Juniper SRX Series Firewall Reviews

We primarily use the solution for a small office.

The solution works very well in small offices.

The CLI works perfectly.

Technical support has been very helpful overall.

They offer very good administration capabilities.

The solution could cost less. It's a bit expensive right now.

The solution sometimes takes a long time to deliver the products. We're often waiting for stock. They should just have the product available and ready to go when customers need it.

I've been using the solution for about 15 years at this point. It's been a long time. It's been well over a decade.

The solution is pretty stable. We haven't had any issues in that regard. It's reliable.

The solution can scale, however, it's often difficult to get a hold of the product itself. We're often waiting on orders.

The solution seems to work well in small offices. I'm not sure how well it would do in larger enterprises.

The solution offers very good technical support. We've found them to be helpful and responsive. We don't have anything to complain about. Their service has been good so far.

We did previously use a solution called NetScreen.

The pricing is a bit expensive. They need to work on their pricing models.

We're currently looking at Fortinet as an option. Currently, this solution is fine for a smaller office, however, we're curious to see if there's a solution that may be better suited for a larger setup.

We're an official Juniper partner.

I don't typically work with the user interface. I deal more often with the CLI, and that works very well. I'm not really able to comment too much on usability for those who need a user interface to operate the solution.

I'd recommend the solution. Overall, on a scale from one to ten, I would rate it at an eight. For the most part, we've been pretty happy with it.

The primary use case of this solution is a traditional firewall.

We use Juniper SRX for the site-to-site VPN.

The IPSec configuration is going well.

We are experiencing some issues with the clustering. It needs to be simplified and more stable.

Some of the features included in SRX need improvement. For example, if you want to change your SSH port number, you cannot go into the application layer. You will have to go to the shell command to change the port. This is a problem because when you show the configuration, you cannot see what was put in the shell. It should easier.

Also, the user interface is a bit slow.

In the future, I would like to see the UI more responsive. The new generation doesn't use SSH anymore. One-click would be better.

I have been using Juniper SRX for approximately six years.

A few years ago, we were using the SRX240 now we are using a more recent version.

We deploy on SRX to handle 500 sites.

We will continue to use this solution in the future. We have no plans to change.

The technical support is a lot better because when we log a case, they respond.

We also use Fortinet FortiGate and I have some experience and knowledge of Cisco ASA.

It's not too complicated. It's plug and play.

The most challenging is when you upload the ISO. Deployment is less than one hour.

The installation is completed in-house.

We are not a large company, we have a team of less than five for deployment and maintenance.

I would recommend this solution for those who are interesting in using it for a VPN.

I would rate this solution an eight out of ten.

The primary use case of this solution is as a high-capacity firewall.

It was very difficult to deal with and required a lot of support, and the UI is very poor. 

I didn't like this product at all.

We faced many issues with the power supply causing many outages with this SRX box.

We experienced outage issues when load-balancing between two availability architectures, which had an effect on the availability.

Once we started to deal with this solution, it was very difficult to troubleshoot. It was not straightforward at all when comparing to Cisco. 

We always had support tickets. More than 50 tickets per month exceeded the SLA by more than two weeks.

Better support is needed.

In the next release, this solution needs to be stable, offer better support, better pricing, and less expensive to migrate.

I have been using Juniper SRX for more than five years.

We are using the latest version but will be dismantling this product soon.

It is not stable at all. There are many outages.

We will not continue using this solution.

We did not have problems with scaling, as we have less than 500 users in our organization.

Technical support was not helpful.

The support was horrible. Once we started our investigation, we were faced with another support engineer calling to go over the first steps again. We needed to restart the investigation from the beginning of the week.

The installation was not straightforward.

It took more than one month to set it up.

We had a team of three technicians to implement this solution.

One of the main reasons for dismantling this solution is that were asked to migrate the old books to the new books using Juniper and to transfer the policies and firewalls by using licensing. 

It was very expensive to upgrade to their products. 

The product itself is costly and the price of migration is very high.

I do not recommend this product and instead, would recommend using FortiGate.

I would rate Juniper SRX a zero. I would not even give it a one out of ten.

We are system integrators and Juniper SRX is one of the products that we deploy for our clients. We have new projects every year, and we generally use the latest version when we implement a new project.

What I like most about Juniper is that it is a complete configuration.

The user interface is good.

The setup process should be improved. 

I have been using Juniper SRX for three years.

It is generally a stable platform.

I don't know how scalable the platform is because we have not needed to scale beyond a certain point. Our clients are enterprise-level businesses.

Initially, it doesn't take too much of your time to deploy.  However, by the time it is fully configured, it is time-consuming.

This is a product that I can recommend to others.

I would rate this solution an eight out of ten.

We primarily use the solution for the SD-WAN solution, not the firewall. We use it to protect the perimeter of the client. It's like a firewall for the perimeter.

The application control features are excellent.

The solution has been good for fulfilling our basic needs.

Our operational team handles the solution more than I do. I personally haven't seen any features that are missing per se.

The solution isn't very granular or detailed. However, we're just using the basics anyway.

The product could have a quicker response when it comes to technical support getting back when we have questions.

We've been using the solution for one year.

The stability overall has been okay. It's working. We have the solution in production now for almost a month. At this moment, I haven't heard of any complaints of the stability, or of any bugs within this product.

Typically, we deal with medium-sized organizations.

The solution doesn't have scalability due to the fact that it is a fixed WAN and therefore it's limited to its hardware. You can't scale that to attend to a bigger organization. It's limited. It was created to a specific size; it was not created to scale. It doesn't have this option. 

Technical support has been very good. I would rate it a nine out of ten. We're quite satisfied with the level of service we've been provided so far. However, they could improve slightly by increasing their time to respond. They can be a bit slow.

As resellers, we deal with a variety of products including Cisco and Fortinet.

The initial setup wasn't too complex. It was pretty straightforward. We didn't really face any problems during implementation.

The deployment takes about 20 minutes. This without the client tests and just the configuration and no validation. Everything that was necessary was applied, however, not with the tests as it took too much of the client's time, and would have took much longer.

We buy the license from our reseller and implement the license for our clients.

With Jupiter, we sell IT services such as perimeter security. The client can buy his own firewall or we can buy it for the clients if they would like us to. 

We don't have a focus on selling equipment, however.

We are a reseller. We don't use the product ourselves. We implement solutions such as this for our clients.

I'd advise those considering the solution to gather the most information possible and organize it so that you can configure the firewall according to the company's needs. The relationship between the information that we get and what the client needs at the firewall, the real needs, is important.

Overall, we've been happy with the solution and I would rate it a nine out of ten.

The primary use case of this solution is as a firewall and a security gateway. 

The most valuable feature is the support.

The user interface and the GUI need improvement.

In the next release, I would like to see mobile support.

I have been using Juniper SRX for ten years.

We are using various versions.

It's a stable solution.

Juniper SRX is scalable.

We have 10 users in our organization.

Technical support is perfect.

We have not used another product previously.

The initial setup is straightforward and it took three hours to deploy.

Juniper SRX does not require a lot of maintenance.

We did not implement it ourselves. We had help from technical support.

We plan to continue the usage of this program in the future.

This is a product that I can recommend to others who are planning to implement it.

I would rate Juniper SRX a ten out of ten.

We are using this product as our Firewall.

The configuration is difficult and it should be easier.

I have been using Juniper SRX for three years.

Juniper is stable and I haven't had any problems.

The hardware is scalable and we have about 500 users.

Juniper supports their products very well.

I have experience with Fortinet and Sophos and I found that the installation and configuration were easier with these solutions.

This product is easy to install but difficult to configure. It takes perhaps three hours to deploy.

I completed the deployment myself. There are three people who work on it, including two administrators and the head of Network Infrastructure.

We plan on buying an SRX370 within the next year.

I would rate this solution a five out of ten.

We are a distributor and Juniper SRX is one of the products that we work with. The SRX is a service gateway device that serves two main functions. The primary function is as a firewall, and the second is for routing traffic.

It can serve as a branch firewall or data center firewall, as well as a next-generation firewall, based on the license.

Juniper SRX has many good features that suit a variety of customer requirements.

Performance is a strong point.

There are a lot of features that customers do not know about and I think that better documentation would help when it comes to learning how to use the product.

Technical support could be improved by adding local engineers.

I have been working with this product for a few months.

The Juniper SRX is very stable. Stability and performance are the strengths of Juniper products.

We have clients of all sizes for this product, from small businesses to service providers. It is very scalable.

I would rate the technical support at medium. The support is good, but other vendors have local engineers. This is something that could be improved.

The initial setup is straightforward and very easy. The length of time for deployment depends on the size of the solution.

Compared to other vendors, the pricing of this solution is good.

This is a product that I very much recommend.

I would rate this solution an eight out of ten.