Project Manager at Realnux
Real User
Top 5
High-quality, user-friendly, and quick to install
Pros and Cons
  • "The solution has always been very stable and reliable."
  • "The solution is a little bit expensive."

What is our primary use case?

The solution is primarily used for computing and to do database allocations

What is most valuable?

The product is very easy to use. It's extremely user-friendly.

The solution has always been very stable and reliable.

It's a well-made product. The construction is very high quality.

We found the installation to be very easy. It also does not take very long to deploy.

Technical support has always been very good. They and knowledgeable and they respond in a good amount of time.

What needs improvement?

The solution is a little bit expensive. It would be ideal if HPE could adjust its pricing to make the product more affordable.

For how long have I used the solution?

I've been dealing with the solution for more than ten years. It's been at least a decade. It's been a long time.

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What do I think about the stability of the solution?

The solution has been very stable over the years. It doesn't crash or freeze. It doesn't have bugs or glitches. The performance is always reliable.

What do I think about the scalability of the solution?

The solution is quite scalable. If a company needs to expand the product, it can do so with ease.

We have about ten or 12 users of the solution at this time.

How are customer service and support?

Technical support has always been very helpful and responsive when we have reached out to them. We're satisfied with the level of support they provide us. They've been very good over the years.

Which solution did I use previously and why did I switch?

We also use Dell servers as well. However, it's based on the project and the client.

How was the initial setup?

The initial setup is not complex at all. It's very straightforward and quite easy. A company shouldn't have any issues with the setup.

You can install it in less than ten minutes. It's a pretty quick process.

What about the implementation team?

We handled the implementation ourselves, in-house. It was very easy. Our hardware team, our engineering team, handled the entire process. We have eight engineers on-hand that can handle implementations.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap. It's quite expensive. It seems less competitive than other options on the market.

You don't pay for a license; you pay for the hardware outright.

What other advice do I have?

We're an integrator. We can help clients set up the solution.

I'd recommend the solution to other organizations. It's a very high-quality product.

In general, we have been very satisfied with the capabilities of the solution. It's well made and works well. I'd rate it at an eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user567903 - PeerSpot reviewer
IT Manager at AlgoSec
Real User
Advanced and expanded CPUs enable us to upgrade our customers every few months

What is most valuable?

I think the most valuable features are the CPU version which is very advanced, and the machine itself is very reliable in terms of how long we can use the hardware. Some of our customers are using it for five years, six years without the need to even replace a single part or use the service from HPE.

HPE is expanding the CPU very quickly, like every few months you get a new CPU and new technology in the field. That's very good for us because we can give our customers a very advanced server. Every three to six months we can upgrade their server if they like; or if we need to upgrade it in terms of using a stronger server such as more cores, etc.

How has it helped my organization?

We are using, in Israel, a company called Arrow to distribute, and they are very very good for shipping, packaging, in replacing the front panel. They work on HPE a lot. They are doing it very quickly, they distribute it very quickly.

What needs improvement?

I think that for us, we have is what we need. I'm not sure that we would like to see any new advanced features because we're not using such advanced features. I'm sure there's always places to improve but we are not using all of the advanced features that are in HPE.

Perhaps the one thing is support globally, or distribution globally. Today we distribute in the United States and, over there, we have a center that can distribute for us, but I don't think they have such in the Eastern part of the world. So that could be an area for improvement.

What do I think about the stability of the solution?

Stability is very high. We have not needed to refer to the warranty, during the three years that we got. Sometimes customers hold their products for five, six years without the need to use any of the warranty or services, so that's very reliable for use.

What do I think about the scalability of the solution?

I can tell you that through the years we definitely wanted to upgrade the servers, scale them up in terms of replacing CPU or even adding CPU for some of the servers that use one CPU, or RAM, or disks. We haven't had any trouble with that. That has been very easy.

How are customer service and technical support?

I use technical support from time to time. It's very easy to open a case, very quick response and, most of the time, the first response that we are receiving solves the problem. We aren't getting into long discussions or things like that.

We have Hebrew customer support, actually. 

Which solution did I use previously and why did I switch?

We used Dell and it wasn't as fast and accurate. 

How was the initial setup?

Very straightforward. Today, you have built-in the option to use SmartStart so it's very easy to set up the first time. It's very intuitive. For us, once again, that's very important.

Which other solutions did I evaluate?

We always look at other vendors, Dell, IBM. Right now we are checking into the option to buy storage so we are looking to, of course, 3PAR versus NetApp and EMC.

What other advice do I have?

I think that the most important thing that you need to look at is a company that will give them end to end support. HPE does that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HPE ProLiant DL Servers
March 2024
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it_user680187 - PeerSpot reviewer
Data Center Manager at Mentor graphics
Vendor
We use it to host software development environments.

What is most valuable?

The reliability and the support are probably the most reliable features for us. We enjoy the fact that support is quite good and the products do what they're supposed to do. We use it to host a lot of software development environments, so up-time is important to us. HP's products are very reliable.

How has it helped my organization?

The benefits are that it allows us deliver solutions to our software developers faster and the up-time is maintained.

What needs improvement?

  • More adoption of Intel's new processors
  • More SSD technology
  • More NVMe technology
  • Keeping the price down. (It's always the price, right?)

What do I think about the stability of the solution?

Stability is very good with HPE products. There is a lot of development going into their products and you can see that when the products go into our production data center.

What do I think about the scalability of the solution?

Scalability is very good as well. There are always options to buy bigger products, to add on disc storage, and to increase compute power.

How are customer service and technical support?

We use technical support all the time. They are very good. I would give them a rating of 8/10. No technical support organization is perfect.

Which solution did I use previously and why did I switch?

We knew we needed to invest in this solution because our customers told us. They needed more compute. We develop software, so they needed processing and compute power, so that they can get products to market faster.

How was the initial setup?

I was more or less involved in the initial setup. It was complex. We host different types of environments, so some of them are simple, but some of them are complex. We deal with a lot of:

  • Servers
  • Storage
  • Customers
  • Software configurations
  • Operating systems
  • Relationships between all of those components

Which other solutions did I evaluate?

We always look at other vendors, such as Dell and Supermicro. When looking for a vendor, usually price is important, obviously, as well as the stability of the products.

What other advice do I have?

I would say that they can't go wrong.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user364551 - PeerSpot reviewer
Senior Technical Analyst at Wolseley
Real User
The most valuable features for us are the stability and scalability of these servers.

Valuable Features

The most valuable features for us are the stability and scalability of these servers. However, what's truly key is the support we get.

Room for Improvement

They're very slow to boot up. And we can have issues with the driver sets for all operating systems as well. The blade enclosures themselves, though, are leading-edge technology.

I think the problem is that we're not geared up for automating the build process. We're still manually deploying servers.

Use of Solution

We're still using the Gen 8 blades, though we've bought many of the new ones and we're going to install them soon.

Deployment Issues

We've had quite a few issues doing the initial builds and getting the operating system up and running.

Stability Issues

It is very stable. HP products generally are.

Scalability Issues

It's scalable because you're not using actual discs within storage. You scale by adding additional services. The new Synergy product is going to be much better.

Customer Service and Technical Support

This is the key for us. The support from OCSL is excellent. We don't use them often.

Initial Setup

They take a long time to set up and they're quite complicated to build as well.

Other Solutions Considered

We're pretty much an HP shop.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Raju Koirala - PeerSpot reviewer
System Engineer at Leads Innovation
Real User
Responsive support, simple implementation, and highly scalable
Pros and Cons
  • "The technical support from HPE ProLiant DL Servers is very good. We can contact them through various means and they are responsive, they are quick."
  • "HPE ProLiant DL Servers could improve its portfolio, it could be more diverse because there is a limited number of them available. Dell, IBM, or Lenovo, have a better product portfolio that is diverse."

What is our primary use case?

We are using HPE ProLiant DL Servers for virtualized workloads.

What needs improvement?

HPE ProLiant DL Servers could improve its portfolio, it could be more diverse because there is a limited number of them available. Dell, IBM, or Lenovo, have a better product portfolio that is diverse.

For how long have I used the solution?

I have been using HPE ProLiant DL Servers for approximately five years.

What do I think about the stability of the solution?

HPE ProLiant DL Servers is a stable solution.

What do I think about the scalability of the solution?

I have found HPE ProLiant DL Servers to be highly scalable.

I would recommend this solution for all-sized enterprises.

How are customer service and support?

The technical support from HPE ProLiant DL Servers is very good. We can contact them through various means and they are responsive, they are quick.

How was the initial setup?

I've done a few installations of HPE ProLiant DL Servers and I would rate it as easy. The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of HPE ProLiant DL Servers is reasonable compared to other solutions.

Which other solutions did I evaluate?

When comparing HPE ProLiant DL Servers to other solutions we did not see much of a difference in features. The attractive aspect of the solution was its price. It was less expensive than other OEMs.

What other advice do I have?

I rate HPE ProLiant DL Servers a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user567657 - PeerSpot reviewer
Customer Operation Manager at a tech company with 10,001+ employees
Real User
Its scalability and clustering features are valuable.

What is most valuable?

  • Scalability
  • Availability
  • It’s robust
  • Clustering
  • Virtualization

I can do with it almost everything within minutes.

How has it helped my organization?

It reduced costs and time.

What do I think about the stability of the solution?

I would say it's not the top of the line, but it's near the top. We had some cracks in the past but stability is high. It's not outstanding, but it's high.

What do I think about the scalability of the solution?

For these kinds of features themselves, scalability is OK, but I expect much better performance from the scalability. There are some features that are quite slow and we have faced some issues with them in the past.

How are customer service and technical support?

We have used technical support twice and it was slow. I would give it a rank of 2/5. They are a big organization, but the support teams are very, very slow.

Which solution did I use previously and why did I switch?

Management decided to move to this solution. I inherited this from them. We were using a solution from IBM. We negotiated a better price with HPE.

What other advice do I have?

Make sure you negotiate yourself a very good service contract.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user680286 - PeerSpot reviewer
System Enginner at a tech services company with 11-50 employees
Consultant
It has the scalability of the processors, high core counts, and additional memory capacity.

What is most valuable?

It has the scalability of the processors, high core counts, and additional memory capacity.

How has it helped my organization?

Obviously, more performance from having the higher core counts and the additional memory.

What needs improvement?

I would like to see additional work on making the intelligent provisioning work with VMware.

What do I think about the stability of the solution?

The stability has been very good. It is very reliable.

What do I think about the scalability of the solution?

Scalability has been good as well. There's actually a scale from really low core counts up to the higher-end Intel processors.

How are customer service and technical support?

I have used tech support for warranty claims. They are good and respond quickly.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution because our customers asked for this series of servers. HPE is our primary go-to solution for servers, unless somebody asks for some other brand in particular. When looking for a vendor, the main differentiation between most of them is good back-end support. We've had good luck with HPE support.

How was the initial setup?

The setup was straightforward.

What other advice do I have?

Go for it and call HPE support if you get stuck.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gerente TI at Tecdex
Real User
It's not difficult to put all the elements together and configure it for our customers
Pros and Cons
  • "ProLiant is highly stable. We've had very few problems with the servers. We only once had an issue with the hard disk in an HPE server."

    For how long have I used the solution?

    We've been using ProLiant for six years.

    What do I think about the stability of the solution?

    ProLiant is highly stable. We've had very few problems with the servers. We only once had an issue with the hard disk in an HPE server.

    What do I think about the scalability of the solution?

    The scalability is good. We have about 500 users now, but the business is growing strongly in licenses and post-sales service contracts.

    How are customer service and support?

    HPE support is very good.

    How was the initial setup?

    ProLiant servers are easy to deploy. It's not difficult to put all the elements together and configure it for our customers.

    What's my experience with pricing, setup cost, and licensing?

    Some of the licenses are for one year, and others are for three years. It's a standard fee with no additional charges.

    What other advice do I have?

    I rate ProLiant10 out of 10. My advice to new users is to be sure all the elements are compatible between systems. Also, you need to ensure the customers' needs match the size of the server that will be implemented. I'm talking about computer power.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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