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reviewer2283783 - PeerSpot reviewer
Devops Lead at a computer software company with 11-50 employees
Real User
Top 20
Reliable monitoring and metrics collection
Pros and Cons
  • "It is truly reliable."
  • "I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

What is our primary use case?

I primarily use this solution for troubleshooting, problem investigation, alerting, and trend analysis.

What is most valuable?

Prometheus is much better for metrics collection. I don't have much experience with other tools, but Prometheus and Grafana have somehow become the industry standard for monitoring.

What needs improvement?

I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana.

For how long have I used the solution?

I have used this solution for two years.

Buyer's Guide
Grafana Enterprise Stack
August 2025
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What do I think about the stability of the solution?

It is truly reliable. We didn't face serious technical issues.

How was the initial setup?

The setup is easy and takes a couple of hours. Nothing crazy.

What's my experience with pricing, setup cost, and licensing?

Both Prometheus and Grafana are open source. You can purchase a license to get the online service and better support, but I am not responsible for making this decision within my company.

Which other solutions did I evaluate?

Some organizations are better equipped with tools like Datadog, Splunk, or other systems, but I don't have any experience with these.

What other advice do I have?

I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Gregory Diana - PeerSpot reviewer
Managing Director at Exponential Energy (Pty) Ltd
Real User
Top 10
Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points
Pros and Cons
  • "Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
  • "In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."

What is our primary use case?

It's a dashboarding system. It's good because if you're doing energy management, people like yourself don't pay millions of pounds or dollars just to see your energy usage. That's why all the systems are free. You just log on, and although you have to accept what they provide, it's sufficient. 

When you want to get into that type of market, cost is a big driving factor. Then, there are things like Node-RED, which are free. You can go on there and do everything you want: dashboards, even reporting. I can do my bulk reporting through Node-RED, using it as the enterprise version. I suck the data out, customize my reports, and do a bulk run—all free.

How has it helped my organization?

Grafana itself has a number of third-party interfaces, and it depends on which one you choose. It's just a dashboard system. You've got to write your own database access. I found one with an Indian guy in England who's made the interface very simple and easy. 

You can write queries and do a lot of stuff that the standard tools can't do because people get data in JSON and XML, and many of these things are very specific and very expensive.

What is most valuable?

I use the charting functions. It's got a very serious charting function. You can pull data in, stack the data, and change colours and shades. The chart plugin is very good, far better than any other charting tool I've seen.

Dashboard management:

Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards. It can automatically create a list if you've got a hundred meters and then automatically do all one hundred and fold them up so you can make very detailed or very compact dashboards with it.

Real-time monitoring: 

I do real-time monitoring in the millisecond region, not banking-like real-time. If you're looking at waveforms and stuff like that, there's no product suitable for it.  I have to use an embedded system to do the real-time stack and then take the data from there and view it. A lot of these things claim they can stream data in real-time, but nothing can really do it accurately. They can do it approximately.

Security features & data governance:

I've never had a problem with data governance. In terms of security, it runs on your own server. You put your own security on it. If any passwords are on the server, they don't get passed. You don't have to pass them in your API strings. It's very secure in that regard. 

I've never had a problem. I've never heard them report any data breaches because they don't hold any data. The data is yours. It's just a middleman. It takes the data from you, displays it, and that's it. 

I do know there is a problem. You can create a dashboard for your screen at work, and it will flip over and update. But if you go to the URL, delete it, and go back, it will go back to your original dashboard. So people can have access to your whole dashboard system.

What needs improvement?

In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck.

However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. 

Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you. 

For how long have I used the solution?

I've used it for many years now because it's free for small users.

What do I think about the stability of the solution?

The version control is very good. They have:

  • A stable version 
  • Beta versions

In certain instances, the beta version has fallen down. One problem is that I can't reset it to the earlier version; I have to start again. So, I don't use the beta versions, and I only work with stable versions.

What do I think about the scalability of the solution?

The scalability is your problem because you're accessing your own database. It depends on your database. 

I've got a personal database with MS SQL, and it's slow and horrible. But the Postgres, which supports millions of meters, is very quick. So, it depends on your database design with scalability. It's got nothing to do with Grafana. 

Grafana is used mostly for very large data centres worldwide. That's why they give it away for free for smaller users. But for enterprise, you're talking about hundreds of thousands of dollars to buy into the system. People like Google use it in their big data centres. A lot of data centre people use it. That's its prime focus.

How are customer service and support?

Grafana has a very good wiki where you can get help. But direct support from them is very limited. They focus on their big customers.

If you're trying to do something left field, they just won't respond to you unless you pay for support.

However, I've never had any support from them. I've never needed support. I've worked with the stable version and used a third party, so any issues I've had were with the third party, not Grafana.

How was the initial setup?

You can just download it and put it on your PC, and it will start running. Then you have to set it up; it has tons of internal settings you can customize. You can also make it more security-enhanced with two-factor authorization. 

In terms of scalability, you can take something like that and scale it up for a bigger organization. No problem, because it's got all the features to enable it to do that.

Integration capabilities & third-party tools: 

It allows you to access the entire JavaScript. You can take Grafana and embed it in Node-RED, for example, or embed it in other places. They've got all that.

There are lots of tools or third-party tools available, and you have to choose what you want to use. Grafana develops and maintains a limited number of tools, which serve the market they are intended for. 

If you want to do something left field or right field, then Grafana, Microsoft, or any of these things are not something that you go for unless you do it yourself.

What about the implementation team?


What was our ROI?

I don't use it for services or commercial purposes. There's no return on investment because it's not costing us anything. The only investment is our time in programming and setting it up. So for us, it's like a 100% return on investment.

What's my experience with pricing, setup cost, and licensing?

It is open-source for small users. For energy management in any organization, you need more than two or three users. You don't need 20 users. It's not like Windward, where there are a whole lot of people using it. 

Grafana Enterprise Stack allows up to three users. If you want more than that, then I think it's 35 dollars a year per user.

What other advice do I have?

If you're just using Grafana as it is and what it's designed for, I would say it's a ten out of ten. There's nothing else like it that I've seen. There are lots of dashboard systems, but not for free and not online, and they don't have all the features that Grafana has.

My advice depends on what people want. For example, I have customers who pay a lot of money for Schneider metering software. I tell them they can get the data out of the SQL database and use Grafana. You can customize it and never have to pay for an upgrade. Those Schneider models, and a lot of people, basically work on the next version. In about three versions, the software has not been compatible with your old databases. 

Here, if you've got the old database, you don't have to buy the new system. You still have the same meters in the system. Just use Grafana or Node-RED. It's also free. You just have to learn how to pull the data in and out, and you've got yourself a free system.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Grafana Enterprise Stack
August 2025
Learn what your peers think about Grafana Enterprise Stack. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
reviewer2175855 - PeerSpot reviewer
SNOC Service Delivery Engineer at a financial services firm with 10,001+ employees
Real User
Top 20
Offers simplicity and effectiveness in handling our monitoring needs
Pros and Cons
  • "The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
  • "I have encountered occasional issues with false inputs or incorrect data in Grafana."

What is our primary use case?

I primarily use Grafana for monitoring various aspects of our infrastructure, such as CPU and memory utilization, storage, and response times. It helps me gain a clear overview of resource usage and performance metrics, allowing me to quickly identify any anomalies or issues like high failure rates.

What is most valuable?

The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables.

What needs improvement?

I have encountered occasional issues with false inputs or incorrect data in Grafana, but I am not sure whether these stem from the tool itself or our configuration. In terms of improvements, while Grafana serves our monitoring needs well, additional functions like enhanced application flow visualization could be beneficial for providing more comprehensive insights into our systems.

For how long have I used the solution?

I have been working with Grafana Enterprise Stack for six months.

What do I think about the stability of the solution?

I would rate the stability of Grafana as a seven out of ten. While we have encountered occasional issues with data loading or display, I'm not sure if these stem from Grafana itself or other factors.

What do I think about the scalability of the solution?

We have approximately 200 to 300 end users of Grafana at our company.

Which solution did I use previously and why did I switch?

In my experience, I prefer Grafana Enterprise Stack over competitors like AppDynamics. Grafana is easier to use, especially for standard monitoring tasks, while AppDynamics offers a broader overview of application interactions but can be more complex to navigate.

What other advice do I have?

For us, Grafana serves as our go-to tool for monitoring infrastructure performance. While we don't handle the initial integration or setup, we rely on Grafana to investigate alerts and anomalies, collaborating with support teams to confirm and address any issues promptly. Overall, Grafana empowers our monitoring efforts, keeping us informed and proactive in maintaining system stability and performance.

Overall, I would rate Grafana Enterprise Stack as an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Mustafa Husny - PeerSpot reviewer
Senior System Engineer at Techline-eg
Real User
Top 5Leaderboard
Useful for monitoring the metrics of Selenoid
Pros and Cons
  • "The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
  • "The tool needs to show only fewer updates."

What is our primary use case?

I use Grafana Enterprise Stack primarily to monitor the metrics of Selenoid, focusing on checking the CPU, iOS, network, and additional metrics. I create dashboards to check the status of these metrics. I utilize it for alerting, particularly in monitoring memory issues. Additionally, I use Logstash for log searching and analysis, focusing on Linux and other logs.

What is most valuable?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues. 

The tool has refined monitoring data. This allows us to make on-the-spot decisions. 

What needs improvement?

The tool needs to show only fewer updates. 

What do I think about the stability of the solution?

To ensure stability, I regularly inspect the machine and assess whether additional resources are needed. If necessary, I scale up the resources of the machine. 

What do I think about the scalability of the solution?

I haven't encountered any issues during the implementation of a single node or in monitoring the network.

How are customer service and support?

I use Google to search for answers. 

How was the initial setup?

The tool's deployment is straightforward and takes six hours to complete. You just need to add your exporter and license, and then you are up and running. 

What about the implementation team?

We did the deployment in-house. 

What's my experience with pricing, setup cost, and licensing?

I use the tool's free license. 

What other advice do I have?

I rate the product a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oussama Bourguiga - PeerSpot reviewer
DevOps engineer at Esprit
Real User
Top 5
The solution can be used for monitoring, but it should include integration with Power BI
Pros and Cons
  • "The most valuable feature of Grafana Enterprise Stack is the dashboards."
  • "The solution should include integration with Power BI."

What is our primary use case?

We use Grafana Enterprise Stack for monitoring.

What is most valuable?

The most valuable feature of Grafana Enterprise Stack is the dashboards.

What needs improvement?

The solution should include integration with Power BI.

What do I think about the stability of the solution?

The solution’s stability could be improved.

I rate Grafana Enterprise Stack a six out of ten for stability.

What do I think about the scalability of the solution?

I rate Grafana Enterprise Stack a six out of ten for scalability.

How was the initial setup?

Grafana Enterprise Stack's initial setup is straightforward.

What about the implementation team?

Grafana Enterprise Stack's deployment did not take much time. The solution was implemented through an in-house team.

What other advice do I have?

I would recommend Grafana Enterprise Stack to other users.

Overall, I rate Grafana Enterprise Stack a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Grafana Enterprise Stack Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Grafana Enterprise Stack Report and get advice and tips from experienced pros sharing their opinions.