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SYED BUKHARI - PeerSpot reviewer
Co-Founder at a computer software company with 11-50 employees
Real User
Top 10
Mar 31, 2021
Extremely competitive pricing with good stability and speed
Pros and Cons
  • "The solution offers very good value for money."
  • "They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready."

What is most valuable?

The solution offers very good value for money. The access points on offer are very comparable to what is on the market, and it comes in at a much cheaper price.

The speed of the solution is good.

The stability is great so far.

We've found the scalability to be quite good.

What needs improvement?

They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready. What happens is they launch too early, and then a problem is found and they have to fix it and the client gets very annoyed.

The initial setup is a bit complex.

The configuration is not that easy. Specifically, using the GUI interface is quite difficult to understand.

For how long have I used the solution?

I've been working with the solution for about six months or so.

What do I think about the stability of the solution?

The stability of the solution is very good. It doesn't have bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

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Huawei Wireless
December 2025
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What do I think about the scalability of the solution?

The solution can scale well. A company shouldn't have any issues with expanding the solution.

Typically, our clients are small and medium-sized organizations.

How are customer service and support?

Technical support is quite good. I'd rate them at an eight out of ten. We're mostly satisfied with the level of support we receive.

While the response is great, occasionally, the competency isn't there.

Which solution did I use previously and why did I switch?

We also use Cisco. We're partners with them as well.

We've used Aruba, however, I find the solution quite bad.

How was the initial setup?

The initial setup is pretty complex. It's not exactly straightforward.

The configuration process is not so easy and the GUI is a bit difficult, which makes it a bit harder than it needs to be.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive at all. It's very reasonable and very competitive.

What other advice do I have?

We are Huawei and Cisco partners and we're an IT company.

I'd recommend the solution to others. I'd rate the product eight out of ten. If the setup was easier I'd likely rate it higher.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Senior System Administrator at a educational organization with 501-1,000 employees
Real User
Dec 18, 2020
It has a very good price and provides value for money
Pros and Cons
  • "The most valuable thing about Huawei Wireless is that it is one of the cheapest WiFi 6 systems. Its price is very nice. The other WiFi systems cost about 15% more."
  • "Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks."

What is our primary use case?

University 3500 users

How has it helped my organization?

Stable and reliable (and FAST! we have graphics department) is essential for us, old WiFi wad EOL 2 years ago.

What is most valuable?

The most valuable thing about Huawei Wireless is that it is one of the cheapest WiFi 6 systems. Its price is very nice. The other WiFi systems cost about 15% more.

What needs improvement?

Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks.

For how long have I used the solution?

I have been using Huawei Wireless for two months. I am using the latest version.

What do I think about the stability of the solution?

I can't say much about stability at this time. Currently, because of the pandemic, we don't have many people in the building. Normally, we have about a hundred of the devices. Having said that, everything is smooth for those couple of devices that are currently connected to the WiFi. Roaming is important for the WiFi system. Roaming means that when you connect to the WiFi network, you can go five levels up, and you are still connected. You do not need to reconnect at each level and authorize again. A channel's stability is important because if you use 2.4 gigahertz or 5 gigahertz wavelength, it is important that the access point must find the right channel. For the correct or automatic assignment, the channel must work correctly.

What do I think about the scalability of the solution?

It is scalable in my opinion.

How are customer service and technical support?

I have received technical support from Huawei at two levels. Technical support from the Polish reseller of Huawei could be better. Technical support directly from Huawei, not from private resellers, was good. I think currently in Europe, Huawei's technical support is in Romania, and they work fast.

Which solution did I use previously and why did I switch?

Currently performance/price is very good for Huawei

How was the initial setup?

I have been creating and configuring networks for about 25 years, which is a lot of time. I use the basic text interface. Therefore, it isn't a big problem for me to work on the command line. However, for new users who are used to working through GUI, it can be a problem to create the initial configuration. Huawei Wireless has a GUI interface for the configuration, but it is not similar to the text configuration. You can't create a detailed configuration through the GUI. To make some new changes or some new additions, you have to use the text interface.

My deployment was divided into two parts: hardware configuration and software configuration. For hardware deployment or configuration, I had to put access points in the right place. I had 54 access points. I also had to get the cables made for connecting access points, which took about a few weeks. After that, hanging the access points took about a few days, and the software configuration took about three weeks. The basic configuration was done in one week, but after that, we had a problem with the power injectors. Finding the solution and figuring out what's going on with our power injectors took about two weeks. Normally, it can be done in one week.

What's my experience with pricing, setup cost, and licensing?

Its price is very good. This wireless system totally costs about 30,000 euros, and some of the other solutions cost about 45,000 euros. It is a difference of 15,000 euros, which is quite a lot of money.

Which other solutions did I evaluate?

Ruckus, Aruba, Extremenetworks

What other advice do I have?

I would recommend this solution because it has quite a good price, and it provides value for money. Huawei access controller can be located on a WiFi switch. Therefore, you do not need to buy an extra server for putting the access controller. It can go on a switch. 

I have invested in Huawei WiFi systems and their support. I won't buy WiFi systems for the next two years of using this. The software updates are very important for solid WiFi connectivity.

I would rate Huawei Wireless an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Huawei Wireless
December 2025
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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it_user1316520 - PeerSpot reviewer
Pre-sales Engineer at a tech services company with 501-1,000 employees
Reseller
Apr 16, 2020
Performance, throughput, and speed are good
Pros and Cons
  • "You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance."
  • "There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

What is our primary use case?

I have successfully designed and installed the Huawei Wireless product portfolio on a big university campus wireless network project.

How has it helped my organization?

The entire campus (students, administration, the project team, and purchase team) was very happy with this particular product.

Whatever our goal is, they are performing.

What is most valuable?

You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance. 

The throughput and speed of the wireless is good.

Huawai has been successfully introduced to the IPv6 access point.

What needs improvement?

Huawei has a bit of a gap in the SMB segment. Apart from the enterprise and big customers, you have also very big market in India for the small- and medium-class businesses (SMBs) and Huawei Wireless could adapt to these smaller businesses. SMB IT procurement is almost 40 to 45 percent of the business happening. I would recommend for Huawei to introduce some SMB product line because Cisco and Aruba, which are very big organizations, already have very good SMB product portfolios. Very recently, Aruba introduced one product portfolio called Aruba Instant On. That is completely designed for the SMB product portfolio and requirements. While there is not much in the feature set, it can meet the daily needs of a small home office, enterprise, or hospitality industry, then be position with very aggressive pricing. These Cisco and Aruba products also work with clustering and can be managed by apps. In addition, Aruba has a future roadmap they manage with some cloud-based authentication and best positioning. They will be introducing this features very soon.

I would like to see Network Access Control (NAC) features going forward.

For how long have I used the solution?

I have been working on this product for around two years.

How are customer service and technical support?

There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive. 

How was the initial setup?

The initial setup was easy. They have a discovery protocol if your license is properly installed. 

Initially, I did have one problem. The shipped access point was not updated. That is why we had to update every access point.

What about the implementation team?

It was a big campus (seven acres), so a lot of manpower was required. It took almost one week to deploy. We had a team who did things like cable deploying. Two or three engineers were involved for the wireless configuration and product installation.

What's my experience with pricing, setup cost, and licensing?

You can purchase an additional switch with an additional switch. That is a good milestone.

We don't have any control on the pricing. This comes from Huawei in India. Pricing-wise, Huawei is very aggressive and competitive if you compare them to competitors, like Cisco, Aruba, and Ruckus. The Indian Huawei team tells us, "Just pick up the order and design the infrastructure. If there are any pricing challenge, we'll work on that and we will try to match things 100 percent."

Which other solutions did I evaluate?

I have a lot of experience with Cisco and Aruba too. If you compare this product with Cisco and Aruba, the three products are almost the same performise-wise. However, the accessories for this product are better than Cisco or Aruba.

Cisco support is fabulous, even though you have to pay for it. However, our customers are willing to pay for it. Huawei needs to improve its local support in comparison, especially there is a need for expert initial support.

What other advice do I have?

The on-premise solution is a very good product. They are working on the latest technology.

I don't have much experience with their cloud based solution.

I would rate the solution as an eight (out of 10).

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor.
PeerSpot user
Network consultant at a comms service provider with 51-200 employees
Real User
Dec 14, 2023
A scalable and easy-to-deploy solution that is simple and easy to use
Pros and Cons
  • "The product is simple and easy to use."
  • "The stability could be improved."

What is our primary use case?

I am deploying the product across the country. It’s for campus Wi-Fi needs. We have switches, wireless controllers, and firewalls.

What is most valuable?

I like the setup. The product is simple and easy to use.

What needs improvement?

The stability could be improved.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We have over 1000 users. We have three to four engineers in our technical team.

How was the initial setup?

The setup is easy. It is easier for certified personnel or someone with experience deploying the product. The deployment process depends on our requirements.

What other advice do I have?

I recommend the solution to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Freelancer at a non-tech company with self employed
Real User
Mar 16, 2023
A wireless technology that transparently connects with LDAP
Pros and Cons
  • "I think it's a good technology. I like that it transparently connects with LDAP. The technology has a lot of capacity for WiFi six. It provides notifications, and there are many ways to connect with fiber. There is an electrical tool, and you can put an SFP transceiver. There are also many ways to implement antennas."
  • "Technical support could be better."

How has it helped my organization?

Huawei is a good brand for the business. 

What is most valuable?

I think it's a good technology. I like that it transparently connects with LDAP. The technology has a lot of capacity for WiFi six. It provides notifications, and there are many ways to connect with fiber. There is an electrical tool, and you can put an SFP transceiver. There are also many ways to implement antennas. 

What needs improvement?

Technical support could be better.

What do I think about the stability of the solution?

Huawei Wireless is very stable. However, sometimes it will overheat if it's not in a cool place. But if you have a good configuration, you won't have any problems with it.

How are customer service and support?

Technical support could be better. They are difficult to reach and take about four or five hours to respond. It's only one guy here in Mexico, and he has very good knowledge about the product. Some of the documentation on the website is restricted, and we need permission to access it.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. It takes about ten minutes to install and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

Huawei Wireless is one of the cheapest options in the marketplace.

What other advice do I have?

I would tell potential users that it all depends on the support. It's not easy to get Huawei Wireless support in Mexico.

On a scale from one to ten, I would give Huawei Wireless an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Operations Center Analyst at a tech services company with 51-200 employees
Real User
Feb 22, 2023
Powerful with a long range and an easy setup
Pros and Cons
  • "It can scale."
  • "The speed could be a bit better."

What is our primary use case?

We primarily use it for private purposes. It provides us with WiFi for the network. 

What is most valuable?

The solution has a very long range. It's pretty powerful. I didn't need to use any mesh. 

It's stable. 

The setup is easy.

It can scale. 

What needs improvement?

The speed could be a bit better. It could offer better performance. 

For how long have I used the solution?

I've used the solution for about two years. I haven't used it for too long. 

What do I think about the stability of the solution?

The solution is stable and reliable. It's fast. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have five or six people using the solution right now. We do not have plans to increase usage at this time. 

How are customer service and support?

I've never had to contact support in the past. I haven't had any issues with it. 

Which solution did I use previously and why did I switch?

I did use other solutions previously. It was a long time ago, and I can't remember which brands I used. 

How was the initial setup?

The initial setup was straightforward. It didn't take too long to deploy. It only took one hour to get it up and running. I can't remember the exact process, as I did it a few years ago. 

What about the implementation team?

I handled the initial setup myself, in-house. I didn't need outside assistance. 

What's my experience with pricing, setup cost, and licensing?

You do not have to pay for a year subscription. It is a one-time fee. 

What other advice do I have?

I'm not sure which version of the solution we're using. 

I'd rate the solution eight out of ten.

It's very fast and stable. I'd recommend the solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Azedine ADJTOUTAH - PeerSpot reviewer
Distributor at a tech consulting company with 11-50 employees
Real User
Oct 15, 2022
Reliable and good connectivity but support could be faster
Pros and Cons
  • "It is easy to set up."
  • "Support could be a bit faster."

What is our primary use case?

We use the solution for wireless connectivity.

Lately, we replaced all the wired end users with the WiFi access points, so we actually use full WiFi access points and LAN in our company.

What is most valuable?

The features are very good.

The WiFi and wireless connectivity are great.

It is easy to set up.

Our wireless is stable and reliable. 

We can scale the solution. 

What needs improvement?

Support could be a bit faster. 

For how long have I used the solution?

We've been using the solution for more than ten years now. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale as needed. 

We have many clients on the solution right now. About 200 to 300 clients are buying Huawei's product from us. 

How are customer service and support?

our tech team deals with technical support for clients. They are quite satisfied with help if they need to get any. Of course, we could get a better response time and they could be faster. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We always use Huawei products. They are the best.

How was the initial setup?

The solution's setup is straightforward and simple. It is not overly complex or difficult. 

It's quick to deploy and we can do anywhere from ten to 50 access points in one day.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. They offer advanced and pro plans as well as ultimate. There are three licensing tiers clients can choose from. We are using advanced licensing. 

What other advice do I have?

I have a very good experience with this product, so I'm very satisfied with it. Users should give it a try.

I'd rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Technician at a comms service provider with 1,001-5,000 employees
Reseller
Apr 26, 2022
Can be quickly set up, but cloud integration needs improvement
Pros and Cons
  • "The best feature of Huawei Wireless is the quick and fast setup."
  • "Cloud integration needs to be improved."

What is our primary use case?

Our clients use it for access points.

What is most valuable?

The best feature of Huawei Wireless is the quick and fast setup.

What needs improvement?

Cloud integration needs to be improved.

It would be good if some additional LAN ports were added.

For how long have I used the solution?

We've been dealing with this solution for about four months now.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

In terms of scalability, Huawei Wireless is good.

How are customer service and support?

We are experiencing some challenges in terms of technical support; it's not readily available. They do not resolve issues immediately.

On a scale from one to five, I would rate technical support at three.

Which solution did I use previously and why did I switch?

My clients prefer Huawei Wireless to Cisco because it is cheaper and more readily available. The suppliers for Cisco are not that consistent these days.

How was the initial setup?

The initial setup is straightforward; it's not complex. I would rate it at four on a scale from one to five.

What's my experience with pricing, setup cost, and licensing?

Huawei Wireless is a cheaper solution when you compare it to the cost of other similar solutions. It has one of the most competitive prices out there.

What other advice do I have?

On a scale from one to ten, I would rate Huawei Wireless at seven. It's a delicate product and needs attention.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
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