IBM Resilient Reviews

The solution is easy to use.

The tool needs to improve its documentation on license scripts.

I have been working with the solution for two months.

The solution is stable. I would rate it a nine out of ten.

The tool is scalable. I would rate the product’s scalability a nine out of ten.

The tool’s support takes time to respond.

Positive

The tool’s setup is easy. I would rate the solution’s setup a seven out of ten. The deployment took six months to complete. Our deployment team consisted of three engineers.

I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis.

I would rate the tool a seven out of ten. We have medium-based customers for the solution. You need to take the beginner’s course from IBM and follow the documentation to start using the tool.

The primary use case is automation.

The solution allows for seamless integration with other IBM products, like IBM SIM, which helps manage alerts and incidents more efficiently. This automation has improved response times and streamlined processes.

The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective.

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

I have been using IBM Resilient for the past two years.

They provide limited technical support, which may be based on our license. The response time could improve, and sometimes they defer issues to third parties.

Neutral

This is the first solution of its kind that I have used.

The initial setup took three months.

The implementation involved four plumbing engineers and was completed with the assistance of a consultant or reseller.

I am not the one in charge of pricing, so I am not sure about the costs.

For smaller companies, I do not recommend using IBM Resilient.

I'd rate the solution six out of ten.