We have a diverse distributed environment that includes Z/OS, Microsoft Windows, Solaris, Linux, and zLinux. We use multiple programming languages and different databases.
Makes it easy to solve problems in our diverse environment
Pros and Cons
- "The most valuable features are the point to point messaging and the MQ API."
- "I would like to see faster monitoring tools for this solution."
What is our primary use case?
How has it helped my organization?
IBM MQ was found to be easy to implement and operate. It became the defacto standard, and integration problems moved from an operational issue to application solutions.
What is most valuable?
The most valuable features are the point to point messaging and the MQ API. This solution is simple and very diverse.
What needs improvement?
I would like to see faster monitoring tools for this solution.
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For how long have I used the solution?
Fifteen Years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
MQ Engineer DevOp at ING
It is easy to set up and has good instrumentation
What is our primary use case?
IBM MQ is used heavily in all of the companies I have worked for, mostly in the financial industry. It is easy to set up and has good instrumentation.
How has it helped my organization?
The product was already installed which is not surprising as it was first published around 1993.
What is most valuable?
To be able to programmatically send information stored in 'messages' and send them securely, as well as the ability to check their contents and statistics when things go wrong.
What needs improvement?
- Better testing by the supplier is needed
- Ability to send to a group of queues without the need to use pubsub and without the need to write one's own programmes.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM MQ
October 2025
Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,098 professionals have used our research since 2012.
Principal Solution Specialist at a tech services company with 1,001-5,000 employees
The on-premise installation is very valuable to us.
Pros and Cons
- "I believe there is too much code to be done in order to handle the elements that you develop."
- "I believe the stability of the product has decreased since we began using it initially."
What is our primary use case?
Originally, we were doing this in-house, and it was a huge effort. Now, with IBM MQ, we have increased our performance, and it performs really well. The queuing system, given the size of information, is helpful.
How has it helped my organization?
The on-premise installation is very valuable to us, since we are working with a lot of companies which have a very high degree of compliance.
What is most valuable?
I will say that, okay, we are coming from a long history as an IT company, and we have almost done queuing systems with other solutions. Moving from that implementation to something that is out-of-the-box, and the rave reviews, it was a great asset already. We didn’t have to worry about all the specific configuration, or installation of our own queue, and queuing system, and the brokers, and so on. It was some things a little bit out-of-the-box, that's why we like it.
What needs improvement?
I believe there is too much code to be done in order to handle the elements that you develop. We choose a new feature, we would choose something that is a little more … even more out-of-the-box, and gives me the possibility to configure directly where the messages should go, instead.
Also, the IBM MQ, it doesn’t really have a connector.
What do I think about the stability of the solution?
I believe the stability of the product has decreased since we began using it initially.
What do I think about the scalability of the solution?
We had some load tests, and actually it was quite straightforward to make a scale actually. I believe we are satisfied with it. We are talking about 100,000 users, and it was performing well. So I don't know if it scales well when we talk about millions. But, for our needs, it scales nicely.
How is customer service and technical support?
We do not have a direct contact with them. We have a desk line with them, and we have some sort of agreement. They treat us very well.
How was the initial setup?
I do not get involved with the setup of the solutions. But, my team member was very happy with it, and said it was quite easy to install.
What was our ROI?
We always must consider:
- Reliability is a key requirement
- There should be a roadmap
- Support
- Development
What other advice do I have?
We also considered Apache Kafka as a solution. The main difference is that Kafka is an open-source platform.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
It improves reliability and guarantees that messages are not lost
Pros and Cons
- "It improves reliability and guarantees that messages are not lost."
What is our primary use case?
I have installed a cluster MQ in a bank using HACMP for the failover solution on AIX. I have also configured the product accordingly.
How has it helped my organization?
It improves reliability and guarantees that messages are not lost. This is a prerequisite for the online payment process.
What is most valuable?
Asynchronous messaging processing between the front-end and our legacy system using an enterprise service bus (ESB).
For how long have I used the solution?
More than five years.
What's my experience with pricing, setup cost, and licensing?
To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Leader of the Development Team at IBM/IT-Innovation
Reliable integration between servers is valuable. This solution helps us scale web services and organize parallel execution
Pros and Cons
- "Reliable integration between MQ servers is the most valuable feature."
- "MQ needs instruments for connection with new modern queues like Kafka or RabbitMQ."
What is our primary use case?
We use IBM MQ as a reliable way of integrating different applications. Our transaction service operates using IBM MQ for organizing the asynchronous interaction between different applications and the core banking system. It is easy to organize parallel reading and writing, and you can easily link two IBM MQ servers using the remote queue feature. We also use IBM MQ in web services which are developed using IBM Integration Bus. MQ helps us scale web services and organize parallel execution.
How has it helped my organization?
IBM MQ helps us scale our applications and balance our applications' performance. MQ is quite reliable. In some cases, our application became simpler and more reliable simultaneously.
What is most valuable?
Reliable integration between MQ servers. IT helps us create flexible integration solutions.
What needs improvement?
MQ needs instruments for connection with new modern queues like Kafka or RabbitMQ.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP - Accelya Kale Solutions Ltd at Accelya World SLU
Ensures fast, reliable message transmissions without unplanned failures
Pros and Cons
- "Data integrity, reliability and security are valuable features that IBM MQ possesses."
- "There is no dependency on the end party service's run status."
What is our primary use case?
We use IBM MQ for message transmission between our customers, and their agents or global message service providers, such as SITA or ARINC, for tier one critical applications.
How has it helped my organization?
Applications are time critical, and IBM MQ has played a significant role in ensuring fast, reliable message transmissions. With IBM MQ in place, fear of messages getting lost in the case of an unplanned failure is almost none.
What is most valuable?
- Data integrity, reliability and security are very important to our business.
- No messages are lost, and recovery is good in case of any serious failures.
- No dependency on the end party service's run status.
For how long have I used the solution?
One to three years.
How is customer service and technical support?
No technical issues come to mind.
What's my experience with pricing, setup cost, and licensing?
In terms of cost, IBM MQ is slightly on the higher side.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
We use queue managers/concentrators for message flow going upstream and downstream on applications with enterprise licenses
Pros and Cons
- "We use queue managers/concentrators for message flow going upstream and downstream on applications with enterprise licenses."
- "SonicMQ CAA (continuous availability architecture) functionality on auto failover and data persistence should be made available without a shared drive, as it exists in multi-instance queue managers."
What is our primary use case?
We use queue managers/concentrators for message flow going upstream and downstream on applications with enterprise licenses.
How has it helped my organization?
Adding concentrators was great improvement, but it lacks the SonicMQ CAA (continuous availability architecture).
What is most valuable?
The most valuable features are queue managers and CCDT, which is the common purpose of most client applications.
What needs improvement?
SonicMQ CAA (continuous availability architecture) functionality on auto failover and data persistence should be made available without a shared drive, as it exists in multi-instance queue managers.
For how long have I used the solution?
More than five years.
What's my experience with pricing, setup cost, and licensing?
IBM MQ appliance has pricing options, but they are costly.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Consulting BPM Architect at Ivory Software Corp
The most reliable product that we have ever used which run everywhere in the world
Pros and Cons
- "It runs everywhere, from the mainframe in the US to the PCs in the Gobi desert attached to an analog modem."
- "It could get a face lift with a modern marketing campaign."
What is our primary use case?
Enterprise messaging with international clustering in 120 data centers in 82 countries around the world.
How has it helped my organization?
It is the most reliable product that we have ever used.
What is most valuable?
It runs everywhere, from the mainframe in the US to the PCs in the Gobi desert attached to an analog modem.
What needs improvement?
There is not much room for improvement, except it could get a face lift with a modern marketing campaign.
For how long have I used the solution?
More than five years.
What's my experience with pricing, setup cost, and licensing?
99.999 percent availability for less than a penny per message over the past 25 years. IBM MQ is the cheapest software in the IBM software portfolio, and it is one of the best.
What other advice do I have?
IBM MQ is one of the oldest, most underrated products in history.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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