Architect at T-Systems International GmbH
Real User
Top 20
Scalable, reliable, and good support
Pros and Cons
  • "The scalability of IBM MQ is good."
  • "IBM MQ could improve capacity, monitoring, and automatization."

What needs improvement?

IBM MQ could improve capacity, monitoring, and automatization.

For how long have I used the solution?

I have been using IBM MQ for approximately 22 years.

What do I think about the stability of the solution?

IBM MQ is a stable solution, it is used mainframe computers and it is secure.

What do I think about the scalability of the solution?

The scalability of IBM MQ is good.

We have approximately 100 people using this solution in my company.

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How are customer service and support?

The support from IBM MQ is good.

How was the initial setup?

IBM MQ has a complex setup. The time it takes for deployment take approximately two to three months.

What's my experience with pricing, setup cost, and licensing?

We have a special contract with IBM MQ that give us a certain price.

What other advice do I have?

I am satisfied with the solution overall.

We have five to six people for the maintenance of this solution.

I rate IBM MQ an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Guirino Ciliberti - PeerSpot reviewer
Data Governance & Lineage Product Manager at Primeur
Real User
Top 5
Robust, reliable, and responsive
Pros and Cons
  • "IBM HQ's stability is great - we send six million messages a day, and we're very satisfied with HQ's ability to handle that volume."
  • "IBM HQ's scalability isn't the best."

What is our primary use case?

I use IBM HQ to communicate with subsystems within our plants e.g. the supply chain.

For how long have I used the solution?

I've been using IBM HQ for eight years.

What do I think about the stability of the solution?

IBM HQ's stability is great - we send six million messages a day, and we're very satisfied with HQ's ability to handle that volume.

What do I think about the scalability of the solution?

IBM HQ's scalability isn't the best.

How are customer service and support?

IBM's technical support is great.

How was the initial setup?

The initial setup was straightforward and took around half an hour.

What about the implementation team?

We used an in-house team and a system integrator.

What other advice do I have?

I would absolutely recommend IBM HQ to others as a very robust, reliable, responsive product. I would give IBM HQ a rating of nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IBM MQ
March 2024
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Service Delivery Consultant at a computer software company with 10,001+ employees
Real User
Secure, no data loss, and it is easy to set up
Pros and Cons
  • "This product has good security."
  • "The licensing fees should be more cost-effective so that we can better pitch the product to our clients. With the pricing as it is, they tend to move away from IBM products."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

The primary use case for IBM MQ is handling the transportation of messages between applications.

This is being used in a mainframe environment.

How has it helped my organization?

Our clients complain about the price of this solution but otherwise, they have not had any problems with it. They are very happy with the quality of the product.

What is most valuable?

This product has good security.

There is no data loss while transporting messages.

What needs improvement?

The licensing fees should be more cost-effective so that we can better pitch the product to our clients. With the pricing as it is, they tend to move away from IBM products. They look for other solutions, such as open-source products.

For how long have I used the solution?

I have been working with IBM MQ for fifteen years.

What do I think about the stability of the solution?

This product is used on a daily basis and it is quite stable. In terms of reliability, I would rate it a five out of five.

What do I think about the scalability of the solution?

I have not found any issues related to scalability.

We have multiple clients that use IBM MQ.

How are customer service and support?

We handle the support that initially comes in from our clients. If we have any problem, then we take it to IBM using a PMR (Problem Management Report). When there is an issue then we feel that we can go to them.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to IBM MQ.

How was the initial setup?

IBM MQ is not at all difficult to set up.

There is no deployment, per se. A broker will handle the deployment.

What about the implementation team?

We handle the implementation and maintenance in-house. The number of people required for maintenance depends on the team. Our team members support multiple accounts.

What's my experience with pricing, setup cost, and licensing?

The problem with this product is that it's a little bit expensive. This is one of the main challenges that we face with our clients. The charges are high and there should be a less costly solution available. This is especially true when you consider it in comparison to open-source tools that are available.

What other advice do I have?

Overall, I am very happy with this product and my only complaint is that the price is high. I definitely recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Software Engineering Expert at a tech services company with 10,001+ employees
Real User
Integrates well, helpful technical support, but stability needs improvement
Pros and Cons
  • "Overall the solution operates well and has good integration."
  • "We have had scalability issues with some projects in the past."

What is our primary use case?

IBM MQ is one of the biggest message exchanges in our company. We are in the process of migration to a cloud base environment because in some projects we are using RabbitMQ and Amazon SQS. However, IBM MQ is a big part of our technology ecosystem.

What is most valuable?

Overall the solution operates well and has good integration.

For how long have I used the solution?

I have been using IBM MQ within the past 12 months.

What do I think about the stability of the solution?

We have had stability issues using the solution for some of our projects.

What do I think about the scalability of the solution?

We have had scalability issues with some projects in the past.

How are customer service and technical support?

The technical support has been helpful.

Which solution did I use previously and why did I switch?

I have used RabbitMQ and Amazon SQS.

How was the initial setup?

The installation can be easy, but it depends on the environment.

What other advice do I have?

I recommend others use a more cloud-native approach to messaging.

I rate IBM MQ a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sergey Sidorov - PeerSpot reviewer
Chief of Integration Department at a financial services firm with 5,001-10,000 employees
Real User
Enables us to integrate core applications and external solutions from our partners
Pros and Cons
  • "The most valuable feature is the interaction within the system."
  • "Scaling is difficult with IBM MQ."

What is our primary use case?

We use it for all our integration cases, including the integration of core applications within our company and external solutions from our partners.

We use IBM MQ and IBM Integration Bus, App Connect.

What is most valuable?

The most valuable feature is the interaction within the system.

For how long have I used the solution?

I have been dealing with IBM MQ for five years.

What do I think about the stability of the solution?

The solution is very stable. There are some bugs, but they are very small.

What do I think about the scalability of the solution?

Scaling is difficult with IBM MQ.

How are customer service and technical support?

The support from IBM Russia is good.

How was the initial setup?

The initial setup is 50/50, between straightforward and complex. The difficult part is because for the integration of other systems with IBM MQ, they need to use software from the IBM client. But the installation itself is not difficult.

What about the implementation team?

We had assistance from an integrator.

What's my experience with pricing, setup cost, and licensing?

It would be a 10 out of 10 if it wasn't so expensive.

What other advice do I have?

I would recommend the solution, but it is very costly.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Manager at MetLife
Real User
The performance and reliability are some of its valuable features, but I want to ensure event-driven mechanisms are included in the next release
Pros and Cons
  • "Combined with IBM MQ, this product is our primary data store."
  • "I'm not sure that current version has event-driven mechanism requests that people go for. I would like the latest version to come with both type of event mechanisms: an email server and a POP server. If that is not there, then that would be a great addition."

How has it helped my organization?

We work with an organization who has only one product and that works with IBM MQ. Combined with IBM MQ, this product is our primary data store.

What is most valuable?

There are many things that I like about IBM MQ, such as, its performance and reliability. 

What needs improvement?

I'm not sure that current version has event-driven mechanism requests that people go for. I would like the latest version to come with both type of event-driven mechanisms: an email server and a POP server. If that is not there, then that would be a great addition.

For how long have I used the solution?

I have been with a company for the last three years who has been using IBM. I was with another organization before that who used it for four or five years.

What do I think about the stability of the solution?

For the last three years, I haven't faced any stability issues. I would rate the stability as a nine (out of 10).

How are customer service and technical support?

Support is managed by the vendor management team. This is being taken care by some of the managers.

What's my experience with pricing, setup cost, and licensing?

I was not involved in the pricing structure.

Which other solutions did I evaluate?

There are quite a lot of competitors of IBM MQ who have high capabilities.

What other advice do I have?

I would rate the product as a seven (out of 10).

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MQ Engineer DevOp at ING
Real User
It is easy to set up and has good instrumentation

What is our primary use case?

IBM MQ is used heavily in all of the companies I have worked for, mostly in the financial industry. It is easy to set up and has good instrumentation.

How has it helped my organization?

The product was already installed which is not surprising as it was first published around 1993.

What is most valuable?

To be able to programmatically send information stored in 'messages' and send them securely, as well as the ability to check their contents and statistics when things go wrong.

What needs improvement?

  • Better testing by the supplier is needed
  • Ability to send to a group of queues without the need to use pubsub and without the need to write one's own programmes.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user523170 - PeerSpot reviewer
Security And Audit Analyst at a financial services firm with 1,001-5,000 employees
Real User
It allows us to set up the security to determine what it gets to do on the mainframe and what it does not get to do.

What is most valuable?

For me, the most important features are its interfaces with RACF and how we can set up the security to allow and disallow who can get to it, who can use it; and then what MQ gets to do on the mainframe and what it does not get to do, basically.

How has it helped my organization?

Our organization uses it a lot to interface applications that are outside the mainframe with applications on the mainframe, or to CICS, items like that.

It helps meet that threshold between what do the application people want to do – because they want to do everything now on GUIs and outside applications – and be able to have the security of the data living on the mainframe and how they get to it. It's the go-between between those two worlds.

There are probably dozens of ways we are using MQ to better connect across cloud, mobile, and devices, but it's mostly the fact that they are setting up stuff and then they use the MQ as the go-between between the distributed world and the mainframe. That's mostly what it's being used for.

What needs improvement?

Sometimes the applications people don't really understand MQ. For example, we had somebody set up a call through MQ and they ended up making dozens and dozens of calls when they only really only needed to do one. They don't understand how MQ really works, and how it pulls the data and then distributes it back to them, etc.

I think the application people understand that MQ can do it, but they don't really understand the mechanics behind it. They need to be better educated; how to use MQ, get the data that they need, and not cause conflicts.

At the level of the application development people, there needs to be more communication, more information that they have so they understand, because, in essence, what you're using MQ to do is to go to the mainframe and get things. They're so used to their Windows environment, and they don't really understand how MQ grabs that data, and what the mechanics are behind the scenes. And I think that the applications people need to better understand it. Or else something put into MQ so that it is more obvious to them. They don't know what to ask for. They just know, "We're going to go against this data" and they don't know the difference between the different types of security they can set up. The different access and the different classes. We use different classes in RACF; they have no clue what a class is.

There either needs to be better education on there, and or some tools built into MQ that helps them know what to ask for.

What do I think about the stability of the solution?

I have a very high impression of the stability of MQ; we haven't had any problems with it. MQ has been very stable. I think we've had it go down once since I've been here, but it was due to something somebody screwed up somewhere else, not MQ's fault.

What do I think about the scalability of the solution?

So far, we haven't had any scalability problems either, but we're only about a year and a half into this.

How are customer service and technical support?

I have not had to use technical support. I've had to use IBM technical support because of some issues, but I never had to talk to the MQ people. We have an MQ rep on site and he handles that stuff.

Which solution did I use previously and why did I switch?

I was involved in the decision process of how we were going to use RACF, and what they were going to set up to do their calls, but they decided they were going to use MQ. I was actually called in as a RACF specialist to help get that interface going.

What other advice do I have?

Before you implement it into RACF, really investigate the classes and how you're going to set those up, and make sure it's clear with the application development folks. Especially if you're trying to test QA and production separately, it's really important how those classes are set up, and how you set up the instructions for those guys.

The most important criteria for me when selecting a vendor to work with are stability, technical support, obviously the more customers they have in a similar type of field; that's probably what's most important to us, generally.

So far, we've had good luck with it. It seems to be working and it seems to be very stable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.