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PeerSpot user
Adjunct Professor at Southern New Hampshire University
Real User
Jul 12, 2018
Journaling allows us to leverage for sub-minute recoveries
Pros and Cons
  • "Journaling allows us to leverage Zerto's journal for sub-minute recoveries, instead of having to wait for the storage array to replicate."
  • "It has been a phenomenal addition, and proved its worth in the pilot phase, when it saved us from having to rebuild a machine that was included in our pilot trial."
  • "The full site recovery is not up to SRM standards."
  • "It is difficult to manage failing over between sites if you are at the site that was impacted."
  • "The full site recovery is not up to SRM standards."

What is our primary use case?

We were able to replace most of VMware SRM with this solution. It allows us to failover individual machines or application clusters with ease. The one thing that it does not do nicely is a full site failover. We have never needed that aspect though (only for testing).

How has it helped my organization?

We have leveraged the individual server failovers a number of times, and it has saved us a lot of man hours (doing things such as rebuilding, fighting viruses, or forcing more servers to failover than we wanted). It has been a phenomenal addition, and proved its worth in the pilot phase, when it saved us from having to rebuild a machine that was included in our pilot trial.

What is most valuable?

Journaling allows us to leverage Zerto's journal for sub-minute recoveries, instead of having to wait for the storage array to replicate. The solution is well worth the money invested.

What needs improvement?

The full site recovery is not up to SRM standards. Within a VPG, you can do great failover timing as well as ordering and scripting, but if your site contains many VPGs (as mine does), then it is difficult to manage failing over between sites, especially if you are at the site that was impacted.

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HPE Zerto Software
May 2026
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For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

None. Even the upgrades are speedy and easy. 

What do I think about the scalability of the solution?

None. As long as you have the licenses, it goes smoothly.

How are customer service and support?

I have contacted their vendor support in regards to backup performance of SQL databases. They provided me with adequate instruction and background information to be able to adjust my environment to better suit Zerto's processes. It's been smooth sailing since.

Which solution did I use previously and why did I switch?

VMware Site Recovery Manager. We changed from this vendor because we hit the 75 license threshold and were forced to consider the conversion to Enterprise. We searched the marketplace and Zerto was a great fit for our needs.

How was the initial setup?

It was straightforward and easy. I was able to install it myself without any help from Zerto.

What about the implementation team?

In-house was all that was necessary. It only required one engineer to work for about two hours to install everything, and then a week to configure and protect the entire environment. This will vary depending on your link to your DR site.

What's my experience with pricing, setup cost, and licensing?

The cost is steep, but once you experience recovering a single server along with its granular restore times, you will see that the cost is justified.

Which other solutions did I evaluate?

We evaluated Unitrends.

What other advice do I have?

Make sure that you understand the limitations of any software before you dive in. Make sure you document your use cases and have the vendor show you how it can perform those tasks.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user373668 - PeerSpot reviewer
Service Manager, Cloud Recovery at a tech services company with 1,001-5,000 employees
Real User
Jan 16, 2018
Continuous VM replication and ability to choose recovery point are key
Pros and Cons
  • "Failover using Zerto is simply a one-button click, and it does everything else in restoring the VMs at a different datacenter (recovery site)."
  • "Zerto is an excellent solution for cloud-based environments, but for DIY clients who have another site to recover their systems it also works well."
  • "Zerto leapfrogs those data protection methods and provides a much more affordable BC/DR solution, with improved RPO and RTO."
  • "Adding or changing VPGs (Virtual Protection Groups) may require restarting replication."
  • "Adding or changing VPGs (Virtual Protection Groups) may require restarting replication."

How has it helped my organization?

Virtualization, and Zerto improves business continuity and disaster recovery tremendously.

What is most valuable?

  • Continuous replication for VMs
  • Ability to choose point in time to recover from
  • RPOs in seconds
  • RTO in minutes

What needs improvement?

Adding or changing VPGs (Virtual Protection Groups) may require restarting replication.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The product is very stable; no issues with upgrading to new releases.

What do I think about the scalability of the solution?

Adding additional VMs is fairly easy. Adding or changing VPGs (Virtual Protection Groups) may require restarting replication.

How are customer service and technical support?

Very good.

Which solution did I use previously and why did I switch?

Previously we used SRM (Site Recovery Manager). Zerto is much easier to set up and configure. Failover using Zerto is simply a one-button click, and it does everything else in restoring the VMs at a different datacenter (recovery site).

How was the initial setup?

Initial setup is fairly easy and the environment can be protected in just a few hours.

What's my experience with pricing, setup cost, and licensing?

You can find providers of a DRaaS solution with Zerto license fees for each VM. Zerto only sells to partners and they have a robust partner organization.

What other advice do I have?

The product works and does what is says. Zerto provides enterprise-class, virtual replication and BC/DR solutions for private, hybrid, and public clouds. Future releases will provide multiple destinations/locations to store the replicated data.

Most companies have used backup software for their protection, or disk array replication. Zerto leapfrogs those data protection methods and provides a much more affordable BC/DR solution, with improved RPO and RTO.

Zerto is an excellent solution for cloud-based environments, but for DIY clients who have another site to recover their systems it also works well.

Disclosure: My company has a business relationship with this vendor other than being a customer. Zerto Partner.
PeerSpot user
Buyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
it_user486204 - PeerSpot reviewer
Co-Owner with 1-10 employees
Real User
Jan 16, 2018
Continuous log file transmission means the granularity of restores is amazing
Pros and Cons
  • "The replication being log-based is awesome."
  • "You can set the number of days a VM can be rolled back in case of corruption or virus infection."
  • "Since the log files are continuously transmitted, the granularity of restores is amazing."
  • "Files can also be extracted from the VMDK at the remote site even when the VM is off."
  • "An integrated encryption would allow for faster initial install and connection to the remote cloud site."
  • "Their offsite backup is a bit clunky, but it will probably improve."
  • "Their offsite backup is a bit clunky, but it will probably improve."

How has it helped my organization?

The setup is easier than most products, and for us as a cloud partner, once a customer is trained to create VPGs, they are good to go.

What is most valuable?

  • The replication being log-based is awesome. 
  • The VMDK can be preloaded to the remote site or allowed to come across the WAN, then the logs just keep flowing.
  • You can set the number of days a VM can be rolled back in case of corruption or virus infection.
  • Since the log files are continuously transmitted, the granularity of restores is amazing.
  • You can practice failovers (start the replicated virtual machine at the remote site) while the logs keep stacking up. The replicated machine can be open for a few hours, but short times are best depending on how much data is changing.
  • Files can also be extracted from the VMDK at the remote site even when the VM is off.
  • In case of a disaster, a single mouse click sets the restore to the real failover; click the Failover button, the VM on the replication site is started, while the VM at the source site is shut down. Once up, reverse replication begins and stays in log replication until the systems are reverted back to normal via the same process.

What needs improvement?

An integrated encryption would allow for faster initial install and connection to the remote cloud site. 

Their offsite backup is a bit clunky, but it will probably improve.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability. The delivered upgrades and major updates are stable.

What do I think about the scalability of the solution?

No issues with scalability, it pretty much takes care of itself. One does have to watch where all the recovery site systems are located, to avoid running out of space on the datastores. We can control/move recovery VMs as necessary.

How is customer service and technical support?

Awesome. Their helpdesk people are among the best.

How was the initial setup?

The product needs a VPN tunnel from the customer site to ours. VPNs can be tricky depending on the compatibility of the hardware. The programs themselves are a snap, and surprisingly small.

What's my experience with pricing, setup cost, and licensing?

Cloud providers get good pricing to encourage quick adoption. A new feature is the One-To-Many VPG allowing a VM to be replicated at up to three different locations, including local.

Which other solutions did I evaluate?

As a cloud service provider, we have many tools to satisfy the needs of the customer. We have used Asigra, Veeam, StorageCraft, as well as Zerto. Each has its strengths. The market is heating up because of CryptoLocker and other viruses.

What other advice do I have?

There are many products on the market that perform Virtual Machine replication. The other products use Snapshot technology which can have issues with Hypervisors or large disk volumes. The datastore or shared disk (depending on Hypervisor) must have enough free space to allow the Snapshot to be open for as long as the backup runs. This can lead to crashes and consolidation issues, which are usually painful. Zerto is a log-based replication product, for that I give it a 10 out of 10.

I've been using it over a year now, and the product has kept improving. It is easy to upgrade to the next minor or major release.

In terms of advice, I would say become VPN, as well as VMware or Hyper-V, savvy.

Disclosure: My company has a business relationship with this vendor other than being a customer. Cloud Partner.
PeerSpot user
it_user620190 - PeerSpot reviewer
Senior Operations Manager at a tech services company with 10,001+ employees
Real User
Jan 16, 2018
Gives us efficient replication over narrow WAN bandwidth
Pros and Cons
  • "VMware VM replication over narrow WAN bandwidth."
  • "Zerto proved to have better replication efficiency over WAN bandwidth."
  • "It needs to support more public cloud."
  • "It works only for a virtual platform, it does not support bare metal."
  • "It needs to support more public cloud, especially in China."

How has it helped my organization?

Improved the DR RPO and BCP.

What is most valuable?

VMware VM replication over narrow WAN bandwidth.

What needs improvement?

It needs to support more public cloud, especially in China.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No stability issues so far.

What do I think about the scalability of the solution?

No scalability issues so far.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

No previous solution.

How was the initial setup?

Very simple.

What's my experience with pricing, setup cost, and licensing?

It's a little bit expensive.

Which other solutions did I evaluate?

Tested several other products such as NAKIVO, Veeam, VM Replication. Zerto proved to have better replication efficiency over WAN bandwidth.

What other advice do I have?

It works only for a virtual platform, it does not support bare metal. If you're looking for a comprehensive solution for both virtual and physical platforms, then Veeam is a preferable solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at a computer software company with 11-50 employees
Real User
Jan 2, 2018
The journaling capability allows you to recover from a ransomware attack.
Pros and Cons
  • "Zerto allows RPO of seconds, without need of snapshots, is agnostic to storage and allows journaling of up to 30 days."
  • "For me, limiting the minimum licensing package for 15 virtual machines (VMs) is a issue."

What is our primary use case?

In our case, we used Zerto Replicator mainly for DRP (Disaster Recovery Plan), but also for testing.

How has it helped my organization?

For example, journaling capability allows you to recover from a ransomware attack. Thus, it is not only used in DRP scenarios.

In addition, there are increasingly more environments (such as IBM BlueMix) that support Zerto replication, for public cloud contention environments.

What is most valuable?

Zerto allows RPO of seconds, without need of snapshots. It is agnostic to storage and allows journaling of up to 30 days.

What needs improvement?

For me, limiting the minimum licensing package for 15 virtual machines (VMs) is a issue. Not all environments (especially in Latam) start with 15 VMs.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No, not really.

What do I think about the scalability of the solution?

No, not really.

How are customer service and technical support?

The support is in English only, and I estimate it 4/5.

Which solution did I use previously and why did I switch?

I know Veeam B & R and VMware SRM (along with vSphere Replication) and in environments with aggressive RPO, and non-reliance on snapshots, Zerto is a superior solution.

How was the initial setup?

It is not really complicated, if you do a previous good design. Installation is non-invasive, does not require agents in the virtual environment.It is not really complicated, if you do a previous good design. Installation is non-invasive, does not require agents in the virtual environment.

What's my experience with pricing, setup cost, and licensing?

The licensing is by virtual machines, start in 15, and grow in packs of 10. There is an annual support that must be contracted.

Which other solutions did I evaluate?

Yes. Veeam B & R and VMware SRM (along with vSphere Replication and storage-level replication) were evaluated.

What other advice do I have?

It is important to have clear:

  1. Required links between sites.
  2. Available network (ideal network L2 inter sites).
  3. Capacity for journaling (+/- 7%) in contingent site.
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Network Administrator at a financial services firm
Vendor
Dec 6, 2017
Can quickly recover from any disaster with very little downtime utilizing a user interface that requires minimal experience
Pros and Cons
  • "The ability to test which virtual machines can be failed over to our DR site without interruption of our production environment."
  • "It allows for my organization to quickly recover from any disaster with very little downtime utilizing a user interface that requires minimal knowledge or experience."
  • "The only issue that I observed was that depending on the number of virtual machines that are being replicated, you will have to provision the appropriate bandwidth for the link that the replicated systems will traverse."
  • "The only issue that I observed was that depending on the number of virtual machines that are being replicated, you will have to provision the appropriate bandwidth for the link that the replicated systems will traverse."

What is our primary use case?

Zerto is used to provide real-time replication for the important virtual machines that my organisation uses to our Disaster Recovery (DR) site to ensure business continuity. 

What is most valuable?

The ability to test which virtual machines can be failed over to our DR site without interruption of our production environment. Being able to do file level recovery in case you delete a file accidentally or want to recover from a ransomware attack.

How has it helped my organization?

It allows for my organization to quickly recover from any disaster with very little downtime utilizing a user interface that requires minimal knowledge or experience.

What needs improvement?

I cannot think of any new features that should be added at the moment. With time, I should be able to make suggestions.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

None whatsoever.

What do I think about the scalability of the solution?

The only issue that I observed was that depending on the number of virtual machines that are being replicated, you will have to provision the appropriate bandwidth for the link that the replicated systems will traverse. Zerto gives you a bandwidth calculation estimate, but in my case that still was not enough to handle the volume of traffic being generated by our virtual machines.

How are customer service and technical support?

10 out of 10.

Which solution did I use previously and why did I switch?

We used to use Veeam Backup and Replication. We encountered some loss of connectivity with Veeam when we replicated some of our larger virtual machines that we hosted on our older virtual machine hosts.

How was the initial setup?

It was straightforward and easy to setup. Once the software was executed, all that was needed was the basic environment details as well as the hypervisor information.

What about the implementation team?

We implemented through a vendor team. They were very experienced and were able to provide detailed answers to all of our questions.

What was our ROI?

We expect to achieve a ROI within four years of the purchase. However, the ability to almost instantly failover and the fast file level ransomware recovering times give you that peace of mind that allows for low stress levels.

What's my experience with pricing, setup cost, and licensing?

The setup will require that you have a domain controller and DNS at your DR site as well as a second hypervisor product (VMware vCenter Server/Microsoft Hyper-V) there as well. So, the additional software licensing will have to be factored into your operational budget. 

Which other solutions did I evaluate?

No, we did not. When we did our research, Zerto was the name that always came out as the market leader.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Consultant at a tech services company with 51-200 employees
Real User
Dec 4, 2017
Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's.
Pros and Cons
  • "Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's."
  • "So for both business and IT it is much easier to use Zerto and profit from best function and best performance in these area of replication tools"
  • "Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3."
  • "Migration of complex VMware and Hyper-V solution."

What is our primary use case?

We use the ZERTO Implementation to pretend critical VM and Groups of VM (Application Consistency) from failing. The solution with ZERTO helpy us to TEST and Failover without pane. Installaion is based on local primary site and remote desaster site with a distance of a few 100km and a bandwith up to 30Mbit.

What is most valuable?

Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's. Testing a DR is easy and well reported.

How has it helped my organization?

Any business unit can define it's needs for SLA and the IT department is able to follow these needs with less management and overhead. If a problem occurs (like ransomware or db errors) IT department is able to roll Back to the right point without loosing productivity of other not effected VM. So for both business and IT it is much easier to use Zerto and profit from best function and best performance in these area of replication tools

What needs improvement?

Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3.

DR Solutions with less management and less space. Licensing of DR Site is not necessary until activation of VM. That are very good news for Db users.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

As described above, only the WAN traffic regulation should be monitored, if it runs it works fine and absolutely stable

What do I think about the scalability of the solution?

More VM more bandwidth over WAN, but this is normal. In competition with other replication tools, Zerto works well and compression is fast and stable. If you want to scale order license for it and go on.

How are customer service and technical support?

Customer Service:

Really fast and helpful. The documentation is a good stuff to read before calling, most of the events are well described and could be solved easily by yourself

Technical Support:

very fast and very good

Which solution did I use previously and why did I switch?

We uses before VMware Site Recovery. It is to complex and expensive at all.

Parallel to the primary replication tool Zerto, we are using VEEAM Always On Replication Version 9.5. It works but we can't replicate in the same manner as Zerto, because this tool works with events and they are queued so you will not be able to replicate in the same way as Zerto. Also the amount of VM's to replicate at the same time is limited to the VEEAM Environment of proxies. More Proxies more VM, but also more overhead and bandwidth usage.

It works fine for replicate a few times a day, but not in sec.

How was the initial setup?

If you follow the documentation you need about 20 Minutes to first run of replication. This is fast and you can choose it if you want with the trail license from Zerto by yourself.

What about the implementation team?

No we did by documentation and without external team.

What was our ROI?

Hopefully 50% less than with teh other solutions, we will have a look to it after a year production

What's my experience with pricing, setup cost, and licensing?

Licensing is VM based so you can buy packages or single VM. Price is not low but the power of application is high, so you will get your money back, in case of Disaster situation. You will be so fast back in production and this is very rent-able for the business units you safe from outtakes.

Which other solutions did I evaluate?

Yes, Site Recovery and VEEAM Always On Solution

What other advice do I have?

With the next generation Zerto5.5 they allow replication and production in azure, so cloud based DR comes reality.

Everybody who looks for alternative solutions in physical sync mirroring of data (Metro-cluster) should think about business needs and ABC (Application Business Continuity) Zerto can do it and helps you to keep business online with less cost than other solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user80754 - PeerSpot reviewer
it_user80754Principal Technical Architect at a comms service provider with 10,001+ employees
Real User

Including application license, support and maintenance, cost reductions and project non-app development labor costs, we see Zerto reducing overall project implementation costs by 20-25% and reducing project implementation time by 2-6 weeks. Farther along, DR test planning and execution is reduced from hundreds of hours to just a few hours. These are huge numbers, but with over 100 applications using Zerto, we have the track record to prove it.

Further savings will accrue over application lifecycles as we begin to use Zerto as an operational support tool for application and data migration, escalation of new releases into production, refreshing and cloning new dev/test environments. These are all tasks that previously took hundreds of planning and execution man-hours now can be reduced to 10 or 20 hours total. For example, one app team refreshes their dev environments 4X annually. By using Zerto, the reduced downtime, planning and manpower requirements for refreshes effectively will add another 4 to 6 weeks annually for work on new application enhancements.

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PeerSpot user
Senior System Engineer at a non-profit with 501-1,000 employees
Real User
Dec 3, 2017
It has decreased both RPO and RTO significantly
Pros and Cons
  • "Compared to the previous DR replication solution, Zerto has decreased both RPO and RTO significantly."
  • "In Zerto for vSphere, it is a pain to remove the virtual appliance if for some reason you lose the host."

What is our primary use case?

Replication of business critical VMware VMs over WAN to the remote disaster recovery datacenter.

What is most valuable?

The benefits are obvious: The simplicity of the setup and the speed of replication.

The speed of WAN replication is great. It is faster compared to RecoverPoint and 20 VMs replicating over a 20Mbps VPN, which has a RPO less than one minute. Of course, your mileage will vary.

How has it helped my organization?

Compared to the previous DR replication solution, Zerto has decreased both RPO and RTO significantly.

What needs improvement?

In Zerto for vSphere, it is a pain to remove the virtual appliance if for some reason you lose the host.

Make sure to understand how Zerto supports Microsoft/SQL Clusters - more of an advice to the companies thinking of implementing Zerto.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.