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reviewer2706753 - PeerSpot reviewer
Senior System Engineer at a healthcare company with 10,001+ employees
Real User
Top 5
May 20, 2025
Accessibility and configurability expand capabilities for unstructured data solution
Pros and Cons
  • "Certainly, we have seen return on investment and peace of mind, especially with our two clusters that are linked together, where one is a disaster recovery solution for the other."
  • "The reliability and stability of Dell PowerScale (Isilon) is good, with no downtime."
  • "If I could improve one thing on Dell PowerScale (Isilon), it would be better object storage as it recently breached into S3, and that capability could be broadened."

What is our primary use case?

Our company's use case for Dell PowerScale (Isilon) is unstructured data as it's our general file share for everything.

How has it helped my organization?

Dell PowerScale (Isilon) benefits my organization by making it easier to connect and work on files. It's also been a great solution for storing our larger modalities and all the pictures and images from that, along with the videos, since we are a healthcare organization. It's been a good use.

What is most valuable?

The accessibility and the configurability of Dell PowerScale (Isilon) is really nice and it expands well. 

The reliability and stability of Dell PowerScale (Isilon) is good, with no downtime. 

What needs improvement?

If I could improve one thing on Dell PowerScale (Isilon), it would be better object storage as it recently breached into S3, and that capability could be broadened. They won't do it as they have ObjectScale, however, the capabilities on Dell PowerScale (Isilon) could be improved.

Buyer's Guide
Dell PowerScale
November 2026
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920,939 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for eight years now.

What do I think about the stability of the solution?

I haven't had any downtime, crashes, or performance issues with Dell PowerScale (Isilon) recently, however, we have experienced them in the past; however, it has been a long time. I don't know that any downtimes were a hardware issue with Dell PowerScale (Isilon).

What do I think about the scalability of the solution?

We utilize 70,000 terabytes on Dell PowerScale (Isilon).

How are customer service and support?

Generally, when we put in a ticket on something regarding Dell PowerScale (Isilon), it takes a while to get to the right person as we wade through first-level support. 

Once we reach the second level person or the right level, the support is great and awesome.

I would rate the support for Dell PowerScale (Isilon) as probably an eight.

Which solution did I use previously and why did I switch?

We switched from NetApp before I joined my team, and while we were using Dell PowerScale (Isilon), we merged with other organizations that were using different solutions and sunset those uses into Dell PowerScale (Isilon). They were using Pure Storage in some other places.

How was the initial setup?

I would describe my experience deploying Dell PowerScale (Isilon) as easy. 

It's a very quick, seamless product, and once we get it in, it's just a matter of setting up some policies to copy data over, whether for an LCR or standing up a completely fresh new one. 

With Dell support always there to help, it remains pretty straightforward since the software is intuitive.

Maintenance and upgrades for Dell PowerScale (Isilon) are also pretty straightforward; sometimes they're a little slow due to the size of our cluster, however, overall, the support is good and maintenance is easy. 

What was our ROI?

Certainly, we have seen return on investment and peace of mind, especially with our two clusters that are linked together, where one is a disaster recovery solution for the other. We get a lot of peace of mind from that, and it's worth every penny.

The second cluster of Dell PowerScale (Isilon) gives us flexibility for small things like code upgrades, all the way to scenarios where we have lost this data center or data, allowing us to check if data is still intact on the other side; we can flip easily.

What's my experience with pricing, setup cost, and licensing?

I don't get involved in the pricing, TCO costs, and licensing of Dell PowerScale (Isilon) since I'm more involved in engineering what we need, so the prices are hammered out elsewhere.

Which other solutions did I evaluate?

We haven't considered any other solutions besides Dell PowerScale (Isilon).

What other advice do I have?

My role using Dell PowerScale (Isilon) involves overseeing the hardware and the software, and managing some of the permissions and access to the data on the array. 

Overall, I would rate Dell PowerScale (Isilon) a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Architect at Capgemini
Real User
Top 5
Aug 10, 2026
Intelligent data insights have improved our enterprise workflows and operational efficiency
Pros and Cons
  • "Dell PowerScale offers several advantages, particularly regarding AI-driven data insights, automation, and advanced workloads."
  • "Dell PowerScale has covered many advantages as a product. However, there are disadvantages that could be improved."

What is our primary use case?

I work with Dell PowerScale as a customer and technical architect. I have been working with Dell PowerScale since around 2020 to 2021.

What is most valuable?

Dell PowerScale offers several advantages, particularly regarding AI-driven data insights, automation, and advanced workloads. The AI features support these aspects effectively. The primary benefit from AI is enhanced data intelligence and operational efficiency.

What needs improvement?

Dell PowerScale has covered many advantages as a product. However, there are disadvantages that could be improved.

For how long have I used the solution?

I have used the solution for around 2020 to 2021.

What do I think about the stability of the solution?

From my personal experience, Dell PowerScale is a highly stable product with no significant glitches or latency issues.

What do I think about the scalability of the solution?

Dell PowerScale is a highly scalable product without notable limitations on scalability.

How are customer service and support?

I would rate the support at nine points on a scale from zero to ten points, with ten being the best.

Which solution did I use previously and why did I switch?

I have not worked with similar tools from other vendors for comparison to Dell PowerScale.

What was our ROI?

Dell PowerScale provides return on investment in terms of value for money.

What's my experience with pricing, setup cost, and licensing?

Dell PowerScale is quite affordable in terms of pricing.

What other advice do I have?

Dell PowerScale is designed for enterprise customers and includes features for small and medium businesses.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Aug 10, 2026
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Buyer's Guide
Dell PowerScale
November 2026
Learn what your peers think about Dell PowerScale. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
920,939 professionals have used our research since 2012.
Storage Architect at a educational organization with 10,001+ employees
Real User
Top 10
May 20, 2025
Scalable and reliable data management enables seamless growth across extensive storage
Pros and Cons
  • "My advice to other companies considering Dell PowerScale (Isilon) is that it takes a little time to understand the product, but once you have it set up and running, it will run stable for all its lifetime."
  • "Dell PowerScale (Isilon) could improve in terms of having some problems with using IPv6 and IPv4 on the same namespace at the same time, which is one of our biggest problems as you have to do some really bad workarounds to get that working."

What is our primary use case?

Our primary use case for Dell PowerScale (Isilon) is that it's the central storage platform for the whole university.

What is most valuable?

One of the most valuable features I find in Dell PowerScale (Isilon) is the scalability, as you can extend, extend, extend over time without having to move the file system. 

Also, the separation between different access zones is a tenant system that really allows me to completely separate data streams, ensuring that one group of tenants is not allowed to touch or see any of the other tenants' data.

What needs improvement?

Dell PowerScale (Isilon) could improve in terms of having some problems with using IPv6 and IPv4 on the same namespace at the same time, which is one of our biggest problems as you have to do some really bad workarounds to get that working.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for around about 17 years.

What do I think about the stability of the solution?

A specific example of where Dell PowerScale (Isilon) made a noticeable improvement or impact on my business operations is that we had a performance impact for around about one week in the whole 17 years, which wasn't really downtime.

What do I think about the scalability of the solution?

The benefit I have realized from using Dell PowerScale (Isilon) is first of all the scalability; we started on PowerScale with around about 300 terabytes and are now two and a half petabytes, still on the same file system.

How are customer service and support?

I would evaluate Dell's support as mostly outstanding because, at least for me, I always find a way to find someone who has enough experience to help me with my problem. For easy problems, I have been through several times, but for complicated problems, I will find someone who can truly help me.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting Dell PowerScale (Isilon), I was using another solution called Isilon, and I had the first Isilon outside of the labs ever delivered to the customer.

How was the initial setup?

My experience with deploying Dell PowerScale (Isilon) spans 17 years, and I think I have faced every type of problem. In every situation, I have found someone who could help me come out of the situation before anybody would recognize that there was a problem.

What about the implementation team?

Dell PowerScale (Isilon) has features that specifically cater to my needs, such as the separation between different access zones. It's a tenant system that really allows me to completely separate data streams to have legal aspects realized, ensuring that one group of tenants are not allowed to touch or see any of the other tenants' data.

What was our ROI?

I have realized a return on my investment with Dell PowerScale (Isilon). It's worth the money because of the total cost where you only pay one person to run the whole environment instead of paying 15 people to run the same on cheap hardware.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing for Dell PowerScale (Isilon) shows it's a premium platform, so it's a big amount of money. Not too many universities in Germany are willing to spend, but I'm a one-man shop, so I'm driving and running the whole platform, which is much cheaper compared to a cheap platform where you need many people to operate it.

Which other solutions did I evaluate?

Before choosing Dell PowerScale (Isilon), I considered different vendors like NetApp and others as competitors. They had their advantages, but the overall package was better suited for our requests with Dell PowerScale (Isilon), so that was the reason for our choice.

What other advice do I have?

My advice to other companies considering Dell PowerScale (Isilon) is that it takes a little time to understand the product, but once you have it set up and running, it will run stable for all its lifetime. I rate Dell PowerScale (Isilon) a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at Regional Health Services
Real User
Top 10
Dec 30, 2024
Snapshot feature enhances data protection and malware monitoring
Pros and Cons
  • "Eyeglass is used to monitor for malware, which is very useful for us."
  • "Customer service is absolutely satisfying, rating at least nine out of ten, as they have managed previous issues well."
  • "Improvements could be made to reduce the costs and the high level of knowledge needed to maintain and use them. We had old hard drives with moving parts in Dell PowerScale, and due to this, we must switch to a more efficient environment with all-flash."

What is our primary use case?

We primarily use Dell PowerScale for archive purposes. It functions as a large NAS.

What is most valuable?

One of the features we use in both PowerScale and Pure Storage is the snapshot feature. It's really important for us. 

Additionally, Eyeglass is used to monitor for malware, which is very useful for us.

What needs improvement?

Improvements could be made to reduce the costs and the high level of knowledge needed to maintain and use them. We had old hard drives with moving parts in Dell PowerScale, and due to this, we must switch to a more efficient environment with all-flash.

For how long have I used the solution?

I have been working with PowerScale for six years.

What do I think about the scalability of the solution?

It's probably very good. However, due to both cost and the knowledge required to maintain and use them, there are considerations about scalability.

How are customer service and support?

Customer service is absolutely satisfying, rating at least nine out of ten, as they have managed previous issues well.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do work with Dell and PowerScale, however, we are going to remove them, and as for now, it's going to be in 2026 since Pure Storage has a more cost-efficient model of storage use.

How was the initial setup?

The initial setup requires extensive knowledge. I have to take very expensive courses just to set it up. It's not easy, taking maybe one or two weeks of learning before I should start to use it, which makes it costly.

What was our ROI?

I do believe that it delivered ROI, however, we see a better return of investment with other products we have considered.

What's my experience with pricing, setup cost, and licensing?

Every time we purchase a PowerScale solution, we buy four nodes for one data center and four for another, with five years of maintenance covered by Dell. It's a high-cost offering amounting to three or four million Swedish kronor, or about $400,000 or euros, for approximately 480 terabytes of storage.

Which other solutions did I evaluate?

We evaluated other options. Other solutions did not match our requirements, so we chose FlashArrayX instead of a new PowerMax since it was half the price.

What other advice do I have?

If you know how to handle it, Dell PowerScale is a good product. However, Pure Storage offers similar or even better performance at a lower cost, so I rather recommend Pure Storage if you are looking for efficiency and cost benefits. 

Overall, I rate PowerScale an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2776311 - PeerSpot reviewer
Vice President, Strategic Supply Chain at a tech vendor with 201-500 employees
Real User
Top 20
Nov 12, 2025
SmartSync and performance capabilities have supported our integration strategy and long-term data retention needs
Pros and Cons
  • "The features of Dell PowerScale (Isilon) that I prefer the most include some of the newer technologies that are on it, which would include SmartSync and the ability for the data mover to continue to make incremental changes."
  • "My experience with customer service and technical support has been challenging. The reason is that it is difficult to find subject matter experts around the solution."

What is our primary use case?

In using or managing Dell PowerScale (Isilon), I have two roles: one is part of the decision-making process for deploying it, and the second is in our go-to-market with Dell, as far as integrating our two products.

Dell PowerScale (Isilon) has supported growth or operational success for a company such as mine because we are still in the early stages of deployment and from an integration go-to-market perspective. Due to the strategic nature of our two companies and our products, it is going well, and we are seeing growth in that area.

My main use cases for Dell PowerScale (Isilon) are as a data storage environment, where Wasabi fits as a long-term retention target.

What is most valuable?

The features of Dell PowerScale (Isilon) that I prefer the most include some of the newer technologies that are on it, which would include SmartSync and the ability for the data mover to continue to make incremental changes.

Dell PowerScale (Isilon) has features that specifically cater to the needs of small and medium organizations. Primarily, our performance is what caters to those needs.

Dell PowerScale (Isilon) scales greatly with the growing needs of my company.

What needs improvement?

Dell PowerScale (Isilon) can be improved by enhancing the ability for more native data mover technologies that offer security and resiliency features.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for four years.

How are customer service and support?

My experience with customer service and technical support has been challenging. The reason is that it is difficult to find subject matter experts around the solution.

I'm still having those support issues; it is a challenge to get competent support around the issues we have.

How would you rate customer service and support?

Positive

How was the initial setup?

My experience with the pricing, the setup costs, and licensing of Dell PowerScale (Isilon) is that pricing is decent, but licensing is a challenge.

What was our ROI?

From my point of view, I cannot think of anything that is the biggest return on investment when using Dell PowerScale (Isilon).

I understand that we are still in the early stages regarding metrics that we have found out while using Dell PowerScale (Isilon), such as improvements or anything that has been significant.

What other advice do I have?

Currently, Dell PowerScale (Isilon) does not play a role in my company's AI initiatives, but we are looking at it being part of an overall AI workflow, particularly where AI workloads and migrating data into Dell PowerScale (Isilon) and then Dell PowerScale (Isilon) migrating come into play.

The advice I would give to other companies that are considering Dell PowerScale (Isilon) is that I would recommend it as a product, as a technology, and as a solution. I rated this review an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
PeerSpot user
QA Lead at a manufacturing company with 10,001+ employees
Real User
Top 5Leaderboard
Oct 23, 2026
Unified AI-driven storage has transformed healthcare analytics and accelerated secure reporting
Pros and Cons
  • "For five years, I have not lost any data, and I can access whatever data I fed in the first year as if it were fresh today, which is what makes it special."

    What is our primary use case?

    Dell PowerScale serves as a premier scale-out network-attached storage solution that I primarily use for data storage and managing mass volumes of unstructured data. I use it to handle different domains such as healthcare and media data analytics, utilizing this data in Power BI systems to generate reports that help the organization forecast outcomes.

    A specific example of how I have used Dell PowerScale in healthcare is crucial, because healthcare is a domain where data privacy and security must be carefully maintained, as any data leakage can lead to legal concerns. Dell PowerScale helps by protecting the data we feed into it in a secure manner and managing unstructured data in such a way that it displays structured layouts in different formats, enabling me to select the best option for Power BI reports to generate effective healthcare reports for end users.

    My experience with Dell PowerScale in the healthcare domain also highlights its excellent generative AI capability. It checks every detail in the data we feed into it, such as detecting duplicity, inconsistent data, and junk data that does not align with healthcare-related domains. With the help of AI, it segregates these data disturbances, helping us to correct them so we can generate healthcare-related reports using Dell PowerScale.

    My role in using and managing Dell PowerScale involves handling data management responsibilities.

    How has it helped my organization?

    Dell PowerScale has positively impacted my organization by significantly speeding up our processes. Initially, when AI was not integrated and we did not have Dell PowerScale, our data processing speed was much lower compared to now, which allows us to deliver multiple projects efficiently with the help of Dell PowerScale.

    Regarding improvements in processing speed, initially it used to take us around three to four months to deliver to end users, customers, and stakeholders. Now, with the help of Dell PowerScale and its integrated AI, we can deliver within a month, which has drastically improved our efficiency.

    My experience with the performance of Dell PowerScale when managing complex datasets is that it is much faster than my previous experiences once we use Dell PowerScale.

    What is most valuable?

    One of the best features Dell PowerScale offers is its enterprise AI model that works in parallel.

    The features include various file systems and data management capabilities.

    Dell PowerScale's AI capabilities provide excellent governance and security, maintaining privacy securely with GDPR concepts, making me confident in using Dell PowerScale F910 to manage our organizational data efficiently.

    The accuracy and reliability of output from Dell PowerScale are impressive, featuring very high throughput AI that offers hybrid archive storage for all the mass data we feed into it from various domains such as PostgreSQL, Oracle database, and even Excel or CSV files. It systematically segregates data, which I believe is one of its best features.

    I have utilized Dell PowerScale's data protection and security features, and they effectively help safeguard our data. We prioritize checking the security of our data, so we implement Dell PowerScale's security features during the initial setup before feeding our data in, and it adheres to the best GDPR concepts.

    Dell PowerScale's multi-protocol support allows us to fetch mass data effectively, producing high-performing integrations and various models, thus aiding us in our day-to-day tasks and report generation.

    I find the overall operational efficiency and ease of use of Dell PowerScale to be excellent; any person with slight hardware and software knowledge can easily start and manage it without difficulties.

    The integration of Dell PowerScale with our existing IT infrastructure is very efficient, as we can upgrade it without needing to shut down our old systems.

    What needs improvement?

    I believe Dell PowerScale can be improved by advancing its AI capabilities further. For instance, when we fetch data, it could potentially display multiple options of how the data looks in different formats, allowing us to quickly access and analyze data disturbances if we wish to delete any data and retrieve reports.

    As it stands, Dell PowerScale is up to the mark, and improvements will continue to happen with advancements in AI and other technologies, as this is a continuous improvement process.

    For how long have I used the solution?

    I have been using Dell PowerScale for the last five years.

    What do I think about the stability of the solution?

    Dell PowerScale's reliability and availability significantly impact my organization's data operations because I consider it one of the best systems. For five years, I have not lost any data, and I can access whatever data I fed in the first year as if it were fresh today, which is what makes it special.

    What do I think about the scalability of the solution?

    When I fetch data into Dell PowerScale, it scales effectively, and even though I have been using it for the last five years, it monitors the history of the data to see if there is any available data from previous years. Based on this, it generates excellent reports for us.

    How are customer service and support?

    I have not encountered any issues with support; whenever we get stuck with Dell PowerScale F910, customer support has been excellent, and our end users are very satisfied.

    What was our ROI?

    Dell PowerScale is very compatible with cloud-based operations, which plays a crucial role in our overall IT strategy by helping us generate revenue.

    What other advice do I have?

    On a scale of 1 to 10, I would rate Dell PowerScale a perfect 10.

    I give Dell PowerScale a 10 out of 10 because it is very scalable and significantly speeds up our processes, which helps our organization not just in delivery but also in generating revenue from it.

    We deploy Dell PowerScale in a hybrid cloud setup.

    For our hybrid cloud setup, we use Microsoft SharePoint, which integrates the Power BI concept that we are currently working on.

    We purchased Dell PowerScale through the Microsoft channel.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: Oct 23, 2026
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    PeerSpot user
    System Support at City of North Las Vegas
    Real User
    Top 20
    Jun 2, 2026
    Infrastructure has supported server operations while strong support team ensures quick recovery
    Pros and Cons
    • "Dell has been great with everything."
    • "I am uncertain if Dell PowerScale meets the growing needs of my organization."

    What is our primary use case?

    I believe we use Dell PowerScale for server.

    What is most valuable?

    I like the features of Dell PowerScale, but I am uncertain about certain aspects. Dell PowerScale's alignment with my organization's goals of supporting digital transformation initiatives is a tough consideration.

    What needs improvement?

    I am somewhat hands-on with Dell PowerScale, performing power cycling when something goes wrong, but otherwise I remain very hands-off from it and our infrastructure.

    What do I think about the scalability of the solution?

    I am uncertain if Dell PowerScale meets the growing needs of my organization.

    How are customer service and support?

    Dell has been great with everything. I would evaluate Dell's technical support highly.

    On a scale of one to ten, I would rate Dell's technical support a ten.

    Which solution did I use previously and why did I switch?

    I believe we were using VMware for virtualization prior to adopting Dell PowerScale.

    What other advice do I have?

    Cyber threats would be one of the biggest emerging challenges and opportunities I foresee in managing enterprise data.

    Currently, Dell PowerScale does not play a role in my organization's AI initiatives as we are not considering rolling out any kind of AI, at least within the next two years.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jun 2, 2026
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    Senior Engineer at Continental Tire
    Real User
    Top 20
    Feb 3, 2025
    Efficiently manages data across locations with seamless cost-saving features
    Pros and Cons
    • "The solution allows me to use SSMDS to store data for end users and share it within different locations."
    • "Dell PowerScale helps in saving costs related to power and rack space, reducing physical hardware from over one hundred to twenty-nine chassis."
    • "Dell's customer service needs improvement."
    • "Dell's customer service needs improvement. Specifically, hardware failures under warranty should be addressed within the promised timeline."

    What is our primary use case?

    I am an administrator for Isilon in India. It provides storage to end users who develop their tasks and use it for simulation purposes, keeping their data isolated.

    How has it helped my organization?

    I use Dell PowerScale (Isilon) to store and share data across different locations according to project-wise needs, which helps in cost savings related to power and in-house rack space.

    What is most valuable?

    The solution allows me to use SSMDS to store data for end users and share it within different locations. The feature of data shuffling between locations is notably useful. Dell PowerScale helps in saving costs related to power and rack space, reducing physical hardware from over one hundred to twenty-nine chassis.

    What needs improvement?

    Dell's customer service needs improvement. Specifically, hardware failures under warranty should be addressed within the promised timeline. I face difficulty in tracing and finding the right support team due to time zone differences, which is problematic.

    For how long have I used the solution?

    I have been working with Dell PowerScale Isilon for eight years now.

    What do I think about the scalability of the solution?

    Dell PowerScale is highly scalable, as evidenced by the reduced physical hardware and the efficient use of rack space.

    How are customer service and support?

    I rate customer service as five. The service, particularly about hardware issues and support ticket handling, is an area that needs significant improvement.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The setup is easy because of previous configurations and knowledge in this area. I would rate it nine on a scale of one to ten, with ten being very easy.

    What other advice do I have?

    Dell PowerScale is user-friendly and beneficial for businesses, provided they understand the enabled features and subscriptions. I would give it an overall rating of nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Director at Tel Aviv Municipality
    Real User
    Top 10
    Sep 28, 2025
    Has improved data replication across sites and delivered good ROI through reliable storage and account support
    Pros and Cons
    • "I buy Dell PowerScale (Isilon) because of the price, service, and technology, and the technology that is particularly good for my company is that I have two Dell PowerScale (Isilon) systems in two sites, and I use replication between them with Superna software, which is a third-party Dell technology."
    • "Sometimes, it takes too long to set up everything. That's something I would want them to improve."

    What is our primary use case?

    My main use case for Dell PowerScale (Isilon) is storage. I use it for NAS storage. I can outline that there's no specific use case for the organization, as it's regular storage for all users.

    What is most valuable?

    I buy Dell PowerScale (Isilon) because of the price, service, and technology. The technology that is particularly good for my company is that I have two Dell PowerScale (Isilon) systems in two sites, and I use replication between them with Superna software, which is a third-party Dell technology.

    What needs improvement?

    Sometimes, it takes too long to set up everything. That's something I would want them to improve. The main challenge I face with it now is that my team is accustomed to using other vendors, and when I try to use Dell technology, it's difficult for them to use something new.

    For how long have I used the solution?

    I have been using Dell PowerScale (Isilon) for seven years.

    How are customer service and support?

    I would evaluate the customer service from Dell as pretty good. The Indian support is not cooperative, and we ask to move to European support.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The experience of pricing, licensing, and setup costs is good. I have an account manager, a good account manager that helped me with all the maintenance, other requirements, and troubleshooting problems.

    What was our ROI?

    I have seen return on investment already, and it's a good ROI.

    What's my experience with pricing, setup cost, and licensing?

    The cost is competitive with other vendors such as HP. I always compare prices between two vendors, and they are good in this situation.

    What other advice do I have?

    Dell PowerScale (Isilon) does not play a role in my organization's AI initiative. I have not supported features or aspects such as AI-driven data insight, automation, or advanced workloads; it's just storage. The size of my company is 10,000 users and approximately 1,000 servers. 

    I would rate Dell PowerScale (Isilon) eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2708322 - PeerSpot reviewer
    IT Manager at a government with 10,001+ employees
    Real User
    Top 5
    May 22, 2025
    Integration with advanced data management enables effective and reliable operations
    Pros and Cons
    • "On a scale of one to ten, with one being worst and ten being best, I would rate Dell PowerScale (Isilon) a ten."
    • "I would make Dell PowerScale (Isilon) better by improving SmartSync in the graphical user interface. Currently, everything has to be done through the command line, and I prefer having a graphical interface."

    What is our primary use case?

    The use case for Dell PowerScale (Isilon) is for most applications, including policy management, end user needs, file management, forensics extraction, analysis, smartphones, and media applications.

    How has it helped my organization?

    The benefit to our organization from using Dell PowerScale (Isilon) is that we can execute our jobs and activities effectively because we have the necessary capacity. With this latest technology, we can execute our activities in a better form.

    What is most valuable?

    The most helpful feature of Dell PowerScale (Isilon) is the integration with ECS, now called ObjectScale, because we can implement Tier functionality. This allows us to move data between hot areas and cold storage areas, which is a very good resource for us.

    What needs improvement?

    I would make Dell PowerScale (Isilon) better by improving SmartSync in the graphical user interface. Currently, everything has to be done through the command line, and I prefer having a graphical interface.

    For how long have I used the solution?

    I have been using Dell PowerScale (Isilon) for six months.

    What do I think about the stability of the solution?

    I find Dell PowerScale (Isilon) to be very stable and reliable. We have not had any problems in six months.

    What do I think about the scalability of the solution?

    Dell PowerScale (Isilon) does grow with our business needs. We currently have Isilon, and with the purchase of Dell PowerScale (Isilon), we can expand our environment significantly. It is very scalable.

    How are customer service and support?

    I have not used customer service and support for Dell PowerScale (Isilon) yet, but I don't anticipate that we will have any problems.

    What other advice do I have?

    On a scale of one to ten, with one being worst and ten being best, I would rate Dell PowerScale (Isilon) a ten. It is perfect.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Updated: November 2026
    Product Categories
    NAS File and Object Storage
    Buyer's Guide
    Download our free Dell PowerScale Report and get advice and tips from experienced pros sharing their opinions.