CEO at a computer software company with 1-10 employees
Reseller
Top 20
Helps us filter intrusions from the internet with good signature-based anomaly detection and zero-day protection features
Pros and Cons
  • "We like signature-based anomaly detection and zero-day protection features."
  • "Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection."

What is our primary use case?

We use Fortinet FortiGate IPS to filter intrusions from the internet as the Edge firewall and to protect our server farm.

What is most valuable?

We like signature-based anomaly detection and zero-day protection features. For zero-day protection, we use Cloud Sandboxing, so whenever the zero-day threat occurs, it automatically sends it to its Cloud Sandbox. After getting information from Cloud Sandbox, then the intrusion is defined.

What needs improvement?

Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection. They have some machine language learning but can still improve using AI.

For how long have I used the solution?

We have been using this solution for almost eight years.

Buyer's Guide
Fortinet FortiGate IPS
May 2024
Learn what your peers think about Fortinet FortiGate IPS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,599 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable, as it can be verified from Gartner's report and previously on NSS lab test reports. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

It is scalable, and I rate the scalability a seven out of ten.

How are customer service and support?

For level 1 and 2 support, our technical team can handle these cases in-house. But for higher-priority cases, we use Fortinet technical support. They have a technical assistance center in India and escalate to France for complex or higher-priority problems. I rate the technical support in India a six out of ten.

How was the initial setup?

There is a lot of documentation from the vendor side for the setup, which is good, and we have some hands-on experience with the product. So with help from their technical assistance center and their system engineer, the setup is good.

The setup can be done in-house, but we have partners and colleagues with eight years of experience using the product, so we are comfortable with it.

The setup depends on customer requirements and the scope of the work. We rate the setup as difficult because it depends on the variety of servers. The more platforms there are the more signatures or IPS rules that need to be customized. So based on the requirements, we see the full list of servers and full features they want to protect, calculate the expertise level required and what needs to be deployed on the system to set it up. A mid-level consultant can deploy it, which can be completed within two to three days if the customer is clear on their requirements.

What's my experience with pricing, setup cost, and licensing?

It has a competitive price. I rate the price an eight out of ten compared to other IPS solutions. Fortinet is a bit higher in terms of price.

What other advice do I have?

I rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Integrator / Reseller
PeerSpot user
Shantanu Kumar - PeerSpot reviewer
System Engineer at InnovAccer Inc.
Real User
Top 10
Easy to manage with good UI and an easy setup
Pros and Cons
  • "It is easy to set up."
  • "Whitelisting could be better."

What is our primary use case?

At the moment, we are moving things around.

We were using the solution as a firewall, and for VPN access as well. We could do user creation on it and just allow users access.

What is most valuable?

It's very easy to manage things like the IPs or the URLs we need to whitelist. 

In terms of the user, we need to create one or just provide access. We have separate groups, which is useful.

The UI is also very familiar. It makes the solution easy to access and we find it easy to do the things we need to do thanks to the user interface.

It is easy to set up. 

What needs improvement?

Whitelisting could be better. We'd like to be able to automate more so we can whitelist in bulk. It would be ideal to have the ability in this tool or to have a tool that could plug in and allow us to do whitelisting in batches. 

For how long have I used the solution?

I've been using the solution for more than a year. 

What do I think about the stability of the solution?

The solution is mature. It's been in the market for a long time. There are no bugs or glitches. The performance is good. It doesn't crash or freeze. It's quite reliable. 

How are customer service and support?

I've only used technical support once or twice to deal with a few issues. They were helpful and responsive. Support typically answers very quickly, with results in minutes. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We're in the process of moving to Palo Alto.

How was the initial setup?

The solution is very straightforward to set up. The deployment took a maximum of one week. After that, we had everything up and running. 

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the exact cost involved in relation to licensing. 

What other advice do I have?

I'm a customer and end-user. 

I've used the solution across two or three companies. 

Before choosing this solution, I'd advise users to ensure its capabilities match with the company's needs. 

I'd rate the solution eight out of ten. The UI is good, the solution is easy to implement, and it fits in with various environments. It's a good product.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate IPS
May 2024
Learn what your peers think about Fortinet FortiGate IPS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,599 professionals have used our research since 2012.
SandroQuinto - PeerSpot reviewer
IT Coordinator at Plasser do Brasil
Real User
Top 5
Great detection and anomaly hunting with a quick response
Pros and Cons
  • "The detection is great."
  • "The solution could maybe use more integration with artificial intelligence to be more proactive."

What is our primary use case?

The solution is helping us with the base key match work operations center. They are monitoring our match work 24/7.

What is most valuable?

Overall, it's a great solution. 

The detection is great. The possibility to detect any anomaly under our match work is great. We have a quick response.

What needs improvement?

We'd like more integration with the analyzer so we can track down any problem and have a correlation to try to find the root cause.

The solution could maybe use more integration with artificial intelligence to be more proactive.

For how long have I used the solution?

I've used the solution for eight months or so. 

What do I think about the scalability of the solution?

We have about 100 users on the solution right now. 

Which solution did I use previously and why did I switch?

I'm just using Fortinet right now.

What's my experience with pricing, setup cost, and licensing?

We pay monthly for licensing. You just need to pay standard costs and do not need to pay extra fees. 

What other advice do I have?

I'm using the Fortigate 60f.

We're a partner. 

I'd rate the solution nine out of ten. We are quite happy with its capabilities. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Network/Systems Administrator at TRSP
Real User
High efficiency, reliable, and straightforward setup
Pros and Cons
  • "The most valuable feature of Fortinet FortiGate IPS is its efficiency."
  • "I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better."

What is our primary use case?

Fortinet FortiGate IPS are used for intrusion prevention and for protecting from intrusion.

How has it helped my organization?

Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain.

What is most valuable?

The most valuable feature of Fortinet FortiGate IPS is its efficiency.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate IPS is highly reliable and stable. We have not had any major issues in network operations due to this firewall and security enhancements.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate IPS is good.

We have approximately 1,000 users using the solution. We plan to increase the usage of the solution.

How are customer service and support?

I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better.

How was the initial setup?

The initial setup of Fortinet FortiGate IPS is straightforward. The implementation can be done in two to three days. However, it depends on your network infrastructure and the configurations.

What about the implementation team?

The implementation of Fortinet FortiGate IP can be done in-house if you have a good sizable team. However, in our case, we took the services of a consultant to migrate it.

We have a team of two to three people who can do the deployment and migrations.

What other advice do I have?

I recommend this solution to others. It's a very stable, reliable, and scalable solution.

I rate Fortinet FortiGate IPS an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure manager at a financial services firm with 1,001-5,000 employees
Real User
Excellent protection for websites, servers and more
Pros and Cons
  • "The feature that I find most valuable is its protection of the websites."
  • "I would like to be able to generate reports about the protections that we have. I would like a report feature."

What is our primary use case?

We have FortiGate with all the licenses - antivirus, IPS, and advanced threat protection. It's a combination of protection in the perimeter. We have configured some rules for IPS protection in the FortiGate perimeter.

We use it as part of a combination of protections because we have the DMT virus, the IPS, and WOFF option. We protect our services like Apache, our website and the internet.

We configure the rules for the Windows server, the Linux server, and Apache and AIS.

What is most valuable?

The feature that I find most valuable is its protection of the websites.

What needs improvement?

I would like to be able to generate reports about the protections that we have. I would like a report feature.

For example, I would like to see that in VPN and FortiGate, that the equipment that connects to the network is evaluated. Right now, FortiGate validates the users in the active directory and the users have the right permissions to connect. I would also add the user and the computers that are allowed in the active directory. It evaluates the actual active directory, and some computers are allowed but not all. Only the computers that are in the active directory. Right now, when you connect to the VPN, FortiGate checks the active directory. They have the check feature but it should be improved.

This solution has records but I would like to see that in IPS you could define your rules - we have almost 10 or 15 rules, and see if these rules provided protections over the month. For example, to track a specific rule across the IPS solution.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for five years and Cisco for about eight years.

What do I think about the stability of the solution?

Yes, it is stable. The solution protects us from attack. We have heard that other companies are being attacked, but we are not since we installed FortiGate.

The way the configuration was supplied was correct and we don't have any events. But we heard about other, similar companies, that do have events, but we don't.

What do I think about the scalability of the solution?

Fortinet FortiGate IPS is scalable.

In our case, we are a company of 100 employees and we selected a solution for 250, so we didn't have the need to scale because we designed it from the beginning for more people. We are still using it after five years. We have to change the equipment because they don't allow us to migrate to a new version. In the renewable licenses, they offered me a trade-in and I returned the last FortiGate and they gave me the new FortiGate. I have the FortiGate 600D model. After five years we had to change the equipment. With Cisco, for example, you can keep going. I have the same model with Cisco for eight years and I didn't have to change it. But in FortiGate, after five years, I had to trade it in.

How are customer service and support?

The technical support is excellent. I prefer to open a case directly to FortiGate because I can have a session with a technical contact, and we can review the case directly with the support. We also have some protocols, like BGP in the perimeter, and in two cases, I needed the support person to connect me to another person for technical support to help me with our special protocol.

The support is 24 hours.

How was the initial setup?

The initial setup us is easy and friendly.

It took almost a month. In a month, we deployed all the FortiGate with the features and the rules.

What other advice do I have?

My advice to anyone considering Fortinet FortiGate IPS is that it is important to set the right rules and set all the configurations to make them preferred for a partner. The partner makes all the rules that the company needs because if you stay the course, although it's easy and friendly in the beginning, some configurations need a common line and require you to design how it works right around the network. So it is important that you take a partner who has experience with designs and can implement the correct solution for your company.

On a scale of one to ten, I would give Fortinet FortiGate IPS a nine

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Finis Ross - PeerSpot reviewer
Sr Technician at a computer software company with 501-1,000 employees
Vendor
Practically perfect in every way with superior marks for the VPN services
Pros and Cons
  • "The initial setup is straightforward."
  • "We have not had to reach out to FortiGate support yet and that is a pretty good track record."
  • "The VPN used with the product is secure and reliable without lag."
  • "Integration with the antivirus companion Webroot is not seamless on Mac computers."

What is our primary use case?

We just use it for intrusion detection and prevention.  

What is most valuable?

I think that the VPN software used through FortiGate is what our clients appreciate the most. They get secure reliable connections without lag.  

What needs improvement?

I have been pretty satisfied with the application as it is. I am pleased with the layout and how everything is integrated. Sometimes we will have a client who has a firewall that is not FortiGate, and often times we are able to convince them to switch over to using FortiGate as their solution because of our recommendations.  

On a little different subject, the software for antivirus that we usually use with FortiGate is called Webroot. I know that some of our Apple / Mac clients experience some issues with the integration of that product. The integration, in that case, is not seamless. That is an issue that could be addressed.  

For how long have I used the solution?

We have been using Fortinet FortiGate IPS (Intrusion Prevention Service) since February of 2020. So that is about seven or eight months.  

What do I think about the stability of the solution?

The FortiGate product is very stable.  

What do I think about the scalability of the solution?

We have not scaled the use of the product much during the time that we have used it. Because we have small business clients and we usually are involved in offering other lower-end firewalls, I am not familiar with scaling FortiGate up because our clients are generally not poised for short-term growth. Our clientele is always 500 or fewer employees and so it is a pretty straightforward implementation and common, smaller user group size.  

How are customer service and technical support?

I have not had to reach out to technical support. That is actually one of the reasons why I think we are pretty satisfied with the software and hardware: we have not had to reach out. I am the senior technician here and if I have not had to reach out to FortiGate support yet, that is a pretty good track record.  

How was the initial setup?

The initial setup is straightforward. Just click a button and it is there in a short amount of time. Nothing complicated about the setup.  

What's my experience with pricing, setup cost, and licensing?

The pricing for FortiGate IPS is competitive with other products in the category.  

What other advice do I have?

On a scale from one to ten (where one is the worst and ten is the best), I would rate FortiGate IPS as a ten-out-of-ten. It is just that good.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network Engineer at Masterfox
Reseller
Top 20
A tool with an easy initial setup phase
Pros and Cons
  • "My company never had any complaints about the tool in terms of performance or stability."
  • "The tool is expensive for small businesses, making it an area where the tool can improve the product by making it available at a cheaper rate."

What is our primary use case?

Our company's technical team handles the reselling part of the tool. I haven't heard of any problems related to the product.

My company's clients use the solution. The tool is not majorly used to monitor the network traffic or intrusion, so it is purely for protecting the network.

What needs improvement?

The tool is expensive for small businesses, making it an area where the tool can improve the product by making it available at a cheaper rate.

For how long have I used the solution?

I have experience with Fortinet FortiGate IPS. My company operates as a reseller. Sometimes, we purchase products to help our company's clients who need to renew the licenses of certain solutions.

What do I think about the stability of the solution?

My company never had any complaints about the tool in terms of performance or stability.

What do I think about the scalability of the solution?

My company's clients are usually small businesses, so they don't spend too much time on security and protection, meaning they use the tool to meet their bare minimum needs.

How are customer service and support?

Though I have never contacted the solution's technical support, I feel that the tool offers good support since I have never heard any complaints about the product's technical team from my company's team members.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I think that my company has been using Fortinet FortiGate IPS for at least four to five years. My company has not been using the rest of the products in the market, so it is not possible for me to compare Fortinet FortiGate IPS with other solutions. So far, my company has been happy with Fortinet FortiGate IPS.

How was the initial setup?

The product's initial setup phase was pretty easy because my company is familiar with the product.

The solution is deployed on an on-premises model.

The solution can be deployed in an hour.

What's my experience with pricing, setup cost, and licensing?

The tool is a bit pricey for small businesses, but it is still bearable in terms of cost.

What other advice do I have?

Fortinet FortiGate IPS is used alone, so there is no need for any integrations.

The tool is not majorly used to monitor traffic or intrusions, so it doesn't provide much visibility in such areas. I am not sure whether Fortinet FortiGate IPS can be used easily for monitoring, considering that our company has many firewall tools over different networks. I am not sure whether it is possible to use the tool to log in or sign in individually.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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PeerSpot user
Occupational safety technician at Concremat
Real User
Top 5
Filtering information is easy with this stable and scalable solution
Pros and Cons
  • "The solution provides an easy way to filter information and Fortinet lab is a great place to discover new things."
  • "The interface and product support could use improvement."

What is our primary use case?

Our company has 500 users of the solution. 

What is most valuable?

The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things. 

What needs improvement?

The interface and product support could use improvement. 

For how long have I used the solution?

I have used the solution for fifteen years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Product support could use improvement. 

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The solution is offered as an annual license. 

What other advice do I have?

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate IPS Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Fortinet FortiGate IPS Report and get advice and tips from experienced pros sharing their opinions.