IBM Tivoli NetCool Valuable Features

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank

It's very reliable. It works solidly. This is the good thing about it. 

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PG
Technical Lead at Mycom Osi

Event correlation and analysis features were very good. The customization options helped us meet business-specific needs. We had flexibility because we could configure rules. We could create dashboards. We received alerts and notifications.

The tool supported our network operations center’s day-to-day activities very well. The core capabilities were useful to handle the alarms. The product had a vast set of integrations and plug-ins. NetCool had a plug-in for almost every tool in the market. It was just like plug-and-play. We integrated the tools and started getting alarms on our system.

The vendor support was excellent. The tool had many built-in automation capabilities. We could initiate and automate routine tasks. It was a good feature. NetCool’s strength lies in the ability to correlate and analyze events. It helped us identify and prioritize critical issues. We could prioritize issues based on certain criteria using the severity or keywords. It helped us improve our day-to-day operations and activities. The tool has a flood control mechanism that helps us when we face alarm floods.

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Bassem Samir - PeerSpot reviewer
Senior Transmission NOC Engineer at a comms service provider with 10,001+ employees

The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia. It has a huge database to collect and process about one million alarms a day. A great feature is the filter which can be dedicated for updates regarding alarms in real-time. NetCool also has good menu customization. 

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Buyer's Guide
IBM Tivoli NetCool
March 2024
Learn what your peers think about IBM Tivoli NetCool. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
OmBachu - PeerSpot reviewer
Founding Partner at Guild Systems

Tivoli NetCool's most valuable feature is instrumentation.

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PP
Senior Software Engineer at a financial services firm with 10,001+ employees

Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue.

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WO
Application Security Specialist at a comms service provider with 1,001-5,000 employees

The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management. This makes it much easier than having to run multiple different systems.

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AH
Sales Account Manager at Future Systems | ITSM Solutions

The Netcool solution is great.

It's very easy to use.

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SU
Senior Baseband & RF Engineer at a comms service provider with 201-500 employees

The solution is a complete package. It has various useful elements including inventory management and incident management packaged inside it.

Anything is possible with Tivoli. It's quite a robust system.

The solution offers a lot of useful integration capabilities.

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JT
Director / Consultant at a tech services company with 1-10 employees

Some of the things that I think are most valuable in this solution are:  

  • The scalability in terms of the amount of monitoring it can handle.  
  • The breadth in terms of the different applications, devices, protocols, et cetera, that it can monitor.  
  • The scale, in terms of the number of monitoring events that it can handle.  
  • The flexibility in terms of how you can tailor the solution to the particular requirements of the customer.  
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it_user4866 - PeerSpot reviewer
Works with 51-200 employees
Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options. Very flexible and scalable. View full review »
SC
Chief Executive Officer at a tech services company with 11-50 employees

The solution has very good integration capabilities.

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it_user1068 - PeerSpot reviewer
Tech Support Staff at a tech company with 51-200 employees
NetCool automates methodologies that are of best practice, collection of contexts from data stores and tools that exist which are directed into incident tickets and events, and prioritizes events based on commitment of SLA and the highest cost of downtime. It also drives runbook operations automatically.Critical performance indicators are accessed in real time and corrective actions from incident views and events are launched and displayed.It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation. View full review »
Buyer's Guide
IBM Tivoli NetCool
March 2024
Learn what your peers think about IBM Tivoli NetCool. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.