Juniper SRX Series Firewall Reviews

We use Juniper SRX firewalls and site-to-site VPN connectivity.

Overall, in terms of uptime, they are very stable and reliable, which has benefited our organization.

The command line in Juniper SRX is extremely powerful, in my opinion. It's one of the best command lines I've used in networking products.

Both the web management and the graphical user interface are inadequate and should be improved. It's one of those situations. When it comes to Juniper, I would never use the GUI, instead, I would only use the command line.

I would like to see an improved user interface, and some kind of SD-WAN solution included, or perhaps a simpler way of configuring redundant links, such as WAN links.

I have been using Juniper SRX for 10 years.

We're working with the SRX240 and 210 models.

Juniper SRX is a very stable solution.

It should scale well, in my opinion. We are not a large company, but I don't anticipate any problems with Juniper SRX scalability.

We have approximately 300 employees, whose roles are in typical sales, accounting, operations, and transportation.

I'm not sure about increasing, but we do have other Juniper products, such as switches, that we would use.

Based on my experience with technical support, I would rate them a four out of five.

Positive

We have used other solutions. We decided to change to Juniper for something a little different. We have used some open-source firewalls in the past, and we wanted something a little more robust and fully supported in a real business class environment.

Coming from other vendors, the initial learning curve was a little steep. However, I would say that the actual setup was not that difficult.

I would rate the initial setup a three out of five.

I would recommend two people with networking knowledge, particularly in Juniper SRX, are enough to have it managed and supported.

One person could do it, but it helps to have a backup.

It only took a few weeks for them to all be deployed. It was really just a matter of timing and having a window for each location to have a little downtime to make the transition.

The deployment was completed in-house.

I would say that there has been a return on investment with Simply having the dependability, uptime, and additional security features.

Juniper SRX is reasonably priced.

We evaluated other products before choosing Juniper.

Other products had a more limited feature set, in my opinion. For some of the others, it was just the price. Juniper had a reasonable price and other reliable sources highly recommend it.

I believe that knowing exactly what you want to do is beneficial. There's a lot. It's a very flexible platform, and there's usually more than one way to accomplish your goals. Planning ahead of time is definitely beneficial. If you don't have a lot of experience, I'd recommend working with a partner if at all possible.

I would rate Juniper SRX an eight out of ten.

Our main use case for Juniper SRX is for gateway level protection for all internet users and UTM and to control the user when accessing websites, applications and non-relevant sites.

Our main purpose for using the Juniper security solution is because we are also using Cisco routers, switches etc.. and we wanted unity in the OEM products so that we can maintain all the products in NMS.

The features that I have found valuable are the ones for the main purpose we are using Juniper - its firewall to protect our network for our internet access.

In terms of what could be improved, J-Web, Juniper Web, is sometimes not working great when users are increasing their internet use. Additionally, they need to improve the GUI, graphical user interface, and the firewall management needs to improve. Their CLI is good, but sometimes the GUI is very slow.

Also, the UTM, Unified Threat Management, feature needs to be improved.

We have been using Juniper SRX since January 2018.

Juniper SRX is stable. Stability is okay.

Juniper SRX has scalability. Its current site has 1500 users and we can upgrade to 2 K users.

Right now, we have around 500 - 600 total users, but I think some sections are still under deployment, so all the users are around the 1700 - 1800 range.

We connected with tech support seven or eight months ago. We got good support and a good response.

The initial setup is complex. It takes one week's time for deployment because we are also integrated with Active Directory and Radius Contactless.

We did it with our own team.

Before choosing Juniper, we compared it with two other solutions, but they were banned because they were Chinese products.

I suppose Juniper is a good solution for the railway and metro environment. These projects are very handy and work in the relevant environmental condition, because in this environment we have different climatic conditions. Suppose we require -5 to 55, -5 to 85 compression, some EMCMI specifications, such as EN501214 - Juniper is a good solution in the railway and metro environment, anywhere worldwide and domestic. It is relevant anywhere.

On a scale of one to ten, I would give Juniper SRX an eight.

As a value-added reseller, we resell Juniper hardware to our clients. Its use cases are related to the standard network architecture. It is a part of the fabric that Juniper uses for their switching.

It is a part of the infrastructure when we're selling Juniper. That's what clients are familiar with and that's what they rely on. 

It does have its nuances in terms of deployment. There are always areas to make something easier or more intuitive or make the system auto-negotiate more with existing hardware.

I have been using this solution since it got launched. It has been around five years or so.

For the most part, it is no more difficult than anything else that's out there right now.

Most of the feedback that I've got from my clients related to Juniper's support is that their support is okay. It is not spectacular. It is just okay.

It is easy. It is pretty much plug-and-play. This is why people like Juniper.

Its price is comparable to the competition.

I would advise definitely taking some training if you're not really familiar with the interface or the GUI. Brush up on it before you dig into it because a lot of people know Aruba or Cisco, but you need to be familiar with it. Don't just buy it because you read some marketing material on it. You actually need to know how to deploy it.

I would rate it a seven out of ten.

We are a financial institution and we use Juniper SRX routers to support our credit team, as well as our branch network. I am part of the IT department.

The Juniper router has a firewall built-in, which is a nice security enhancement for our organization. It adds a bit more value.

The support is very good.

The range of devices should be expanded to include those suitable for a small implementation. Juniper does not have any lower-priced SRX models, useful perhaps for a single ATM or a single bank branch. Having such a model at a reasonable price would be good.

In the time that we have used Juniper, we have not seen them improve their product line. If you look at Cisco, they have all kinds of network products. They have routers, switches, and firewalls. But with Juniper, they are not coming up with different kinds of products. They should be including more firewalls and other products. This is an area that Juniper should improve in general.

In Bangladesh, there is a very limited number of partners. The problem with this is that there is a monopoly, and I think that they should end this by increasing the number of local partners.

We have been working with Juniper SRX routers for more than five years.

Juniper SRX is a stable product.

This is a scalable router. In our organization, there are almost 3,000 people using the Juniper product. They have varied roles.

We plan to increase our use of Juniper products in the future, although it depends on input from management.

The technical support is quite good.

Currently, I am also using a Cisco product. The split between Cisco and Juniper devices is approximately 50/50.

Compared to Cisco, the price for Juniper SRX routers is very reasonable. The reason that we are switching to Juniper is because of the cost.

The initial setup is easy.

As we have been using this product for quite a long time, we are used to it and our resources have become very skilled with Juniper devices. The deployment does not take very long.

Our in-house network team is responsible for deployment.

There are six people in our network team. They are network administrators.

Juniper products provide a good return on investment.

This is a cost-effective solution because the price is very reasonable, and some of the features are available at no extra cost. That's the beauty of Juniper.

We have a perpetual license, which comes with the device. Once we purchase it, we can continue the service for three years. When the three-year warranty expires, we have to sign a new agreement with the OEM.

We are looking to gain some experience in using Mikrotik routers and switches.

My advice for anybody who is implementing Juniper is to enroll in the training that they have available. Train first, then deploy. That will make it much easier.

Overall, I think that this is quite a good product. However, they need to expand their range of device offerings.

I would rate Juniper SRX a seven out of ten.

We are using 300 series and 1500 series models.

It is a complete security bundle. The cloud-based Sky Advanced Threat Prevention feature is very valuable.

I am 100% satisfied with the performance of the Juniper firewall. It has a very good throughput. It works very fine. We use our firewall as a site-to-site VPN or Software-Defined Wide Area Network (SD-WAN). In both cases, it has a very good and optimum performance.

Their service support is very good in India. I get really good support from the Juniper team.

It must be 5G ready. The 5G network is rolling out soon in India, and Juniper must upgrade their firewall slot to the 5G network, or they must manufacture a 5G dongle card for the Juniper firewall. I want Juniper to upgrade their dongle from 4G to 5G. 

Presently, they have an expansion slot in the SRX 322 series and higher firewalls. In that expansion slot, they can put a 4G mobility SIM card so that whenever our primary link is down, it will automatically connect through this GSM network and form a tunnel.

I have been using this solution for three years.

It is 100% stable. They have a common operating system for firewalls, routers, and LAN switches.

Their technical support is excellent. As compared to any other company, Juniper has better support in India. We have a very good understanding, and I get good support from them.

I have worked with Sophos and SonicWall. As far as the real packet forwarding internet mix is concerned, Juniper is far better than SonicWall, FortiGate, Sophos, and Cisco.

The setup of any firewall is always complex because we have to customize features according to customer requirements.

Its price is reasonable. In India, most of the products have a similar price. There is only a 5% to 10% variation in the price of different brands.

I would recommend this solution to others. They can blindly go with Juniper. Juniper has very good after-sales support. Their technical team is very aggressive in support, and they give very good support to the customers.

I plan to keep using this solution. Currently, there is no plan to switch from Juniper to any other brand. I am 100% satisfied with Juniper. They provide a very good service to my customers. I don't have any concerns about after-sales support with Juniper.

I would rate Juniper SRX a ten out of ten.

We are a solution provider and we work closely with our clients to identify their requirements, and then we suggest a solution. Once they accept it, we implement it. The Juniper SRX is one of the models that our clients have chosen.

It is primarily used as a firewall.

The most valuable feature is robustness.

The training videos that are available need to be improved, and made more educative. This will help users to become more familiar with the product.

I have been using Juniper SRX for the past four years.

We had suggested an HA-based environment, or architecture in the majority of places that we have implemented Juniper. In these cases, it has been very stable. There have been other products that we couldn't upgrade to the latest format, but Juniper could always be upgraded. It always worked and never crashed.

I am not very sure about scalability, but I believe that we were able to migrate a few of the lower models to the high-end models and it worked perfectly well. There was no problem.

They have technical support over the phone as well as the online ticketing system and that has worked out pretty well. They have been able to solve problems for us, although I do not know all of the details because we direct our clients to them. When our clients get in touch with customer support to resolve their issues, they share the information with us later.

I sell other products from vendors such as F5, and they have a good training facility online. Juniper is behind in terms of video training that they have available.

The initial setup is not very easy. We had faced problems in the GUI, so we had to switch back to the CLI to get things done. While using the GUI, it was pretty easy and we could accomplish things by just clicking. However, for some reason, there were errors and we had to complete it using the CLI. I have no idea why this was the case, but we finally achieved what we wanted.

Our team implements this product for our clients.

This is an expensive product. The buying power of companies in my region is such that perhaps 5% of them are pretty good. The majority of them are very bad in terms of buying power, so they look at the cost of these solutions and Juniper is not able to match the price.

There are several options that we offer for our clients. These include Pala Alto, Cisco, Dell, SonicWall, F5, and FireEye. Some of our clients choosing Juniper, whereas others choose a solution from another vendor. The majority of our clients choose Cisco or FireEye.

Most of the companies that we deal with have a committee that takes care of purchases. We sit with the committee and they iterate through the various benefits of the solutions, after which the purchase is finalized. We are not biassed toward any particular product. We explain everything to our clients, show them the prices, and they come back to say what product they have chosen.

In summary, this is a good product, although it is a little bit expensive and the training could be improved. Training is something that is very important, and we were not able to get much information. For example, we couldn't get the best-recommended practices, which is something that we look at when implementing solutions. We were able to get a few of them, although not all of them have been updated. Consequently, we have a shortage of information about Juniper. Nonetheless, customer support has been able to help us in a big way.

Overall, things have been a bit slow, but we have been able to catch up.

I would rate this solution a seven out of ten.

We help the customers. In some cases, we recommend it. Based on the customer demand, if a customer feels that they have to go with Juniper Firewall because they have experience with that product, then we go with it. Otherwise, we generally recommend Meraki devices.

The threat intelligence capability in SRX is there. But for all of those things, we need to go for the configurations.

It is a good product. There are a lot of security features, like packet sniffing and malware protection. All of those features are available. For that, we need to take separate licenses.

There is room for improvement in customer service and support. The customer interaction is not up to par. 

It is also very delayed.

I have experience with this product. 

Juniper customer support, from the feedback side, is not as per my expectation level.

Neutral

Compared to Meraki, Meraki is very easy to handle. Even the L1 and L2 people can handle it very easily. We do not need so much expertise to use Meraki. 

Compared to Meraki, Juniper SRX firewall is complex. Configuration as well as managing the devices is complex.

Compared to Meraki, it’s expensive. Juniper products are more expensive.

Overall, I would rate it an eight out of ten because of the complexity of configurations and the maintenance.

Juniper SRX Series Firewall has a lot of opportunities in Bangladesh. The enterprise service is basic, serving as a gateway for Juniper networks. It facilitates network-to-network connectivity and operates as a next-generation firewall. It provides exceptional protection, scalability, and integration of security services. 

The main features are safeguarding their data and ensuring robust security services for organizational data.

Both network and cloud environments require security measures such as traffic protection, intrusion prevention, and antivirus solutions to ensure shared protection.

In some cases, customers encounter issues related to network interfaces, while others prioritize security concerns. These aspects are of utmost importance from the customer's perspective. The customers value stability and seek high performance.

I have been using Juniper SRX Series Firewall for three years. 

The solution is highly stable. I rate the stability a nine out of ten. 

The solution is very scalable and I would rate the scalability a ten out of ten. 

Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule and allocate a skilled technical professional to provide support. We initiate the process by creating a ticket for Juniper Service Centers' service team. The service team is very good and the response rate is quite fast. 

Positive

The initial setup is easy and the deployment takes one week. I rate the setup a ten out of ten. 

The pricing appears to be cost-effective, and the cost is quite reasonable within Bangladesh and other countries, though it may vary based on global currency fluctuations. Currently, we have challenges related to product delivery and meeting the delivery schedule. It would be beneficial if we could improve the production lead time, making it shorter.

I would rate the overall solution a ten out of ten.