The durability of the devices could be better. Some ports have broken because the data center efficiently cannot cool the system.
Solutions Architect at Hypernet Indonesia
An affordable and easy-to-setup product
Pros and Cons
- "The product is flexible and easy to set up."
- "The durability of the devices could be better."
What needs improvement?
For how long have I used the solution?
We have been using Juniper EX Series Ethernet Switches for two years.
What do I think about the stability of the solution?
We never encounter any critical issues related to the product’s stability.
What do I think about the scalability of the solution?
We have 500 Juniper EX Series Ethernet Switches users in our projects. I rate its scalability an eight out of ten. It could be improved.
Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025

Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Which solution did I use previously and why did I switch?
We switched to Juniper EX Series Ethernet Switches for pricing.
How was the initial setup?
The product is flexible and easy to set up. We required three executives, including an L1 engineer, an L2 engineer, and a project manager, for the deployment.
What's my experience with pricing, setup cost, and licensing?
It is an inexpensive product.
Which other solutions did I evaluate?
We are evaluating Cisco and Aruba products.
What other advice do I have?
The product has good performance. Its AI features help us with configurations.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

I like the VLAN capabilities, and the interface is easy to use
Pros and Cons
- "I like the VLAN capabilities, and the Junos interface is easy to use."
- "EX switches take too long to boot when we restart them for maintenance. We need to minimize downtime. Another issue is the command line interface. Juniper's commands are different from other switches, so it's hard to remember them."
What is most valuable?
I like the VLAN capabilities, and the Junos interface is easy to use.
What needs improvement?
EX switches take too long to boot when we restart them for maintenance. We need to minimize downtime. Another issue is the command line interface. Juniper's commands are different from other switches, so it's hard to remember them.
For how long have I used the solution?
We have used EX switches for about two or three years.
What do I think about the stability of the solution?
I rate EX switches eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate EX switches seven out of 10 for scalability. Sometimes the Junos OS hangs, and we need to restart the switch. It takes a long time to reboot after that.
How are customer service and support?
I rate Juniper support eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also deploy Cisco and Aruba switches. Our technical manager makes the decision depending on the price and the organization's needs.
How was the initial setup?
I rate EX switches seven out of 10 for ease of setup. Deploying the hardware takes about 15 to 20 minutes, but it takes one or two hours to configure the switches.
What's my experience with pricing, setup cost, and licensing?
I rate EX switches six out of 10 for affordability. Juniper is more expensive than Aruba but cheaper than Cisco.
What other advice do I have?
I rate Juniper EX Series Ethernet Switches eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025

Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Budget option but lacking compared to competitors
Pros and Cons
- "Juniper Ethernet Switches' most valuable feature is the Juniper-Mist cloud, which facilitates management of the switches and access points."
- "Juniper Ethernet Switches' tech support is hard to reach and slow."
What is most valuable?
Juniper Ethernet Switches' most valuable feature is the Juniper-Mist cloud, which facilitates management of the switches and access points.
For how long have I used the solution?
I've been using Juniper Ethernet Switches for a year.
What do I think about the stability of the solution?
I would rate Juniper Ethernet Switches' stability eight out of ten.
What do I think about the scalability of the solution?
Juniper Ethernet Switches are designed to be scalable and flexible.
How are customer service and support?
Juniper Ethernet Switches' tech support is hard to reach and slow.
How was the initial setup?
The initial setup is quite straightforward. You can configure and manage the process locally, which means you can access the CLA if you know the commands or use the GUI. Basic deployment takes around twenty minutes, while local configuration takes thirty minutes to an hour.
What's my experience with pricing, setup cost, and licensing?
Juniper Ethernet Switches are cheaper than Cisco or HP. Licensing is available on a yearly basis, and there are extra costs for support.
What other advice do I have?
I would only recommend Juniper Ethernet Switches for those customers who don't have the budget for Cisco or HP. I would give Juniper Ethernet Switches a rating of seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer at Houston Technologies
Reliable and easy to set up with good connectivity
Pros and Cons
- "It's stable and reliable."
- "We would like it if there was more security added in future releases."
What is our primary use case?
We primarily use the solution for power networking.
What is most valuable?
The solution is easy to set up.
It offers good connectivity.
It's stable and reliable.
We can scale the solution.
What needs improvement?
We would like it if there was more security added in future releases.
For how long have I used the solution?
I've been using the solution for two or three years.
What do I think about the stability of the solution?
The solution has been stable for the last two years. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have 500 people using the solution. We find it to be scalable. If it needs to expand, it's not an issue.
One switch has 48 ports. We have about ten switches.
We likely will be expanding the solution in the future. We've wanted to, and now we have a need to.
How are customer service and support?
I've never directly dealt with support. Technical support usually is passed on to our seniors. If an electronic switch is down and we cannot use it, we need to reach out to support to get replacements.
How would you rate customer service and support?
Neutral
How was the initial setup?
I did the installation two years ago, and it was pretty straightforward. It was not overly complex.
We have five staff members that can handle deployment and maintenance duties. They are networking engineers.
What about the implementation team?
We don't need outside assistance when it comes to implementations. I can handle setups myself. I did that last one two years ago.
What's my experience with pricing, setup cost, and licensing?
You can get an extended license. You do need to pay to use the solution.
What other advice do I have?
I'd rate the product nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Design / Operations Engineer at Zoracom
Great granular software feature with easy configuration
Pros and Cons
- "It is very valuable for SRX devices and we have found it very easy to configure."
- "More security could be provided, especially with the rising cyber-attacks in business organizations."
What is our primary use case?
Our primary use case for this solution is deploying and maintaining network environments. For example, one of our major clients is the leading telecommunication provider in Africa and uses a lot of Juniper devices as part of a core network. We deploy this solution on-premises.
What is most valuable?
We have found the granular software feature which defines networking capabilities as the most valuable. It is very valuable for SRX devices and we have found it very easy to configure, set up, and install. I would recommend having it on a cellphone.
What needs improvement?
The hardware could be improved, specifically adding more machine and safety features with the routers and switches. Additionally, more security could be provided, especially with the rising cyber-attacks in business organizations. For example, the incident that occurred with Cisco years ago. Therefore, I believe security is also an essential thing for many organizations.
For how long have I used the solution?
We have been using this solution for approximately four years.
What do I think about the stability of the solution?
The solution is stable. It gives me fewer issues than similar products, so I consider it very stable.
What do I think about the scalability of the solution?
The solution is stable. Since we are dealing with a telecommunication company, there is a lot of volatility regarding the amount of traffic that has to pass through these switches and devices. It has the ability to withstand heavy traffic and adjust the slide depending on the quantity of traffic passing the track at any point in time. So I would rate it as very scalable and classify it as an eight out of ten compared to other products we use in our department.
How are customer service and support?
It is easy to contact support whenever we need them for maintenance or updates, and I think we have level three support and can get across to them as quickly as possible on our end. The onsite support staff in our location is available every day of the week. If they cannot resolve our issues, they escalate it to the level three support team in the US.
Which solution did I use previously and why did I switch?
We loved Cisco but it is expensive and Juniper Ethernet Switches is perfect. It is the perfect placement between price and technology too. For me they always run number one, the switches are very good.
How was the initial setup?
It took approximately two to three weeks to deploy this solution. However it could be quicker or slower depending on the manpower available.
We have a great team for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
The licensing costs occur yearly.
What other advice do I have?
I rate this solution an eight out of ten. They are my number one recommendation for anybody, but the security features could be improved. Startup companies may not have the funding for a new purchase of devices and needed support. However, if your company needs it and can afford it, I would recommend it.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Junos is extremely flexible and easy to pick up
Pros and Cons
- "Junos OS is extremely flexible and easy to pick up."
- "The management tools are limited in their abilities, and suffer from upgrade problems."
- "The updates are constantly breaking."
What is our primary use case?
We currently use Juniper for all of our switching/routing infrastructure. Core, aggregate, and access layers are all made up of Juniper components. We also procured and use Junos Space as well as Network Director.
How has it helped my organization?
We moved to Juniper from an outdated Cisco environment, so the immediate change was extremely dramatic (as it should be with any new vendor). In regards to Junos Space Network Director, we are able to have more visibility into the whole infrastructure than we were able to previously.
What is most valuable?
We have found Junos to be the most valuable feature. It is extremely flexible and easy to pick up. The layout (similar to .XML) does take some time to get used to, but there are commands you can use to help alleviate these concerns.
What needs improvement?
Updates and management tools:
- The updates are constantly broken, which has been a problem for years. You definitely need to read the release notes to understand the whole situation before upgrading.
- The management tools are nice, but they are limited in their abilities. The tools suffer from upgrade problems.
For how long have I used the solution?
Six years.
What do I think about the stability of the solution?
When upgrading to a new Junos version, we had to revert back once. We found out the chassis was having major problems. This was noted in the community forum. Stability for long term releases are pretty good seem to be stable, but keep in mind that upgrading to newer code might mean bugs.
What do I think about the scalability of the solution?
There are no problems with scalability. The ability to add switches to a virtual-chassis means adding/removing is an easy task.
How are customer service and support?
Support is hit and miss. Currently, we have had issues with support. Juniper called me back about a bad review. It was nice speaking to somebody on the phone. I felt that they were taking my concerns seriously.
Which solution did I use previously and why did I switch?
We previously used Cisco and Extreme Networks. We switched due to our planned refresh cycle, as well as cost.
What about the implementation team?
We had a vendor do the initial setup and configuration.
What was our ROI?
We don't track ROI.
What's my experience with pricing, setup cost, and licensing?
You don't need to license every switch. We only chose to cover support on core/key equipment and keep a cold spare available when needed.
Which other solutions did I evaluate?
We had an open bid process. We evaluated Cisco, Extreme Networks, Brocade, and Juniper.
What other advice do I have?
It works with third-party SFPs.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at a tech services company with 1-10 employees
High-end performance, stable, and good support
Pros and Cons
- "Juniper Ethernet Switches are high-end solutions."
- "The difficulty of the installation of Juniper Ethernet Switches depends on the environment it is being implemented in. It is fairly straightforward in terms of being able to source the technical information as we need it. However, this process could improve."
What is our primary use case?
Juniper is a networking company that provides mainly WAN Switching.
What is most valuable?
Juniper Ethernet Switches are high-end solutions.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for approximately one year.
What do I think about the stability of the solution?
In most environments, Juniper Ethernet Switches are stable and have good performance.
What do I think about the scalability of the solution?
Juniper Ethernet Switches are scalable.
How are customer service and support?
We have been satisfied with the technical support.
How was the initial setup?
The difficulty of the installation of Juniper Ethernet Switches depends on the environment it is being implemented in. It is fairly straightforward in terms of being able to source the technical information as we need it. However, this process could improve.
What's my experience with pricing, setup cost, and licensing?
Juniper Ethernet Switches could be less expensive. There is not a license needed to use the solution.
What other advice do I have?
I rate Juniper Ethernet Switches a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
DevOps System Engineer at Monash University
A stable and scalable solution which is easy to use and install and provides good tech support
Pros and Cons
- "The solution is certainly scalable."
- "The price is in the intermediate range. It is not overly expensive, but also not cheap. It could stand improvement."
What is our primary use case?
We use the solution for ethernet access.
What is most valuable?
I like the solution's ease of use and stability.
What needs improvement?
The price is in the intermediate range. It is not overly expensive, but also not cheap. It could stand improvement.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is certainly scalable.
How are customer service and technical support?
Tech support is fine. There is no need to improve it.
How was the initial setup?
The solution is easy to install.
While the installation time can vary depending on the project involved, for a simple one it takes around 10 or 15 minutes.
What about the implementation team?
There are five engineers who were involved in the deployment.
What's my experience with pricing, setup cost, and licensing?
The price could be cheaper.
What other advice do I have?
We have over 1,000 customers making use of the solution, mainly in Taiwan.
I would recommend the solution to others.
I rate Juniper Ethernet Switches as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: June 2025
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