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reviewer1037130 - PeerSpot reviewer
Lead Talent Acquisition Specialist at a tech services company with 1,001-5,000 employees
Real User
Simple to deploy, low maintenance, and technical support is always reachable
Pros and Cons
  • "This initial setup is not complex at all. Deploying it was very easy."
  • "The user interface should be enhanced to include more monitoring features and other metrics. The metrics should include not only those from the IBM MQ point of view but also CPU and memory utilization."

What is our primary use case?

Our use cases for IBM MQ involve share markets.

In this organization, we are not using many of the features because we have a very small infrastructure. In my previous organizations, I used many of the components including AMS. However, here, we are just using it as a messaging solution and not any of the other components.

What is most valuable?

The MQ appliance has very good performance.

What needs improvement?

The user interface should be easier to use.

The user interface should be enhanced to include more monitoring features and other metrics. The metrics should include not only those from the IBM MQ point of view but also CPU and memory utilization. These kinds of features would be really helpful when we have a large infrastructure. Right now, this limits us from using the product.

In general, the user interface should be more catchy, to entice users.

IBM should promote the use of the MQ appliance because the speed and performance are superior when compared to traditional ways of using the product.

If IBM were to release as least some limited features for MQ as open-source, then it would be great because people will migrate to this solution instead of choosing open-source products like Apache Kafka or RabbitMQ.

For how long have I used the solution?

I have been working with IBM MQ for almost 13 years across different organizations. I began working with version 5.3 and am currently using version 9.

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What do I think about the stability of the solution?

The stability is absolutely perfect when it is running on AIX. However, I have experienced some issues with certain Linux distributions. With AIX, I have not had any problems with IBM MQ. With other flavors of Linux, there is some instability whereby the MQ configuration parameters are not giving the proper information. From this, I have concluded that the stability of MQ depends on the Linux distribution that it is running on.

What do I think about the scalability of the solution?

The number of users in my current organization is six or seven. This is the number of applications that we have. This is not an extensive use of the product but we do plan to increase usage in the future.

In my previous organization, our use was more extensive. We had between 700 and 710 users.

This product scales and the number of users depends on the industry, as well as the financial strengths that the organization has.

How are customer service and support?

The technical support from IBM is always reachable.

Internally, we provide technical support to our users. This is possible because our team is only six or seven users.

How was the initial setup?

This initial setup is not complex at all. Deploying it was very easy.

What about the implementation team?

Limited staff is required to maintain this solution because of its stability.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are paid quarterly and they are expensive. This is something that I have heard from all of the organizations that I have worked with.

Which other solutions did I evaluate?

I have evaluated Apache Kafka and RabbitMQ because of the open-source features and benefits. The open-source aspect is an advantage. I have found that not many users choose IBM MQ, even though it is stable, because of financial constraints.

If IBM were to release MQ or at least some limited version as open-source, it would become more popular. People would choose it instead of implementing other products, or other streaming solutions. This is what people are trying to do with DevOps.

IBM MQ is much more stable than these other products, although the rest of them work well with cloud providers such as AWS.

What other advice do I have?

Overall, this is a good product. The only thing that I found complex was to build the user interface with the latest versions of IBM MQ. It was a little bit tricky to do.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Works at a tech services company with 11-50 employees
Real User
Stable with good features and a responsive technical support
Pros and Cons
  • "The solution is stable."
  • "IBM MQ is not very user-friendly."

What is our primary use case?

We're a service provider. My company provides services to different clients that include financial institutions in the banking sector.

IBM MQ is used for queue messaging. I have to install and configure, the MQ features of listener channels, remote queues, and some transmit queues. We enable these as per customer requirements.

What is most valuable?

The solution offers very good features, including listener channels, remote queues, and transmit queues.

The solution is stable.

The initial setup isn't overly complex. It's pretty straightforward. 

Technical support is very good.

What needs improvement?

IBM MQ is not very user-friendly. MQ needs to redesign or add some sort of user-friendly interface in order to offer better performance.

This is a very old solution. Nowadays, some other products are designed to be much more user-friendly as compared to IBM MQ. 

The product needs better administration.

For how long have I used the solution?

I've been working with the solution for three years. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

How are customer service and support?

We've found the technical support to be very good. they tend to match the severity level of the situation. We're quite happy with the way they respond.

How was the initial setup?

While the initial setup is not overly difficult, the user interface is not very user-friendly. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak to the pricing of the product. I can't say if it's overly expensive or reasonably priced as I don't deal directly with licensing. 

What other advice do I have?

We are an IBM partner. 

I'd rate the soluton at an eight out of ten. For the most part, I've been pretty happy with its capabilities. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
IBM MQ
October 2025
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Viktor Dolyna - PeerSpot reviewer
DevOps Engineer at Integrity
Real User
Top 5Leaderboard
Easy to use, good performance, and helpful technical support
Pros and Cons
  • "The solution is easy to use and has good performance."

    What is our primary use case?

    IBM MQ can be used as an integrated bus system in an API for message queuing.

    What is most valuable?

    The solution is easy to use and has good performance.

    For how long have I used the solution?

    I have been working with IBM MQ for a few months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The scalability of the solution is good.

    We have approximately 100 users using this solution in my organization.

    How are customer service and technical support?

    The technical support from IBM is very good, they are responsive, and customer friendly.

    How was the initial setup?

    The installation is not difficult for IBM MQ and takes approximately one day.

    What about the implementation team?

    We have approximately seven engineers and administrators that do the implementation and maintance.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could be reduced, and we are on an annual subscription.

    What other advice do I have?

    I would recommend this solution to others.

    I rate IBM MQ a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    reviewer1644639 - PeerSpot reviewer
    Technical Specialist at a maritime company with 10,001+ employees
    Real User
    Offers very good performance as well as scalability and stability
    Pros and Cons
    • "Offers good performance as well as scalability and stability."
    • "Should have more integration in the monitoring tools."

    What is our primary use case?

    I'm a technical specialist and we are customers of IBM. 

    What is most valuable?

    This solution offers good performance as well as scalability and stability. It offers a template that's beneficial for any company.

    What needs improvement?

    I'd very much like to see more integration in the monitoring tools.

    For how long have I used the solution?

    I've been using this solution for nine years. 

    What do I think about the stability of the solution?

    The stability is good. 

    What do I think about the scalability of the solution?

    The solution offers very good scalability. 

    How was the initial setup?

    The initial setup was straightforward. It's all about planning because we have multiple application teams involved. Deployment takes somewhere between half an hour to an hour, but for the coordination to check and perform from the application side, takes almost a full day because we have critical, multiple applications. It needs to be coordinated and we need to be sure they are able to connect perfectly with our environment or with the MQ.

    What's my experience with pricing, setup cost, and licensing?

    We pay an annual license fee. 

    What other advice do I have?

    I recommend this product and rate it a nine out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1626039 - PeerSpot reviewer
    Software Engineering Expert at a tech services company with 10,001+ employees
    Real User
    Integrates well, helpful technical support, but stability needs improvement
    Pros and Cons
    • "Overall the solution operates well and has good integration."
    • "We have had scalability issues with some projects in the past."

    What is our primary use case?

    IBM MQ is one of the biggest message exchanges in our company. We are in the process of migration to a cloud base environment because in some projects we are using RabbitMQ and Amazon SQS. However, IBM MQ is a big part of our technology ecosystem.

    What is most valuable?

    Overall the solution operates well and has good integration.

    For how long have I used the solution?

    I have been using IBM MQ within the past 12 months.

    What do I think about the stability of the solution?

    We have had stability issues using the solution for some of our projects.

    What do I think about the scalability of the solution?

    We have had scalability issues with some projects in the past.

    How are customer service and technical support?

    The technical support has been helpful.

    Which solution did I use previously and why did I switch?

    I have used RabbitMQ and Amazon SQS.

    How was the initial setup?

    The installation can be easy, but it depends on the environment.

    What other advice do I have?

    I recommend others use a more cloud-native approach to messaging.

    I rate IBM MQ a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Database Administration Team Leader at a transportation company with 10,001+ employees
    Real User
    Good usability with very good publish and subscribe features
    Pros and Cons
    • "The usability of the solution is very good."
    • "We need to have a better administration console and better monitoring features. Right now, they are not good and could be a lot better."

    What is most valuable?

    The subscribe and publish features are excellent. We use them a lot.

    The usability of the solution is very good.

    What needs improvement?

    There isn't that much happening with the installation consoles and monitoring consoles. This could be improved.

    We need to have a better administration console and better monitoring features. Right now, they are not good and could be a lot better.

    The pricing could be better.

    For how long have I used the solution?

    I've been using the solution for ten years. It's been a decade so far, therefore, it's been a rather long time overall.

    How are customer service and technical support?

    The technical support has been pretty good. Every time I've used it, they were pretty good and I found them to be knowledgeable and responsive. I'm quite happy with their level of service.

    What's my experience with pricing, setup cost, and licensing?

    The pricing could be lower. It's not the cheapest option out there. However, I don't have comparison prices with other solutions at this time. We're working on comparison pricing currently.

    Which other solutions did I evaluate?

    We are currently evaluating other options. We are starting the comparison now and we are starting on the technical scope, not on the budget. However, we will also consider pricing as we evaluate other potential options for our company.

    What other advice do I have?

    We're just a customer. We don't have any business affiliation with the organization.

    On a scale from one to ten, I'd rate this solution at a nine.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1370595 - PeerSpot reviewer
    IT Development Manager at a financial services firm with 501-1,000 employees
    Real User
    Very stable with good integration capabilities and easy to work with
    Pros and Cons
    • "The solution is very easy to work with."
    • "The solution isn't free. There are other solutions, like RabbitMQ, which are open source and absolutely free to use. It's one reason we are moving away from IBM."

    What is our primary use case?

    IBM WebSphere MQ is deployed on a Windows machine, as well as almost all of our infrastructure. Windows services read and write to the MQ server - this is the way that we interact with it. All the messages that we put on the queue are also stored in an SQL Databases. A Windows service reads that message from the SQL Database storage and puts it on a queue on a certain channel; these Windows services are running indefinitely, on a loop so any message is read instantly. 

    What is most valuable?

    The solution is very easy to work with.

    The solution is very stable, it also offers transaction management and support.

    The solution offers very good integration with other services. It's one of the great advantages of the service.

    What needs improvement?

    We have had it for a long time now - version 7.1, which is not the latest. 

    The admin interface of MQ Explorer that is used to interact with the server seems a little bit dated. It makes it somehow difficult to interact with it. It needs a major update to make it more modern and easy to navigate, maybe a web version.

    The solution isn't free. There are other solutions, like RabbitMQ, which are open source and absolutely free to use. This open source solution we use it for non-critical processes.

    IBM offers a special version that you need to get if you want to transfer files, especially large files. Maybe it should be included in any version.

    For how long have I used the solution?

    We've been using the solution for a very long time. It's been at least a decade - about ten years.

    What do I think about the stability of the solution?

    The stability of the solution is good. We've never run into any issues.

    What do I think about the scalability of the solution?

    IBM MQ offers clustering. We don't have this yet, as it hasn't been implemented, however, I know that you can install it in a cluster of servers. 

    My understanding is RabbitMQ is also easier to scale. I'm unsure as to how well IBM can scale in comparison.

    How are customer service and technical support?

    I've never contacted technical support in the past. I can't speak to their level or service due to the fact that I've never directly dealt with them.

    Which solution did I use previously and why did I switch?

    We're also using RabbitMQ. While IBM is more stable, RabbitMQ is easier to work with. 

    We've been trying to change our architecture, and RabbitMQ is more appropriate for us as it's easier to put together with microservices.

    How was the initial setup?

    While I was part of the process for implementing RabbitMQ, which was very simple and straightforward, in the case of IBM, I didn't install it myself. Unfortunately, I cannot explain how easy or difficult it was as I was not part of the experience. My understanding is it's not too difficult.

    In terms of maintenance, we have two people from the support team handling that aspect. They can restart the server or look into the queues. They aren't working in shifts, however, if there are issues, one of them is normally available to troubleshooting.

    In comparison, for RabbitMQ, we had only one developer that installed it and created the publishers, workers etc. I believe the support will be the same as for IBM. In both cases, there aren't too many people needed for maintenance.

    What other advice do I have?

    I'd recommend the solution. It's a very stable solution and very resilient. 

    If there is not essential data that needs to be transported between services, then I would go for a RabbitMQ, because it's easier in style, and it's free to use. On top of that, you can have it to wrap around everything in a straightforward way.

    That said, I'd rate the solution nine out of ten. We've used it for a number of years and it's always worked very well for us.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1335834 - PeerSpot reviewer
    Product Development Manager at Arab Bank
    Real User
    Has good stability and is expandable
    Pros and Cons
    • "The most valuable feature is the stability. It's perfect in this way."
    • "In the next release, I would like for there to be easier monitoring. The UI should be easier for non-technical users to set up appliances and servers."

    What is our primary use case?

    We are currently working on the use case. I work as an IBM system admin and part of MQ is hosted on the IBM server. We have a lot of other servers and appliances for IBM MQ that costs us a lot of money so we are currently looking for less expensive alternatives. Kafka is one of the choices on the table. We are looking to migrate to services on Google which is why Kafka was proposed for us to implement. 

    We use it to integrate the backend and front end solutions and applications. 

    What is most valuable?

    The most valuable feature is the stability. It's perfect in this way. 

    What needs improvement?

    We are looking for another solution that is less expensive.

    There is room for improvement. The live and portal monitoring needs improvement. 

    For how long have I used the solution?

    I have been using IBM MQ for four years. 

    What do I think about the stability of the solution?

    It's very stable. 

    What do I think about the scalability of the solution?

    It's scalable. 

    How are customer service and technical support?

    I would rate their technical support an eight out of ten.

    How was the initial setup?

    The initial setup was average. Not so complex and not so straightforward. 

    The deployment itself, not including testing, took a couple of hours. 

    What other advice do I have?

    It's expandable but it will add costs that should be taken into consideration. 

    I would rate it an eight out of ten. 

    In the next release, I would like for there to be easier monitoring. The UI should be easier for non-technical users to set up appliances and servers. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2025
    Buyer's Guide
    Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.