It's very reliable. It works solidly. This is the good thing about it. 

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Event correlation and analysis features were very good. The customization options helped us meet business-specific needs. We had flexibility because we could configure rules. We could create dashboards. We received alerts and notifications.

The tool supported our network operations center’s day-to-day activities very well. The core capabilities were useful to handle the alarms. The product had a vast set of integrations and plug-ins. NetCool had a plug-in for almost every tool in the market. It was just like plug-and-play. We integrated the tools and started getting alarms on our system.

The vendor support was excellent. The tool had many built-in automation capabilities. We could initiate and automate routine tasks. It was a good feature. NetCool’s strength lies in the ability to correlate and analyze events. It helped us identify and prioritize critical issues. We could prioritize issues based on certain criteria using the severity or keywords. It helped us improve our day-to-day operations and activities. The tool has a flood control mechanism that helps us when we face alarm floods.

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The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia. It has a huge database to collect and process about one million alarms a day. A great feature is the filter which can be dedicated for updates regarding alarms in real-time. NetCool also has good menu customization. 

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Tivoli NetCool's most valuable feature is instrumentation.

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The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management. This makes it much easier than having to run multiple different systems.

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The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded.

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The Netcool solution is great.

It's very easy to use.

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Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue.

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The solution has very good integration capabilities.

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The solution is a complete package. It has various useful elements including inventory management and incident management packaged inside it.

Anything is possible with Tivoli. It's quite a robust system.

The solution offers a lot of useful integration capabilities.

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Some of the things that I think are most valuable in this solution are:  

• The scalability in terms of the amount of monitoring it can handle.  
• The breadth in terms of the different applications, devices, protocols, et cetera, that it can monitor.  
• The scale, in terms of the number of monitoring events that it can handle.  
• The flexibility in terms of how you can tailor the solution to the particular requirements of the customer.  

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Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options. Very flexible and scalable. View full review »

NetCool automates methodologies that are of best practice, collection of contexts from data stores and tools that exist which are directed into incident tickets and events, and prioritizes events based on commitment of SLA and the highest cost of downtime. It also drives runbook operations automatically.Critical performance indicators are accessed in real time and corrective actions from incident views and events are launched and displayed.It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation. View full review »