Its ability to transfer large volumes of data reliably.
Sr. System Architect at a tech services company with 1,001-5,000 employees
IBM Websphere MQ is a great messaging product
What is most valuable?
How has it helped my organization?
I have seen in many organizations it has helped in designing great architectural solutions by helping transfer messages between different systems.
For how long have I used the solution?
5 Years
What was my experience with deployment of the solution?
No
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IBM MQ
October 2025
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What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
How are customer service and support?
Customer Service:
Did not use.
Technical Support:Did not use.
Which solution did I use previously and why did I switch?
N/A
How was the initial setup?
N/A
What about the implementation team?
Through Vendor Team. Excellent.
What was our ROI?
Very good.
What's my experience with pricing, setup cost, and licensing?
N/A
Which other solutions did I evaluate?
N/A
What other advice do I have?
It is an excellent solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Department Manager at a tech vendor with 501-1,000 employees
Guaranteed message delivery and robust security enhance enterprise message handling
Pros and Cons
- "The most valuable features of IBM MQ are its guarantee of delivery, ability to handle high volume while maintaining high availability, and robust security measures such as SSL, TLS, and RBAC."
- "There are no improvements needed at this time."
What is our primary use case?
I usually recommend IBM MQ for financial, government, and large enterprise companies. It is beneficial for handling high volumes of messages.
How has it helped my organization?
Using IBM MQ ensures the guaranteed delivery of messages, which is significant for my clients. It is also known for its security.
What is most valuable?
The most valuable features of IBM MQ are its guarantee of delivery, ability to handle high volume while maintaining high availability, and robust security measures such as SSL, TLS, and RBAC.
What needs improvement?
There are no improvements needed at this time.
For how long have I used the solution?
I have been familiar with IBM MQ for roughly 20 years. It's been essential for many sectors during this time.
What do I think about the stability of the solution?
I rate the stability of IBM MQ as ten out of ten.
What do I think about the scalability of the solution?
I give the scalability of IBM MQ a rating of eight out of ten.
How are customer service and support?
The technical support from IBM is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before IBM MQ, I was not using similar products. For comparison, I have used Kafka.
How was the initial setup?
The initial setup is generally straightforward.
What about the implementation team?
Part of our work is to assist customers during the installation and configuration of IBM MQ.
What's my experience with pricing, setup cost, and licensing?
For an enterprise solution, the pricing of IBM MQ is very reasonable.
Which other solutions did I evaluate?
I have also used Kafka before.
What other advice do I have?
IBM MQ has been in the market for over 20 years; it is an essential solution for most banking, financial, and government sectors.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
IBM MQ
October 2025
Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,098 professionals have used our research since 2012.
Enterprise Architect at Enterprise architecture Tool
Scalable and has a reconciliation mechanism but lacks extensive documentation
Pros and Cons
- "It is quite stable."
- "I couldn't find a lot of information on the system API side."
What is our primary use case?
I worked as an employee for a bank where we recommended IBM MQ, and we used it.
It's for real-time messaging, an exchange between applications.
On the IBM side, we use Message Queue, all the Message Queue products from IBM. For six years, we used it for a bank, an international bank, and we integrated all the applications synchronously using Message Queue.
What is most valuable?
IBM MQ is highly scalable and has a reconciliation mechanism. These are the two main reasons we use IBM MQ.
What needs improvement?
IBM MQ should have more extensive documentation because I couldn't find a lot of information on the system API side to help us monitor the message queuing.
I would like to see more documentation.
For how long have I used the solution?
I have been using it for six years. We used it for a bank, an international bank, and we integrated all the applications synchronously using Message Queue.
What do I think about the stability of the solution?
It has been a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The customer service and support have always been great.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I know there are competitors like RabbitMQ and Dell Boomi. I believe RabbitMQ is built on open source and they have a licensed version as well. I don't know much about RabbitMQ or Dell Boomi at this point.
IBM MQ is highly stable and quite customizable to integrate with our systems.
How was the initial setup?
We definitely installed using a service provider, and it's not that complex. It's easy. It took three to six months to start implementing the first use case.
Around six to ten people were involved in the deployment. It is easy to maintain and stable.
What was our ROI?
The ROI is good, but we only used it for a few use cases like banking customers. It's quite stable, so we got the value out of the installation.
What's my experience with pricing, setup cost, and licensing?
I would rate it an eight out of ten. It's expensive, not cheap.
What other advice do I have?
I would like to rate it as a seven out of ten. It is quite stable, but it needs to have more documentation, and that is why I rate it as a seven out of ten.
At this moment, we don't see a use case for implementing AI, but it is definitely in our roadmap. We will definitely try to find a use case to implement any new features that get announced.
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Helps us with enterprise messaging between applications and has valuable MQ messaging topologies
Pros and Cons
- "We have found the MQ messaging topologies valuable."
- "The issue is that they're using a very old clustering model."
What is our primary use case?
Our primary use case for IBM MQ is as an enterprise messaging between applications. So when applications need to transmit data from one to another, they use a messaging broker, the IBM MQ, RabbitMQ and ActiveMQ.
What is most valuable?
We have found the MQ messaging topologies valuable mainly the published, subscribe and direct messaging. A feature that no other market could offer at the time was data-addressed encryption.
What needs improvement?
The clustering model can be improved to allow consumers to consume from all brokers simultaneously. Currently, the issue is that they're using a very old clustering model where several of the individual brokers in the same cluster still behave as individuals rather than behaving like a cluster. They call it a cluster, but it's just a group of brokers not working as a cluster. It doesn't properly share the resources between all of the member clusters. Compared to other solutions like Apache Kafka, or RabbitMQ, this is a huge drawback.
For how long have I used the solution?
We have been using the solution for approximately nine years, deploying it on public, private cloud and on-premises.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is not easily scalable.
How are customer service and support?
Technical support is tough to connect with because the training and documentation from IBM are awful and the technical support from IBM is also poor. So it's easier to solve your issue using Google rather than calling support at IBM.
How was the initial setup?
The initial setup was a bit complex. The installation itself can take anywhere from half an hour to four hours, and the configuration could also take a couple of hours, depending on the complexity of the design.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the solution an eight out of ten. The solution is good, but the clustering model can be improved. My advice to others considering the solution is to check other products on the market and ensure their product of choice complies with everything they need. They should go for IBM MQ but ensure they carefully read the terms and conditions and view the price beforehand. Alternatively, if they want to go with a more lightweight solution that is just as reliable, they should review RabbitMQ.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Middleware/Data Specialist at a financial services firm with 1,001-5,000 employees
Assists greatly with our applications and has great message processing
Pros and Cons
- "Assists with our apps and has great message processing."
- "Customer support response times could be improved."
What is our primary use case?
Our use case for MQ is for unlimited processing. I'm a solutions architect.
What is most valuable?
This is a good and stable product, It assists with our applications and has great message processing with zero loss of messages.
What needs improvement?
Customer support response times could be improved.
For how long have I used the solution?
I've been using this solution for seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Customer service is good although they ask for a lot of information that is time-consuming and slows down the process. I'd like to see some improvements in that area.
How was the initial setup?
The initial setup is very easy. Deployment took a few hours and required a three-person team to implement.
What other advice do I have?
I recommend this solution and rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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