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Vice President Digital Network & Security Delivery Group at Microland Limited
Real User
Rugged, scales well, but support could improve
Pros and Cons
  • "One of the most valuable features of Juniper Ethernet Switches is they are rugged."
  • "The technical support from Juniper Ethernet Switches could be better."

What is our primary use case?

Juniper Ethernet Switches are used in data centers, corporate offices, branch offices, factory environments, and business ops part of the factory environments. 

Wherever there are wireless networks we use the Cisco Meraki's and Arubas. Wherever there are firewalls, we use the Check Points, Cisco ASAs, FortiGate, and Juniper.

What is most valuable?

One of the most valuable features of Juniper Ethernet Switches is they are rugged.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately 20 years.

What do I think about the stability of the solution?

Juniper Ethernet Switches are stable.

Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Juniper Ethernet Switches are scalable.

How are customer service and support?

The technical support from Juniper Ethernet Switches could be better.

How was the initial setup?

The installation of Juniper Ethernet Switches is straightforward because they have been in the industry for a long time. There are enough qualified resources available in order to go ahead and deploy them. Something is complex only when you don't have the skills required in order to execute the job. Otherwise, everything could be complex if you don't know the subject. The fact that it is easy is because there are enough trained resources available in order to execute the installation.

What's my experience with pricing, setup cost, and licensing?

You require the Junos Management Platform in order to manage the switches and you need to purchase the Juniper Ethernet Switches.

What other advice do I have?

I would recommend this solution to others.

I rate Juniper Ethernet Switches a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SaurabhMishra - PeerSpot reviewer
Network Infrastructure Architect at a comms service provider with 10,001+ employees
Real User
Provides a high level of network functionality
Pros and Cons
  • "The solution has a high level of network functionality."
  • "The packet channelizing feature should be improved."

What is our primary use case?

I'm a network architect and user of this solution.

What is most valuable?

Provides a high level of network functionality through the front rail which is a great feature; it reduces our need for manpower and reduces the cost of cloud integration with ML2 plugins via SDN. They plan to implement additional cost-effective functionalities. It's an advanced solution. 

What needs improvement?

The packet channelizing feature is the main function that should be improved. Juniper is currently desegregated. I'd like to see a combined hub-and-spoke kind of functionality where the job is done through the configuration. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The stability is good. We're based in India with a population of 1.6 billion. Four or five states carry the workload and account for 20-30 million telco users. 

What do I think about the scalability of the solution?

The solution is very easy to scale, it's a plug-in-place. 

How are customer service and support?

The technical support responds promptly and we found that they put in the effort to resolve our issues.

How was the initial setup?

The initial setup was complex. The deployment was carried out by a telecom provider on their data center, it's a telco cloud. Our support is 24/7 and we require two or three people for upkeep.

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bona Chhith - PeerSpot reviewer
Bona ChhithPrincipal Network Architect at a consultancy with 10,001+ employees
Top 10Real User

Yes, Arista offers great functionality and ease of management solutions with their built-in CVP Studio orchestration platform, which is great for operational and provisional tools as ease.

Buyer's Guide
Juniper EX Series Ethernet Switches
June 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC
Real User
Simple to set up and works well in a multi-vendor environment but is not well known in Egypt
Pros and Cons
  • "The solution is stable and scalable."
  • "The stability could be better. We find, for example, Cisco, to be more stable."

What is our primary use case?

We are using the product as edge switches. We have a core switch in one of our branches also, a Juniper switch.

What is most valuable?

There's no specific benefit like I like this or I don't like it, however, it is just allowing us to have a multi-vendor environment. We have other switches also, like boundary switches which are Brocade switches. We are currently we are using a lot of Cisco switches. About 70% of our switches are Cisco.

The solution is stable and scalable.

It's a product that is simple to set up.

What needs improvement?

Of the current engineers that are working in Egypt, most of them are familiar with Cisco and not all of them used to work on Juniper switches. That's why those switches aren't very famous in Egypt.

The stability could be better. We find, for example, Cisco, to be more stable.

For how long have I used the solution?

I've been using the solution for more than five years now.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution offers good scalability.

It is a multi-vendor environment, so the total environment itself has about 1,000 users. They use various switches, however.

How are customer service and support?

I've never needed to contact technical support. I can't speak to how they are in terms of the level of service. 

Which solution did I use previously and why did I switch?

We also use Brocade and Cisco. While Cisco is more stable, it is more expensive as well.

How was the initial setup?

The initial setup is straightforward and doesn't take too much time. It's a pretty quick deployment. 

For deployment and maintenance, we have two people who handle everything. They handle networking, switching, and routing. 

What's my experience with pricing, setup cost, and licensing?

It is less expensive than, for example, Cisco. We pay a yearly licensing fee. 

What other advice do I have?

In our environment, we are using a different vendor approach as we don't want to depend on a single vendor.

I'd advise other companies, especially if they are an enterprise, to not deal with a single vendor.

I would rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1062834 - PeerSpot reviewer
Network Engineer at a non-tech company with 51-200 employees
Real User
Affordable product with lifetime warranty and good support
Pros and Cons
  • "The most valuable feature is that Juniper is multiple kernels, so there's isolation, which means you won't get a process that runs away, creating problems across the whole platform."
  • "Has a steep learning curve."

What is our primary use case?

My primary use of this solution is for core switching and routing.

What is most valuable?

The most valuable feature is that Juniper is multiple kernels, so there's isolation, which means you won't get a process that runs away, creating problems across the whole platform. 

What needs improvement?

We had been introduced to MIST as a result or procuring 9 EX4600 switches and the associated MIST licenses.  Unfortunately we found out that MIST does not support legacy switches, namely EX2200 which we have 100 Plus, so this requires us to invest time and resources in order to learn the opensource alternatives for automation, or plan for an upgrade of the EX2200 which requires a significant investment.

Personally learning the open source alternatives is an extremely valuable skill to add to the toolbox, as well as move the District forward with automation.

For how long have I used the solution?

I've been using this solution for two to three years.

What do I think about the stability of the solution?

Juniper's stability is solid - it suffers from some bugs, like any product, but other than that, it's stable.

What do I think about the scalability of the solution?

There are no issues with the scalability - we went with this product because it supported ten gigs and the switches are stackable. You scale the platform to meet your needs, and it scales to meet our needs.

How are customer service and support?

Technical support has resolved any problems I've had in a relatively quick amount of time.

Which solution did I use previously and why did I switch?

I've have experience with Cisco, Brocade, Dell, and Foundry Networks, with inheriting an inventory of 150+ Juniper switches and investing time in learning juniper, a more to another vendor is not an option we are considering.

How was the initial setup?

The initial setup isn't very straightforward at first - it took me a day or two to deploy my first Juniper switches. It gets easier with practice, but it's a steep learning curve for anyone who hasn't touched Juniper.

What about the implementation team?

Implementation was in-house.

What's my experience with pricing, setup cost, and licensing?

Juniper's switches have a lifetime warranty, so you don't have to pay for replacements for defective items (though you can't buy spare replacements). It's relatively affordable per switch and pretty similar to other vendors' costs for maintenance.

What other advice do I have?

I started using Juniper two and a half years ago with zero experience, and it was a steep learning curve, but I've become a fan of this product. I would advise others to consider vendors other than Cisco, including Juniper. I'd give this solution a score of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Team Leader Solution Specialists at a tech services company with 1,001-5,000 employees
Real User
Integrates well, easy to use, helpful support
Pros and Cons
  • "The solution is easy to use and has good integration."
  • "In an upcoming release, Juniper Ethernet Switches could improve by having more microservices."

What is most valuable?

The solution is easy to use and has good integration.

What needs improvement?

In an upcoming release, Juniper Ethernet Switches could improve by having more microservices.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability depends on the environment. For example, if the customer is in a healthcare environment then it is more scalable than other solutions.

We have approximately 30 large customers using this solution.

How are customer service and technical support?

The technical support is very good. We can talk and have the support of the engineers who are developing the software and features.

Which solution did I use previously and why did I switch?

We use many other switches, such as Aruba, Hewlett Packard, and Extreme Networks.

How was the initial setup?

The installation is easy if you have certified engineers. You have to have some basic knowledge about the CLI of Juniper to do the installation.

What about the implementation team?

The size of the team needed for the installation depends on the environment. However, we have approximately 10 certified engineers, which can do both, the installations and support of the solution. Additionally, we have architects, junior and senior consultants, and depending on the job we have to do, we can supply different types of engineers.

What's my experience with pricing, setup cost, and licensing?

We have a partnership with Juniper and the price of the solution can be negotiated at a local or a corporate level with Juniper to meet our customer's needs.

There is a subscription payment model or you can purchase licenses on a one, two, and five-year basis. If you want decent support, the solution is not expensive.

What other advice do I have?

I would recommend Juniper Ethernet Switches to others who want a well-integrated, stable, and easy-to-use solution.

I rate Juniper Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user1259004 - PeerSpot reviewer
CEO at Enterprise Design Group
Real User
An impeccable solution that services any size business and competes with the biggest brand names
Pros and Cons
  • "One of the nicest things about Juniper switches is they work well with other vendor products. When you have to go into a situation where other vendor switches are present, you can make it work."
  • "You willuse almost every feature on every switch to some degree because the utility is valuable."
  • "There is no end to the ability to scale Juniper."
  • "This solution is impeccable."
  • "The security features for the product should be more unified for the product regardless of the product model."
  • "We need to start seeing some kind of AI to assist with some of what we really want to accomplish from a policy standpoint to achieve better efficiency."

What is our primary use case?

A lot of our deployments are hybrid cloud that we do for clients. We are personally using an on-premises installation.  

Our clients' use cases for Juniper Ethernet Switches are pretty broad as far as the industries covered. There are clients that are urgent care facilities, physician's offices, legal offices, restaurants — it really runs across the boards as far as industries. The USDA has a number of Juniper switches that we put in for them.  

What is most valuable?

When you are doing switching for anybody — it could be Motorola or Sprint or a restaurant that is relatively small and has 45 employees — it does not matter. They all have the same PCI (Payment Card Industry) compliance needs. If they are in the medical industry in urgent care — like Duke Medical System or just a freestanding office — they all still have the same HIPAA (Health Insurance Portability and Accountability Act) compliance. When we are configuring switches, we are not only looking at port density in terms of the number of devices that are hooking to it. We are also looking at the VLAN (Virtual Local Area Network) configurations and a number of other things. Whether you are dealing with multilink, VLANs, being able to specifically control certain ports, control certain applications, or whatever, you are using almost every feature to some degree on every switch because the utility is valuable.  

One of the nicest things about Juniper switches is they work well with other vendor products. When you have to go into a situation where other vendor switches are present, you can make it work.  

What needs improvement?

Whether you are a Fortune 500 company or a small operation, you might have the same requirements for security features. There are security features related to Mac addresses that are present and high-end switches that lack some of the same flexibility in the lower-end switches. We may be talking about the difference between an EX2300 and an EX5500 model switch. It is the same manufacturer. It would be nice to have more of that security relevance in every level switch, regardless of the price tag or the model. It is just like the fact that you have the VLAN capability on all of them. I think the security features should generally be more available instead of scaled up and down with the product.  

Going into the future, you will probably see more fully meshed networks that have multiple internet-facing routes. These should go in an SD-WAN on a fiber-based VLAN. You may have coax services like Spectrum or Cox Cable providing internet avenues. Or you may also have a 4G or 5G modem doing the same thing in providing additional connection avenues. In the end, I think that the switching on that type of architecture and the routing needs to get a little more intuitive.  

Obviously, you can take care of the situation with routing tables and other methods. I think we are going to need to start seeing some kind of AI to assist with some of what we really want to accomplish from a policy standpoint to achieve better efficiency.  

For how long have I used the solution?

I have been using Juniper switches for probably a little over 15 years.  

What do I think about the stability of the solution?

I love the stability of Juniper. I look for stability in this type of product. When I have to put my hands on something repeatedly because of problems — endemic or quasi failures, where the OS just kind of locks up and stops performing — I call them insanity failures. I rarely see that in Juniper or WatchGuard or any of those guys. I like that and that is why I lean toward using those products.  

What do I think about the scalability of the solution?

Is there an end to the ability to scale Juniper? If there is, I have never seen it and I would know because I do data center design. Before I did what I am doing now, I was a director of new technology for Sprint PCS. We equipped to handle a lot of routing and I do not know if there is a scalability issue in the end.  

Our clients are a mix of industries that are small, medium, or large businesses. This product can service all of them. The scalability is really very good. 

How are customer service and technical support?

You always end up using technical support here and there for something. I would give them a pretty high rating. Some of that technical support I reached out for has been in design implementation. I think once we did have a DOA (Dead On Arrival) switch. But things like that are rare and Juniper is very responsive. They are always pretty responsive. Overall it is a good company.  

I would give the technical support a nine. I do not know if there is any company that I know of whose technical support would rate as a ten-of-ten. I am saying they are a nine, but there really is nothing lacking compared to the competition.  

How was the initial setup?

The installation of Juniper switches is pretty much straightforward.  

What's my experience with pricing, setup cost, and licensing?

Juniper is less expensive than competing products and as much as 33% less than Cisco.  

What other advice do I have?

Whether you are on the lower end of the business scale with a smaller portfolio, or whether you are a Fortune 500 or 1000 company, you can not go wrong with Juniper's back-end products. It is a cost-effective solution in comparison to the competition. I do not like to have to touch switches or routers or anything of that nature unless I am doing a new configuration or a firmware upgrade. The Juniper product helps me with that by having impeccable reliability.  

Saying that this solution is impeccable could be the entirety of my review.  

I have been a network architect for a long time. At one time in my career, I thought Nortel and Juniper were on par. They were the two best-engineered equipment supplier manufacturers out there from both a cost and performance standpoint. I had never been a big Cisco fan. The number one reason behind that is the per-port cost for Cisco is 30% higher than everybody else. Number two, they have too many proprietary protocols that are not friendly with what other technicians know. That is particularly true on their routers. I found that in practice, we had to reboot the Cisco products in enterprise and Fortune 500 company levels too many times. When you had 400 and 500 sites out there and you had to rebuild the routing tables, you were screwed. We did not ever have that same problem with Nortel or Juniper.  

So I got a bad taste in my mouth from Cisco many years ago. I spend a lot of time in cybersecurity and I find the Cisco IOS is one of the most vulnerable and most often patched by comparison to other high-end vendors, like Juniper. I have very few problems with Juniper products and they are easy to configure. They do a good job and they just continue doing it for a long time.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this product as a ten overall for where they are in technology, their solid engineering, and the product. That includes the software and the hardware.  

Even the lack of a few features is not a point to knock them down to a nine because we are on a road where we are taking a trip. I do not care what the literature says, SD-WAN is still new. We are still pushing the envelope on how we want to use it and how we want to design our systems to work with it. I can not mark Juniper down for being on the cutting edge of innovation.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior network engineer at GoTech
Real User
Has flexible functionalities and good stability
Pros and Cons
  • "It is a scalable solution."
  • "They should integrate VPN functionality with the solution."

What is our primary use case?

We use the solution to access insights for network activities.

What is most valuable?

The solution provides advanced switching features like voice VLAN and QoS. It has flexible functionalities compared to other vendors. Also, it delivers a good performance.

What needs improvement?

They should provide net features similar to Cisco switches. Also, they should integrate VPN functionality with the solution.

For how long have I used the solution?

We have been the solution for more than five years.

What do I think about the stability of the solution?

The solution is relatively stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The solution's technical support team is responsive.

How was the initial setup?

The solution's initial setup is straightforward. The deployment process for a new switch includes connecting and configuring it to the management port and other VLANs. Also, it depends on the specific requirements, including integrating VLAN for users, IPs, servers, authentication, etc. When the configuration is simple, it takes 30 minutes to complete. But when it involves configuring advanced features like QoS switches, it consumes more time. Also, the duration depends on the team of executives as well. If they have prior experience working with Juniper, it takes less time.

What's my experience with pricing, setup cost, and licensing?

We don't need to pay for the solution's features. We pay for its support service.

Which other solutions did I evaluate?

We use Cisco at one of the locations. Juniper is stable comparatively. It has the best hardware built quality.

What other advice do I have?

The solution is easy to use. I recommend it to others and rate it as a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security
MSP
Top 5Leaderboard
Robust, simple initial setup, but support could improve
Pros and Cons
  • "The Juniper EX Series's most valuable feature is its robustness. Additionally, it is easy to use and great GUI."
  • "Juniper EX Series could improve the process and ease of updating the software. It is a difficult process."

What is our primary use case?

Our office utilizes Juniper EX Series as part of its infrastructure to provide LAN access for connecting various devices such as PCs, servers, workstations, access points, printers, access doors, and wireless access points.

What is most valuable?

The Juniper EX Series's most valuable feature is its robustness. Additionally, it is easy to use and great GUI.

What needs improvement?

Juniper EX Series could improve the process and ease of updating the software. It is a difficult process.

For how long have I used the solution?

I have been using Juniper EX Series for approximately five years.

What do I think about the stability of the solution?

The solution is highly robust and stable. It has been in operation for years.

What do I think about the scalability of the solution?

We have approximately 500 users using the solution.

Juniper EX Series is scalable.

How are customer service and support?

I have contacted the support from Juniper EX Series once. The response time took longer than I expected. Their public community support is limited, it is not similar to the community support Cisco has.

I rate the support from the Juniper EX Series a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The Juniper EX Series's initial setup is easy and takes a few hours to complete.

What's my experience with pricing, setup cost, and licensing?

The price of the Juniper EX Series is reasonable. Cisco is a lot more expensive.

What other advice do I have?

If you are not implementing ACI or a similarly complex deployment, it may not be necessary to use this solution for LAN access. Similarly, if you require frequent upgrades, it may be more appropriate to consider alternatives such as Juniper solutions

This is an excellent solution to consider due to its stability, scalability, and user-friendly interfaces, with even more features than a Cisco solution. It is highly reliable and does not require significant troubleshooting efforts.

I rate the Juniper EX Series a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Ethernet Switches
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.