My main use cases for Dell PowerScale are HPC loads, as we do brain research, and the throughput is our main requirement for it.
Manager, Information Technology at a educational organization with 51-200 employees
High-throughput storage has accelerated long-term brain research workloads and optimized data tiers
Pros and Cons
- "I have absolutely seen ROI with Dell PowerScale, as the savings in staffing time and production from reducing a six-month job that could otherwise take years are substantial."
What is our primary use case?
What is most valuable?
The features of Dell PowerScale that I appreciate the most are the deduplication and the storage tiering.
Dell PowerScale aligns with my organization's strategy goals for improving our operations through throughput and speed. When we initiate an HPC load, sometimes that can take three to six months, and moving that to a lower tier system means we will be there for years.
What needs improvement?
Improving Dell PowerScale is difficult because we really do not have issues with it. It simply operates reliably without problems.
For how long have I used the solution?
I have been using Dell PowerScale for three years, but we purchased our first one in 2021 or 2022.
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Dell PowerScale
November 2026
Learn what your peers think about Dell PowerScale. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
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What do I think about the stability of the solution?
Prior to adopting Dell PowerScale, I used Ceph that was set up really poorly, and a disk going down would result in a week of downtime.
What do I think about the scalability of the solution?
Dell PowerScale performs exceptionally with growing needs in my organization. The Dell team simply takes care of everything.
How are customer service and support?
I evaluate customer support and customer service for Dell PowerScale as incredible, and I am probably spoiled because I have a really good team. Even if something is not necessarily in their responsibilities, they will take care of it most of the time.
On a scale of one to ten, I would rate the customer service as nine because there is always a hiccup, and I do not think it is fair to give anyone a perfect score. I believe it is fair to leave room for improvement.
Which solution did I use previously and why did I switch?
Prior to adopting Dell PowerScale, I used Ceph that was set up really poorly, and a disk going down would result in a week of downtime.
How was the initial setup?
Dell handles all setup, so I do not have to deal with any of it.
What was our ROI?
I have absolutely seen ROI with Dell PowerScale. Going back to that example of a six-month job taking three years, the savings in staffing time and production are substantial.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for Dell PowerScale is that pricing is very competitive. We are actually about to move to the APEX Flex option. Dell handles all setup, so I do not have to deal with any of it.
Which other solutions did I evaluate?
I cannot answer what other solutions I considered before Dell PowerScale because I was not involved in that decision. I adopted it when I took on my current role.
What other advice do I have?
The emerging challenge I foresee in managing enterprise data is data growth, as it is our biggest challenge. I have people come to me and say they have a 500 terabyte data set that they need to download, and we have to discuss the implications. I would rate my overall experience with Dell PowerScale as a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 19, 2026
Flag as inappropriateL3 Storage Engineer at Capgemini
Unified file platform has delivered fast AI analytics and protected critical research data
Pros and Cons
- "The major advantages include data protection, ransomware protection, and cloud capabilities, and the primary advantage is the ability to use the entire cluster in one unified file system, which is a feature I have not observed in other products."
- "From the disadvantages perspective, if I need to replace a drive, I must shut down that node."
What is our primary use case?
Dell PowerScale (Isilon) provides high throughput and low latency whenever required, making it ideal for file-based data sites in research and data analytics. It offers cybersecurity and enterprise file services, including ransomware protection, and supports multi-protocol access. High-frequency trading applications benefit from the low latency storage that Dell PowerScale (Isilon) provides.
Artificial intelligence and machine learning workloads are well-suited for Dell PowerScale (Isilon), particularly GPU-intensive workloads where it accelerates model training and prevents GPU idling. The AI Data Lake provides a unified repository for data across edge and core with non-disruptive upgrades. Dell PowerScale (Isilon) cybersecurity suites protect AI workflows from data poisoning and model inversion attacks.
What is most valuable?
Dell PowerScale (Isilon) is a scale-out NAS system that works effectively for small environments. I utilize All-Flash, hybrid, or archive nodes on Dell PowerScale (Isilon) and can scale to petabytes in a single namespace. The architecture allows me to easily add nodes to increase capacity and performance, with the ability to add up to 252 nodes per cluster. Each cluster is made up of three to four nodes.
Dell PowerScale (Isilon) operates on the OneFS operating system, which allows me to manage the entire cluster with a single Unisphere interface. I appreciate this because the entire cluster is managed by a single unified file system. I can use NVMe drives for high-speed data access, and the solution is cost-effective while maintaining high speed. It handles unstructured data effectively as a scale-out NAS system.
Dell PowerScale (Isilon) includes data protection and security features such as ransomware protection and data protection at the storage layer. I can also use cloud flexibility with Dell PowerScale (Isilon), which is available both on-premise and in public clouds such as AWS, Google Cloud, or Azure for a consistent environment.
The major advantages include data protection, ransomware protection, and cloud capabilities. The primary advantage is the ability to use the entire cluster in one unified file system, which is a feature I have not observed in other products. From a performance perspective, the solution is very good. I use a performance matrix, and with NVMe drives providing high-speed network access and high-speed data delivery, performance-wise Dell PowerScale (Isilon) performs well.
What needs improvement?
From the disadvantages perspective, if I need to replace a drive, I must shut down that node. Each node consists of four to five drives, which means four drives will not work during this process. This is a concept I do not prefer.
For how long have I used the solution?
I have been using Dell PowerScale (Isilon) since 2019.
What do I think about the stability of the solution?
Not every product is completely stable. I would rate the stability of Dell PowerScale (Isilon) at approximately 90 to 95 percent stable.
Which solution did I use previously and why did I switch?
I have not used it directly, but I have learned about NetApp, which is similar to Dell PowerScale (Isilon). However, I do not have extensive hands-on experience with NetApp.
How was the initial setup?
The setup for Dell PowerScale (Isilon) is straightforward and easy.
What was our ROI?
I have saved a considerable amount of money, approximately 25 percent.
What's my experience with pricing, setup cost, and licensing?
Dell PowerScale (Isilon) is cost-effective.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 23, 2026
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Dell PowerScale
November 2026
Learn what your peers think about Dell PowerScale. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
920,939 professionals have used our research since 2012.
Senior Manager IT Servies at National Football League
Storage platform has provided reliable high availability and reduced our data center footprint
Pros and Cons
- "I appreciate the high-availability data storage feature of Dell PowerScale the most, as it has benefited my organization by improving storage and collapsing technologies, making it easier for the users and aligning with our digital transformation initiatives by collapsing a large environment to a small footprint."
What is our primary use case?
In my role as an IT administrator, I use Dell PowerScale to manage our storage needs. My main use cases for Dell PowerScale are data storage and high availability.
What is most valuable?
I appreciate the high-availability data storage feature of Dell PowerScale the most. The features of Dell PowerScale have benefited my organization by improving storage and collapsing technologies, making it easier for the users. Dell PowerScale aligns with my organization's goals of supporting digital transformation initiatives by collapsing a large environment to a small footprint. Dell PowerScale scales well with the growing needs of my organization; it will continue to grow since we produce content every year, so our data needs grow every year.
What needs improvement?
I foresee the biggest challenge in managing enterprise data being file size, but I believe improvements would be the compression that Dell offers on data storage. Dell PowerScale does not play any role in my organization's AI initiatives. I cannot think of any additional features that should be included to improve Dell PowerScale.
For how long have I used the solution?
I have been using Dell PowerScale for approximately 12 months.
What do I think about the stability of the solution?
In the 12 months since using Dell PowerScale, I have not experienced any issues, which reflects its stability and reliability.
What do I think about the scalability of the solution?
Dell PowerScale scales well with the growing needs of my organization; it will continue to grow since we produce content every year, so our data needs grow every year.
How are customer service and support?
I evaluate customer service and technical support on the Dell side as straightforward; it has been easy to deal with. I would rate customer service a 10.
Which solution did I use previously and why did I switch?
Prior to adopting Dell PowerScale, I was using a home-baked storage solution.
What was our ROI?
I have seen ROI with Dell PowerScale. The biggest example I can provide for ROI is the reduced footprint; I believe that is the most significant one.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup, cost, or licensing has been straightforward; through our partner, it is easy.
Which other solutions did I evaluate?
I considered other solutions but ultimately chose to stick with Dell.
What other advice do I have?
The biggest example I can provide for ROI is the reduced footprint; I believe that is the most significant one. For performance metrics or benchmarks, it would have to be the data metrics within the platform itself. I would rate Dell PowerScale a 10 overall. I rate this product at a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 18, 2026
Flag as inappropriateSpecial Consultant at a healthcare company with 1,001-5,000 employees
Unified data storage has supported genomics and AI analytics across hospitals and data centers
Pros and Cons
- "Dell PowerScale aligns with my organization's strategic goals by improving operational efficiency."
- "If I were to improve something, it would be that it is generating a lot of heat, and the throughput of the cooling and throughput to the systems seems inadequate."
What is our primary use case?
My main use cases for Dell PowerScale in the data center are storage in different storage areas, specifically for Genome centers and Starburst, and storage in the data centers and out in the hospitals.
Dell PowerScale plays a role in my organization's AI initiative. The role of Dell PowerScale in our AI initiative is evident in the Starburst and the AI science, and big data.
AI-driven insight and automation and advanced workflows are realized through the big data and storage of big data and analyzing data from Dell PowerScale.
What is most valuable?
The features of Dell PowerScale I appreciate the most are that it is easy to set up and to integrate it with the network.
These features benefit my organization by providing easy access to storage and a good price of the product compared to a SAN network.
Dell PowerScale aligns with my organization's strategic goals by improving operational efficiency. It aligns with everything, and it is fully integrated into the whole of the business.
Dell PowerScale aligns with my organization's goal to support digital transformation initiatives with the new Genome Center and Starburst.
What needs improvement?
Dell PowerScale can be improved in several ways. If I were to improve something, it would be that it is generating a lot of heat, and the throughput of the cooling and throughput to the systems seems inadequate. I think the interior space may be too narrow because of the heat that is coming out, which is not representative for the power use. If we could get a better throughput, then we would get much better airflow.
For how long have I used the solution?
We have been using Dell PowerScale since it came out, and before that, we were using Dell under its previous name.
What do I think about the scalability of the solution?
What would better support my future needs is the scalability of Dell PowerScale. Dell PowerScale scales with the growing needs of my organization at about a nine out of ten; a ten is too much, but nine is high up there, so it is very scalable, and it is very easy to change parts and to set in new parts to get more storage in the same box. You can change the parts, and getting your parts is comparable to an M1000.
How are customer service and support?
On a scale of one to ten, I think the customer service or technical support is good; I would rate it an eight or nine, as we have good support, and they come when we need it, and the parts are coming quickly to the data centers or where we need it.
Which solution did I use previously and why did I switch?
Before adopting Dell PowerScale, we had used Hitachi systems, and we wanted to have something that was easier to manage and easier to implement with the existing network.
How was the initial setup?
I would describe the experience deploying Dell PowerScale as something that worked very well. Dell PowerScale has their own specialists that are installing it, so they know the product very well, and they know how the cables are connected and everything.
What was our ROI?
I can definitely say that I have seen a return on investment from having it. Dell PowerScale can be used more to store data that is slower and that you do not need the capacity for, or with SAN storage like the Hitachi system, because you get more for less money.
What's my experience with pricing, setup cost, and licensing?
In my experience with pricing, setup cost, and licensing, I think Dell PowerScale has a good price for the product they are delivering.
Which other solutions did I evaluate?
We chose Dell PowerScale over other solutions due to cost. Total cost of ownership is key, and it is about having a good product for a reasonable price that is reliable.
What other advice do I have?
I do not foresee any emerging challenges or opportunities in managing enterprise data. I do not use specific performance metrics or benchmarks to measure success. I would rate Dell PowerScale overall at a nine out of ten, as it is doing what it is supposed to do. The advice I would give other organizations considering purchasing Dell PowerScale is that it has a good price, and you get good value for the money if you buy it. Overall, I rate Dell PowerScale a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 21, 2026
Flag as inappropriateSenior System Engineer at Atlas Security
Reliable storage has supported long-term CCTV growth and simplified day-to-day management
Pros and Cons
- "Dell PowerScale brings key benefits through its easy expandability and straightforward configuration in the VMS, making all these features very good."
- "However, I have noticed they focus on billing first for out-of-support items before providing assistance, which is a minus for them."
What is our primary use case?
Dell PowerScale is utilized for CCTV storage needs.
The entire infrastructure is Dell-based without any other technology integrated with Dell PowerScale.
There are currently no AI initiatives at the dark site that Dell PowerScale supports.
What is most valuable?
The best features of Dell PowerScale are its user-friendliness, ease of configuration, easy management, and reliability.
Dell PowerScale's multi-protocol support is easy and reliable, especially when configuring in the VMS or working with other technologies, as it is compatible.
Dell PowerScale brings key benefits through its easy expandability and straightforward configuration in the VMS, making all these features very good.
Managing complex datasets with Dell PowerScale has been fine, as there are no challenges, and it is easy to manage.
What needs improvement?
Regarding improvements in Dell PowerScale, I would like to see better pricing, and they should consider reducing the price.
Aside from pricing, there are no missing features in Dell PowerScale. However, I think they should include room for urgent support for critical sites, especially when products are out of warranty or under discussion.
For how long have I used the solution?
I have been working with Dell PowerScale for more than eight years, even before it became Isilon.
I have been using and managing Dell PowerScale for more than eight years.
What do I think about the stability of the solution?
Overall, Dell PowerScale's operational efficiency is very reliable.
I have not faced any challenges managing enterprise data or configuration issues with Dell PowerScale, and I have not encountered any data loss.
What do I think about the scalability of the solution?
There are no issues related to stability or scalability with Dell PowerScale.
How are customer service and support?
I rate the technical support customer service team ten out of ten. However, I have noticed they focus on billing first for out-of-support items before providing assistance, which is a minus for them.
How was the initial setup?
The initial setup process for Dell PowerScale was straightforward with no challenges encountered.
What about the implementation team?
I have an administrative role as part of the engineering team involved in deploying Dell PowerScale.
What was our ROI?
In terms of pricing, Dell PowerScale is a good long-term investment. However, with many competitors in the market offering good products at lower prices, I find it challenging.
What's my experience with pricing, setup cost, and licensing?
Dell PowerScale was purchased directly from Dell, without going through local channels or marketplaces.
Which other solutions did I evaluate?
Currently, I am not using any other solutions in the market, but in the future, I will evaluate my options.
What other advice do I have?
Currently, there are no cloud-based operations in the environment.
I cannot recall the specific performance metrics or benchmarks used to measure success with Dell PowerScale, but some benchmarkings have been performed in the past.
I have not yet used any of Dell PowerScale's data protection and security features.
For all projects, Dell products remain the first choice given my positive experience.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 22, 2026
Flag as inappropriateManager at a pharma/biotech company with 10,001+ employees
Reliable data platform has reduced operational worries and enables focus on core workloads
Pros and Cons
- "The best features Dell PowerScale offers are the soft elements, such as supportability, resilience, after-sales services, the brand, and its reliability."
- "My advice for others looking into using Dell PowerScale is that it is not cheap, so make sure that your use case matches the need for that type of technology; do your research."
What is our primary use case?
My main use case for Dell PowerScale is for storage and compute. Dell PowerScale is not used for one particular data workload; it is used for multiple data workloads across the enterprise, serving as a shared data storage mechanism.
What is most valuable?
The best features Dell PowerScale offers are the soft elements, such as supportability, resilience, after-sales services, the brand, and its reliability. Reliability stands out the most for me, simply because you want to trust the technology that you have bought; it is one less thing to worry about, so if you have that trust in the technology, then you are not so worried about the consequences of it failing.
Dell PowerScale has positively impacted my organization on the same theme whereby it is one less thing to worry about; you have done your research into what your requirements are, and you do your research into what the vendors in that space are, and it is not so much a fire and forget, but you actually allow it to just go off and do its thing. The impact is more of an overall operating perception rather than a specific measurable element.
What needs improvement?
I cannot think of anything right now regarding needed improvements. Regarding Dell PowerScale's AI capabilities, governance and security are probably the one area that needs overall improvement; I do not think it comes down to Dell PowerScale being the problem, it becomes about the maturity of governance in the AI space and the fear around what AI is and how that is evolving. What is really important there is how Dell stays transparent and keeps the customer informed.
For how long have I used the solution?
In my current company, I have been using Dell PowerScale for about eight years.
What do I think about the stability of the solution?
Dell PowerScale is stable.
What do I think about the scalability of the solution?
Dell PowerScale's scalability is very good; it is fine and it scales as you need.
How are customer service and support?
The customer support for Dell PowerScale is excellent. I would rate the customer support on a scale of one to ten as an eight.
Which solution did I use previously and why did I switch?
I cannot recall if I previously used a different solution. I cannot recall if we switched from Contracall to Dell PowerScale; it might have been before my time.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that we used our account manager, so it was seamless and transparent; prices are rising, so that is a challenge and we need to work within the budgets and show value across the board.
Which other solutions did I evaluate?
Before choosing Dell PowerScale, we would have evaluated other options, but I was not part of that process.
What other advice do I have?
Dell PowerScale allows you to get on with your other operational tasks in order to run the business, and that is what it does; it does not need to be anything else. The biggest challenge with data in general is what it contains and the mastering of that data; it is the differentiation between operational and analytical data loads. My advice for others looking into using Dell PowerScale is that it is not cheap, so make sure that your use case matches the need for that type of technology; do your research. I would rate this review a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 15, 2026
Flag as inappropriateDeveloper at a tech vendor with 10,001+ employees
Unified file storage has broadened my skills and now supports large‑scale AI workflows
Pros and Cons
- "With Dell PowerScale (Isilon), it uses not just a terabyte but petabytes of data, storing a large amount of data takes within minutes, and you can bring it down to seconds as well, as it does not take much time to upload or copy the data here and there, and upgrades also do not take much time."
- "The deployment of Dell PowerScale (Isilon) is not really complex but depends on the hardware deployment."
What is our primary use case?
I use Dell PowerScale (Isilon) for NAS. Dell PowerScale (Isilon) plays a role in my AI initiatives.
What is most valuable?
My favorite feature of Dell PowerScale (Isilon) is that it uses a file system compared to other SAN products that we have in Dell, which is a best feature because it is a file storage or file system.
Dell PowerScale (Isilon) has improved my organization as it broadens the core skills. You get to know the difference between the networks because you are not just working with storage. You will also need to know the difference between the network used, the storage used, the compute used, or the relationship between a client, server, and its architecture. It actually broadens your perspective and broadens your skill sets. You can improve more, and in three years, there have been a lot of changes even in Dell PowerScale (Isilon), so you also upgrade along with it.
What needs improvement?
When it comes to Dell PowerScale (Isilon), I think that because it differs when you have a normal customer and a developer, usually we know what is needed and how we use it, everything. If you ask this question to someone who really needs the product, I think they will be more open and can say what they need. But usually when you are an employee, you will get all kinds of documentation, maybe from different sources, so that would not be a problem. Regarding the UI, it is a really good UI if you work on it, and the AI and APIs are excellent. I cannot say what improvement is needed, provided we also have good documentation online, which is good to understand.
For how long have I used the solution?
I have been using Dell PowerScale (Isilon) for approximately three and a half years.
What do I think about the stability of the solution?
Regarding the stability of Dell PowerScale (Isilon), I can give it a rating of nine or eight. I have never seen a downtime, and I do not think there are any glitches.
What do I think about the scalability of the solution?
I would rate the scalability of Dell PowerScale (Isilon) a solid ten.
How are customer service and support?
I would rate the technical support for Dell PowerScale (Isilon) at least eight to nine. If I had to decide whether it is eight or nine, I would say eight.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment of Dell PowerScale (Isilon) is not really complex but depends on the hardware deployment. Sometimes there might be complications when you switch it on or when you place the right network cables. It depends on who is maintaining it. Once everything is up, then it is a pretty easy process, but the difficult part is manually installing it and placing it in the right tile with the right cables and networks.
What was our ROI?
With Dell PowerScale (Isilon), I can give you an example of the return on investment. It uses not just a terabyte but petabytes of data. Storing a large amount of data takes within minutes, and you can bring it down to seconds as well. It does not take much time to upload or copy the data here and there, and upgrades also do not take much time. I think you can finish most of your work within four hours; even if you are doing a big upgrade, you can finish it in a smaller time span and do other work.
What other advice do I have?
My advice for those looking to implement Dell PowerScale (Isilon) would be to first see what your requirement is. If you are in need of unstructured data or if you are in need of a NAS, and in NAS as well, if you need scale-out on a large enterprise level, you can go for Dell PowerScale (Isilon), and it would not be a loss. I give this review an overall rating of eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a consultancy with 11-50 employees
Unified file storage has supported large data lakes and video workloads for over a decade
Pros and Cons
- "Dell PowerScale (Isilon) actually combined a shared file system that scales seamlessly and works effectively, making the blocking and tackling exactly what was advertised."
- "Backward compatibility is something Dell PowerScale (Isilon) could work on."
What is our primary use case?
My use cases for Dell PowerScale (Isilon) include large data lakes, video surveillance, and anywhere there is unstructured data. I would describe them as data mining, along with applications like Hadoop, where data mining was key before AI.
What is most valuable?
What I appreciate most about Dell PowerScale (Isilon) is its scalability. I came from NetApp prior to that, where we marketed scale-out capabilities, but it really was not that. What it was, was a series of two-node clusters strung together without a common file system across compute nodes. Dell PowerScale (Isilon) actually combined a shared file system that scales seamlessly and works effectively, making the blocking and tackling exactly what was advertised.
What needs improvement?
Backward compatibility is something Dell PowerScale (Isilon) could work on. There are always technical challenges and firmware issues, especially once you get into the details of introducing current nodes into newer ones running different code.
For how long have I used the solution?
I have been working with Dell PowerScale (Isilon) for 11 years.
What do I think about the stability of the solution?
The stability of Dell PowerScale (Isilon) is generally good. In the early days when I started with Isilon, there were customer satisfaction issues that were not product-based but rooted in misarchitected solutions due to incorrect pricing that misled the deployments.
What do I think about the scalability of the solution?
Dell PowerScale (Isilon) has excellent scalability. I had customers in media and entertainment using it who would scale out to over 30 nodes, which is not common as many keep it down to four to six nodes due to risk mitigation.
How are customer service and support?
I have contacted Dell PowerScale (Isilon) customer support in situations that were more misarchitected than product flaws. Once escalated, the company stood behind the product, swapping out nodes at no cost to the customer due to the impact on their business.
On a scale from one to ten for support, I would give Dell PowerScale (Isilon) at least a nine, considering the different ways to gain support through the portal.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used alternatives to Dell PowerScale (Isilon) such as NetApp, Nasuni, and IBM GPFS. Dell PowerScale (Isilon) outperforms them all.
How was the initial setup?
From my point of view, the initial deployment of Dell PowerScale (Isilon) was very easy because they did a good job of following common practices and provided great support and professional services. I think they could improve their handholding of customers after deployment by giving better guidance on what nodes do for the different workloads.
What about the implementation team?
If a capable engineer was deploying Dell PowerScale (Isilon) for the first time, I would estimate it would take them approximately four hours, not including the rack mounting and physical labor, especially when professional services were on site while I guided the customer through the interface.
Whether one person is enough or a team is needed for the deployment of Dell PowerScale (Isilon) depends on the aspect being addressed. If the planning phase is done upfront, I would say it is a one-person job, assuming meetings were held with the business units accessing the data.
What's my experience with pricing, setup cost, and licensing?
Regarding the current pricing for Dell PowerScale (Isilon), I think it is competitive as they have moved into the SMB market very effectively. It is not just enterprise-based pricing, but something above retail and still competitively priced for the market they are targeting.
Which other solutions did I evaluate?
Dell PowerScale (Isilon) definitely requires maintenance on my end, as the maintenance comes built-in with the product. Some try to extend the life using third-party maintenance, but I have seen that without a contract, especially after the five to seven-year mark, problems can arise.
What other advice do I have?
Dell PowerScale (Isilon) performs very well, and I still think they are a market leader. I recall they were a startup within a giant company, filling a necessary space in the portfolio.
In terms of my job, I have worked at various resellers or partners, including Insight and WWT, to sell and architect Dell PowerScale (Isilon), and had access to partner portals.
Overall, I would rate Dell PowerScale (Isilon) a solid nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Mar 2, 2026
Flag as inappropriateSenior Technical Engineer at a tech vendor with 10,001+ employees
High-capacity archiving has reduced costs but deployment and hardware handling need improvement
Pros and Cons
- "What I like the most about Dell PowerScale (Isilon) is that the storage capacity is very high."
- "The downside of Dell PowerScale (Isilon) is that if we are replacing a drive, sometimes in the worst-case scenarios, some of the other drives will also go to the SmartFail state."
What is our primary use case?
I have been a technical support engineer in Dell PowerScale (Isilon). If you raise a ticket to Dell support for Dell PowerScale (Isilon), it will come directly to us and we will work on that to help you resolve the issue. If you need any documentation or guidance to perform a configuration, we will help you with that. If you need any technical assistance, I will be helping you with that.
What is most valuable?
What I like the most about Dell PowerScale (Isilon) is that the storage capacity is very high. Compared to other cloud services for archiving purposes, Dell PowerScale (Isilon) has been highly cost-efficient.
What needs improvement?
The downside of Dell PowerScale (Isilon) is that if we are replacing a drive, sometimes in the worst-case scenarios, some of the other drives will also go to the SmartFail state. That is the very worst thing for me in Dell PowerScale (Isilon). Additionally, even a battery replacement will make the particular node into a read-only state. It is not good for a use case. If we are using a three-node or four-node cluster, moving a particular node to read-only state just for a battery replacement is not good. That is my suggestion on Dell PowerScale (Isilon).
The initial deployment of Dell PowerScale (Isilon) is a bit difficult. Deploying in the initial stages requires more effort. We need to engage some subject matter experts to deploy it. It is a bit of a lengthy process to deploy.
For how long have I used the solution?
I have been using it in my career for three years.
What do I think about the stability of the solution?
We do not face any instability in Dell PowerScale (Isilon). The load balancers work well with this unstructured data storage, so up to 90 percent of the time, we will not face any downtime or instability in storage while accessing or writing in Dell PowerScale (Isilon).
What do I think about the scalability of the solution?
Dell PowerScale (Isilon) is highly scalable. There are no issues with that. As an unstructured data storage solution, writing into it and accessing it from the other nodes is highly scalable with no issues.
How are customer service and support?
I am the technical support engineer in Dell PowerScale (Isilon), so I am not going to contact any external support. I am the technical support engineer in Dell PowerScale (Isilon). Dell PowerScale (Isilon) does require some maintenance on my end. In the initial configuration, it will not require much maintenance.
How was the initial setup?
The initial deployment of Dell PowerScale (Isilon) is a bit difficult. Deploying in the initial stages requires more effort. We need to engage some subject matter experts to deploy it. It is a bit of a lengthy process to deploy.
What about the implementation team?
We need an on-site engineer, a networking engineer from the client team, a subject matter expert, and a technical support engineer. Around five to six members are required for an initial deployment.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the pricing in Dell PowerScale (Isilon).
What other advice do I have?
I would rate this product a 7 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Engnir at a computer software company with 501-1,000 employees
Flexible storage options have reduced training costs while strong support enables smooth growth
Pros and Cons
- "I feel that the reliability and availability of Dell PowerScale have positively affected my company's data operations as it's running stably, and we haven't had service outages or anything of that nature, so it's been very helpful."
- "I would appreciate seeing improvements in Dell PowerScale, particularly because it has been weak with small file writes."
What is our primary use case?
My primary use case for Dell PowerScale is to meet data storage requirements in the cloud. We use Dell PowerScale to store data when running GPU training.
What is most valuable?
Dell PowerScale's best feature is the solid support system. When we contact them about something we don't understand, they usually respond very quickly, which is extremely helpful. When we express our desire to perform some specific task, they provide answers through support, making that another area we find very helpful.
After implementing Dell PowerScale, the positive impact on my company is that before, we only had one type of storage we could offer to customers. Now we're able to provide them with options. The biggest benefit of being able to offer customers options is cost. The other vendor's product has very high performance, but because of that, the price is also high. Some customers don't need that level of performance, so we can offer Dell PowerScale, which has better cost performance.
What needs improvement?
I would appreciate seeing improvements in Dell PowerScale, particularly because it has been weak with small file writes. Recently, Lightning was released, so I'm expecting improvements in that area. At this point, I'm mainly interested in the specs of Lightning.
For how long have I used the solution?
I have been using Dell PowerScale for three years.
What do I think about the stability of the solution?
Regarding the stability of Dell PowerScale, we've had few failures so far, so I think it's particularly good.
What do I think about the scalability of the solution?
As for the scalability of Dell PowerScale, we've already expanded it once or twice, so I think the scalability is more than sufficient.
How are customer service and support?
Dell PowerScale's support system is very strong, so I do recommend it. For that reason, I think people should consult with Dell.
Which solution did I use previously and why did I switch?
We haven't switched to any other solutions at this time; we're currently using DDN in parallel.
Which other solutions did I evaluate?
Before selecting Dell PowerScale, we did consider DDN.
What other advice do I have?
In terms of random read performance, I find that Lightning, which has recently come out and is newer, piques my curiosity. However, as for my current use cases with Dell PowerScale, there's nothing in particular.
I feel that the reliability and availability of Dell PowerScale have positively affected my company's data operations as it's running stably, and we haven't had service outages or anything of that nature, so it's been very helpful. Regarding the operational efficiency and ease of use of Dell PowerScale, I actually did the racking and cable connections, and it was easy to use.
In terms of expected developments for enterprise data management going forward, Lightning is the biggest factor. Many of our customers have workloads with frequent small data writes, so we're hoping that area will improve. I would rate this product an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2026
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