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reviewer1521459 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Real User
Secure, easy to install, easy to use, scalable, with good technical support
Pros and Cons
  • "The security is good."
  • "They could improve the code, as there are some issues with it."

What is our primary use case?

We use only Firewalls, Juniper Switches. We don't have SD-WAN solutions.

We use this solution for connecting.

What is most valuable?

It's user-friendly.

The security is good.

What needs improvement?

Stability is an area that needs improvement.

They could improve the code, as there are some issues with it.

Marketing could be better.

For how long have I used the solution?

I have been working with Juniper Ethernet Switches for six years.

We are using the EX series.

Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a stable solution, but there are some limitations.

What do I think about the scalability of the solution?

I don't have any issues with scalability.

How are customer service and support?

The vendor support is good. 

The technical support is good.

How was the initial setup?

The initial setup is straightforward. It's not complex. It's easy.

What's my experience with pricing, setup cost, and licensing?

I don't have any knowledge of pricing, I am in the technical department. 

What other advice do I have?

It's a good product. 

It's user-friendly and has good security also.

I would recommend it to others.

I would rate Juniper Ethernet Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer654672 - PeerSpot reviewer
Owner & General Manager at a media company with 1-10 employees
Real User
Reliable, stable, and scalable solution
Pros and Cons
  • "The Juniper Ethernet switch feature I find the most valuable is reliability."
  • "Juniper's support could be much better and faster."

What is our primary use case?

We use Juniper Ethernet switches to connect to other switches and computers.

We are a public service company providing the backbone network for our country. We have the highest level of concentration. We provide our services to some 45 other big operators because we are a carrier's carrier. Not all of this is on one switch as our network stretches across three countries and five cities. We have 12 data centers and not all of them use Juniper switches. We use Juniper switches in two central data centers, to which we connected 12 customers and 20 backbone instances.

What is most valuable?

The Juniper Ethernet switch feature I find the most valuable is reliability.

For how long have I used the solution?

We have been using Juniper Ethernet switches for three years.

What do I think about the stability of the solution?

Juniper Ethernet switches are stable. 

What do I think about the scalability of the solution?

Juniper Ethernet switches are scalable. 

How are customer service and technical support?

Juniper's 3rd level support could be much better and faster.

Local partner is perfect, but not almighty, we have to escalate some issues to Juniper.

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

Our in-house teams implemented the switches. Implementation takes a couple of hours because these are state of the art switches. We use the carrier-grade switches as we are a public operation and provide backbone connectivity to the whole country. So, deployment is not trivial in our case. It takes some time to meticulously plan and install these switches.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Managing Director at Spans Partner Gmbh
Reseller
Easy to configure and helpful support but needs better distribution channel
Pros and Cons
  • "It is easy to configure, and there are three routing switches."
  • "Its distribution channel and the ease of availability should be improved."

What is most valuable?

It is easy to configure, and there are three routing switches.

What needs improvement?

Its distribution channel and the ease of availability should be improved.

For how long have I used the solution?

I have been using this solution for the last five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

They are very helpful.

How was the initial setup?

The initial setup was straightforward. The deployment duration varies because many other softwares come into play. For deploying one switch, it would take maybe 30 minutes.

What other advice do I have?

I would highly recommend this solution because people are used to the common model. They don't need to try other available models.

I would rate Juniper Ethernet Switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
it_user1392807 - PeerSpot reviewer
Manager at a tech services company with 51-200 employees
Real User
Easy to install, easy to use, and there is a lot of documentation
Pros and Cons
  • "It's easy to use."
  • "The interface could be better. It needs improvement."

What is our primary use case?

The primary use case of this solution is for routing.

What is most valuable?

It's easy to use.

What needs improvement?

The interface could be better. It needs improvement.

We do everything in configuration files and it is not simple. It is quite complicated when you configure some rules for the firewall because it has several firewall levels.

In some switches, at times we have some issues, but it's on the infrastructure part and it's not the latest hardware.

In the future, I would like to see more standardized software. For example, some of the switches use some features that should be implemented in Juniper.

The software should be more stable.

For how long have I used the solution?

I have been using these switches for more than four years.

We are not using the latest version.

We use Juniper MX960 and the QFX5100 for the core switch.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable product.

We have millions of clients who are using this solution daily.

In our organization, we have 20 people who are using it.

How are customer service and technical support?

We have not contacted technical support.

There is a lot of documentation that you can read whenever required.

Which solution did I use previously and why did I switch?

Previously, we used Cisco. We switched because we run 100 switches and started to use the IPv6 and we were told that we had to pay $100,000 for the IPv6 license.

In Juniper, you will not have this issue because many of the licenses and a lot of software are already included in the basic version.

How was the initial setup?

The installation was simple.

The configuration of the hardware took a few weeks because it was the first time we deployed it.

We have a team of two technical members to maintain this product.

What about the implementation team?

We completed the installation ourselves.

What other advice do I have?

I would recommend this product to anyone who is interested in using it.

We plan to continue using these switches in the future. It still works and it's quite stable.

I would rate Juniper Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1279530 - PeerSpot reviewer
Head of Infrastructure Network & Security at a comms service provider with 501-1,000 employees
Real User
A stable network component that supports the Spanning Tree Protocol
Pros and Cons
  • "The most valuable feature is the Spanning Tree Protocol (STP)."
  • "The configuration could be made simpler."

What is our primary use case?

We use Juniper Ethernet switches for managing resources in our network.

What is most valuable?

The most valuable feature is the Spanning Tree Protocol (STP).

What needs improvement?

The configuration could be made simpler.

For how long have I used the solution?

I have been using Juniper Ethernet switches for three years.

What do I think about the stability of the solution?

This is a stable solution and we use it on a daily basis.

What do I think about the scalability of the solution?

There are five people in my team who use the Juniper switches.

How are customer service and technical support?

We have not been in direct contact with technical support from Juniper because we deal with a vendor in Indonesia. If we have problems that they are unable to solve then the request will be forwarded to the Juniper Technical Center.

Which solution did I use previously and why did I switch?

I also have experience with Cisco Ethernet switches. I find that Cisco is simpler to work with but Juniper has a steadier configuration. We have more Juniper switches in the company.

How was the initial setup?

The initial setup is simple, although there is some difference between different versions. The configuration is similar to Linux, so it was simple for me because I have Linux skills. The deployment will take between one and two hours.

Which other solutions did I evaluate?

We currently have an EX 2200 but we want to upgrade to an EX 4300.

What other advice do I have?

Overall, this is a good product and I recommend it. It has been working fine, for us.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager - IT at a non-tech company with 1,001-5,000 employees
Real User
It's easy for us to go back to previous working configurations to fix problems
Pros and Cons
  • "It has features that allow us to go back to previous configurations."
  • "The initial setup of switches is not that simple."

What is our primary use case?

I'm a manager and we're a user and customer of Juniper. The primary use case is for our network connectivity, for our wireless access. We use it as a POP port and through the radio-network connectivity, it's used for all purposes, like wireless data and e-mails, whatever it is. We use it for video conferencing, basic network switching, really for all purposes. We have about 100 staff using the solution and at any one time, there are around 700 to 800 network divisors connected to the network.

What is most valuable?

We like Juniper switches because it has some features that allow us to go back to previous configurations. For example, if we change the configuration and there are problems, it's very easy for us to go back to previous working configurations. The company's technical support is also a valuable aspect. 

What needs improvement?

We don't have any issues with the product and as long as they continue giving good service it's fine for us. The price is competitive, and we use our online interface only and don't go through a GUI.

We don't have any pain points. 

For how long have I used the solution?

I've been using the solution for six years.  

What do I think about the stability of the solution?

It's a very stable product. 

What do I think about the scalability of the solution?

It's scalable.

How are customer service and technical support?

I'm very satisfied with the technical support. 

Which solution did I use previously and why did I switch?

We previously used Norton but switched a while ago. 

How was the initial setup?

The initial setup of switches is not that simple, but my team is made up of technical people so we understood it very fast.

What about the implementation team?

We implemented it with an in-house team. We have a very big network, there were roughly around 80, 85 switches and firewall and core switches. In total, implementation took somewhere between six to eight weeks.

What other advice do I have?

My advice is regarding switches. If someone is deploying switches in a critical environment, they should go for Juniper switches.

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Administrator at RC Network Solutions Pvt Ltd
Real User
Good operational efficiency, easy to configure, and a good user interface
Pros and Cons
  • "The GUI interface distinguishes it from other vendors and makes it easy to operate."
  • "In the next release of this solution, I would like to see better integration with software-defined networking."

What is our primary use case?

We provide network solutions to our clients and Juniper Ethernet Switches are one of the devices that we install and configure for them. We are certified by Juniper to work with these switches.

This solution makes up part of the physical network.

We had one big project where we had to deploy Juniper switches with a firewall.

What is most valuable?

The GUI interface distinguishes it from other vendors and makes it easy to operate.

Juniper switches are quick and easy to configure. Depending on the requirements, you only have to configure two or three parameters.

The operational efficiency of these devices is good.

This solution has a lot of features that allow it to be configured in different ways that are suitable in any type of network.

The physical unit is compact.

What needs improvement?

In the next release of this solution, I would like to see better integration with software-defined networking.

The coding can be simplified a little bit.

For how long have I used the solution?

We have been working with Juniper Ethernet Switches for about a year and a half.

What do I think about the stability of the solution?

In terms of stability, we have not had any trouble. One of the solutions that we deployed about a year and a half ago is intact and still working perfectly.

What do I think about the scalability of the solution?

We have had no issues with scalability.

How are customer service and technical support?

I have never contacted technical support directly because I haven't had any serious issues. When I need support, I look at the community forums on the website. There is a chat function on the website, which is very helpful.

Which solution did I use previously and why did I switch?

We use and supply products by many different vendors because we are project-oriented, and not tied to any one particular vendor. Some of the other vendors are Cisco and Huawei.

The licensing costs for Cisco are higher.

How was the initial setup?

Configuring this solution requires that you understand the core concept of programming. Everything that you need to do has to be programmed. For example, in the C programing language, you define a class. So here, once you understand the protocol logic, it is very easy to configure.

If you know what to do then the deployment is quick. It may take a couple of days.

What other advice do I have?

In general, I cannot find anything that is bad about this product.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1226619 - PeerSpot reviewer
Data Center Architecture and Planning at a comms service provider with 1,001-5,000 employees
Real User
Good stability and extremely good scalability but doesn't offer very good integrations
Pros and Cons
  • "The scalability is excellent. It's one of the aspects of the solution that is quite good."
  • "We are undergoing a migration to software-defined networking. Different vendors have to integrate with each other and we are not seeing this type of capability within Juniper. We are getting left behind in this technology trend by staying with this solution. Juniper is also losing a bit of market share because of this."

What is our primary use case?

We primarily use the solution for our data center.

What is most valuable?

The switches are pretty typical. They offer good control and good switching.

What needs improvement?

We're currently in the process of switching to Cisco as we haven't been too happy with Juniper.

We are undergoing a migration to software-defined networking. Different vendors have to integrate with each other and we are not seeing this type of capability within Juniper. We are getting left behind in this technology trend by staying with this solution. Juniper is also losing a bit of market share because of this. 

For how long have I used the solution?

I've been using the solution for between five and ten years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is excellent. It's one of the aspects of the solution that is quite good.

How are customer service and technical support?

Technical support is not so good. Sometimes we contact them, but they don't offer the best service.

How was the initial setup?

The initial setup is straightforward. I joined the company after deployment, so I'm not sure how long it takes.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution no more than seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.