We are the company integrators, who provide solutions to our customers. I don't have much knowledge in this regard since I started in the middle. I have a lot of experience in Huawei and Juniper. It's because the configuration is an easier process and the transport from Juniper is also easy. They are currently using all these products for various purposes in the network which includes connecting to servers and Wi-Fi points.
Works at ITBiz Solutions
Stable and reliable but pricing could be better
Pros and Cons
- "We have multiple cases of the customers trying to upgrade their network from Cisco, Aruba and Huawei to Juniper. They do this basically because they want to modernise their network and have an increased capacity. This shift improves their functionality because the Juniper Ethernet switches are more advanced. We provide them with assistance to configure switches, access points and Wi-Fi."
- "There are multiple areas of improvement in Juniper EX series switches. In terms of speed and pricing, while Juniper provides good quality services, some clients still find the price very high compared to other competitors. Also there is a need for certain features to be enhanced like clear our configuration process which will help to make Juniper switches more stronger. However, there are also multiple challenges including understanding and configuration of certain aspects difficult without assistance. Despite these kinds of challenges, there have been multiple solutions and huge potential of improvement in Juniper."
What is our primary use case?
What is most valuable?
We have multiple cases of the customers trying to upgrade their network from Cisco, Aruba and Huawei to Juniper. They do this basically because they want to modernise their network and have an increased capacity. This shift improves their functionality because the Juniper Ethernet switches are more advanced. We provide them with assistance to configure switches, access points and Wi-Fi.
What needs improvement?
There are multiple areas of improvement in Juniper EX series switches. In terms of speed and pricing, while Juniper provides good quality services, some clients still find the price very high compared to other competitors. Also there is a need for certain features to be enhanced like clear our configuration process which will help to make Juniper switches more stronger. However, there are also multiple challenges including understanding and configuration of certain aspects difficult without assistance. Despite these kinds of challenges, there have been multiple solutions and huge potential of improvement in Juniper.
For how long have I used the solution?
I have been working with Juniper EX Series Ethernet Switches for more than 10 years.
Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025

Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
Juniper switches are stable and reliable which makes it efficient for day to day operations.
What do I think about the scalability of the solution?
In terms of scalability they are scalable, especially in the context of Ukraine's growing Ethernet provider market. I have observed instances where customers easily scale up their network capacities with Juniper and this has proved to be very beneficial for them.
How are customer service and support?
I have opened a ticket once or twice and I think there are not many changes that I would like to address. They explain the problem and help to get the solution
How would you rate customer service and support?
Positive
What other advice do I have?
I would recommend everyone to use Juniper at the organisations. I would rate it 7 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Managing Consultant at a computer software company with 51-200 employees
Versatile, powerful, and highly reliable
Pros and Cons
- "Juniper EX Series is part of the Junos operating system and has a candidate configuration feature, which means changes are not immediately applied. It has a consistent command structure across all platforms and can handle both layer-three routing and layer-two switching. Additionally, the Junos OS offers virtualization options and support for multi-chassis and fabric switching. Overall, the Juniper EX Series is a versatile and powerful solution."
- "One potential drawback of the Juniper EX Series has been that those without experience using a command-line interface (CLI) may find it intimidating. However, Junos is working on improving this by offering tools, such as Juniper Mist with Wired Assurance and Apstra. Additionally, the graphical user interface (GUI) could be improved as it has been considered lackluster across the board in Junos."
What is most valuable?
Juniper EX Series is part of the Junos operating system and has a candidate configuration feature, which means changes are not immediately applied. It has a consistent command structure across all platforms and can handle both layer-three routing and layer-two switching. Additionally, the Junos OS offers virtualization options and support for multi-chassis and fabric switching. Overall, the Juniper EX Series is a versatile and powerful solution.
What needs improvement?
One potential drawback of the Juniper EX Series has been that those without experience using a command-line interface (CLI) may find it intimidating. However, Junos is working on improving this by offering tools, such as Juniper Mist with Wired Assurance and Apstra. Additionally, the graphical user interface (GUI) could be improved as it has been considered lackluster across the board in Junos.
For how long have I used the solution?
I have used Juniper EX Series within the last 12 months.
What do I think about the stability of the solution?
I rate the stability of the Juniper EX Series a ten out of ten.
I have not seen a Juniper EX Series massive failure. If there is a failure, it's going to be in their hardware itself, such as burned-out power. However, the OS, it's highly stable. I have customers that have been running these switches for 12 years without turning them off.
What do I think about the scalability of the solution?
Juniper EX Series is highly scalable as switches. They have a high capacity for virtualization, supporting up to 64 or 128 nodes on a virtual chassis with a 48-port switch. They are well-suited for fabric and top-of-rack setups and can scale up exponentially. They are great solutions for connecting data centers.
How are customer service and support?
I rate the support from the Juniper EX Series a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process of the Juniper EX Series can be relatively simple if you have the Juniper Mist with Wired Assurance tool. However, if you do not have this tool, it may take some additional research and familiarity with the platform to properly configure it.
The setup process for the Juniper EX series is entirely done through the command-line interface, there is no user-friendly setup wizard available. The configuration requires running specific commands to get it to function.
What was our ROI?
The solution has a long lifespan and the upfront investment cost may be high, but the return on investment is worth it in the long run as it reduces the need for frequent upgrades to the infrastructure.
What's my experience with pricing, setup cost, and licensing?
The initial cost of the solution can be expensive.
What other advice do I have?
I would recommend this switch over any other switch on the market today.
I rate the Juniper EX Series a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025

Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Technical Lead at Tata Communications Ltd
Flexible and scalable solution
Pros and Cons
- "Juniper Switches' best feature is its flexibility."
- "Jupiter Switches' configuration is a little difficult to understand."
What is most valuable?
Juniper Switches' best feature is its flexibility.
What needs improvement?
Jupiter Switches' configuration is a little difficult to understand.
For how long have I used the solution?
I've been using Juniper Switches for a year and a half.
What do I think about the stability of the solution?
Juniper Switches are stable.
What do I think about the scalability of the solution?
Juniper Switches are scalable.
How are customer service and support?
Juniper's technical support is good.
What other advice do I have?
I would give Juniper Switches a score of eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Fraud Risk Analyst at a university with 1,001-5,000 employees
Responsive technical support, easy to use interface and feature-rich
Pros and Cons
- "In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products."
- "In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products."
- "The only issue that we have with Juniper Ethernet Switches is the firmware because it is not stable."
- "The only issue that we have with Juniper Ethernet Switches is the firmware because it is not stable."
What is most valuable?
In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products. However, in terms of commands, Cisco is simple to use, and the command line is easier to use.
What needs improvement?
The only issue that we have with Juniper Ethernet Switches is the firmware because it is not stable.
When the power goes out, it's possible that it has become corrupted, and we couldn't continue because the switches stopped working. As a result, Juniper products were affected. Also, the power circuits may become corrupted after five years. It is, however, stable in Cisco switches.
We think it's popular. We prefer to use Cisco CLI commands rather than Juniper CLI commands.
For how long have I used the solution?
I have been working with Juniper Ethernet Switches for ten years.
What do I think about the stability of the solution?
The product's stability after five or six years is less than that of Cisco.
What do I think about the scalability of the solution?
We have approximately 200 users in our company.
I don't choose products by name, but we develop the technical specifications, and any vendor who can meet the technical specifications will be accepted. The tender, financial, and commercial processes will begin, and we will come to an agreement on the list price.
Our developers are in another department.
How are customer service and support?
Technical support is very good.
Several times during the warranty period, we requested support. The response was very fast, they came to support us the next day. However, we did not extend the warranty after the warranty period had expired.
Which solution did I use previously and why did I switch?
We are also working with Cisco Switches. Cisco Switches are more stable in terms of hardware and firmware. rather than Juniper Switches.
We only use these switches, the EX200 and the 20. We didn't use any other products with Juniper.
How was the initial setup?
Juniper's initial setup was completed in collaboration with a partner. This happened about ten years ago.
It is sufficient for one technical person to install the switches and another to configure them.
What about the implementation team?
The partner completed the deployment in one day for about 13 switches, making it very simple.
After the configuration, the partner brought his technicians to mount the switches.
What's my experience with pricing, setup cost, and licensing?
We had a leakage in the support process and decided to end the product's life in order to purchase a new product with support. We did not renew product support as a result.
What other advice do I have?
Juniper products are very stable. I would recommend this solution to others who are interested in using it.
I would rate Juniper Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Analyst at Link3 Technologies
Though reliability and performance are good, support services need improvement
Pros and Cons
- "The setup phase was straightforward."
- "Juniper should improve the support services provided to users, as it is one of its areas with certain shortcomings."
What is our primary use case?
I provide Juniper EX Series Ethernet Switches to financial organizations like banks, and I know that the solution is, to date, used in a bank where I have provided it for four years. I haven't got any issues from the bank's side. I think it is a very good product.
From the purpose of the tool as a switch, the features provided by the solution are almost the same. In terms of data handling purposes, I feel Juniper EX Series Ethernet Switches are more capable of handling big data compared to the other products in the market. Juniper EX Series Ethernet Switches can handle big data switches.
What needs improvement?
Juniper should improve the support services provided to users, as it is one of its areas with certain shortcomings. Juniper also needs to improve its technologies, especially in the parts revolving around switches.
For how long have I used the solution?
I have experience providing Juniper EX Series Ethernet Switches to my company's clients. I don't have hands-on experience with the tool.
What do I think about the scalability of the solution?
The scalability part of the product is not very complex.
How was the initial setup?
The product's initial setup phase is not complex. The setup phase was straightforward.
I only have experience with two clients who have used the product, but I have not directly deployed it for them.
During the product's deployment, the console needs to be connected to the laptops. The users also need to enter some CLI commands on the laptop for the switches from Juniper.
Though I am unsure, I feel the solution can be deployed in five to ten minutes.
Basically, if it is a large deployment involving lots of processes, the number of people required to deploy and maintain the tool will depend on the project and the number of switches. If you consider deploying a single switch, only one person is required to set it up. If you consider 500 switches, you must assign engineers to manage the switches and locations.
What's my experience with pricing, setup cost, and licensing?
The licensing part of the product is not very good. There is a need to make a payment towards the perpetual licensing model offered by the product and also towards the subscription-based model for hardware replacement. Compared to Cisco's pricing model, Juniper's price is low.
What other advice do I have?
The product's reliability and performance are good areas.
My company's customers face some configuration-related issues with the product. I didn't frequently ask my customers if Juniper was better than Cisco or other tools. I have to check the aforementioned details with my customers. I need to check the aforementioned details with my customers. The last two customers of my company who have been using the product have not complained about it.
Based on my knowledge, Juniper EX Series Ethernet Switches is a good product. I recommend Cisco to those who can afford it. I would also recommend Juniper EX Series Ethernet Switches to others since it is a good product.
I rate the tool a seven to eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Low maintenance, useful configuration roll back, and scales well
Pros and Cons
- "The most valuable feature of Juniper Ethernet Switches is the public remote configuration option. If you make a mistake in the configuration you can roll it back to the previous configuration automatically after a set time frame increment, such as five or more minutes. In all the other competitors once you press to enter the new configuration is already written in. You cannot roll it back automatically."
- "Juniper Ethernet Switches could improve in the EX 2300 model because it does not support IPsec VPN. Only the models at 3400 or higher support it. Additionally, there is a need for support for Mac which is lacking. Some of their competitors, such as Cisco, support Mac."
What is our primary use case?
Juniper Ethernet Switches are used to connect other devices to a network, such as other switches.
What is most valuable?
The most valuable feature of Juniper Ethernet Switches is the public remote configuration option. If you make a mistake in the configuration you can roll it back to the previous configuration automatically after a set time frame increment, such as five or more minutes. In all the other competitors once you press to enter the new configuration is already written in. You cannot roll it back automatically.
Juniper Ethernet Switches provides free training on its website.
What needs improvement?
Juniper Ethernet Switches could improve in the EX 2300 model because it does not support IPsec VPN. Only the models at 3400 or higher support it. Additionally, there is a need for support for Mac which is lacking. Some of their competitors, such as Cisco, support Mac.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for approximately six years.
What do I think about the stability of the solution?
We have not had many issues with the solution.
I rate the stability of Juniper Ethernet Switches an eight out of ten.
What do I think about the scalability of the solution?
We have approximately 500 users using the solution.
I rate the scalability of Juniper Ethernet Switches an eight out of ten.
How are customer service and support?
The support from Juniper Ethernet Switches is good.
How was the initial setup?
The initial setup of Juniper Ethernet Switches is straightforward if you have prior knowledge of the solution.
When we deployed 42 Juniper Ethernet Switches it took us five days with two engineers.
I rate the initial setup of Juniper Ethernet Switches a seven out of ten.
What about the implementation team?
We do the implementation of the solution.
What was our ROI?
My clients have seen a return on investment because their network is more stable with fewer issues.
I rate the ROI of Juniper Ethernet Switches an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing of Juniper Ethernet Switches compared to equivalent switches from Aruba, Cisco, and others, Juniper Ethernet Switches are priced a little higher. They are approximately 20 to 50 percent higher. When we receive a new range of models, the prices can come down. The price can also vary by region.
I rate the price of Juniper Ethernet Switches a six out of ten.
If Juniper Ethernet Switches want to penetrate the market, they'll have to do something about their pricing. Cisco switches are more well-known and they are less expensive.
Which other solutions did I evaluate?
We chose Juniper Ethernet Switches over D-Link or others because it provides a higher connectivity speed, such as VLANs.
What other advice do I have?
The physical maintenance of the solution is low. After you install the solution and have done the fine-tuning they run well by themself. The only time there is maintenance involved is if there is a critical security vulnerability we then upgrade the switch with the patch which we use one engineer.
My advice to others is many are afraid to tackle the Juniper Ethernet Switches EX switches because of the command line interface. It's can be a lot different from the other manufacturers. However, once you get to know it, it's a lot faster to configure and set up.
I rate Juniper Ethernet Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer at Media Telekomunikasi Mandiri
Good performance with an easy initial setup and a helpful unselect feature
Pros and Cons
- "The performance is very good."
- "The operating system could be better."
What is our primary use case?
We still use the solution as a legacy network just for a core switch. It's for the ISP.
What is most valuable?
The unselect feature is very useful.
The performance is very good. It is very reliable.
It is scalable.
We found the initial setup to be simple.
What needs improvement?
The operating system could be better. Sometimes it's not stable enough or has some sort of critical block.
Support could be a bit better in certain regions.
For how long have I used the solution?
I've used the solution since 2014.
What do I think about the stability of the solution?
The solution is reliable, and the performance is good. There are no glitches, and it doesn't crash or freeze. That said, the operating system has its stability issues. There are some bugs there.
What do I think about the scalability of the solution?
The solution scales well. It's not a problem if you need to expand.
You can upgrade or add more switches to this product.
We have six or seven people that use the solution. They are all engineers.
We may increase usage, however, likely instead on an SD-WAN network.
How are customer service and support?
They need some better support services in the Asia region. If I get support from America or Europe, the help they offer is good enough for me.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
For the legacy network, it's not complex to implement the solution. It's just a simple setup.
A full deployment and configuration take about two to three hours.
For regular maintenance, we only need two to three people.
What about the implementation team?
We have a team that can handle the deployment.
What's my experience with pricing, setup cost, and licensing?
It's a default service. The pricing is for the hardware. We don't need licensing.
I'm not sure of the exact final price of the solution.
Which other solutions did I evaluate?
I've also looked into Cisco solutions.
What other advice do I have?
We're a Juniper partner.
We are using the latest version of the solution. We're working with the 9200 series.
I'd recommend the solution to others.
I'd rate the solution eight out of ten. The operating system does have some bugs that need to be worked out.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Owner at Shree Atharva Sales Corporation
Flexible and high-quality solution
Pros and Cons
- "Juniper Ethernet Switches' best features are the high packer sorting and throughput, good uplink port capacity, and virtual setup."
- "Juniper Ethernet Switches would be improved by upgrading the uplink port in EX2300 categories service from 10G to 25G."
What is most valuable?
Juniper Ethernet Switches' best features are the high packer sorting and throughput, good uplink port capacity, and virtual setup.
What needs improvement?
Juniper Ethernet Switches would be improved by upgrading the uplink port in EX2300 categories service from 10G to 25G.
For how long have I used the solution?
I've been dealing with Juniper Ethernet Switches for five years.
What do I think about the stability of the solution?
Juniper Ethernet Switches are very stable.
What do I think about the scalability of the solution?
Juniper Ethernet Switches' architecture is very good for scaling.
How are customer service and support?
Juniper's technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
Juniper Ethernet Switches are plug-and-play, so no setup is required.
What's my experience with pricing, setup cost, and licensing?
Juniper Ethernet Switches' pricing is high, but that's reflected across the market.
What other advice do I have?
I'd advise anyone implementing Juniper Ethernet Switches to go with Mist cloud so they can manage multiple locations from a single cloud account. I would give Juniper Ethernet Switches a rating of ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: June 2025
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Am not a big fan when it comes to DC design with the Juniper QFX model or campus switches with their EX series as these are not rich in features as opposed to other vendors out there. I like the Juniper MX model those are solid but EX/QFX has so many bugs and hardware issues I have encountered and it only recently that their QFX 5k and 10k now support symmetrical IRB which is so far behind Arista in terms of working out all the kinks..etc.