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Cameo Mbowane
Chief Executive Officer at Customersoft Innovation
Reseller
Top 5
Has the ability to be deployed without rewriting the code
Pros and Cons
  • "It has the ability to be deployed without rewriting the code."
  • "I would like for them to make the training much easier."

What is our primary use case?

We implement this solution for our customers.

What is most valuable?

It has the ability to be deployed without rewriting the code. 

What needs improvement?

I would like for them to make the training much easier. Once you work with a sphere of people that can integrate the solution, then it's stable. But just to educate people, it's not that easy to do. It's not easy content to teach people.

For how long have I used the solution?

I have been using it for over ten years. 

How are customer service and technical support?

I have only contacted their support for implementing application integration.

Overall, they're good. They're able to replenish and reboot the data much easier.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

IBM is huge once you start it up. There's not a lot of coding, not a lot of method to the mapping, and they have the need for application software management. 

I'd rate it a nine out of 10. It's stable across multiple platforms and across multiple applications. They're very strong and a trusted brand. They are patient and good friends. One of the only challenges is that it is hard to teach people.  

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
VP at a computer software company with 201-500 employees
Real User
Top 5Leaderboard
Has a stable interface but the cost is high
Pros and Cons
  • "The interface is quite stable."
  • "Licensing is too high. It is quite expensive."

What is most valuable?

The interface is quite stable.

What needs improvement?

Licensing is too high. It is quite expensive. We don't have a lot of clients who apply for it because they cannot justify the price. They know it's a good product but it just is too expensive for them. So we have to send them to products that are cheaper. 

What do I think about the scalability of the solution?

It's scalable. We don't have that concern for IBM products.

Expanding the product would depend on our client's needs. We don't have any restrictions. 

How was the initial setup?

Our installation is quite fast, but the process or the competition of user testing is what takes a longer time. Normally the user has to do a Tableau test, so it's not just the deployment. After the installation, they have to spend time to test.

What other advice do I have?

I would rate IBM Integration Bus a seven out of ten.

We are looking forward to the pricing packaging because we do like the product, but we are don't go for it because the price is too high and we not able to sell it to our customer.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Siropani Bhattamishra
Middleware Specialist at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Provides good performance, stability and great security
Pros and Cons
  • "The solution offers good performance and is stable."
  • "The memory footprint should be minimized."

What is our primary use case?

Our prime use case of Integration Bus is for message enrichment and message transformations. 

What is most valuable?

The solution offers good performance and it's stable. The message enrichment and message transformations are great features and the solution also has great security.

What needs improvement?

There are a few issues; the memory footprint needs to be improved. Memory replacements for on-prem should be minimized. Nowadays, if an application takes 4GB of RAM, that should be the minimum. Having this solution on-prem, is taking more memory and that memory footprint should be minimized.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution can be scaled horizontally and vertically.

How was the initial setup?

The initial setup is straightforward and took a maximum of two hours. Our technical team had eight people dealing with the end-to-end deployment. 

What other advice do I have?

I recommend this solution, it's an industry standard product.

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sr. Manager CRM Platform and Integration at a comms service provider with 10,001+ employees
Real User
Top 20
It's robust and its time to market is very short but the UI should be more user-friendly

What is our primary use case?

We use it for migration.

What is most valuable?

The most valuable feature is that it's robust and its time to market is very short.

What needs improvement?

In terms of improvement, the UI should be more user-friendly.

For how long have I used the solution?

I have been using IBM Integration Bus for five years. 

What do I think about the stability of the solution?

It's very stable and very easy to scale. 

How are customer service and technical support?

We have the VR application version of our support now but they have been very supportive. 

How was the initial setup?

The deployment takes about a week or so, it's lengthy.

What's my experience with pricing, setup cost, and licensing?

We're satisfied with the price, it's okay. The…

What is our primary use case?

We use it for migration.

What is most valuable?

The most valuable feature is that it's robust and its time to market is very short.

What needs improvement?

In terms of improvement, the UI should be more user-friendly.

For how long have I used the solution?

I have been using IBM Integration Bus for five years. 

What do I think about the stability of the solution?

It's very stable and very easy to scale. 

How are customer service and technical support?

We have the VR application version of our support now but they have been very supportive. 

How was the initial setup?

The deployment takes about a week or so, it's lengthy.

What's my experience with pricing, setup cost, and licensing?

We're satisfied with the price, it's okay. The terms and everything are decided by the company. It's not a big deal for us.

What other advice do I have?

I would rate it a seven out of ten. 

I would recommend it.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Viktor Dolyna
DevOps Engineer at Integrity
Real User
Top 5Leaderboard
Flexible, easy to use, and easy to configure, but it could be cheaper

What is our primary use case?

We are a system integrator and this is one of the products that we propose for our clients. Some of our clients for this product are banks.

What is most valuable?

IBM Integration Bus is flexible, easy to use, and easy to configure.

What needs improvement?

I would like to be able to build an Integration Bus cluster that is active-active.

What do I think about the scalability of the solution?

This is a scalable product. We have five or six customers who are using it.

How are customer service and technical support?

I have seen no problems with respect to technical support.

How was the initial setup?

We have experienced no trouble installing this product. It takes a few days to deploy.

What about the implementation team?

We have a team…

What is our primary use case?

We are a system integrator and this is one of the products that we propose for our clients.

Some of our clients for this product are banks.

What is most valuable?

IBM Integration Bus is flexible, easy to use, and easy to configure.

What needs improvement?

I would like to be able to build an Integration Bus cluster that is active-active.

What do I think about the scalability of the solution?

This is a scalable product.

We have five or six customers who are using it.

How are customer service and technical support?

I have seen no problems with respect to technical support.

How was the initial setup?

We have experienced no trouble installing this product.

It takes a few days to deploy.

What about the implementation team?

We have a team of 10 or 11 people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The pricing could be improved to make it more competitive.

What other advice do I have?

This is a product that I can recommend.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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