F5 BIG-IP Access Policy Manager (APM) Reviews and Pricing

reviewer1868262

Technical Staff at a tech services company with 11-50 employees

Dec 13, 2023

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A stable and reliable product that is easy to implement and configure

Pros and Cons

"The tool is reliable and easy to configure."

"The technical support’s response time must be improved."

What is most valuable?

The tool is reliable and easy to configure. It works with many vendors for authentication purposes. It also helps with applications that require authentication. It is a very good product.

What needs improvement?

The technical support’s response time must be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The tool is stable.

Buyer's Guide

F5 BIG-IP Access Policy Manager (APM)

June 2025

Free Report: F5 BIG-IP Access Policy Manager (APM) Reviews and More

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What do I think about the scalability of the solution?

The tool is scalable. We can start with a small license. Depending on our needs, we can scale up to bigger installations. It is very easy to upgrade if we are using a VM. Scaling will be difficult if we have hardware. For example, if we buy a 2600 series and then decide to increase the number of users, we can’t do it. We must buy another hardware device.

How are customer service and support?

The technical support must be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product is easy to implement.

What other advice do I have?

People who want to implement the product must ask for a POC and see if it fits their network needs. F5 is more than happy to provide a POC with a partner. We can check if everything is okay and decide whether they must buy the solution. My customers are fine with the functionalities that F5 provides. Overall, I rate the solution an eight and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner