Our company's technical team handles the reselling part of the tool. I haven't heard of any problems related to the product.
My company's clients use the solution. The tool is not majorly used to monitor the network traffic or intrusion, so it is purely for protecting the network.
The tool is expensive for small businesses, making it an area where the tool can improve the product by making it available at a cheaper rate.
I have experience with Fortinet FortiGate IPS. My company operates as a reseller. Sometimes, we purchase products to help our company's clients who need to renew the licenses of certain solutions.
My company never had any complaints about the tool in terms of performance or stability.
My company's clients are usually small businesses, so they don't spend too much time on security and protection, meaning they use the tool to meet their bare minimum needs.
Though I have never contacted the solution's technical support, I feel that the tool offers good support since I have never heard any complaints about the product's technical team from my company's team members.
I rate the technical support an eight out of ten.
I think that my company has been using Fortinet FortiGate IPS for at least four to five years. My company has not been using the rest of the products in the market, so it is not possible for me to compare Fortinet FortiGate IPS with other solutions. So far, my company has been happy with Fortinet FortiGate IPS.
The product's initial setup phase was pretty easy because my company is familiar with the product.
The solution is deployed on an on-premises model.
The solution can be deployed in an hour.
The tool is a bit pricey for small businesses, but it is still bearable in terms of cost.
Fortinet FortiGate IPS is used alone, so there is no need for any integrations.
The tool is not majorly used to monitor traffic or intrusions, so it doesn't provide much visibility in such areas. I am not sure whether Fortinet FortiGate IPS can be used easily for monitoring, considering that our company has many firewall tools over different networks. I am not sure whether it is possible to use the tool to log in or sign in individually.
I rate the overall tool an eight out of ten.