We use the ZERTO Implementation to pretend critical VM and Groups of VM (Application Consistency) from failing. The solution with ZERTO helpy us to TEST and Failover without pane. Installaion is based on local primary site and remote desaster site with a distance of a few 100km and a bandwith up to 30Mbit.
Consultant at a tech services company with 51-200 employees
Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's.
Pros and Cons
- "Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's."
- "Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3."
What is our primary use case?
What is most valuable?
Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's. Testing a DR is easy and well reported.
How has it helped my organization?
Any business unit can define it's needs for SLA and the IT department is able to follow these needs with less management and overhead. If a problem occurs (like ransomware or db errors) IT department is able to roll Back to the right point without loosing productivity of other not effected VM. So for both business and IT it is much easier to use Zerto and profit from best function and best performance in these area of replication tools
What needs improvement?
Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3.
DR Solutions with less management and less space. Licensing of DR Site is not necessary until activation of VM. That are very good news for Db users.
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For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
As described above, only the WAN traffic regulation should be monitored, if it runs it works fine and absolutely stable
What do I think about the scalability of the solution?
More VM more bandwidth over WAN, but this is normal. In competition with other replication tools, Zerto works well and compression is fast and stable. If you want to scale order license for it and go on.
How are customer service and support?
Customer Service:
Really fast and helpful. The documentation is a good stuff to read before calling, most of the events are well described and could be solved easily by yourself
Technical Support:
very fast and very good
Which solution did I use previously and why did I switch?
We uses before VMware Site Recovery. It is to complex and expensive at all.
Parallel to the primary replication tool Zerto, we are using VEEAM Always On Replication Version 9.5. It works but we can't replicate in the same manner as Zerto, because this tool works with events and they are queued so you will not be able to replicate in the same way as Zerto. Also the amount of VM's to replicate at the same time is limited to the VEEAM Environment of proxies. More Proxies more VM, but also more overhead and bandwidth usage.
It works fine for replicate a few times a day, but not in sec.
How was the initial setup?
If you follow the documentation you need about 20 Minutes to first run of replication. This is fast and you can choose it if you want with the trail license from Zerto by yourself.
What about the implementation team?
No we did by documentation and without external team.
What was our ROI?
Hopefully 50% less than with teh other solutions, we will have a look to it after a year production
What's my experience with pricing, setup cost, and licensing?
Licensing is VM based so you can buy packages or single VM. Price is not low but the power of application is high, so you will get your money back, in case of Disaster situation. You will be so fast back in production and this is very rent-able for the business units you safe from outtakes.
Which other solutions did I evaluate?
Yes, Site Recovery and VEEAM Always On Solution
What other advice do I have?
With the next generation Zerto5.5 they allow replication and production in azure, so cloud based DR comes reality.
Everybody who looks for alternative solutions in physical sync mirroring of data (Metro-cluster) should think about business needs and ABC (Application Business Continuity) Zerto can do it and helps you to keep business online with less cost than other solutions.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a non-profit with 501-1,000 employees
It has decreased both RPO and RTO significantly
What is our primary use case?
Replication of business critical VMware VMs over WAN to the remote disaster recovery datacenter.
What is most valuable?
The benefits are obvious: The simplicity of the setup and the speed of replication.
The speed of WAN replication is great. It is faster compared to RecoverPoint and 20 VMs replicating over a 20Mbps VPN, which has a RPO less than one minute. Of course, your mileage will vary.
How has it helped my organization?
Compared to the previous DR replication solution, Zerto has decreased both RPO and RTO significantly.
What needs improvement?
In Zerto for vSphere, it is a pain to remove the virtual appliance if for some reason you lose the host.
Make sure to understand how Zerto supports Microsoft/SQL Clusters - more of an advice to the companies thinking of implementing Zerto.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Systems Administrator, Core Infrastructure & Microsoft Systems at a non-profit with 1,001-5,000 employees
You can clearly see if something is not quite right in your disaster recovery plan before you have an actual disaster
What is our primary use case?
We primarily use Zerto Virtual Replication to protect groups of servers in our production data center, replicating them to a secondary site. We also protect essential test and dev servers.
I have also used it in a past role to carry out a datacenter migration project.
What is most valuable?
The single pane of glass in Zerto Virtual Replication and ease of use is what makes Zerto different from other replication products that I have used in the past. You can clearly see if something is not quite right in your disaster recovery plan before you have an actual disaster.
How has it helped my organization?
Zerto has made Disaster Recover and Business Continuity Planning tests much easier and quicker. Even when doing 'Live' tests, we are able to confirm beforehand that everything looks OK. This means less time troubleshooting on the day of the test.
What needs improvement?
The product is improving all the time and I think the Zerto team have quite a good handle on things. I found the Local ZertoCON meetup/conference particularly useful to hear about different user cases. However, sometimes it feels like the QA is not great, as the previous two updates have been bug fixes.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Backup Engineer at a tech services company
Provides a simple wizard to install, but is missing compatibility with multi-tiered applications for testing
What is most valuable?
It is easy to setup and manage.
How has it helped my organization?
Provides a simple interface for VM DR.
What needs improvement?
Needs compatibility with multi-tiered applications, such as Sharepoint, for testing.
For how long have I used the solution?
One to two years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Fair, depending on which location you get in contact with: They can be difficult to deal with and don't understand the product in which they are servicing.
Which solution did I use previously and why did I switch?
Not applicable.
How was the initial setup?
It is very straightforward. A simple wizard to install.
What's my experience with pricing, setup cost, and licensing?
I didn't personally deal with the licensing structure.
Which other solutions did I evaluate?
You should evaluate Site Recovery Manager by VMware. It is more expensive, but works better.
What other advice do I have?
Ensure you run an evaluation and test failovers to verify it will meet your individualized needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Architect at a tech services company with 11-50 employees
We have helped several customers implement their Disaster Recovery Plans more easily than before, thanks to the independence of hardware that the product provides
What is most valuable?
There are two main features which I consider to be the greatest value of the product: The ability to replicate without using snapshots and the journaling capabilities.
How has it helped my organization?
We have been able to implement a DRaaS product based on Zerto Virtual Replication.
Also, we have helped several customers implement their Disaster Recovery Plans more easily than before, thanks to the independence of hardware that the product provides.
What needs improvement?
Monitoring and integration, like a management pack for vRealize Operations Manager.
For how long have I used the solution?
Around four years.
What do I think about the stability of the solution?
No, the product is very easy to install and very stable once setup is complete.
What do I think about the scalability of the solution?
No, the product is very easy to scale and can support a large infrastructure.
How are customer service and technical support?
Very good, they respond quickly and accurately.
Which solution did I use previously and why did I switch?
Multiple solutions, and we switched because they all required snapshots.
How was the initial setup?
Very straightforward, the installation and setup are very simple, and we even had assistance from technical support to accomplish it.
What's my experience with pricing, setup cost, and licensing?
Honestly, I'm not well informed in terms of pricing and licensing. My interaction with the product is 100% technical, in terms of architecture, implementation, and operation.
Which other solutions did I evaluate?
Multiple solutions, like Veeam, VMware SRM + ABR.
What other advice do I have?
It's very easy to set up a lab or a PoC to test it. I would recommend doing that because you will be able to see the real value of the product in a very short term.
Disclosure: My company has a business relationship with this vendor other than being a customer: The company is a Partner in Colombia.
Leader in Advanced Services department at a tech services company
Some of the valuable features are journal, consistency groups, and resiliency
Pros and Cons
- "Consistency Groups: If you replicate groups of VMs, then during failover, all of the VMs in groups are failed over to the exact same point in time."
- "I would like to see a couple of details regarding awareness of VM events coming outside of ZVR."
What is most valuable?
- Journal: ZVR uses a journal of history changes. Whenever you need to failover a VM or group of VMs, you have the ability to choose a Point in Time to which those replicas should be switched. For instance, if a disaster occurs at 10:05:00, you can failover with replicas to 10:04:55.
- Consistency Groups: If you replicate groups of VMs, then during failover, all of the VMs in groups are failed over to the exact same point in time.
- Resiliency: ZVR is resilient to Zerto infrastructure component restarts and loss of connection between sites which are automatically handled. The ZVR is very lightweight it doesn't use snapshots and has close to zero impact on production VMs and many others. It lets you get your files from Windows based VMs without failing over to replica VMs.
How has it helped my organization?
Before ZVR, we had many limitations in case of protecting production VMs during working hours. This primarily came from frequent VM snapshots impacting users. ZVR lets us protect our VMs without any impact upon users and greatly improved our RPOs from hours to seconds.
What needs improvement?
I would like to see a couple of details regarding awareness of VM events coming outside of ZVR. This could be a user reverting VM back to an older snapshot, which can sometimes screw up the replica, but nothing major besides it is affected.
For how long have I used the solution?
We have used this solution for over three years.
What was my experience with deployment of the solution?
There were no issues with deployment.
What do I think about the stability of the solution?
There were no issues with stability.
What do I think about the scalability of the solution?
ZVR can handle thousands of VMs, so there were issues with scalability here.
How are customer service and technical support?
Support is very quick in their response time and most of issues are solved in a matter of hours.
Which solution did I use previously and why did I switch?
We were using Veeam Replication which is based on snapshots. However, ZVR has no snaphosts, zero impact on production, and improves RPOs seamlessly.
How was the initial setup?
The initial setup was very straightforward and can be done in less than one hour. You can then start replicating between two sites.
What about the implementation team?
We did the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
Licensing is based on the number of VMs to replicate. The first thing should be to get the number of VMs to replicate based on your business needs.
Which other solutions did I evaluate?
Before ZVR, I evaluated Veeam Replication, vSphere Replication, and RecoverPoint for VMs.
What other advice do I have?
If you need to replicate your VMs with RPOs of seconds, then Zerto is certainly the way to go.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a business partner of Zerto.
Infrastructure Expert at a pharma/biotech company with 501-1,000 employees
Has a simple process to protect or migrate a virtual workload.
Pros and Cons
- "It enables protection of a virtual workload to be done by the app, whether single or multi-tiered, with a boot time scheduler. It is pretty awesome."
- "Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site."
What is most valuable?
There are many valuable features. However, the one that sticks out the most is the simplicity of the process to protect or migrate a virtual workload.
It enables protection of a virtual workload to be done by the app, whether single or multi-tiered, with a boot time scheduler. It is pretty awesome.
How has it helped my organization?
Zerto has changed how we think about protecting virtual workloads. It has enabled us to think about real time protection with full replication that provides checkpoints every few seconds and enables quick (< 10min) recovery times.
What needs improvement?
Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site. This is good stuff.
For how long have I used the solution?
We have been using the product for more than two years.
What do I think about the stability of the solution?
Zerto is stable and works as expected.
What do I think about the scalability of the solution?
Zerto scales as you scale your virtual environments. It simply and quickly protects virtual workloads.
How are customer service and technical support?
Zerto’s support is good. They are quick to contact you back and get working on any issue. This is hard to get from other vendors.
Which solution did I use previously and why did I switch?
I have been performing DR/migrations/replication for over 15 years. I changed during a bake-off of different products based on:
- Speed to setup and run
- Low to no dependencies
- Simple to use (easy to operationalize)
Zerto simply is the tool for protecting any virtual workload. I have set up and protected:
It is extremely simple to set up and use.
How was the initial setup?
The Zerto setup was straightforward. It is one of the simplest tools I have ever deployed to protect virtual workloads. It works hand in hand with VMware features such as DRS/HA, so there is no issue when your workload moves around.
What's my experience with pricing, setup cost, and licensing?
Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical.
Which other solutions did I evaluate?
What other advice do I have?
Put it in place as it will become your default tool for VM protection and replication, hands down!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Infrastructure Architect at a tech services company with 10,001+ employees
Has a significant impact on moving the data center across various sites with perfection
Pros and Cons
- "Failing over the VM without removing/touching the production VM from inventory is also an important feature."
- "There is a need to allow the source vCenter Inventory to be imported with a single click."
What is most valuable?
The Clone Virtual Protection Group does not impact the production virtual protection group which is the most valuable feature.
Failing over the VM without removing/touching the production VM from inventory is also an important feature.
How has it helped my organization?
This product has a significant impact on moving the data center across various sites with perfection.
What needs improvement?
There is a need to allow the source vCenter Inventory to be imported with a single click.
What I meant by one click vCenter is that there is no current option to migrate a vCenter logical cluster as a whole. You can only migrate individual VMs only by adding them into a VPG (Virtual Protection Group). You can failover multiple VMs after adding them into VPG.
For how long have I used the solution?
I have used this solution for over three years.
What do I think about the stability of the solution?
There were no stability issues, it is one of the most stable software out there.
What do I think about the scalability of the solution?
There were no scalability issues, it is very simple and easy to deploy/scale.
How are customer service and technical support?
The technical support is amazing, i.e., if you purchase the premium support. They respond within minutes, it is a very professional technical support team.
Which solution did I use previously and why did I switch?
I have used a different solution. It was more complex and full of bugs, so that was the main reason that we switched to this product.
How was the initial setup?
The setup was very straightforward. Anyone can do it!
What's my experience with pricing, setup cost, and licensing?
Pricing depends on your future growth. Start small and then scale up.
Which other solutions did I evaluate?
We looked at another solution namely the VMware SRM solution, it is the recovery point for virtual machines.
What other advice do I have?
Just buy it with eyes closed, no requirements are needed. It works with various VMware versions.
This is the most amazing hypervisor-based replication that I have ever used.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Quick Links
Learn More: Questions:
- Software replication to remote sites during disaster recovery?
- What are the differences between Zerto, VMware SRM and Veeam Backup & Replication?
- Why is disaster recovery important?
- Can Continuous Data Protection (CDP) replace traditional backup?
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- When evaluating Disaster Recovery Software, what aspect do you think is the most important to look for?
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- Internal vs External DR Site: Pros and cons
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Including application license, support and maintenance, cost reductions and project non-app development labor costs, we see Zerto reducing overall project implementation costs by 20-25% and reducing project implementation time by 2-6 weeks. Farther along, DR test planning and execution is reduced from hundreds of hours to just a few hours. These are huge numbers, but with over 100 applications using Zerto, we have the track record to prove it.
Further savings will accrue over application lifecycles as we begin to use Zerto as an operational support tool for application and data migration, escalation of new releases into production, refreshing and cloning new dev/test environments. These are all tasks that previously took hundreds of planning and execution man-hours now can be reduced to 10 or 20 hours total. For example, one app team refreshes their dev environments 4X annually. By using Zerto, the reduced downtime, planning and manpower requirements for refreshes effectively will add another 4 to 6 weeks annually for work on new application enhancements.