General Manager at a tech services company with 201-500 employees
Reseller
Top 20
Powerful with an easy initial setup and good technical support
Pros and Cons
  • "The solution offers good integration capabilities."
  • "The reporting features could be better. right now, they are lacking a bit."

What is our primary use case?

We use the product for EDI transactions. Another use for us is for managed file transfer.

What is most valuable?

The initial setup is straightforward. 

The solution has been stable.

Technical support is very good overall. 

It's a very powerful tool.

The solution offers good integration capabilities. 

What needs improvement?

The reporting features could be better. right now, they are lacking a bit.

In the future, we would like to see daily reporting capabilities and improvements in the dashboards.

For how long have I used the solution?

We've been using the solution for a while. We've used it for sure over the last 12 months.

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What do I think about the stability of the solution?

The solution is very stable for us. There are no bugs or glitches. It doesn't crash or freeze. the performance has been reliable. 

What do I think about the scalability of the solution?

I'm not sure how many people are on the solution at our organization. Usually, it is just accessed by administrators. 

How are customer service and support?

We do not use technical support a lot, however, when we do need it, we find them to be helpful and responsive. We are satisfied with their level of service.

How was the initial setup?

I find the initial setup to be quite straightforward and simple. It's not overly complex. A company shouldn't have any issues with the process. 

What about the implementation team?

We used an integrator to help us with the deployment process. They were great. 

What's my experience with pricing, setup cost, and licensing?

There are just standard licensing fees. It's my understanding there are no other costs beyond that.

Which other solutions did I evaluate?

We didn't really look into other solutions. We were familiar with its one, which is why we ultimately chose it. 

What other advice do I have?

We're a reseller.

I'd rate the solution at a nine out of ten overall. In general, it's a very good solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAP Integrations (Cloud & On-Prem) & API Technical Solutions Consultant at B2BInfosys.com
Consultant
Good data formatting and transformation functions
Pros and Cons
  • "The most valuable features assist with understanding data formats and transforming data."
  • "The tool requires you to write a lot of code in Java and XSLT, which makes development tough."

What is our primary use case?

I am a consultant and B2B Integrator is one of the products that I implement for my clients.

This tool helps with understanding the products by improving communications.

What is most valuable?

The most valuable features assist with understanding data formats and transforming data.

What needs improvement?

The tool requires you to write a lot of code in Java and XSLT, which makes development tough. There are other tools such as Dell Boomi that do not need as much coding.

The initial setup can be made a little easier.

Support for microservices is somewhat lacking.

For how long have I used the solution?

I used IBM B2B Integrator for about one year.

What do I think about the stability of the solution?

The stability of IBM products is better than other vendors.

What do I think about the scalability of the solution?

I think that scalability is good. Two or three people might be required to work on a small project, whereas larger projects may need between five and ten users.

Which solution did I use previously and why did I switch?

I have experience with a few similar solutions from different vendors. One of them is MuleSoft, which is leading in the support for microservices but are concentrating on API-related tasks.

How was the initial setup?

The initial setup was a little bit complex.

What other advice do I have?

In summary, this is a good product but I would prefer one that requires less code.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free IBM B2B Integrator Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free IBM B2B Integrator Report and get advice and tips from experienced pros sharing their opinions.