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Manjunath-V - PeerSpot reviewer
Senior Member Of Technical Staff at Tata Consultancy Services
Real User
Reliable with message transformation and an easy setup
Pros and Cons
  • "The initial setup is easy."
  • "The GUI part could be better."

What is most valuable?

I haven't used 100% of the IBM product. That said, the message transformation is very good. My application may not always be running, yet even if it is off, whenever I stick on my applications, I get all the messages that I'm supposed to get. Also, the sending functionality of the application may not always be on. I can keep sending the message, and they will get my messages when their applications turn on.

The initial setup is easy.

What needs improvement?

The GUI part could be better. The command line part is fine if the person knows the commands. However, we started using it on the GUI. It needs more direction, and it needs to be easier to understand. If the connectivity is not happening between the receiver and sender, it would be ideal to have some kind of a GUI that helps me to find the issue. Right now, whenever the connection is not happening, I use the debug a lot, and I use it to see configurations. I'd rather just have a message in the GUI that can say, for example, "The port is not enabled. The port is wrong." 

I used to get an issue with the connection. Maybe the configurations are perfect. However, the issue is on the other side, where maybe the component is down. I will only come to know that when I ping or ask the other person. Instead of that step, if there was a GUI that would tell me exactly what the issue is would make troubleshooting clear.

In general, they need better visibility and not just the GUI design side. They need something that elaborates to the customer or user where the issue is. 

Technical support needs to be faster and more knowledgeable. 

For how long have I used the solution?

I've been using the solution for more than four years. 

What do I think about the stability of the solution?

Product-wise, there is no problem with the stability.

That said, when there are a lot of messages, I may need to increase the bandwidth or the queue size. If I have to increase the queue size, maybe I can increase it to even a million, however, in the down sessions, when I extract the transaction, it takes a lot of time. When I want to see what information is inside the queue when I extract it, it takes much more time, which could be looked into. It might be a performance issue or something. It might not happen every time. Whenever there is an issue with a large set of transactions, for example, if, in a minute, you get a lot of transactions, we might have an issue. Still, it rarely happens. 

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IBM MQ
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What do I think about the scalability of the solution?

We have had a limited number of users. We haven't tried scaling since we are rather small. There are very limited users. 

How are customer service and support?

I have raised a couple of tickets with IBM support. The one thing I say is, all the support members are not always knowledgeable. I need a very senior person when I need something. Whenever I log a ticket, there will be one person who will not have the information to help, and I need to escalate. Every time I have to push and ask for somebody more senior, only I can get help.

What is expected is, as soon as we give some logs or share some issues, that we get a person to help immediately. However, that's not the case. It takes too long. 

Which solution did I use previously and why did I switch?

I have not worked with other products. 

How was the initial setup?

In terms of the initial setup, we never faced any problems. It's quite easy. Even the cloning and queue managers are really good. 

What's my experience with pricing, setup cost, and licensing?

I'm not involved on the licensing side. 

Which other solutions did I evaluate?

I have only really been into IBM MQ. It's a good product at the moment. I didn't get an opportunity to look into or work with other products.

What other advice do I have?

We're IBM partners. 

So far, I am satisfied. I'd rate the solution eight out of ten. 

I'd recommend the solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Bhushan Patil - PeerSpot reviewer
Director at Absys
Real User
Top 5Leaderboard
A product that offers good scalability to support business growth
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten."
  • "The product does not allow users to access data from API or external networks since it can only be used in a closed network, making it an area where improvements are required."

What needs improvement?

The product does not allow users to access data from API or external networks since it can only be used in a closed network, making it an area where improvements are required.

For how long have I used the solution?

I have been using IBM MQ for fourteen years. My company is a customer of the product. I don't remember the version of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

Around 15 to 20 people in my company use the solution.

The product is used whenever there is a need to use it in the development phase. Once the tool is deployed on a particular site, we don't need to use the product until and unless any issues or errors are reported.

How are customer service and support?

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before IBM MQ, my company used to use normal point-to-point APIs. My company started to use IBM MQ because we wanted to introduce standardization in our processes.

How was the initial setup?

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

I rate the product price a four on a scale of one to ten, where one is low price and ten is high price.

What other advice do I have?

IBM MQ streamlined our company's application-to-application communication since it is a rigid and robust solution that allows you to transfer data from one system to another system using the tool's adapters. In general, the product is very robust.

A scenario where IBM MQ reliability was critical for our company's operations includes an incident involving three to four of our clients who use the product, among which a few are airports situated in regions like Delhi and Bangalore in India. All the big airports use IBM MQ as an integration platform, so it is considered a tier-one application. In the aforementioned areas, there is a need for a tool that offers scalability and robustness.

The feature of IBM MQ, which I found to be most instrumental for our messaging needs, stems from the fact that my company never lost messages when we were using the product. The product has a queue manager, and the message doesn't go anywhere until and unless you read it. The best part of the product is that it ensures that there is no data loss.

IBM MQ's security features have enhanced the data transmission process in our company since it functions in a very secure manner. Nobody can get unauthorized access to the product.

The product offers very good scalability to support business growth.

IBM MQ's integration capabilities with other systems are beneficial since we have developed many interfaces for many airports. Many systems use IBM MQ to send data from one system to another, so it has helped in a great way when it comes to the integration part.

I rate the overall tool an eight to nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM MQ
October 2025
Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
873,085 professionals have used our research since 2012.
reviewer1266369 - PeerSpot reviewer
Senior Developer at a comms service provider with 10,001+ employees
Real User
Top 20
I like MQ's simplicity and solid stability
Pros and Cons
  • "I like the MQ's simplicity and rock-solid stability. I've never experienced a failure in two decades caused by the product itself. It has only failed due to human error."
  • "IBM could revamp the interface. The API is huge, but some developers find it limiting because of the cost. They tend to wrap the API course into the JMS, which means they're missing out on some good features. They should work a little bit on the API exposure."

What is our primary use case?

I work for a company that has an ESB backbone built on the MQ. It's the enterprise bus for the whole company. I was a trainer for IBM products long ago, but I moved to different companies and now I'm a senior developer supporting MQ and IBM. 

What is most valuable?

I like the MQ's simplicity and rock-solid stability. I've never experienced a failure in two decades caused by the product itself. It has only failed due to human error. 

What needs improvement?

I started using MQ on a mainframe, so I understand the thinking behind it. However, there's a lot of legacy stuff lagging behind. I think a start-up company might find the approach to be outdated. 

IBM could revamp the interface. The API is huge, but some developers find it limiting because of the cost. They tend to wrap the API course into the JMS, which means they're missing out on some good features. They should work a little bit on the API exposure.

Support utilities are almost non-existent. MQ is dependent on third-party companies. I write everything I use, like a Linux-based command line interface for all admin stuff. 

For how long have I used the solution?

I started using MQ in 1999, so it has been around 24 years.

What do I think about the scalability of the solution?

I rate IBM MQ 10 out of 10 for stability. I can configure the topology on my laptop and copy identical stuff into a multiple mainframe configuration.

How was the initial setup?

Setting up MQ is straightforward. Generally, installing MQ isn't a big deal. It's a simple product. The magic happens when you go configure the topology and do some performance tuning.

I work for a huge company, so the deployment is done by DevOps. We're on the application side. The installation was dodgy in versions 5 or 6, but now you just drop a container.  We try to automate as much as possible, so we wrote extended Jenkins jobs to flash install all the virtual machinesWe don't deploy MQ on the cloud, but I'm thinking of migrating it to Azure. I see no benefit in a private cloud. 

What's my experience with pricing, setup cost, and licensing?

IBM could lower the price because many companies are abandoning MQ from Mickey Mouse products like RabbitMQ and Kafka. Kafka is horrible but free. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sanjay Sahu - PeerSpot reviewer
Project Manager at Capgemini
Real User
Top 5Leaderboard
Reliable and stable solution that includes support from the IBM technical team
Pros and Cons
  • "IBM MQ is robust compared to other products in the market. It also gives you support from the IBM team."
  • "We would like to see the IBM technical support team extend their hand to providing support for other cloud vendors like Azure, Google Cloud, and AWS"

What is our primary use case?

We are using version 9.2. The solution is deployed on the cloud and Azure is the provider.

There are four people in my company who are working with IBM MQ.

What is most valuable?

IBM MQ is robust compared to other products in the market. It also gives you support from the IBM team. We can connect to the IBM technical team in case of any production fault or errors.

For security, we have IBM MQ instead of any other products.

What needs improvement?

IBM support team is really only concerned with the IBM cloud. They're not supporting any other cloud platforms or suggestions. It would be nice if we could get support for Azure.

MQ supports more than 4MB of data transmitting. That is not supported by ASB. Because of this feature, we are using MQ. Otherwise, clients will be motivated to use Azure Service Bus. IBM MQ should think about how the cost can be minimized and how to provide better service for users. MQ could provide more incentives or services that are better than Service Bus, so that our users will be motivated to use IBM MQ.

For how long have I used the solution?

I have been using this solution for about seven years.

What do I think about the stability of the solution?

It's very reliable and stable. We haven't received any frequent challenges.

We have sufficient memory and storage. From a network point of view, the TCP/IP protocols are challenging.

What do I think about the scalability of the solution?

It's easy to expand and easy to scale.

How are customer service and support?

We would like to see the IBM technical support team extend their hand to providing support for other cloud vendors like Azure, Google Cloud, and AWS.

Which solution did I use previously and why did I switch?

I also have experience with RabbitMQ. IBM MQ has more valuable features and is more reliable in comparison when it comes to servers and applications.

How was the initial setup?

Initial deployment is very simple. You don't need someone who is very technical to configure it, unless you are establishing a new environment or a server, or infrastructure as a service. If you're upgrading things, it's very easy.

We use one support engineer for maintenance. They monitor the server and infrastructure.

What about the implementation team?

Deployment was done in-house. We've had some challenges, but that can be fixed while we are connected with our IBM MQ support team.

The length of deployment depends on if there is a huge queue manager and on the type of integrations that need to be done. If it's a simple integration or there are less than 100 or 200 applications, deployment will take four to five hours.

What's my experience with pricing, setup cost, and licensing?

Small-scale companies may not want to buy IBM MQ because of its high cost. There are freeware in the markets, and many users are motivated to use those.

What other advice do I have?

I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director of Internet Technologies Division at IBA Group
MSP
A stable and scalable solution with a good user interface and easy installation
Pros and Cons
  • "The solution is easy to understand and even medium developers can easily start using it."
  • "More documentation would be good because some features are not deeply implemented."

What is our primary use case?

We mainly use IBM MQ when creating the integration buses for different customers. For example, for creating external API for the internal systems, we use IBM MQ quite extensively.

What is most valuable?

The interface is good, and we work using API functionality in the main part of our projects. The solution is easy to understand and even medium developers can easily start using it.

What needs improvement?

More documentation would be good because some features are not deeply implemented.

For how long have I used the solution?

I have been using the solution for more than ten years. 

What do I think about the stability of the solution?

It is a stable solution. I rate the stability nine out of ten.

What do I think about the scalability of the solution?

The solution is highly scalable. We have a number of projects with more than one hundred thousand users. I rate the scalability ten out of ten.

How was the initial setup?

The initial setup is easy. If the required access and permissions are provided, the deployment takes one day or less. But in most cases, we wait for some permissions or access to systems to finish the deployment on the customer site. One DevOps employee is enough for the deployment.

I rate the initial setup an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing seems good according to the functionality that the solution provides.

What other advice do I have?

It is a very stable and scalable product and is a market leader in its appropriate sector. I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Manoj Satpathy - PeerSpot reviewer
Assistant consultant at vvolve management consultants
Real User
Top 5Leaderboard
Good publish and subscribe features but needs a front-end monitoring tool
Pros and Cons
  • "Technical support is quite helpful."
  • "If they could have some front-end monitoring tool that could be easily available for the team to use, that could be great."

What is our primary use case?

There were some long-running processes where it was timing out. We got the request from this source application, and we put the data into IBM MQ. Then, we read the data from IBM MQ before doing the rest of the processing. Especially for real-time processes, we have just decoupled it into two different ways to ensure there is no time-out.

What is most valuable?

The publish and subscribe features are the most useful aspects of the solution.

It's not too difficult to set up the solution. 

It's stable.

Technical support is quite helpful. 

The moment you send the data, there is no latency there.

We haven't experienced any data loss. 

What needs improvement?

If they could have some front-end monitoring tool that could be easily available for the team to use, that could be great. While you may not be able to edit your messages, at least if you could look at them, see the queue, and what's inside, et cetera, that would be helpful. We'd like visibility on the health of the environment. 

For how long have I used the solution?

I've used the solution for two years. 

What do I think about the stability of the solution?

The stability is good. In fact, we have not seen any issues. Only recently have we observed an issue. There was a limit on the number of messages it could contain. We are having an issue now, however, we have not usually seen any issues related to IBM MQ. Therefore, in general, the solution is stable. I'd rate its reliability eight out of ten. 

What do I think about the scalability of the solution?

I haven't seriously explored the scalability of the product and therefore don't know the full scope of scalability.

We handle about 300 to 400 transactions per day. 

How are customer service and support?

Technical support is very helpful and responsive. We are satisfied with the level of support we get. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used TIBCO EMS as well. 

How was the initial setup?

The initial setup is pretty easy. It's not that complex. I'd rate the ease of implementation at a seven or eight out of ten.

The deployment time is pretty short. It's not a long process. 

In an integration scenario, like payment processing, where the payment has to go to the backend system, SAP, or talk to multiple applications, due to the fact that it's a lengthy, complex business process, we just decouple it. Some of the information we get immediately after receiving the request, and we pass on the information to the customer. Then, we put the payload into the IBM MQ, and then we started processing from IBM MQ. So there are integrations that sometimes need to be done or worked with. 

What about the implementation team?

We have an admin team that does the configuration and setup of the solution. They can do it in one or two business days. 

What was our ROI?

We have witnessed an ROI while using this product. For example, we've had no data loss since using the solution

What's my experience with pricing, setup cost, and licensing?

A different team handles the setup, and likely they also handle the licensing. I don't have any visibility on the cost of the product. 

What other advice do I have?

I'm a user and customer. I'm not a core developer of IBM MQ. However, I'm a user of IBM MQ.

I'd recommend the solution to others. I'd rate it seven out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1335834 - PeerSpot reviewer
Product Development Manager at Arab Bank
Real User
It's easy to set up and scale, but the monitoring and performance could be better
Pros and Cons
  • "Setting up MQ is easy. We had a "grow as you go" implementation strategy. We started with a single channel and progressed to multiple queues and channels depending on the systems and integrations with other systems. It was a gradual deployment and expansion as we grew the services interacting with the core system using MQ."
  • "The monitoring could be improved. It's a pain to monitor the throughput through the MQ. The maximum throughput for a queue or single channel isn't clear. We could also use some professional services by IBM to assess and tune the performance."

What is our primary use case?

We use to connect the core banking system to several other systems in our environment. We are working on an IBM server with multiple clients sending XML messages through the IBM environment using MQ. 

The end users are working on front-end services that are communicating with the servers. We are installing MQ on the backend system to act as middleware. Mainly the users are coming from somewhere else.

What needs improvement?

The monitoring could be improved. It's a pain to monitor the throughput through the MQ. The maximum throughput for a queue or single channel isn't clear. We could also use some professional services by IBM to assess and tune the performance.

For how long have I used the solution?

I started using MQ around eight to 10 years ago.

What do I think about the stability of the solution?

MQ is stable, but we face some limitations with redundancy.

What do I think about the scalability of the solution?

MQ is scalable. 

How are customer service and support?

I rate IBM support eight out of 10. We've never had problems with support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used different protocols like TCP socket connections. Now, most of the services use MQ. 

How was the initial setup?

Setting up MQ is easy. We had a "grow as you go" implementation strategy. We started with a single channel and progressed to multiple queues and channels depending on the systems and integrations with other systems. It was a gradual deployment and expansion as we grew the services interacting with the core system using MQ. Maintenance requires two or three admins. 

What's my experience with pricing, setup cost, and licensing?

The MQ license is a bit high.  I rate IBM MQ six out of 10 for affordability. 

Which other solutions did I evaluate?

We are exploring other solutions, including the Kafka platform. There are other services that can do the same thing but maybe offer some additional features, especially on the monitoring side. It may be faster as well.

We are using Confluent Kafka for some other services, and it's a good event-streaming platform. It does almost the same thing as message queuing, but we it has some other features and can do some things better than MQ.

What other advice do I have?

I rate IBM MQ seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Software Development Manager at Reliance Jio
Real User
A fast and very stable solution for message routing
Pros and Cons
  • "The solution is fast with end data compared to other messaging tools."
  • "The solution should offer a freeware version, free vouchers, or certifications for learning purposes and building knowledge base."

What is our primary use case?

We use the solution when connecting with the external system to process messages in a queue-based flow. When the solution receives a message, the flow is triggered to cycle through routing, mapping, and logic to create a pipe delimited, XML, or other formats that send to the end system. 

We created the queue-based flow to receive messages and connect them to end systems using a pop-up concept to classify messages by subscription topics. 

What is most valuable?

The solution is fast with end data compared to other messaging tools. 

With integration tools, the node is connected with the queue manager so there is some dependency. In the solution's latest version, the dependency was removed which allows us to create servers without any interdependencies.

What needs improvement?

The solution should offer a freeware version, free vouchers, or certifications for learning purposes and building a knowledge base. When creating an account to download software, you must provide user details like credit card information. If you exceed the allotted hours or days while trying to learn the solution, your credit card is charged for additional time which is what happened to one of my colleagues. 

Learning the solution is not as simple as MuleSoft or APG. Some developers left the market because they didn't know how to learn the solution. Other products provide free vouchers or certifications or learn programs but IBM currently doesn't do that. 

For how long have I used the solution?

I have been using the solution for ten years. 

What do I think about the stability of the solution?

The solution is an older product and very stable. Our product teams never have issues with it.

What do I think about the scalability of the solution?

We have experienced some issues with scalability because there is a known lag when scaling.

How are customer service and support?

Technical support is rated a ten out of ten because we receive support very quickly but rarely need it. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy with no huge steps. 

There really isn't any deployment. Creating queues does not take much time and we use them with channels and subscription topics to push and pull messages

What about the implementation team?

The implementation was completed in-house with integration developers doing the important work. 

What other advice do I have?

If you want to route messages through a queue-based app, definitely take a look at this solution and research the cost. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.