I use the solution in my company for our customers in the retail and financial companies. We are using the switches in data center operations for our customer environment. We are using Juniper for back-end switches.
Technology Consultant at a tech services company with 51-200 employees
Offers features useful in areas like redundancy and backup
Pros and Cons
- "Compared to Cisco, Juniper offers better stability and low prices."
- "Improvements can be made in the web user interface and web management."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is in the area of MC-LAG, especially for redundancy and backup.
What needs improvement?
Improvements can be made in the web user interface and web management. The management interface is based on Java, and it is a problematic application. I always use CLI due to black screen issues, but sometimes, I need more than user-friendly operations for customers. If the management interface improves, it would be good.
For how long have I used the solution?
I have been using Juniper EX Series Ethernet Switches for three years. My company has a partnership with Juniper.
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Juniper EX Series Ethernet Switches
January 2026
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What do I think about the stability of the solution?
It offers a very stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.
My customers are medium and enterprise businesses.
How are customer service and support?
Only once in three years have I used the solution's technical support, and it was good. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Compared to Cisco, Juniper offers better stability and low prices.
How was the initial setup?
The product's initial setup phase is not too easy compared to different vendors. We are always using Cisco's interface, but Juniper's syntax is different and sometimes it is difficult. If you are working on Juniper, the setup may seem easier.
If ten means very easy, I rate the setup phase a six or seven out of ten.
The time needed to deploy the solution depends on the project, and it may range between an hour to two.
The solution can be deployed on an on-premises model.
What was our ROI?
Time is very important for our customers. The switches are not purchased by our users. We operate a data center, and the owner of our old environment is Kindle. I work in the data centers. Directly, our customers do not buy any environment or infrastructure because all the infrastructure owners are Kindle. We offer services to customers, and sometimes we discuss with them which solution is best for them.
Juniper is not problematic and is stable. With the tool, one doesn't need to spend too much time on issues or corruption because the tool is not problematic. I spend time if I make any configuration changes. In other words, I don't spend too much time on issues or bugs.
What's my experience with pricing, setup cost, and licensing?
I don't know much about pricing because I am from the technical side. I think the tool's prices are competitive with the vendors.
What other advice do I have?
I recommend users keep using the tool. If people have experience with the tool, it's enough, but if they don't, I think they should work with people who have experience with Juniper.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Cyber Security Analyst at a tech consulting company with 501-1,000 employees
Though reliability and performance are good, support services need improvement
Pros and Cons
- "The setup phase was straightforward."
- "Juniper should improve the support services provided to users, as it is one of its areas with certain shortcomings."
What is our primary use case?
I provide Juniper EX Series Ethernet Switches to financial organizations like banks, and I know that the solution is, to date, used in a bank where I have provided it for four years. I haven't got any issues from the bank's side. I think it is a very good product.
From the purpose of the tool as a switch, the features provided by the solution are almost the same. In terms of data handling purposes, I feel Juniper EX Series Ethernet Switches are more capable of handling big data compared to the other products in the market. Juniper EX Series Ethernet Switches can handle big data switches.
What needs improvement?
Juniper should improve the support services provided to users, as it is one of its areas with certain shortcomings. Juniper also needs to improve its technologies, especially in the parts revolving around switches.
For how long have I used the solution?
I have experience providing Juniper EX Series Ethernet Switches to my company's clients. I don't have hands-on experience with the tool.
What do I think about the scalability of the solution?
The scalability part of the product is not very complex.
How was the initial setup?
The product's initial setup phase is not complex. The setup phase was straightforward.
I only have experience with two clients who have used the product, but I have not directly deployed it for them.
During the product's deployment, the console needs to be connected to the laptops. The users also need to enter some CLI commands on the laptop for the switches from Juniper.
Though I am unsure, I feel the solution can be deployed in five to ten minutes.
Basically, if it is a large deployment involving lots of processes, the number of people required to deploy and maintain the tool will depend on the project and the number of switches. If you consider deploying a single switch, only one person is required to set it up. If you consider 500 switches, you must assign engineers to manage the switches and locations.
What's my experience with pricing, setup cost, and licensing?
The licensing part of the product is not very good. There is a need to make a payment towards the perpetual licensing model offered by the product and also towards the subscription-based model for hardware replacement. Compared to Cisco's pricing model, Juniper's price is low.
What other advice do I have?
The product's reliability and performance are good areas.
My company's customers face some configuration-related issues with the product. I didn't frequently ask my customers if Juniper was better than Cisco or other tools. I have to check the aforementioned details with my customers. I need to check the aforementioned details with my customers. The last two customers of my company who have been using the product have not complained about it.
Based on my knowledge, Juniper EX Series Ethernet Switches is a good product. I recommend Cisco to those who can afford it. I would also recommend Juniper EX Series Ethernet Switches to others since it is a good product.
I rate the tool a seven to eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Juniper EX Series Ethernet Switches
January 2026
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
Low maintenance, useful configuration roll back, and scales well
Pros and Cons
- "The most valuable feature of Juniper Ethernet Switches is the public remote configuration option. If you make a mistake in the configuration you can roll it back to the previous configuration automatically after a set time frame increment, such as five or more minutes. In all the other competitors once you press to enter the new configuration is already written in. You cannot roll it back automatically."
- "Juniper Ethernet Switches could improve in the EX 2300 model because it does not support IPsec VPN. Only the models at 3400 or higher support it. Additionally, there is a need for support for Mac which is lacking. Some of their competitors, such as Cisco, support Mac."
What is our primary use case?
Juniper Ethernet Switches are used to connect other devices to a network, such as other switches.
What is most valuable?
The most valuable feature of Juniper Ethernet Switches is the public remote configuration option. If you make a mistake in the configuration you can roll it back to the previous configuration automatically after a set time frame increment, such as five or more minutes. In all the other competitors once you press to enter the new configuration is already written in. You cannot roll it back automatically.
Juniper Ethernet Switches provides free training on its website.
What needs improvement?
Juniper Ethernet Switches could improve in the EX 2300 model because it does not support IPsec VPN. Only the models at 3400 or higher support it. Additionally, there is a need for support for Mac which is lacking. Some of their competitors, such as Cisco, support Mac.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for approximately six years.
What do I think about the stability of the solution?
We have not had many issues with the solution.
I rate the stability of Juniper Ethernet Switches an eight out of ten.
What do I think about the scalability of the solution?
We have approximately 500 users using the solution.
I rate the scalability of Juniper Ethernet Switches an eight out of ten.
How are customer service and support?
The support from Juniper Ethernet Switches is good.
How was the initial setup?
The initial setup of Juniper Ethernet Switches is straightforward if you have prior knowledge of the solution.
When we deployed 42 Juniper Ethernet Switches it took us five days with two engineers.
I rate the initial setup of Juniper Ethernet Switches a seven out of ten.
What about the implementation team?
We do the implementation of the solution.
What was our ROI?
My clients have seen a return on investment because their network is more stable with fewer issues.
I rate the ROI of Juniper Ethernet Switches an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing of Juniper Ethernet Switches compared to equivalent switches from Aruba, Cisco, and others, Juniper Ethernet Switches are priced a little higher. They are approximately 20 to 50 percent higher. When we receive a new range of models, the prices can come down. The price can also vary by region.
I rate the price of Juniper Ethernet Switches a six out of ten.
If Juniper Ethernet Switches want to penetrate the market, they'll have to do something about their pricing. Cisco switches are more well-known and they are less expensive.
Which other solutions did I evaluate?
We chose Juniper Ethernet Switches over D-Link or others because it provides a higher connectivity speed, such as VLANs.
What other advice do I have?
The physical maintenance of the solution is low. After you install the solution and have done the fine-tuning they run well by themself. The only time there is maintenance involved is if there is a critical security vulnerability we then upgrade the switch with the patch which we use one engineer.
My advice to others is many are afraid to tackle the Juniper Ethernet Switches EX switches because of the command line interface. It's can be a lot different from the other manufacturers. However, once you get to know it, it's a lot faster to configure and set up.
I rate Juniper Ethernet Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Wireless Network Design Engineer at a comms service provider with 1,001-5,000 employees
Reliable, easy to set up, and allows us to be less reliant on other brands
Pros and Cons
- "We have found the product to be scalable."
- "The price could be a bit lower."
What is our primary use case?
These are standalone devices. We use them as switches. We use them in the access layer as well as in the aggregation layer. We use them to provide internet services to the end-user.
What is most valuable?
While it's not necessarily better, we do need to reduce our reliance on Chinese-manufactured solutions to no more than 20%. Therefore, we need a vendor that does not have equipment made in China.
The setup process is simple.
It's stable.
We have found the product to be scalable.
What needs improvement?
We needed to change what we use now so that the upper layer, the business layer, was moved to Juniper. We haven't really dealt with any issues.
The price could be a bit lower.
We'd like to see some form of support for Internet of Things, or IoT devices.
For how long have I used the solution?
I've been using the solution for six months now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We can scale and expand the solution.
We have more than 500 users on the solution currently.
How are customer service and support?
I have colleagues that directly deal with customer support. I haven't dealt with them directly. However, it is my understanding that they are helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Chinese-manufactured equipment. We're working to be less reliant on it. We've used, for example, Huawei. We've also used Cisco.
Huawei has better support. The response time is better. The price is also better, and there is not a complex licensing procedure for Huawei. You can buy two licenses, for example, and they can serve all your needs.
How was the initial setup?
Although the initial setup is pretty straightforward, it is a bit different than, for example, Cisco and Huawei. It takes some time to get familiar with the process.
We have a partner that handles the maintenance for us.
What's my experience with pricing, setup cost, and licensing?
We'd like the pricing to come down a bit.
What other advice do I have?
We're a partner and end-user.
I'd rate the solution eight out of ten. We are happy with its capabilities overall, and it has allowed us to rely less on Chinese-manufactured technology.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. IT Service Manager at a computer software company with 201-500 employees
Streamlined solution that provides good performance for large offices
Pros and Cons
- "The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work."
- "Support could be improved."
What is our primary use case?
We have large offices in New York, India, and in other countries where these switches have been installed for our access layer and core layer.
We have thousands of users. They all use the switches when connecting to LAN or Wi-Fi.
What is most valuable?
The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work.
The solution is very streamlined, and the performance is very good.
What needs improvement?
Support could be improved.
For how long have I used the solution?
I have used this solution for about three years.
What do I think about the stability of the solution?
The stability and uptime is really good. I have never faced any issues with stability.
What do I think about the scalability of the solution?
The solution is scalable.
Which solution did I use previously and why did I switch?
I have also worked with Meraki.
How was the initial setup?
Setup isn't very complex. The documentation is really good, so it's easy to configure.
We have three network engineers who maintain the solution.
What other advice do I have?
I would rate this solution as nine out of ten.
For those who are using and investing too much in Cisco, my advice is that you can use Juniper for half of the cost and almost get the same result.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps and System Engineer at a tech services company with 10,001+ employees
A decent switch that is reliable and capable of expanding
Pros and Cons
- "It is stable."
- "All Juniper documentation is terrible."
What is our primary use case?
I use it for my customers.
What is most valuable?
The solution works well overall.
It's a switch. Everything which I'm expecting from the switch is on the Juniper EX series.
It is stable.
You can scale the product.
What needs improvement?
All Juniper products that you use in internet service provider equipment. They start from flash, et cetera. If you don't stop them properly, you have some problems with flash memory.
The setup, if you don't have your own configuration, can be a bit difficult.
All Juniper documentation is terrible. If you are familiar with Cisco documentation, you have everything you need and you have a good overall picture. In Juniper, you have a lot of text and you have to figure out what they are saying as opposed to just seeing a picture and understanding what's happening. Cisco documentation is much better than Juniper.
For how long have I used the solution?
I've been using the solution for seven years or somewhere thereabouts.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable. You can scale with more equipment, more cards, more interfaces, et cetera. In the case of switches, you've got upwards of six so you can scale the solution for your needs.
I tend to work with medium-sized organizations.
How are customer service and support?
The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For example, I see no difference between Cisco and Juniper.
Which solution did I use previously and why did I switch?
I'm also familiar with Cisco. I prefer Juniper's switches to Cisco. The price is good.
How was the initial setup?
I have to stop the initial configuration, then I have to remove all defaults and start from scratch. In my opinion, it's easier to start with my own configuration rather than going through the initial set up.
What's my experience with pricing, setup cost, and licensing?
The solution is reasonably priced if you compare it to Cisco.
The exact price depends on the model, the software you are going to implement, and the features you want. In the case of Juniper, you can use its recommended vendors, SFPs, et cetera.
What other advice do I have?
At one point, I was a Juniper partner. I just use the solution right now.
I'd advise potential new users to start with Junos. That's the name of the operating system for Juniper stuff. If you are familiar with this, you can do everything. However, if you are not familiar, it could be very, very difficult for you to start with Juniper.
I'd rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network and Security Engineer at a government with 501-1,000 employees
Simple to set up and works well in a multi-vendor environment but is not well known in Egypt
Pros and Cons
- "The solution is stable and scalable."
- "The stability could be better. We find, for example, Cisco, to be more stable."
What is our primary use case?
We are using the product as edge switches. We have a core switch in one of our branches also, a Juniper switch.
What is most valuable?
There's no specific benefit like I like this or I don't like it, however, it is just allowing us to have a multi-vendor environment. We have other switches also, like boundary switches which are Brocade switches. We are currently we are using a lot of Cisco switches. About 70% of our switches are Cisco.
The solution is stable and scalable.
It's a product that is simple to set up.
What needs improvement?
Of the current engineers that are working in Egypt, most of them are familiar with Cisco and not all of them used to work on Juniper switches. That's why those switches aren't very famous in Egypt.
The stability could be better. We find, for example, Cisco, to be more stable.
For how long have I used the solution?
I've been using the solution for more than five years now.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution offers good scalability.
It is a multi-vendor environment, so the total environment itself has about 1,000 users. They use various switches, however.
How are customer service and support?
I've never needed to contact technical support. I can't speak to how they are in terms of the level of service.
Which solution did I use previously and why did I switch?
We also use Brocade and Cisco. While Cisco is more stable, it is more expensive as well.
How was the initial setup?
The initial setup is straightforward and doesn't take too much time. It's a pretty quick deployment.
For deployment and maintenance, we have two people who handle everything. They handle networking, switching, and routing.
What's my experience with pricing, setup cost, and licensing?
It is less expensive than, for example, Cisco. We pay a yearly licensing fee.
What other advice do I have?
In our environment, we are using a different vendor approach as we don't want to depend on a single vendor.
I'd advise other companies, especially if they are an enterprise, to not deal with a single vendor.
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a non-tech company with 51-200 employees
Affordable product with lifetime warranty and good support
Pros and Cons
- "The most valuable feature is that Juniper is multiple kernels, so there's isolation, which means you won't get a process that runs away, creating problems across the whole platform."
- "Has a steep learning curve."
What is our primary use case?
My primary use of this solution is for core switching and routing.
What is most valuable?
The most valuable feature is that Juniper is multiple kernels, so there's isolation, which means you won't get a process that runs away, creating problems across the whole platform.
What needs improvement?
We had been introduced to MIST as a result or procuring 9 EX4600 switches and the associated MIST licenses. Unfortunately we found out that MIST does not support legacy switches, namely EX2200 which we have 100 Plus, so this requires us to invest time and resources in order to learn the opensource alternatives for automation, or plan for an upgrade of the EX2200 which requires a significant investment.
Personally learning the open source alternatives is an extremely valuable skill to add to the toolbox, as well as move the District forward with automation.
For how long have I used the solution?
I've been using this solution for two to three years.
What do I think about the stability of the solution?
Juniper's stability is solid - it suffers from some bugs, like any product, but other than that, it's stable.
What do I think about the scalability of the solution?
There are no issues with the scalability - we went with this product because it supported ten gigs and the switches are stackable. You scale the platform to meet your needs, and it scales to meet our needs.
How are customer service and support?
Technical support has resolved any problems I've had in a relatively quick amount of time.
Which solution did I use previously and why did I switch?
I've have experience with Cisco, Brocade, Dell, and Foundry Networks, with inheriting an inventory of 150+ Juniper switches and investing time in learning juniper, a more to another vendor is not an option we are considering.
How was the initial setup?
The initial setup isn't very straightforward at first - it took me a day or two to deploy my first Juniper switches. It gets easier with practice, but it's a steep learning curve for anyone who hasn't touched Juniper.
What about the implementation team?
Implementation was in-house.
What's my experience with pricing, setup cost, and licensing?
Juniper's switches have a lifetime warranty, so you don't have to pay for replacements for defective items (though you can't buy spare replacements). It's relatively affordable per switch and pretty similar to other vendors' costs for maintenance.
What other advice do I have?
I started using Juniper two and a half years ago with zero experience, and it was a steep learning curve, but I've become a fan of this product. I would advise others to consider vendors other than Cisco, including Juniper. I'd give this solution a score of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Am not a big fan when it comes to DC design with the Juniper QFX model or campus switches with their EX series as these are not rich in features as opposed to other vendors out there. I like the Juniper MX model those are solid but EX/QFX has so many bugs and hardware issues I have encountered and it only recently that their QFX 5k and 10k now support symmetrical IRB which is so far behind Arista in terms of working out all the kinks..etc.