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AMITKUSHWAHA - PeerSpot reviewer
Optical Fiber Splicer at Tachyon Broadband
Real User
Reliable and easy to set up with good security features
Pros and Cons
  • "The product is scalable."
  • "There could be more modifications."

What is our primary use case?

We primarily use the solution for security purposes. 

What is most valuable?

Some security features are used for side blocking and antivirus and application control and bandwidth control. These are important for us.

The initial setup is straightforward. 

It's a reliable tool.

The product is scalable. 

What needs improvement?

There could be more modifications. Some features are enabled, however, compared to Fortinet, some features are not easy. 

Sometimes the dashboard does not open properly. When we add more options, SD-WAN features, and user control features, the opening is very slow. It does not sync properly.

For how long have I used the solution?

We've used the solution for one or two years. 

Buyer's Guide
Fortinet FortiGate IPS
June 2025
Learn what your peers think about Fortinet FortiGate IPS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and quite reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. There is no hardware. There are many clients and we have not had any complaints so far in regard to the product.

How are customer service and support?

Technical support is good, however, they do not respond quickly. They respond late. When we log the case, there's no priority with service. You can't get a response, for example, within an hour or two unless you have priority. Cisco, in contrast, divides its services into P1, P2, or P3. That way, if something is recognized as a P1, they get help much faster. 

Which solution did I use previously and why did I switch?

I also work with Cisco. I'm also aware of Palo Alto as an option. 

How was the initial setup?

The initial setup is straightforward and not complex. It's easy compared to Palo Alto and a few others.

Our deployment of Fortinet FortiGate took two years.

What about the implementation team?

We are resellers. We are able to handle the setup and deployment.

What other advice do I have?

We are resellers. 

The Fortinet 201 and 900 series are very good.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Harshama Silva - PeerSpot reviewer
Senior Manager at ITX360 (Pvt) Ltd
Real User
Top 5
Straightforward deployment, is stable, and scalable
Pros and Cons
  • "The solution is user-friendly."
  • "To stay ahead of the competition Fortinet FortiGate IPS needs to think about how to adjust pricing."

What is our primary use case?

We use FortiGate to restrict access from internal, external, and some applications from publishing to the internet. This solution helps us achieve our purpose.

What is most valuable?

The solution is user-friendly. Fortinet FortiGate IPS has a feature called SPVen. The solution is easy to configure, the activation is perfect, the tech support is good, and the back-end database is good.

What needs improvement?

Price is a major competitor in the market for solutions. When we compare solutions, it's important to consider the pricing. To stay ahead of the competition Fortinet FortiGate IPS needs to think about how to adjust pricing. Most people prefer to use Apollo setpoint.

For how long have I used the solution?

I have been using the solution for over eight years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

We have around 500 people including IT engineers and developers using the solution.

Which solution did I use previously and why did I switch?

I have previously used Check Point IPS and switched to Fortinet FortiGate IPS because of the cost and because Check Point IPS requires separate licensing.

How was the initial setup?

The initial setup is straightforward. We can do the basic steps in as little as 30 minutes. If we need to do more detailed work and fine-tuning, it may take longer. But the basics can be done quickly.

What about the implementation team?

We completed the implementation in-house.

What's my experience with pricing, setup cost, and licensing?

I give the pricing of the solution a six out of ten.

What other advice do I have?

I give the solution a nine out of ten.

The solution's maintenance can be completed by one person.

I recommend the solution to other users.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Fortinet FortiGate IPS
June 2025
Learn what your peers think about Fortinet FortiGate IPS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
CEO at a computer software company with 1-10 employees
Reseller
Helps us filter intrusions from the internet with good signature-based anomaly detection and zero-day protection features
Pros and Cons
  • "We like signature-based anomaly detection and zero-day protection features."
  • "Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection."

What is our primary use case?

We use Fortinet FortiGate IPS to filter intrusions from the internet as the Edge firewall and to protect our server farm.

What is most valuable?

We like signature-based anomaly detection and zero-day protection features. For zero-day protection, we use Cloud Sandboxing, so whenever the zero-day threat occurs, it automatically sends it to its Cloud Sandbox. After getting information from Cloud Sandbox, then the intrusion is defined.

What needs improvement?

Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection. They have some machine language learning but can still improve using AI.

For how long have I used the solution?

We have been using this solution for almost eight years.

What do I think about the stability of the solution?

It is stable, as it can be verified from Gartner's report and previously on NSS lab test reports. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

It is scalable, and I rate the scalability a seven out of ten.

How are customer service and support?

For level 1 and 2 support, our technical team can handle these cases in-house. But for higher-priority cases, we use Fortinet technical support. They have a technical assistance center in India and escalate to France for complex or higher-priority problems. I rate the technical support in India a six out of ten.

How was the initial setup?

There is a lot of documentation from the vendor side for the setup, which is good, and we have some hands-on experience with the product. So with help from their technical assistance center and their system engineer, the setup is good.

The setup can be done in-house, but we have partners and colleagues with eight years of experience using the product, so we are comfortable with it.

The setup depends on customer requirements and the scope of the work. We rate the setup as difficult because it depends on the variety of servers. The more platforms there are the more signatures or IPS rules that need to be customized. So based on the requirements, we see the full list of servers and full features they want to protect, calculate the expertise level required and what needs to be deployed on the system to set it up. A mid-level consultant can deploy it, which can be completed within two to three days if the customer is clear on their requirements.

What's my experience with pricing, setup cost, and licensing?

It has a competitive price. I rate the price an eight out of ten compared to other IPS solutions. Fortinet is a bit higher in terms of price.

What other advice do I have?

I rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Integrator / Reseller
PeerSpot user
Shantanu Kumar - PeerSpot reviewer
System Engineer at InnovAccer Inc.
Consultant
Easy to manage with good UI and an easy setup
Pros and Cons
  • "It is easy to set up."
  • "Whitelisting could be better."

What is our primary use case?

At the moment, we are moving things around.

We were using the solution as a firewall, and for VPN access as well. We could do user creation on it and just allow users access.

What is most valuable?

It's very easy to manage things like the IPs or the URLs we need to whitelist. 

In terms of the user, we need to create one or just provide access. We have separate groups, which is useful.

The UI is also very familiar. It makes the solution easy to access and we find it easy to do the things we need to do thanks to the user interface.

It is easy to set up. 

What needs improvement?

Whitelisting could be better. We'd like to be able to automate more so we can whitelist in bulk. It would be ideal to have the ability in this tool or to have a tool that could plug in and allow us to do whitelisting in batches. 

For how long have I used the solution?

I've been using the solution for more than a year. 

What do I think about the stability of the solution?

The solution is mature. It's been in the market for a long time. There are no bugs or glitches. The performance is good. It doesn't crash or freeze. It's quite reliable. 

How are customer service and support?

I've only used technical support once or twice to deal with a few issues. They were helpful and responsive. Support typically answers very quickly, with results in minutes. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We're in the process of moving to Palo Alto.

How was the initial setup?

The solution is very straightforward to set up. The deployment took a maximum of one week. After that, we had everything up and running. 

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the exact cost involved in relation to licensing. 

What other advice do I have?

I'm a customer and end-user. 

I've used the solution across two or three companies. 

Before choosing this solution, I'd advise users to ensure its capabilities match with the company's needs. 

I'd rate the solution eight out of ten. The UI is good, the solution is easy to implement, and it fits in with various environments. It's a good product.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SandroQuinto - PeerSpot reviewer
IT Coordinator at Plasser do Brasil
Real User
Great detection and anomaly hunting with a quick response
Pros and Cons
  • "The detection is great."
  • "The solution could maybe use more integration with artificial intelligence to be more proactive."

What is our primary use case?

The solution is helping us with the base key match work operations center. They are monitoring our match work 24/7.

What is most valuable?

Overall, it's a great solution. 

The detection is great. The possibility to detect any anomaly under our match work is great. We have a quick response.

What needs improvement?

We'd like more integration with the analyzer so we can track down any problem and have a correlation to try to find the root cause.

The solution could maybe use more integration with artificial intelligence to be more proactive.

For how long have I used the solution?

I've used the solution for eight months or so. 

What do I think about the scalability of the solution?

We have about 100 users on the solution right now. 

Which solution did I use previously and why did I switch?

I'm just using Fortinet right now.

What's my experience with pricing, setup cost, and licensing?

We pay monthly for licensing. You just need to pay standard costs and do not need to pay extra fees. 

What other advice do I have?

I'm using the Fortigate 60f.

We're a partner. 

I'd rate the solution nine out of ten. We are quite happy with its capabilities. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Network/Systems Administrator at TRSP
Real User
High efficiency, reliable, and straightforward setup
Pros and Cons
  • "The most valuable feature of Fortinet FortiGate IPS is its efficiency."
  • "I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better."

What is our primary use case?

Fortinet FortiGate IPS are used for intrusion prevention and for protecting from intrusion.

How has it helped my organization?

Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain.

What is most valuable?

The most valuable feature of Fortinet FortiGate IPS is its efficiency.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate IPS is highly reliable and stable. We have not had any major issues in network operations due to this firewall and security enhancements.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate IPS is good.

We have approximately 1,000 users using the solution. We plan to increase the usage of the solution.

How are customer service and support?

I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better.

How was the initial setup?

The initial setup of Fortinet FortiGate IPS is straightforward. The implementation can be done in two to three days. However, it depends on your network infrastructure and the configurations.

What about the implementation team?

The implementation of Fortinet FortiGate IP can be done in-house if you have a good sizable team. However, in our case, we took the services of a consultant to migrate it.

We have a team of two to three people who can do the deployment and migrations.

What other advice do I have?

I recommend this solution to others. It's a very stable, reliable, and scalable solution.

I rate Fortinet FortiGate IPS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mostafa  Nawar - PeerSpot reviewer
Senior Network & Security Engineer at TransIT
Real User
Intuitive to use, easy to set up, and simple to set up
Pros and Cons
  • "The solution is easy to use."
  • "Overall, the integration could be better."

What is our primary use case?

I use the Fortinet as a perimeter firewall. All of the servers are on this Fortinet firewall. All traffic comes from the perimeters and email accounts and we also use it for this purpose.

What is most valuable?

The solution is easy to use.

It is a scalable product.

The solution is stable. 

Its GUI is very intuitive.

I found the solution very easy to set up.

The IPS's correct application control is perfect.

What needs improvement?

Overall, the integration could be better. The FortiManager is likely not good. I can't use it as it is unstable most of the time. We'd like to have an SD-WAN for a sandbox, for the Fortinet perimeter. We'd like to be able to manage different boxes.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The stability is great. There are no issues with crashing or freezing. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The product is scalable and easy to expand. 

We have ten users on the solution. It is mostly the network team that deals with the product for the most part. We have 200 or so end-users as well that indirectly use it regularly.

We do plan to increase usage and would like to upgrade to a Fortinet perimeter firewall (a 501 model), however, on the financial side, it's difficult right now. 

How are customer service and support?

Technical support is great. I called them twice in the last month and they were very helpful and responsive. 

Which solution did I use previously and why did I switch?

We also have experience with Palo Alto products.

We had ASAs and other legacy firewalls that we used in the past.

How was the initial setup?

The product is very straightforward and simple to set up. It's not a complex process at all. 

We have around 10 engineers that handle the operation, maintenance, and follow-up.

What about the implementation team?

We used partners as the integrator to facilitate anything with the vendor. It didn't take long and we were able to have different timelines for different deployment areas. 

What was our ROI?

I have not witnessed an ROI.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is reasonable. It's not overly expensive. 

We pay a yearly license that renews every three years. 

It's been two years since we set up the license. I can't recall how much we agreed to pay.

Which other solutions did I evaluate?

We looked at Fortinet and Palo Alto. Fortinet is well known in the industry, which is why we focused on it. It was reasonably priced and offered good efficiency. 

What other advice do I have?

I'd rate the solution an eight out of ten. We're pretty happy with the product in general.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure manager at a financial services firm with 1,001-5,000 employees
Real User
Excellent protection for websites, servers and more
Pros and Cons
  • "The feature that I find most valuable is its protection of the websites."
  • "I would like to be able to generate reports about the protections that we have. I would like a report feature."

What is our primary use case?

We have FortiGate with all the licenses - antivirus, IPS, and advanced threat protection. It's a combination of protection in the perimeter. We have configured some rules for IPS protection in the FortiGate perimeter.

We use it as part of a combination of protections because we have the DMT virus, the IPS, and WOFF option. We protect our services like Apache, our website and the internet.

We configure the rules for the Windows server, the Linux server, and Apache and AIS.

What is most valuable?

The feature that I find most valuable is its protection of the websites.

What needs improvement?

I would like to be able to generate reports about the protections that we have. I would like a report feature.

For example, I would like to see that in VPN and FortiGate, that the equipment that connects to the network is evaluated. Right now, FortiGate validates the users in the active directory and the users have the right permissions to connect. I would also add the user and the computers that are allowed in the active directory. It evaluates the actual active directory, and some computers are allowed but not all. Only the computers that are in the active directory. Right now, when you connect to the VPN, FortiGate checks the active directory. They have the check feature but it should be improved.

This solution has records but I would like to see that in IPS you could define your rules - we have almost 10 or 15 rules, and see if these rules provided protections over the month. For example, to track a specific rule across the IPS solution.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for five years and Cisco for about eight years.

What do I think about the stability of the solution?

Yes, it is stable. The solution protects us from attack. We have heard that other companies are being attacked, but we are not since we installed FortiGate.

The way the configuration was supplied was correct and we don't have any events. But we heard about other, similar companies, that do have events, but we don't.

What do I think about the scalability of the solution?

Fortinet FortiGate IPS is scalable.

In our case, we are a company of 100 employees and we selected a solution for 250, so we didn't have the need to scale because we designed it from the beginning for more people. We are still using it after five years. We have to change the equipment because they don't allow us to migrate to a new version. In the renewable licenses, they offered me a trade-in and I returned the last FortiGate and they gave me the new FortiGate. I have the FortiGate 600D model. After five years we had to change the equipment. With Cisco, for example, you can keep going. I have the same model with Cisco for eight years and I didn't have to change it. But in FortiGate, after five years, I had to trade it in.

How are customer service and support?

The technical support is excellent. I prefer to open a case directly to FortiGate because I can have a session with a technical contact, and we can review the case directly with the support. We also have some protocols, like BGP in the perimeter, and in two cases, I needed the support person to connect me to another person for technical support to help me with our special protocol.

The support is 24 hours.

How was the initial setup?

The initial setup us is easy and friendly.

It took almost a month. In a month, we deployed all the FortiGate with the features and the rules.

What other advice do I have?

My advice to anyone considering Fortinet FortiGate IPS is that it is important to set the right rules and set all the configurations to make them preferred for a partner. The partner makes all the rules that the company needs because if you stay the course, although it's easy and friendly in the beginning, some configurations need a common line and require you to design how it works right around the network. So it is important that you take a partner who has experience with designs and can implement the correct solution for your company.

On a scale of one to ten, I would give Fortinet FortiGate IPS a nine

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate IPS Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Fortinet FortiGate IPS Report and get advice and tips from experienced pros sharing their opinions.