Juniper. We package Juniper as part of our managed service to our customers.

My advice would be, generally, it is a good product with helpful support. The one thing we would like to see changes in is the pricing could be better.

I rate Juniper SRX an eight out of ten.