IBM MQ Reviews

We use to connect the core banking system to several other systems in our environment. We are working on an IBM server with multiple clients sending XML messages through the IBM environment using MQ. 

The end users are working on front-end services that are communicating with the servers. We are installing MQ on the backend system to act as middleware. Mainly the users are coming from somewhere else.

The monitoring could be improved. It's a pain to monitor the throughput through the MQ. The maximum throughput for a queue or single channel isn't clear. We could also use some professional services by IBM to assess and tune the performance.

I started using MQ around eight to 10 years ago.

MQ is stable, but we face some limitations with redundancy.

MQ is scalable. 

I rate IBM support eight out of 10. We've never had problems with support. 

We previously used different protocols like TCP socket connections. Now, most of the services use MQ. 

Setting up MQ is easy. We had a "grow as you go" implementation strategy. We started with a single channel and progressed to multiple queues and channels depending on the systems and integrations with other systems. It was a gradual deployment and expansion as we grew the services interacting with the core system using MQ. Maintenance requires two or three admins. 

The MQ license is a bit high.  I rate IBM MQ six out of 10 for affordability. 

We are exploring other solutions, including the Kafka platform. There are other services that can do the same thing but maybe offer some additional features, especially on the monitoring side. It may be faster as well.

We are using Confluent Kafka for some other services, and it's a good event-streaming platform. It does almost the same thing as message queuing, but we it has some other features and can do some things better than MQ.

I rate IBM MQ seven out of 10.

I think the whole product is useful. Their database and all is very good, and the product is fine. The fact that it ensures message delivery is probably the most important thing. I also like that you're able to trace and track everything. If it doesn't arrive at the destination, it will go back to the queue, and no message will be lost.

They probably need to virtualize the MQ flow and allow us to design the MQ flow using the UI. It would also help to migrate to the cloud easily and implement AWS Lambda functions with minimum coding. If you have to code, then just with NodeJS or Java. 

Many things should be done out of the box, like MQPUT directly to databases or MQGET to link to the main database. MQ should be able to connect to any language and just do it whether you're using mobile apps or web apps. It should be possible. 

The other probably more key thing is that to get IBM on-premise is hard because there are no freely available videos and courses. Technical support in Australia could be better.

I used to be an MQ specialist 20 years ago, and now I'm a solutions architect and consultant who sometimes recommends this solution to clients.

I think IBM technical support isn't too bad. IBM support can be a bit slow. Someone should be able to check on the problem straight away. 

I know that IBM in the States is very good. You can get good IBM staff and engineers and architects 24/7 or from 09:00 to 05:00. They have highly skilled and highly experienced staff there. Here in Australia, it feels like it's run by an account manager and run by salespeople. It should be run by architects and engineers and not by the account managers and sales teams.

I think IBM needs to look at its pricing. The prices of IBM products should be simple. The old way of pricing should now be moving on to the cloud to be pay as you go, a plan-based kind of pricing.

To become competitive, they actually need to move to AWS and Azure. If they really want to be highly available, they can have a highly available location, and charge another price.

On a scale from one to ten, I would give IBM MQ an eight.

IBM MQ is the standard for financial industry messaging. As far as I know, it is the best in class.

The most valuable feature of IBM MQ is it has all the features necessary for contemporary messaging, not only for the financial industry but for any application.

IBM MQ has developed into some newer solutions. It has a message broker, it is now on the cloud, it has containerization, that has high availability features

IBM MQ may not be as convenient for Java programmers as Active MQ, for example, because Java programmers prefer Java, even though it is slower.

IBM MQ could improve by adding more protocols or APIs for a standard application, such as MuleSoft.

I have been using IBM MQ for approximately 15 years.

IBM MQ is stable, performs well, and is highly reliable. They guarantee message delivery.

The scalability of IBM MQ is good. There are cluster, container, and broker features available. It scales well horizontally and vertically.

Most of our company is using IBM MQ in my company.

The support from IBM MQ is good. They have always helped with my problems, but sometimes it can take them a while for a resolution. Sometimes you might find a bug in a one-year span of using the solution, but they will provide a fix within a matter of weeks.

Positive

The initial setup of IBM MQ can be straightforward if you have the documentation, it is step-by-step and straightforward.

IBM MQ is an expensive solution compared to other solutions. However, if you pay less you will not receive the same experience or features.

It may not have all the APIs, features, or protocols that the newest systems have, but in performance and reliability, it is the best.

The amount of people needed to maintain the solution depends on the company and how they want to maintain it. When I was working for a bank I supported 300 MQ managers with approximately 150 systems running. However, for the basic use of the solution, you do not need many people. If you add more features, such as broker and clustering you will need more people for maintenance.

My advice to others is this solution is the best there is. For maintenance, you will probably need fewer people to maintain it than other solutions because of its reliability. The features are probably the most extensive in its class.

I rate IBM MQ a ten out of ten.

There were some long-running processes where it was timing out. We got the request from this source application, and we put the data into IBM MQ. Then, we read the data from IBM MQ before doing the rest of the processing. Especially for real-time processes, we have just decoupled it into two different ways to ensure there is no time-out.

The publish and subscribe features are the most useful aspects of the solution.

It's not too difficult to set up the solution. 

It's stable.

Technical support is quite helpful. 

The moment you send the data, there is no latency there.

We haven't experienced any data loss. 

If they could have some front-end monitoring tool that could be easily available for the team to use, that could be great. While you may not be able to edit your messages, at least if you could look at them, see the queue, and what's inside, et cetera, that would be helpful. We'd like visibility on the health of the environment. 

I've used the solution for two years. 

The stability is good. In fact, we have not seen any issues. Only recently have we observed an issue. There was a limit on the number of messages it could contain. We are having an issue now, however, we have not usually seen any issues related to IBM MQ. Therefore, in general, the solution is stable. I'd rate its reliability eight out of ten. 

I haven't seriously explored the scalability of the product and therefore don't know the full scope of scalability.

We handle about 300 to 400 transactions per day. 

Technical support is very helpful and responsive. We are satisfied with the level of support we get. 

Positive

I have previously used TIBCO EMS as well. 

The initial setup is pretty easy. It's not that complex. I'd rate the ease of implementation at a seven or eight out of ten.

The deployment time is pretty short. It's not a long process. 

In an integration scenario, like payment processing, where the payment has to go to the backend system, SAP, or talk to multiple applications, due to the fact that it's a lengthy, complex business process, we just decouple it. Some of the information we get immediately after receiving the request, and we pass on the information to the customer. Then, we put the payload into the IBM MQ, and then we started processing from IBM MQ. So there are integrations that sometimes need to be done or worked with. 

We have an admin team that does the configuration and setup of the solution. They can do it in one or two business days. 

We have witnessed an ROI while using this product. For example, we've had no data loss since using the solution

A different team handles the setup, and likely they also handle the licensing. I don't have any visibility on the cost of the product. 

I'm a user and customer. I'm not a core developer of IBM MQ. However, I'm a user of IBM MQ.

I'd recommend the solution to others. I'd rate it seven out of ten overall. 

IBM MQ could improve capacity, monitoring, and automatization.

I have been using IBM MQ for approximately 22 years.

IBM MQ is a stable solution, it is used mainframe computers and it is secure.

The scalability of IBM MQ is good.

We have approximately 100 people using this solution in my company.

The support from IBM MQ is good.

IBM MQ has a complex setup. The time it takes for deployment take approximately two to three months.

We have a special contract with IBM MQ that give us a certain price.

I am satisfied with the solution overall.

We have five to six people for the maintenance of this solution.

I rate IBM MQ an eight out of ten.

The solution has many use cases from the middleware like IBM WebSphere, Message Broker, and payments.

All the features are valuable.

When comparing the solution to the new age of streaming in messaging technology it is so large, that there are complexities dealing with multi-cloud, multi-deployment, or high availability models. The use cases and APIs can also use some simplification.

I would like to see a dashboard that shows the application's performance.

I have been using the solution for ten to fifteen years.

The solution is rock-solid and stable. 

The solution is scalable in a vertical sense however when considering the available modern cloud technology, horizontal scalability is not a viable solution. It is not worth the additional resources, time, and cost required.

Customer support is good but there is room for improvement in their process. Their support is 24 hours so if you are dealing with support in the U.S. and it is passed over to a support person in the UK for example the person in the UK will not be provided with a detailed log of what has transpired. A lot of time is wasted waiting for them to catch up by reviewing the information each time the case is passed to a support person in a different country.

Neutral

If it is a standalone implementation, it is straightforward. If the implementation is the higher availability mode, XM mode, it becomes a complicated process because it comes with a shared disk resource where one instance goes down, and another instance comes up. This means it can not always be an Active mode, you require an Active-Passive mode all the time. This can increase the setup cost and complexity.

Implementation was done in-house and it took a couple of hours.

Within the first two years, you will see the initial cost returned. 

The fee for this solution is on the higher end of the scale. The licensing fee is high.

I rate the solution nine out of ten.

We currently use the solution with 30 to 40 applications across the organization. It requires four to five people to maintain the solution including engineers, application support, an architect, and integration engineers.

For all the cases where IBM MQ is no longer required, we are migrating to a different solution (Kafka). 

The solution requires a lot of work to implement and maintain. I would suggest looking at other more modern solutions depending on what your organization requires.

We use this solution locally and work in port authority where we deal with multiple parties like warehousing, containers, customs and Egyptian customs. Therefore we can communicate with each other and achieve middleware goals. We use the MQ Server and MQ client in each party and control it with the MQ server in port authority.

The product has allowed our organization to deal with all parties, like containers and warehousing. As a result, we can deal with these parties, exchange messages, and achieve our goals.

We have found the security and monitoring capabilities of the product most valuable. The product helps us monitor messages with other queues, view duplicated messages and control undelivered messages so they can be stored in pack-out queues and restored. We like more than one feature in MQ as the product is secure. For example, we can exchange messages between all parties with a stake and have control of undelivered and unrouted messages. Furthermore, with a scheme of validation, we can report access.

The dashboard is handy because we use it to monitor the messages and know how many messages are delivered to parties' dashboards. For example, we can notice how many letters are delivered, how many messages are undelivered, and how many messages are brought incorrectly by the dashboard. However, it would be great if the dashboard had additional features like a board design or picture management features.

We have been using this solution for over six years and are currently using MQ version nine.

The solution is stable.

The solution is scalable. Over ten parties, with 10,000 people, are using this solution in our organization, and two employees are required for maintenance. One employee is a system analyst, and the other is an integration developer.

I rate technical support a ten out of ten.

Positive

We did not previously use any other solutions.

The initial setup was straightforward. It was easy to install and configure.

The deployment was done in-house.

The product is good, and our organization has used this product for more than ten years.

The licenses for our company are according to port authority contract sales and we buy a license for six months or one year. I don't know the exact costs of the licenses.

I rate this solution a ten out of ten because we have no issues with it. The solution is good, but improvements could be made to the dashboard.

Primarily, I use IBM MQ for microservices, modeling, and communications.

IBM MQ's flexibility has sped up our active communication. 

I've been using IBM MQ for five and a half years.

IBM MQ's stability is good.

IBM MQ can scale, but there are some challenges with it.

IBM MQ's pricing is higher than its competitors'.

I would rate IBM MQ seven out of ten.