My customers are using the solution in a few areas, such as DFSA and pharma, for their application.
Director at Newera Informatique pvt.ltd
Highly capable and stable, and helpful support
Pros and Cons
- "The most valuable feature of Dell PowerScale (Isilon) is all the capabilities together."
- "The price of the solution could be reduced."
What is our primary use case?
What is most valuable?
The most valuable feature of Dell PowerScale (Isilon) is all the capabilities together.
What needs improvement?
The price of the solution could be reduced.
For how long have I used the solution?
I have been familiar with Dell PowerScale (Isilon) for approximately one year.
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November 2026
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What do I think about the scalability of the solution?
I rate the stability of Dell PowerScale (Isilon) a ten out of ten.
How are customer service and support?
My clients have been satisfied with the support from Dell PowerScale (Isilon).
How was the initial setup?
The setup of Dell PowerScale (Isilon) is not difficult for our team. However, it could be complicated for my clients.
The length of time of the deployment depends on the infrastructure. If there are more servers it could take more time. However, typically it does not take more than one day.
What about the implementation team?
We did the implementation of this solution for our customers.
What's my experience with pricing, setup cost, and licensing?
The price of the solution can fluctuate. The price can be competitive or other times not. The price of the solution could be better.
What other advice do I have?
I rate Dell PowerScale (Isilon) a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Great for creating multiple storage pools; nodes can be scaled without the requirement of extra clusters
Pros and Cons
- "It's helpful that we're able to scale the number of nodes without having to build additional clusters."
- "We're struggling with the UID mapping and how to configure mapping-related things."
What is our primary use case?
We're using 95% of data for user access and 5% percent for the NFS mount point. We're a startup and customer of Dell.
What is most valuable?
It's helpful that we're able to scale the number of nodes without having to build additional clusters. We started with a very small footprint and now we have 30 nodes and recently expanded an additional eight nodes on the cluster. We can create multiple storage pools from this if we decide to add a location within the cluster itself.
What needs improvement?
We're struggling to find the NIXI protocol. It's for people needing to access using Windows and Linux. We're struggling with the UID mapping and how to configure mapping-related things. I'm looking at how to map those GIDs and UIDs.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
The solution is stable. If it's being used for the NAS protocol, it's very stable.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
We have direct Dell support only.
How was the initial setup?
The initial setup is straightforward. We have 4,000 users in the company who are accessing the shared drive without any problems. Maintenance can be done by one person.
What's my experience with pricing, setup cost, and licensing?
We have a five-year contract with Dell. We get new hardware each time we renew the contract and the cost is calculated on a percentage-wise and scalability basis. Every five years, we replace the tech nodes.
What other advice do I have?
If you're looking for a product to use for an assembly protocol, this is the best solution on the market.
I rate this product nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerScale
November 2026
Learn what your peers think about Dell PowerScale. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
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Solution Consultant at Swisscom
Reliable, good support, and integrates well
Pros and Cons
- "The most valuable feature of Dell PowerScale (Isilon) integration with other solutions because of the standard file system protocol."
- "Dell PowerScale (Isilon) is scalable, it is easy to expand capacity, and the solution is suitable for companies with a lot of data."
- "Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything."
What is most valuable?
The most valuable feature of Dell PowerScale (Isilon) integration with other solutions because of the standard file system protocol.
What needs improvement?
Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything.
In an upcoming release, the solution should have security features embedded, not external software.
For how long have I used the solution?
I have been using Dell PowerScale (Isilon) for approximately nine years.
What do I think about the stability of the solution?
Dell PowerScale (Isilon) is a reliable solution.
What do I think about the scalability of the solution?
Dell PowerScale (Isilon) is scalable. It is easy to expand capacity.
Most of our customers are enterprise-sized companies and the solution is suitable only for companies with a lot of data. For example, you can have a start-up company dealing with a large amount of data, but only have 10 people working on it. In this case, you will need a solution with this capability.
How are customer service and support?
I am satisfied with the support.
How was the initial setup?
If you have used the solution previously then the initial setup of Dell PowerScale (Isilon) is easy, if not then it is difficult. If you have good planning and preparation then the implementation can take two to three days.
What about the implementation team?
We do the implementation of this solution for our customers.
What's my experience with pricing, setup cost, and licensing?
The price of Dell PowerScale (Isilon) is reasonable.
What other advice do I have?
My advice to others is they should work with a provider that knows the solution well and the features in order to implement it correctly.
This is a good solution but it is not always the best choice, it depends on the use case.
I rate Dell PowerScale (Isilon) an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Storage Engineer at a legal firm with 201-500 employees
Flexible, handles data growth well, and the scalability is great
Pros and Cons
- "Its scalability has been huge for us."
- "We lost our technical sales reps about two years ago. We haven't gotten one assigned to us and we'd love to have one."
- "In the past year, it hasn't been as great. They seem to just follow KBS."
What is our primary use case?
We have massive unstructured data. It's only used to keep up with our data growth.
How has it helped my organization?
Its scalability has been huge for us. Before that, we were using Windows File Servers and there were a lot of labor-intensive log-on activities to build all those servers. With Isilon, we just add nodes and grow capacity. We realized those benefits as soon as we had Isilon online.
What is most valuable?
We love the scalability with OneFS. It is a one-file system that just grows. It is able to keep up with our massive data and ingestion.
We don't use applications on Isilon, however, it manages the growth of our data and structured data.
The solution's flexibility for supporting various data workloads while keeping them protected is okay. It does the job. I didn't really think about it in terms of protection with its resiliency and its ability to grow.
It's important that PowerScale helps us secure data from cyber attacks, however, budgets control everything we do, so we can only use it as far as what our budget allows.
What needs improvement?
We lost our technical sales reps about two years ago. We haven't gotten one assigned to us and we'd love to have one.
We would like to see both performance and security improvements which are in all of the releases. We haven't leveraged S3 yet, however, at some point we're going to leverage S3. We're working towards the 9.0 releases. Therefore, we'd like to see some improvements in the protocols.
For how long have I used the solution?
I've been using the solution for five or six years.
What do I think about the stability of the solution?
OneFS seems very stable. I just wish support would get a little better. I realize with COVID 19 it's been hard to keep people.
What do I think about the scalability of the solution?
The scalability is awesome, this is why we have it.
There are challenges when providing economies of scale for a large cluster, however, it's nothing. It's hard to quantify that because it is just a cluster, but we've been pleased with the scalability overall.
How are customer service and support?
In the past year, it hasn't been as great. They seem to just follow KBS. Prior to that, they were awesome. I'm hoping they get it together.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
We just used Windows File Servers before Isilon. We didn't have any NAS to speak of. We might have used NetApp, however, that's not a scalable solution. We evaluated others and we chose Isilon.
How was the initial setup?
It is very straightforward. It's a little complicated setting up, however, other than that, you just allocate file shares and maintain security patches, and management is easy. It's pretty similar to other systems. It's very straightforward once it's set up.
I deployed it myself. My implementation strategy was to just do it. I have a template that I modify for every deployment and I rack it a certain way so that we can manage the backend cabling, which is a really big deal. I rack it, set it up, and configure it.
We have it in our major data centers, including Seattle, San Francisco, and Phoenix. I do all the maintenance which includes dealing with failed hard drives. There are always errors popping up. I'm just keeping ahead of all the little things that come up, engaging with support, and so forth.
What about the implementation team?
I did not use an integrator, reseller, or consultant for the deployment. I did it myself.
What was our ROI?
We have seen an ROI. For example, we don't build Windows File Servers anymore and that eliminates that labor. We have massive data growth and it helps us keep up with adding nodes. However, we have no quantitative numbers for that to share.
What's my experience with pricing, setup cost, and licensing?
The pricing seems reasonable to me. We always evaluate new storage platforms and we've stuck with Isilon.
The costs involved purchasing the hardware licensing and extending maintenance. However, that's with every product.
What other advice do I have?
We haven't really looked into PowerScale's cybersecurity, including its ransomware protection.
We have some Gen 5 and Gen 6 nodes, and we have five clusters. We just purchased the newer Gen 6, A3000, and H700 nodes in our Phoenix data center.
I'd rate the solution nine out of ten. If there was better support I'd give it ten out of ten.
It's an awesome product. I'd advise others to evaluate all the products and just pick the one that's best for them.
Things are in the details and I've always paid attention to that, however, you have got to handle deployment carefully and think ahead to what could go wrong. If you do that, everything will be fine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Infrastructure Architect at a transportation company with 10,001+ employees
Flexible and helps reduce risks with good cyber security
Pros and Cons
- "Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center."
- "The solution's flexibility for supporting various data workloads while keeping them protected is great."
- "If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal."
- "We have had issues with internal load balancing between some of the shelves. That is an ongoing issue that support is trying to address."
What is our primary use case?
The solution provides file-based access for everyone. It's a simplified platform for user-based access to files. It's also very simple to do data center replication for disaster recovery with Isilon.
How has it helped my organization?
It's hard to think back to the beginning when we actually got it and how it helped us improve. Of course, it is leaps and bounds over any Windows-based file share that may have existed back in the early 2000s. However, it's really helped engineers manage and maintain it. It's a very simple platform to work with.
What is most valuable?
The file-based dumping for SQL backups is great. We use that fairly heavily, especially with the flash-based nodes on Isilon. It's been our go-to platform for user-based file access.
The solution's flexibility for supporting various data workloads while keeping them protected is great. We integrate and have Avamar-based backups with Isilon. The protection is great.
Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center.
Cyber security, including ransom protection, is good. We haven't really leveraged a lot of those features as we should. We know that they're there and we work with our partners to help us implement those pieces for us.
The impact PowerScale has had on our organization's storage efficiency is positive. It's tough to talk about efficiency, as we love using it and we dump everything into it. What it retains gives us a great DD compression on the array. We find ourselves overusing it, however, we do have it plugged into Cloud IQ. That helps us with alerts to let us know when we're getting close to our thresholds for capacity.
PowerScale has helped us free up our employees' time to focus on other business priorities. They're not spending a lot of their time managing user files. Everything's managed from the array itself.
PowerScale helped reduce our overall risk. It helped us reduce our overall risk mainly due to the fact that we're replicating between data centers. We don't have to worry about a single point of failure within our data center. I can check on the health of our arrays really at any time with CloudIQ, and everybody sleeps better at night.
What needs improvement?
If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal. They have immutable snaps that they can leverage, however, it would be nice to have something folded in with CyberSense where we could detect points in time when we need to do recovery for anything that may be compromised.
For how long have I used the solution?
We've had Isilon for many generations. I'd say we've used it for the last eight to ten years.
What do I think about the stability of the solution?
We have had issues with internal load balancing between some of the shelves. That is an ongoing issue that support is trying to address. We're still waiting on a resolution for that, but that's really been our only issue with the stack that we have.
How are customer service and support?
We haven't had any issues with technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In terms of what we used before, I can't remember that far back. If we did it was probably some sort of Windows-based file share that was all manual controls. It's hard to compare what we used in the past as we did not switch from another vendor.
How was the initial setup?
I was not directly involved with the initial development of the solution. My involvement was just the management of the storage engineers managing the system. We like to keep everything in the Dell ecosystem so it was easy enough for us to turn it over to the storage engineers.
It wasn't complex at all. Even the upgrades and controllers that we've done have been pretty straightforward, however, we've got two guys today that manage the environment.
It's deployed across two data centers.
The solution does require maintenance. We do continuous controller updates and the like, however, we do it in conjunction with support.
What was our ROI?
We have seen ROI, however, it's tough to compare since we haven't really looked at other platforms. It's been easier for us to use the platform we have.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable. The ease of use with the array and the functions that we get from it still seems to be better than other products that are on the market today.
What other advice do I have?
I'd rate the solution eight out of ten. It's still great, however, there are some internal issues that need to be resolved. That said, I understand it's always under continuous development.
I would advise potential users to not focus on the price tag right away. I know there are other cheaper solutions, however, they may not have the functionality that Isilon has and the same tie-ins that you'll get with the Dell ecosystem with features like Data Domain and Avamar, et cetera.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Administrator at a insurance company with 501-1,000 employees
Helps consolidate data storage, great for an SMB, and NFS file exports and offers cybersecurity
Pros and Cons
- "It's easy to manage. The web UI is very intuitive, and there's CLI also that you can use to manage it."
- "The solution in general has allowed us to move off of multiple Windows boxes where they had huge data stores, and we migrated it to the Isilon, making it easier and more cost-effective with just one point of contact."
- "We used to have a chat feature available on the support site. It's not available to us anymore."
- "Technical support could be improved. Whenever we have a hiccup, we'd like to get it fixed maybe quicker."
What is our primary use case?
The product allows us to handle NFS file systems with SMB shares. It's object-oriented as well.
What is most valuable?
Our major use is for SMB and NFS file exports for the open systems area. Both are heavily used in our company.
PowerScale is used across different platforms to help consolidate data storage and multiple applications into a single platform. We have file systems that are both NFS, and they are being shared with our open systems. However, some are also SMBs, so they can get to it from their Windows systems as well. It's very helpful for our applications.
PowerScale cybersecurity, including its ransom protection, is very important to our organization. I've got a session coming up where I'm going to learn more about that. We had a presentation on that at my work with our technical support group.
The solution in general has allowed us to move off of multiple Windows boxes where they had huge data stores, and we migrated it to the Isilon. There is just one point of contact there. It's made it easier and more cost-effective.
PowerScale has helped free up our employees' time to focus on other business priorities, however, it's hard to assess an exact number.
It's easy to manage. The web UI is very intuitive, and there's CLI also that you can use to manage it.
What needs improvement?
I'm happy with the product the way it is, however, I like the improvements that always come out with the new 1FS code upgrade.
Technical support could be improved. Whenever we have a hiccup, we'd like to get it fixed maybe quicker.
For how long have I used the solution?
I've been using the solution for about six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have 800 people using the solution.
In terms of increasing usage, we're not going to implement it elsewhere, however, we always have new employees coming on.
How are customer service and support?
Technical support varies depending on the person you get.
We used to have a chat feature available on the support site. It's not available to us anymore. We tried to use it and it comes up saying, "No one is available."
It used to be easy. We would get on the chat and we could solve something within an hour. Now, we have to open an SR and wait for somebody to get back to us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used an EMC product, however, I don't remember what it was called. It might have been Virtual Gateway or something like that. We use that as a front end to VMAX storage. There was newer technology which was why we made the switch.
How was the initial setup?
We have the solution deployed in two locations, in our production data center, and in another disaster recovery data center. We're syncing data between the two and it's used by all our employees. That's where their personal drives are, along with corporate drives and departmental drives, that are off this storage as well.
There are three of us that maintain the solution. It's not a lot of work once it's all set up and running.
What was our ROI?
We have seen a return on investment in terms of the amount of storage that we have. There are a lot of things watching it, it's very helpful.
What's my experience with pricing, setup cost, and licensing?
I'm not really involved with the pricing.
What other advice do I have?
Our company is a customer.
We're not using it in the cloud. We are starting to get into the cloud a little bit in our business. We're heavily using it for the NFS and SMB shares.
I'm not sure whether it reduced our risk or not.
We just recently upgraded our Isilon nodes to the new PowerScale nodes.
I'd rate the solution eight out of ten.
I'd advise other users that it is cost-competitive. There are other solutions out there. This has an all-flash option as well. If you need the speed without the old flash, that's available as well. However, we have hybrid models of it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a government with 10,001+ employees
This solution's cybersecurity, including ransom protection is very good
Pros and Cons
- "The fact that we were able to set it up, use it, and, for the most part, didn't have to worry about it after we had it set up has been valuable."
- "Overall, Dell PowerScale (Isilon) has made the management of the data and networks easier."
- "Data storage performance needs to be improved."
What is our primary use case?
We have to deal with a lot of data, be able to get it across to and from different locations, and be able to store it. We use this solution for these purposes.
How has it helped my organization?
Overall, Dell PowerScale (Isilon) has made the management of the data and networks easier. Because we are using the same solution for multiple platforms, our personnel have become more efficient.
What is most valuable?
The fact that we were able to set it up, use it, and, for the most part, didn't have to worry about it after we had it set up has been valuable.
PowerScale's cybersecurity, including ransom protection, is very good. We've never had an issue with it.
This solution has helped free up employees to focus on other business priorities.
What needs improvement?
Data storage performance needs to be improved.
For how long have I used the solution?
We've been using this solution for several years.
What do I think about the stability of the solution?
It's been very stable.
How are customer service and support?
I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something breaks.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used another Dell product, and we switched because it became outdated.
How was the initial setup?
Deployment usually takes about three to four months. We implemented it one network at a time.
Maintenance-wise, it requires standard stinging and patching to ensure that security is followed.
What was our ROI?
We haven't lost any data, and that's probably the biggest return on investment, being able to maintain data integrity.
What other advice do I have?
A technical solution has to meet the requirements, and you have to know what you need in order to figure out what tool is going to best work for that.
Dell PowerScale (Isilon) is a good product. It does the job, and it takes care of the data. I would rate it at nine on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at Government of Nova Scotia
Primary file storage solution that offers a seamless and consistently reliable experience for users
Pros and Cons
- "PowerScale has made it extremely easy to scale file data across our organization. We have two implementations of Isilon. One is a replica of the other. When scaling, we add nodes to each location and expand the cluster. The process is straightforward."
- "This solution offers flexibility in supporting various data workloads and is very easy to work with, making it our go-to solution for all data storage."
- "It would be nice to see tools like Superna Eyeglass built into PowerScale."
What is our primary use case?
We use this solution for the primary file storage for our organization for both the government and health department of Nova Scotia. We use the data domain for backup along with Isilon for our file storage.
How has it helped my organization?
This solution offers flexibility in supporting various data workloads and is very easy to work with. It is our go-to solution for all data storage. It is stable, it runs in the background and our users are barely aware that it exists. It operates seamlessly and this is the biggest benefit for our business.
PowerScale has made it extremely easy to scale file data across our organization. We have two implementations of Isilon. One is a replica of the other. When scaling, we add nodes to each location and expand the cluster. The process is straightforward.
We have eliminated the need for any silos in our data center using this solution. It has also freed up our employees' time to focus on the other business priorities because it is easy to manage and add nodes when necessary. Replication works seamlessly. We are able to meet all of our auditors and governance requirements.
What is most valuable?
The way it scales easily, is easy to use and its security are the most valuable features.
What needs improvement?
It would be nice to see tools like Superna Eyeglass built into PowerScale.
For how long have I used the solution?
I have been using this solution for ten years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is an easy solution to scale.
How are customer service and support?
The solution's service and technical support are excellent. I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Many years ago, before Dell, we used a solution for file sharing and office servers. We moved to storage area networks, and the transition to Dell seemed like the right move.
How was the initial setup?
The initial setup was straightforward. We did receive some assistance from Dell for the setup and they continue to assist us with maintenance on a regular basis.
What about the implementation team?
A reseller assisted us with the implementation. They were excellent. To deploy this solution, we did not require more than our existing operational staff. These three team members take care of storage and backup.
What was our ROI?
Our biggest ROI in using this solution is the ease and centralization of management. This has freed up team members to focus on other tasks in the data center.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is reasonable.
Which other solutions did I evaluate?
We evaluated a lot of other alternatives and this solution came out on top.
What other advice do I have?
I would recommend this solution to others.
I would rate it a ten out ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Engineer at a government with 11-50 employees
Data storage solution that provides an easy way to manage unstructured data
Pros and Cons
- "This has been a valuable solution for our business overall. It offers business continuity and replication features."
- "PowerScale helps our clients consolidate data storage and multiple applications onto a single platform for easier manageability."
- "The legacy file system for Epsilon didn't scale into the cloud and didn't have a separate OS. It would be key if this was made possible."
What is our primary use case?
We are an integrator. The main challenge our customers have had with this solution is the unstructured data they have coming in.
How has it helped my organization?
PowerScale is flexible in supporting various data workflows and custom applications, from legacy equipment to newer functionalities.
The solution's cyber security and ransomware protection are definitely a plus. Some of the other key benefits include performance, availability, and being able to have a data lake. It offers a single repository for multiple storage types with access at multiple points.
PowerScale has the ability to scale data across our business, predominantly in an on-premises environment. We are able to scale to different segments within divisions.
This solution is able to create efficiencies in data storage and provide better control of data environments with an easy-to-use interface.
What is most valuable?
This has been a valuable solution for our business overall. It offers business continuity and replication features.
PowerScale helps our clients consolidate data storage and multiple applications onto a single platform for easier manageability. By doing this, overall performance is improved and data is better protected.
What needs improvement?
The legacy file system for Epsilon didn't scale into the cloud and didn't have a separate OS. It would be key if this was made possible.
For how long have I used the solution?
We have used this solution for four years.
What do I think about the stability of the solution?
This is a very stable solution and we have not experienced any outages.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer support for this solution is excellent.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
We evaluated NetApp.
What other advice do I have?
This solution is scalable, fast, and reliable. With the new NVMe technology that has been built into it and the bleeding edge of switches and NVMe, I would definitely recommend this solution.
I would rate this solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
High volume storage solution that is flexible in supporting multiple applications
Pros and Cons
- "It assists with eliminating storage silos because it provides SMB and NFS protocols. PowerScale has also helped free up our employee's time to focus on other business priorities."
- "The ease of use of this solution has been the most valuable aspect as well as the SyncIQ and snapshot features."
- "I'd like to see more Iceland products in the cloud so that we can port our data into different environments if needed. I would also like to see a virtual appliance or software-defined Iceland product."
- "Version upgrades and patches take a long time to complete."
What is our primary use case?
We use this solution to manage large data sets. It makes it easy for us to consolidate data storage and multiple applications into a single platform for easier manageability. This means we only need to manage a minimal number of clusters.
The solution is very flexible in supporting various data workloads while keeping them protected. It scales well with different performance node types. In terms of data protection, it replicates easily with the replication features of SyncIQ.
We have multiple clusters across two data centers and have two main teams; our enterprise storage services team, and our HPC team who recently purchased a bunch of capacity from Iceland.
When it comes to PowerScale Cybersecurity and ransomware protection, we use a third-party solution called Superna. It is still important to us that PowerScale helps secure our data from cyber attacks. An attack can happen very quickly and be very damaging. Large data sets are difficult to protect, replicate and recover.
How has it helped my organization?
Using this solution, provisioning is a lot easier because we have large capacity clusters and can easily provide storage space to users as needed. We realized the benefits of this solution shortly after deployment. The management of the solution is very easy.
This solution has had a positive effect on our company's storage efficiency. We are able to add capacity as needed in order to scale.
What is most valuable?
The ease of use of this solution has been the most valuable aspect as well as the SyncIQ and snapshot features.
It assists with eliminating storage silos because it provides SMB and NFS protocols. PowerScale has also helped free up our employee's time to focus on other business priorities.
What needs improvement?
I'd like to see more Iceland products in the cloud so that we can port our data into different environments if needed. I would also like to see a virtual appliance or software-defined Iceland product.
Version upgrades and patches take a long time to complete. This could be improved.
For how long have I used the solution?
I have been using this solution for twelve years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution from a file data perspective. Scalability can be more difficult because you need three nodes minimum to start a cluster. You need a lot of other hardware to provide that service. This solution is not scalable in the cloud.
How are customer service and support?
I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal with.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have used other solutions but Iceland is the storage platform of choice for the large data sets that we have. We have a very strong relationship with Dell and their support is very good so we were very comfortable choosing Iceland.
How was the initial setup?
The initial setup is straightforward. Dell came in to install the solution and update the operating systems. After that, some administration and management tasks needed to be completed, and then the setup was complete.
What's my experience with pricing, setup cost, and licensing?
Pricing for this solution is reasonable.
What other advice do I have?
This solution scales very easily. You just need to be aware of how much you scale as this can complicate the management of the solution. Scaling requires a strategy.
PowerScale is easy to manage but more difficult to maintain. This is because it is a multiple node environment and the larger you get, the longer it takes. There are more risks when you make a change.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: November 2026
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Buyer's Guide
Download our free Dell PowerScale Report and get advice and tips from experienced pros
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