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Senior Technical Director at National Informatics Center
Real User
Top 10
Rugged, helpful support, and reliable
Pros and Cons
  • "The most valuable features of Juniper Ethernet Switches are the simple configuration and ruggedness."
  • "Juniper Ethernet Switches' operating systems get corrupted when the power fails. They have to improve this issue. I may have to use a newer version."

What is our primary use case?

I am using Juniper Ethernet Switches for connecting all of our nodes. Mostly for edge connections.

What is most valuable?

The most valuable features of Juniper Ethernet Switches are the simple configuration and ruggedness.

What needs improvement?

Juniper Ethernet Switches' operating systems get corrupted when the power fails. They have to improve this issue. I may have to use a newer version.

In the next release of Juniper Ethernet Switches, they could provide SD-WAN compatibility.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately eight years.

Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

Juniper Ethernet Switches are stable.

What do I think about the scalability of the solution?

Juniper Ethernet Switches are at their end of life. The scalability could improve.

We have approximately 36 Juniper Ethernet Switches and the cost of all of the switches was approximately 200 million rupees.

How are customer service and support?

The support of Juniper Ethernet Switches is very good.

I rate the support of Juniper Ethernet Switches five out of five.

Which solution did I use previously and why did I switch?

I have used Cisco Ethernet Switches previously and they are very similar to Juniper Ethernet Switches. However, Cisco Ethernet Switches are more stable.

How was the initial setup?

The initial setup of Juniper Ethernet Switches was very easy.

I rate the initial setup of Juniper Ethernet Switches a four out of five.

What about the implementation team?

We used an integrator for Juniper Ethernet Switches.

What's my experience with pricing, setup cost, and licensing?

Juniper Ethernet Switches are a less expensive solution than Cisco Ethernet Switches. There is only a one-time purchase for Juniper Ethernet Switches.

I rate the price of Juniper Ethernet Switches a three out of five.

What other advice do I have?

The new Juniper Ethernet Switches have improved.

I rate Juniper Ethernet Switches an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
Robust, scalable, and easy to install, but it's expensive
Pros and Cons
  • "Both Juniper and Cisco switches are interoperable."
  • "I would like the ability to operate with other operating systems."

What is most valuable?

Both Juniper and Cisco switches are interoperable. They talk to each other.

The interoperability is very good, but with some switches, it is very rare.

What needs improvement?

The problem is with Juniper is the OS. Not everyone knows about Junos. If they are comfortable with using Junos then it will be the best switch. More people are accustomed to the Cisco platform, especially with the CLI or the graphical interfaces.

Juniper has its own operating system called Junos.

I would like the ability to integrate with other operating systems.

For how long have I used the solution?

I have worked for Juniper for three years.

What do I think about the stability of the solution?

It is very strong and very stable.

What do I think about the scalability of the solution?

It's scalable. With the Juniper switches, all switches are L3 switches, which is a three-layer switch. 

The 24 port EX2300 comes with four slots of 10 gig fiber.

We have approximately 30 percent of the market share for clients.

How are customer service and technical support?

There is no improvement needed with technical support.

How was the initial setup?

The initial setup is very easy. The setup is not a problem, as long as you know the operating system very well, especially the Junos operating system. 

As long as you understand the operating system, Juno's interface, and all of the commands, it doesn't take much time to deploy. It's very easy.

It's similar to Cisco, but you need to concentrate. 

You need two to three people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is very aggressive. The only disadvantage with Juniper is the modules are very expensive lately.

It could be cheaper, but they are always expensive. 

If you want support with Juniper you will have to use Juniper modules, otherwise, you don't get the technical support.

For example, third-party modules can be integrated into Cisco, but with Juniper, if you want technical support directly, you can only use the Juniper modules. When tech support takes control, they will recognize whether it is a Juniper module or third-party modules.

Juniper switches come with either one year, three years, or five years of support.

When comparing, Cisco comes with five years.

What other advice do I have?

If you look at the market shares, Cisco is more than Juniper. 

I would definitely recommend this solution to others, but not Huawei. I would not recommend Huawei, there is no chance for Huawei in the market.

I would rate Juniper Ethernet Switches a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Elvis Mahadeo - PeerSpot reviewer
Senior Systems Engineer at Caribbean Development Company
Real User
Top 20
Well-priced with good security options, but the monitoring capability could definitely be improved
Pros and Cons
  • "The most valuable feature is switching on our network."
  • "Wireless and monitoring definitely could be improved."

What is our primary use case?

We are using this solution as the current network infrastructure in the company.

What is most valuable?

The most valuable feature is switching on our network.

What needs improvement?

Wireless and monitoring definitely could be improved. 

I would like to see better monitoring in the next release.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for five years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is okay, it could be better. The configuration could be easier, and more simple.

We have approximately 500 users. All of the departments are on a campus-style network with shared buildings and one compound. All of them are interconnected with fiber and have users in multiple buildings. There are approximately 12 buildings.

How are customer service and technical support?

When we are trying to troubleshoot, we will find the support-type documentation.

We haven't had any issues where we couldn't find the documentation.

Which solution did I use previously and why did I switch?

Previously, we were using another solution that was not able to provide a certain aspect in terms of LAN security. That is the reason why we switched to Juniper.

We had another contender, Meraki, which is another Cisco product. In terms of management, monitoring seems better than Juniper.

How was the initial setup?

The initial setup was complex.

What's my experience with pricing, setup cost, and licensing?

It's was $100,000 per year.

There are no additional costs other than the licensing fee.

Which other solutions did I evaluate?

We were evaluating Cisco, HPE, and Juniper. The cost was a big factor in our decision to go with Juniper.

What other advice do I have?

We will be doing an upgrade internally, so we are a bit undecided on whether or not we will continue using this product, or a new solution altogether. 

We are evaluating the price and system functionality.

It's not for the average user, you have to be more technical in order to use it. There are other solutions that are better, with a GUI and easier to use.

If you are comfortable with a pure command line or if you are looking for something simpler where the entire thing could look up the monitoring, support, and cost, I think there are other brands with more features.

I would rate Juniper Ethernet Switches a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1458351 - PeerSpot reviewer
System Engineer at a comms service provider with 1,001-5,000 employees
Real User
Reliable, high capacity switches but the pricing for support needs improvement
Pros and Cons
  • "The virtual Chassis feature for stacking is good in general, with high bandwidth for the link, which is good."
  • "The management platforms for the network need improvement."

What is our primary use case?

We are solution providers. We offer many solutions to customers and the Juniper Ethernet Switches are part of our offering.

What is most valuable?

For switching, it's stable compared to others. 

The switching capacity is very high, and the virtual Chassis feature for stacking is good in general, with high bandwidth for the link, which is also good.

Recently, they are offering cloud-ready switches for the same series. When you have decided to go for the cloud, there are switches that are ready for that.

What needs improvement?

The management platforms for the network need improvement.

The pricing for support needs to be reduced, and the lead time for the switches should be lower.

They may already be working on this but I would like to see improvements with visibility, analysis of the traffic, and similar features. When you compare with other manufacturers, they have to work in these areas more.

For how long have I used the solution?

I have been using these switches since 2014, it's been for six years.

We offer the latest technology but sometimes from three to five years, and we are offering refreshment, and whatever has been announced by the industry.

What do I think about the stability of the solution?

These switches are stable.

What do I think about the scalability of the solution?

It is easy to scale. They have a stacking feature so you can scale up, for certain series, up to 12 switches per rack. Also, in terms of distribution or core switches, they have modular devices so they can add cards and modules to scale up.

How are customer service and technical support?

I have not contacted technical support directly. We have a different team who handle the technical requirements.

Which solution did I use previously and why did I switch?

Because we are solution providers, we use many different versions.

How was the initial setup?

The initial setup is somewhat straightforward.

The time it takes for deployment depends on the site by the situation, the customer requirements, and the size of the network. Normally, it doesn't take very long.

When you compare with others, it's almost the same thing.

What's my experience with pricing, setup cost, and licensing?

The pricing for the support is very high.

What other advice do I have?

I would recommend these switches, but what I would also highly recommend along with this new trend or new experience is to at least get training for Juniper configuration, at least the basics.

Training will help you be more familiar with it. You will at least have the basics in case of maintenance or troubleshooting.

Juniper has good documentation for its ethernet switches.

I would rate Juniper switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1055661 - PeerSpot reviewer
Federal Field Systems Engineer at a government with 51-200 employees
Real User
Flexible, good performance, and easy to scale
Pros and Cons
  • "The most valuable feature of this solution is the Junos operating system."
  • "Some areas of technical support could be better."

What is our primary use case?

We are service providers and we are vendor agnostic. We try to find a solution that best fits the customer's needs and this is one of the products that we implement for them.

What is most valuable?

The most valuable feature of this solution is the Junos operating system. It's an open-source operating system that lets you use the programming languages with it, to tailor it. You can develop automation scripts with JSON or other different programming languages.

Most of the switches are SDN ready, they are 5G ready, and they are going to incorporate wireless into their switches.

It's a flexible platform.

In terms of speed, being the total processing speed and total bandwidth per box, they usually outpace most competitors.

Juniper Ethernet Switches meet the needs of just about every customer.

What needs improvement?

There are no weaknesses that I know of with Juniper.

When it comes to Juniper and other vendors such as Cisco, it comes down to pricing. Customers want value for the least amount of money.

Some areas of technical support could be better.

For how long have I used the solution?

With this current company I have been using Juniper Ethernet Switches for two years but for me, I have worked with them off and on for 20 years.

What do I think about the stability of the solution?

This solution is stable, it's rock solid.

What do I think about the scalability of the solution?

Juniper Ethernet Switches are scalable. If you want to scale, you can go from a small enterprise switch up to service provider-type switches, and the configurations are going to be the same.

How are customer service and technical support?

Technical support is good. None of them are great, but I think they are pretty good. It depends on who you get, from level 1 and up.

From sales technical support, they are excellent. From technical support out in the field, they might be average. Experiences may vary.

Some can be technically smart, but they haven't had the experience of actually troubleshooting and going through scenarios.

How was the initial setup?

I am mainly in sales support. If I have to go in and do some configuration, it's pretty straightforward.

It's not complex, but it is generally other SEs who configure the switches and routers.

What other advice do I have?

You can have Junos as your operating system but if you wanted to write a script to automatically update all of the versions of your software, you can do that automatically.

If you wanted to gather information, you can write a script using JSON, or Python. This is already available on the Junos operating system.

Cisco is the most popular, but if you have seasoned or experienced people like DevOps that write code and they are engineers, then Juniper would be the better choice because they have the flexibility to do that. Cisco is starting to catch up now, where you can automate Cisco's switches using the same methods. To this point, Junos has been way ahead of Cisco in that aspect.

Because of our relationship, customers can better pricing with us. Cisco tends to be a little higher.

Before getting started you have to know your network, know the current state of your network, and know what are the pain points of your network are. Do you see bottlenecks in your network? Is your equipment responsive? Is your data backing up, because you don't have enough bandwidth? There are many factors to consider and it depends on the network and where the switches are going.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mehdi Mamaghani - PeerSpot reviewer
Network Security Specialist at Pars Khodro Company
Real User
Flexible admin features and has good firewall filters
Pros and Cons
  • "This is a lower cost product with better features than the competition."
  • "The operating system, Junos OS, often has bugs which forces rollbacks or additional upgrades to resolve."

What is our primary use case?

We use the layer three switches. We use it for routing, separating the VLANs, and for inter-VLAN routing. Also, we use the product's firewall filters.  

How has it helped my organization?

It gives us another, better option for clients in switching technology.  

What is most valuable?

In general, and when I am talking about the Juniper SRX switches that have the Junos operating systems, I find that the admin features are very flexible. For example, the rollbacks or commit confirmed work very well. Fifty configurations can be saved and restored easily. These things are very good for us because it helps us to troubleshoot or to maintain the system. When we have remote access to a device, we can be sure that a process does not get disconnected.  

When you want to change a lot of parameters in a configuration, you make your changes and then you can initiate a commit and all the changes will be saved and will be enforced when the device is activated. These features are available in the Juniper switches with the Junos OS. They are very wonderful and powerful capabilities that are unique to the Juniper switching solution. For example, Cisco or FortiGate do not have similar features or they are not very good with these capabilities.  

What needs improvement?

To make the product better, I think that the company needs to do more testing before releasing versions of the operating system. In many versions, there are bugs in the Junos OS. For example, with some versions of the Junos OS, a specific function or some functions do not work correctly and you have to then change to another version to get the functionality back or make the product stable. Some versions of the Junos OS can create problems in integrations with Citrix and of course in other platforms because the OS has some bugs that cause instability. When you are using or when you find a stable OS, everything works okay. But I have had many experiences with some versions of Junos OS that have bugs and I am forced to migrate to another version of the OS either as an upgrade or even a downgrade. It will work in the end, but it should not be necessary to discover if an OS version is good or not.  

Something that I might like to see added to Juniper switches is the opportunity to use some NAT (Network Address Translation) features with it. I am not sure if it is possible or not. But having some NAT features would be nice and offer some other kinds of flexibility.  

For how long have I used the solution?

We have been using Juniper Ethernet Switches for a little less than two years.  

What do I think about the stability of the solution?

I think for the most part it is a really a very stable product. When I use a stable Junos OS the stability is okay. Some of the OS versions are not so good because they have some bugs, and this can cause some issues with stability. But these are only temporary issues that are resolved by choosing which OS version to use and which to avoid. We have some devices on Juniper that have been running for more than one or even two years without any downtime. We have not had stability issues and we have not had to restart. It really demonstrates stability when you have examples where we have uptime of more than two years without any problems.  

What do I think about the scalability of the solution?

I think Juniper is scalable in some ways. Really as far as this capability, I would say it is good, but that scalability is in the middle in the category of switches.  

The number of users who are using this solution is harder to estimate for our clients than it is within our own company. If we are talking about Juniper Ethernet, one client project that we have has between 200 or 250 people. Nearly 40% of the users are going to be systems engineers.  

There are a variety of user and organizational types. Some of the users are office workers and some of them are engineers. Some of them work in financial jobs and some of them are more on the business end. There are a variety of people using the products.  

How are customer service and technical support?

I have not personally really had a reason to contact Juniper's technical support directly. There has been no need because most of the time — it is really 95% of the time — I can say our problems are easily solved by the knowledgebases or forums or by just changing the Junos OS.  

In our company, someone had to contact support because we had some problems with some of the licenses. In that case, we did get support to help us to fix the problem. It was not really a problem with the product, it was about the license only. I do not know about the technical support services directly but I do know the issue was resolved.  

Which solution did I use previously and why did I switch?

In our location, there are not so many companies using Juniper Switches. The use of this brand is somewhat limited here because Juniper is not so popular and is unfortunately not as well-known as other product brands. Cisco switches are much more popular and I have used Cisco switches a lot — more than any other brand — for our clients. I also have experience with Tricom Switches and also with Extreme Networks switches and some experience with Fortinet solutions. We could use any of these depending on the client and the situation. As far as switching from one product to another, that is not exactly what we do. Because we are a reseller we have to have various solutions available, so we keep them all as opportunities for our clients as long as we have tested them and they are good solutions.  

When it came to Juniper, while we had other options, we were really interested in checking out the product and examining how the Juniper switches worked in comparison to the other more popular brands. Because our tests and experience with the product confirmed that it was a good option, we have tried to convince our customers to buy the Juniper solution because it is a good solution and works well even if it was not so popular. We somehow have convinced a few clients to agree to buy the Juniper Switches to this point. But even though we are promoting Juniper, most of the time our clients are gravitating to what they are familiar with and that means purchasing Cisco because they think that the Cisco solution is better just because of the name.  

Another reason that the clients would think the Cisco products were better for them is not only because they do not know the Juniper brand name. One of the other main reasons is that a technical people who have experience in working with Juniper devices are much more scarce than technical people who know how to configure Cisco switches. The product and the name might not be the problem but finding technicians who could work with the solution is the problem instead.  

How was the initial setup?

The initial setup is not complex. It is usually easy. It depends. If you understand the concepts of working with the product — if you already have some experience with it — it is easy to work with it. But if you do not have the experience and do not get the concept, it might seem to be unfriendly. If you can work with it a little and get the concept of how it works and how you should configure it, then it becomes a really friendly format.  

I think it took about one week to configure and deploy the switches. Of course, sometimes we were not working just on that for a whole day, so the number of hours working just on that deployment is something I can not say exactly. But in about one week the deployment was complete. It could have been done faster if it were the only thing that we were concentrating on.  

What about the implementation team?

Most of the time, I do the deployments by myself. But when I have some problems, we have a team that can help out. I might ask them, or I might use the knowledgebases on the internet or search on Google to find solutions. Most of the time there are good, long articles on Juniper's site or in one of the forums that can help me to resolve any issues. There is a lot of knowledge that is readily available. Juniper takes care to publish many good articles. 95% of the time, it is not really hard to solve a problem. If I just go and do a little searching, I can find the information I need to resolve any problem.  

What's my experience with pricing, setup cost, and licensing?

The exact licensing is not something I know about, but I do know that Juniper is a less expensive solution when compared to the competition.  

Which other solutions did I evaluate?

Because of some limitations as in regulations or client business requirements, we can not always work with cloud solutions or solutions that run on VMs. There are some solutions I might like to consider, but for the most part, our market will not accept certain solutions. Often we have to work with on-premises hardware and that makes a difference in availability.  

We are continuing to evaluate other solutions in order to be able to meet our clients' needs. The regulations and perception of products may change over time. We use Juniper in our company because we think it is the better solution and we do not have restrictions.  

What other advice do I have?

My advice to people who are considering using Juniper switches is to try them out because the Juniper brand is very good. I myself really like the Juniper devices because, in comparison to other products in this category, they are a very good value and are worth much more than the cost. These switches are much more stable and you have better performance than the other guys, so long as you are aware of the potential issues with the OS. I think I can say this in one sentence: you can have better performance at a lower price if you choose Juniper.  

The biggest lesson I have learned from using Juniper Ethernet switches — besides the fact that the most popular name is not always the best product or the best solution — is that using the commit confirmed feature instead of just committing is very valuable. It can help you to be sure your commit is successful. If it is not for whatever reason, the product deals with the issue. After a certain amount of time, the product can roll back automatically if something did not commit successfully. Not all products have anything like this feature.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Juniper Ethernet Switches as a nine overall. It is a nine and not a ten because there should always be room for product improvement.  

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network and Service Development Manager at a comms service provider with 51-200 employees
Real User
Works well for aggregating traffic and has a standard CLI between devices
Pros and Cons
  • "The most valuable feature is that the CLI is the same on all of the Juniper devices, including routers, switches, and firewalls."
  • "The protocols can be tunneled, but on a global basis, not on an interface, and this is a feature that should be added."

What is our primary use case?

We are using this solution for traffic aggregation. We connect multiple services to virtual infrastructure, connecting customers and aggregating traffic to the core.

We have an on-premises deployment.

What is most valuable?

The most valuable feature is that the CLI is the same on all of the Juniper devices, including routers, switches, and firewalls.

What needs improvement?

The protocols can be tunneled, but on a global basis, not on an interface, and this is a feature that should be added.

I would like to see all of the features unified between platforms, families, and models. This would make it easier to upgrade later, without having to change the configuration.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the stability of the solution?

We have not had any problems with these switches. They were stable when we put them into production and they are running things at the moment. We are doing a few things like aggregating the global balance between multiple lines, and we have had no issues so far.

We have a lot of traffic.

What do I think about the scalability of the solution?

It is pretty scalable using virtual traffic. We are not using that feature, but I know that it can scale. There are different models that scale in different ranges.

We have a handful of administrators that work on these units, in addition to our customer base.

How are customer service and technical support?

We have been in touch with Juniper technicians as well as with Juniper partners.

They are good. They know the product and they know what to propose. We didn't want too much in terms of advanced data center features, so we did not have any problems.

Which solution did I use previously and why did I switch?

We have two other types of switches that we run in our data center. There are Cisco switches to handle a lower capacity, and we also have Extreme switches.

We purchased Extreme switches because we were given a good price at the time. However, it is a little bit harder to work with Extreme.

How was the initial setup?

With our experience from the past, we found the initial setup to be straightforward.

We connected the console, started the IT manager, then configured the VLANs and the ports. 

If you want an advanced configuration then it can be more complex because it can run in different modes.

What's my experience with pricing, setup cost, and licensing?

There are different licenses available for these switches that are based on the features.

We purchased the box for a one-time charge, and we are paying a yearly support fee of several hundred Euros.

What other advice do I have?

There are many different types of switches in different categories. It is best to look, right from the beginning, at what features are needed. You do not want to pay for Enterprise licenses if you don't need those features.

Be sure to look at the right family in order to protect your investment in the future. For example, if you want to go from 1G to 10G to 25G, then they will need to buy a new product. Going from 10G to 25G can be done on the same machine if it is from the right family. The planning makes it easier to upgrade bandwidth in the future, protecting your investment.

This is a good product, but it is not extraordinary. It does the job.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SherifShahen - PeerSpot reviewer
It Infrastructure Manager at Erada Micro Finance
Real User
Top 20
Useful for large technical projects but improvement is needed in the fabric
Pros and Cons
  • "The solution is scalable. It supports my five-year expansion plan. I could expand without a problem."
  • "The tool should improve its fabric."

What needs improvement?

The tool should improve its fabric. 

For how long have I used the solution?

I have been working with the product for four years. 

What do I think about the stability of the solution?

The tool's stability and performance are better than those of Cisco. 

What do I think about the scalability of the solution?

The solution is scalable. It supports my five-year expansion plan. I could expand without a problem. 

How are customer service and support?

I communicated with the product's support team directly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The main difference between Cisco and Juniper EX Series Ethernet Switches is their configuration commands. Juniper EX Series Ethernet Switches's commands are more realistic and offer a rollback option for committed commands. I prefer Juniper EX Series Ethernet Switches.

How was the initial setup?

The solution's deployment is easy. 

What was our ROI?

The product is worth its money. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is cheaper than that of Cisco. 

What other advice do I have?

I built the full project for one of our biggest logistics companies in Cairo. I think there were about 28 switches for the warehouses. I recommend the product for large technical projects. I rate it seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Ethernet Switches
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.