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Geo-computing Manager at a energy/utilities company with 201-500 employees
Real User
Jan 13, 2022
Easy to manage, consolidates disparate storage products, and improves operational efficiency
Pros and Cons
  • "Our users are able to easily roll back snapshots without going through IT."
  • "The management and monitoring tools comprise a disparate suite of products and the roadmap is very unclear. We've got four different products that look after the Isilon, management-wise, and it's a bit of a mess."

What is our primary use case?

Our primary use case is unstructured file storage. It is pretty simplistic and architected in a very simple way.

The product centralizes all of our subsurface digital data. It also includes normal PDFs and Word documentation that we have. 

How has it helped my organization?

Centralizing our data with the Isilon has helped to take the pressure off of our IT department, without having to move around our 32 old file server systems. In general, it has made our operations more efficient.

We use the CloudIQ feature to monitor performance remotely, although it represents a very small part of our storage operation.

Dell regularly adds new features and one of the recent upgrades promised performance improvements, which was a big draw. At this point, I can't confirm whether or not there have actually been any improvements noted. The SyncIQ features are changing dramatically to be a bit more flexible in the future, which is something that I'm keen to see.

This solution allows us to manage storage without managing RAID groups or migrating volumes between controllers. It's not something that took up much time before so it hasn't had a large impact, but it's good that we don't have to do it.

Using this product has enabled us to maximize the business value of our data because now, we can store all of our data in one place. This means that we have the agility of recalling large volumes that we would otherwise have had on hard drives in different places. Initially, we didn't have the storage required to hold all of the data together, and now, it's coming more into play as we look into dashboarding and TIPCO. We can now look at our data as a whole, instead of in little parts that were as such because of limitations we had in storage. 

This solution has helped eliminate data silos. At the moment, we only have subsurface data on the unit and don't have any production data. However, it's helped us to be able to compile our data and expose it to the company. In this aspect, it has stopped data silos.

We have been able to consolidate our workloads, meaning that our storage management has been simplified. Having it all in the same place, not having to expand it all the same, and not having to rejig our backups has made it easier to work with.

What is most valuable?

Our users are able to easily roll back snapshots without going through IT.

An important feature for us is scalability.

This product gives us a backup system with everything online, which is a big win for us.

Having an on-premises solution like Isilon is better for us than a cloud-based solution in terms of both price and performance. Price-wise, moving to the cloud is an unknown cost, as opposed to a known one. Performance is affected by latency because the cloud data center is between 3,000 and 3,500 kilometers away. This distance has a significant effect on latency.

What needs improvement?

The management and monitoring tools comprise a disparate suite of products and the roadmap is very unclear. We've got four different products that look after the Isilon, management-wise, and it's a bit of a mess.

Buyer's Guide
Dell PowerScale (Isilon)
January 2026
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.

For how long have I used the solution?

We have been using the Dell EMC PowerScale (Isilon) devices for approximately three years.

What do I think about the stability of the solution?

The stability has been rock solid. We've had two incidents; one of those was its fault and that was in the very beginning. It was resolved within a reasonable timeframe. The other incident was external switching.

So, it's not been without some problems, but in the time we've had it, that's nothing significant.

What do I think about the scalability of the solution?

This product is expandable and it scales well. The scale doesn't change how you administer it. Whether it's a megabyte or a petabyte, it's all the same when it comes to managing it.

We added a node and it is easy to do. We simply asked, paid for it, and it was done. When choosing this product, it was somewhat important that we could start with a few nodes and scale very large.

This product will be able to meet unpredictable future storage needs with ease.

This is being used in a single department with no plans for expansion.

How are customer service and support?

Technical support has been alright and I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

Prior to having the Isilon, we had multiple file storage systems. We used to have 32 old server file systems and in conjunction with Dell, we came up with this solution as a way to consolidate them into one centralized storage.

Before Isilon, we really didn't have a solution, and now we can focus more on data management rather than storage management. All of our subsurface data was spread over the existing servers. We had an issue where we couldn't go over to terabytes because it affected the backup, so we always had to move data around and some of our projects were starting to span over to terabytes, and that was causing a headache.

With Isilon, we don't have that problem anymore and we're not shifting data around. It's all in one spot. We're not unloading hard drives and loading hard drives onto the system. We just unload them once and keep them there and then they get tiered appropriately.

How was the initial setup?

The initial setup was straightforward. We leveraged Dell entirely to implement it, and it took between two and three days to deploy.

Without the help of Dell's ProDeploy Plus, it would have taken us weeks to deploy.

What about the implementation team?

We used ProDeploy Plus, which is Dell's implementation service that is available at an additional cost.

One storage engineer is suitable for deployment and maintenance.

What was our ROI?

We have seen a return on investment, although intangible.

What's my experience with pricing, setup cost, and licensing?

One of the reasons we chose this on-premises solution is that it's a known cost. In our case, lifting to a cloud-based solution was an unknown cost and in the current environment of tight budgets, having a known cost is a huge benefit.

We paid an additional fee to have Dell's ProDeploy Plus team implement it.

Which other solutions did I evaluate?

We did not evaluate other products in advance of choosing Ipsilon.

What other advice do I have?

This product provides policy-based automation for managing storage, but we don't use automation in our use case. Similarly, it provides support for the S3 protocol but it is something else that we don't use.

In our use cases, the data remains where it is and doesn't go anywhere. We don't use any of the edge or cloud features.

My advice for anybody who is implementing this product is to purchase the extra support from Dell to deploy it. This is what we did and if anybody else is going down that path then I'm sure they'll be fine.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
AdityaKumar3 - PeerSpot reviewer
Working Student at a transportation company with 10,001+ employees
Real User
Dec 11, 2023
Comes with good performance but improvement is needed in CLI and search options
Pros and Cons
  • "Dell PowerScale's performance is good."
  • "The product needs to improve CLI since commands are complex. The search option is also difficult since you must give the full path."

What is our primary use case?

We use the solution for NFS. 

What is most valuable?

Dell PowerScale's performance is good. 

What needs improvement?

The product needs to improve CLI since commands are complex. The search option is also difficult since you must give the full path. 

For how long have I used the solution?

I have been using the product for more than three years. 

What do I think about the stability of the solution?

Dell PowerScale is stable. 

What do I think about the scalability of the solution?

My company has more than 1000 users for the solution, and it is scalable. 

How are customer service and support?

Dell PowerScale's support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

Dell PowerScale's deployment is complex. 

What other advice do I have?

I rate Dell PowerScale a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerScale (Isilon)
January 2026
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.
Yaswanth Yathaluru - PeerSpot reviewer
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Real User
Oct 31, 2022
Great for creating multiple storage pools; nodes can be scaled without the requirement of extra clusters
Pros and Cons
  • "Ability to scale the number of nodes without having to build additional clusters."
  • "The UID mapping and how to configure mapping-related things is a struggle."

What is our primary use case?

We're using 95% of data for user access and 5% percent for the NFS mount point. We're a startup and customer of Dell. 

What is most valuable?

It's helpful that we're able to scale the number of nodes without having to build additional clusters. We started with a very small footprint and now we have 30 nodes and recently expanded an additional eight nodes on the cluster. We can create multiple storage pools from this if we decide to add a location within the cluster itself.

What needs improvement?

We're struggling to find the NIXI protocol. It's for people needing to access using Windows and Linux. We're struggling with the UID mapping and how to configure mapping-related things. I'm looking at how to map those GIDs and UIDs. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable. If it's being used for the NAS protocol, it's very stable.

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

We have direct Dell support only.

How was the initial setup?

The initial setup is straightforward. We have 4,000 users in the company who are accessing the shared drive without any problems. Maintenance can be done by one person. 

What's my experience with pricing, setup cost, and licensing?

We have a five-year contract with Dell. We get new hardware each time we renew the contract and the cost is calculated on a percentage-wise and scalability basis. Every five years, we replace the tech nodes. 

What other advice do I have?

If you're looking for a product to use for an assembly protocol, this is the best solution on the market.

I rate this product nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Paolo Corecco - PeerSpot reviewer
Solution Consultant at a comms service provider with 10,001+ employees
Real User
Oct 12, 2022
Reliable, good support, and integrates well
Pros and Cons
  • "The most valuable feature of Dell PowerScale (Isilon) integration with other solutions because of the standard file system protocol."
  • "Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything."

What is most valuable?

The most valuable feature of Dell PowerScale (Isilon) integration with other solutions because of the standard file system protocol.

What needs improvement?

Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything.

In an upcoming release, the solution should have security features embedded, not external software.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for approximately nine years.

What do I think about the stability of the solution?

Dell PowerScale (Isilon) is a reliable solution.

What do I think about the scalability of the solution?

Dell PowerScale (Isilon) is scalable. It is easy to expand capacity.

Most of our customers are enterprise-sized companies and the solution is suitable only for companies with a lot of data. For example, you can have a start-up company dealing with a large amount of data, but only have 10 people working on it. In this case, you will need a solution with this capability.

How are customer service and support?

I am satisfied with the support.

How was the initial setup?

If you have used the solution previously then the initial setup of Dell PowerScale (Isilon) is easy, if not then it is difficult. If you have good planning and preparation then the implementation can take two to three days.

What about the implementation team?

We do the implementation of this solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of Dell PowerScale (Isilon) is reasonable.

What other advice do I have?

My advice to others is they should work with a provider that knows the solution well and the features in order to implement it correctly.

This is a good solution but it is not always the best choice, it depends on the use case.

I rate Dell PowerScale (Isilon) an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1852572 - PeerSpot reviewer
Sr. Storage Engineer at a legal firm with 201-500 employees
Real User
May 18, 2022
Flexible, handles data growth well, and the scalability is great
Pros and Cons
  • "Its scalability has been huge for us."
  • "We lost our technical sales reps about two years ago. We haven't gotten one assigned to us and we'd love to have one."

What is our primary use case?

We have massive unstructured data. It's only used to keep up with our data growth.

How has it helped my organization?

Its scalability has been huge for us. Before that, we were using Windows File Servers and there were a lot of labor-intensive log-on activities to build all those servers. With Isilon, we just add nodes and grow capacity. We realized those benefits as soon as we had Isilon online.

What is most valuable?

We love the scalability with OneFS. It is a one-file system that just grows. It is able to keep up with our massive data and ingestion.

We don't use applications on Isilon, however, it manages the growth of our data and structured data.

The solution's flexibility for supporting various data workloads while keeping them protected is okay. It does the job. I didn't really think about it in terms of protection with its resiliency and its ability to grow.

It's important that PowerScale helps us secure data from cyber attacks, however, budgets control everything we do, so we can only use it as far as what our budget allows.

What needs improvement?

We lost our technical sales reps about two years ago. We haven't gotten one assigned to us and we'd love to have one.

We would like to see both performance and security improvements which are in all of the releases. We haven't leveraged S3 yet, however, at some point we're going to leverage S3. We're working towards the 9.0 releases. Therefore, we'd like to see some improvements in the protocols. 

For how long have I used the solution?

I've been using the solution for five or six years.

What do I think about the stability of the solution?

OneFS seems very stable. I just wish support would get a little better. I realize with COVID 19 it's been hard to keep people.

What do I think about the scalability of the solution?

The scalability is awesome, this is why we have it. 

There are challenges when providing economies of scale for a large cluster, however, it's nothing. It's hard to quantify that because it is just a cluster, but we've been pleased with the scalability overall.

How are customer service and support?

In the past year, it hasn't been as great. They seem to just follow KBS. Prior to that, they were awesome. I'm hoping they get it together.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We just used Windows File Servers before Isilon. We didn't have any NAS to speak of. We might have used NetApp, however, that's not a scalable solution. We evaluated others and we chose Isilon.

How was the initial setup?

It is very straightforward. It's a little complicated setting up, however, other than that, you just allocate file shares and maintain security patches, and management is easy. It's pretty similar to other systems. It's very straightforward once it's set up.

I deployed it myself. My implementation strategy was to just do it. I have a template that I modify for every deployment and I rack it a certain way so that we can manage the backend cabling, which is a really big deal. I rack it, set it up, and configure it.

We have it in our major data centers, including Seattle, San Francisco, and Phoenix. I do all the maintenance which includes dealing with failed hard drives. There are always errors popping up. I'm just keeping ahead of all the little things that come up, engaging with support, and so forth.

What about the implementation team?

I did not use an integrator, reseller, or consultant for the deployment. I did it myself. 

What was our ROI?

We have seen an ROI. For example, we don't build Windows File Servers anymore and that eliminates that labor. We have massive data growth and it helps us keep up with adding nodes. However, we have no quantitative numbers for that to share.

What's my experience with pricing, setup cost, and licensing?

The pricing seems reasonable to me. We always evaluate new storage platforms and we've stuck with Isilon.

The costs involved purchasing the hardware licensing and extending maintenance. However, that's with every product.

What other advice do I have?

We haven't really looked into PowerScale's cybersecurity, including its ransomware protection.

We have some Gen 5 and Gen 6 nodes, and we have five clusters. We just purchased the newer Gen 6, A3000, and H700 nodes in our Phoenix data center.

I'd rate the solution nine out of ten. If there was better support I'd give it ten out of ten.

It's an awesome product. I'd advise others to evaluate all the products and just pick the one that's best for them.

Things are in the details and I've always paid attention to that, however, you have got to handle deployment carefully and think ahead to what could go wrong. If you do that, everything will be fine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1061193 - PeerSpot reviewer
Lead Infrastructure Architect at a transportation company with 10,001+ employees
Real User
May 17, 2022
Flexible and helps reduce risks with good cyber security
Pros and Cons
  • "Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center."
  • "If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal."

What is our primary use case?

The solution provides file-based access for everyone. It's a simplified platform for user-based access to files. It's also very simple to do data center replication for disaster recovery with Isilon.

How has it helped my organization?

It's hard to think back to the beginning when we actually got it and how it helped us improve. Of course, it is leaps and bounds over any Windows-based file share that may have existed back in the early 2000s. However, it's really helped engineers manage and maintain it. It's a very simple platform to work with.

What is most valuable?

The file-based dumping for SQL backups is great. We use that fairly heavily, especially with the flash-based nodes on Isilon. It's been our go-to platform for user-based file access.

The solution's flexibility for supporting various data workloads while keeping them protected is great. We integrate and have Avamar-based backups with Isilon. The protection is great.

Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center.

Cyber security, including ransom protection, is good. We haven't really leveraged a lot of those features as we should. We know that they're there and we work with our partners to help us implement those pieces for us.

The impact PowerScale has had on our organization's storage efficiency is positive. It's tough to talk about efficiency, as we love using it and we dump everything into it. What it retains gives us a great DD compression on the array. We find ourselves overusing it, however, we do have it plugged into Cloud IQ. That helps us with alerts to let us know when we're getting close to our thresholds for capacity.

PowerScale has helped us free up our employees' time to focus on other business priorities. They're not spending a lot of their time managing user files. Everything's managed from the array itself.

PowerScale helped reduce our overall risk. It helped us reduce our overall risk mainly due to the fact that we're replicating between data centers. We don't have to worry about a single point of failure within our data center. I can check on the health of our arrays really at any time with CloudIQ, and everybody sleeps better at night.

What needs improvement?

If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal. They have immutable snaps that they can leverage, however, it would be nice to have something folded in with CyberSense where we could detect points in time when we need to do recovery for anything that may be compromised.

For how long have I used the solution?

We've had Isilon for many generations. I'd say we've used it for the last eight to ten years.

What do I think about the stability of the solution?

We have had issues with internal load balancing between some of the shelves. That is an ongoing issue that support is trying to address. We're still waiting on a resolution for that, but that's really been our only issue with the stack that we have.

How are customer service and support?

We haven't had any issues with technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In terms of what we used before, I can't remember that far back. If we did it was probably some sort of Windows-based file share that was all manual controls. It's hard to compare what we used in the past as we did not switch from another vendor.

How was the initial setup?

I was not directly involved with the initial development of the solution. My involvement was just the management of the storage engineers managing the system. We like to keep everything in the Dell ecosystem so it was easy enough for us to turn it over to the storage engineers.

It wasn't complex at all. Even the upgrades and controllers that we've done have been pretty straightforward, however, we've got two guys today that manage the environment.

It's deployed across two data centers.

The solution does require maintenance. We do continuous controller updates and the like, however, we do it in conjunction with support.

What was our ROI?

We have seen ROI, however, it's tough to compare since we haven't really looked at other platforms. It's been easier for us to use the platform we have.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. The ease of use with the array and the functions that we get from it still seems to be better than other products that are on the market today.

What other advice do I have?

I'd rate the solution eight out of ten. It's still great, however, there are some internal issues that need to be resolved. That said, I understand it's always under continuous development.

I would advise potential users to not focus on the price tag right away. I know there are other cheaper solutions, however, they may not have the functionality that Isilon has and the same tie-ins that you'll get with the Dell ecosystem with features like Data Domain and Avamar, et cetera.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mitch Leigh - PeerSpot reviewer
Senior System Engineer at a healthcare company with 10,001+ employees
Real User
May 11, 2022
Data storage and management system that offers reliability and the ability to share data across multiple channels
Pros and Cons
  • "PowerScale helped free up our employees' time to focus on other business priorities. There are now automated jobs such as backing up and replicating data, that reduce the footprint we have. Those types of tasks were previously done manually."
  • "Additional metadata reporting would be great. We have to use a separate tool to report on that. We would like to view the age of data and how long it has been since someone has accessed a file."

What is our primary use case?

We use this solution to facilitate sharing data access across multiple platforms. We are a children's hospital and have a lot of PHI data that is critical to keep secure. 

How has it helped my organization?

One of the benefits that we have seen from our research department is quotas and chargeback. They are able to control costs based on the projects that they're given and the grants that they receive from the state and federal levels. They are able to track the quotas and chargebacks, which is made possible through Isilon.

Implementing Isilon has removed the previous silos that existed between different teams. Everyone has been able to virtually separate their resources, but still store them physically on the same box.

PowerScale helped free up our employees' time to focus on other business priorities. There are now automated jobs such as backing up and replicating data, that reduce the footprint we have. Those types of tasks were previously done manually.

Isilon also makes it possible to delete large amounts of data and fix active directory permissions. Previously, we would have to create scripts and run them manually. It also reduced our risk of data loss and gave us the ability to recover from snapshots and replicated data.

What is most valuable?

We have data that is accessed from multiple OS from different models and in departments in our company. The ability to serve up that data to all those different platforms is very useful.

One of the best features of Isilon is its reliable performance and ability to report on its performance. Reliability is really important in our environment, with a 24/7 shop that serves patients. In many instances, data access is critical.

Prior to Isilon, we had to access data from multiple different platforms. This solution offers unified storage and the ability to consolidate and migrate data which was a big step forward. It allowed us to cut costs by eliminating multiple platforms, putting it all on one array.

What needs improvement?

Additional metadata reporting would be great. We have to use a separate tool to report on that. We would like to view the age of data and how long it has been since someone has accessed a file.

For how long have I used the solution?

I have used this solution for eight years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This solution's scalability in an on-premise environment is impressive. We continue to throw large workloads at it and performance has been pretty stable. It has multiple nodes, which is useful when we have outages or code upgrades. We're still able to perform those without interruption of service.

How are customer service and support?

The EMC field support is great. They're easily accessible. We have a specific person we call which is invaluable. We are able to open tickets online instead of spending hours on the phone, no matter what day or time. The only challenge we sometimes experience is a language barrier. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for this solution is complex. The F900 uses Dell PowerEdge Servers instead of the traditional nodes. We needed to disable memory allocation features on those servers. When we did that, with EMC support, it brought the cluster down and it was down for a couple of weeks. 

The deployment involved a storage analyst, data center analyst, and EMC staff. The data center analyst handled the power requirements and cabling requirements. There are 15,000 users across multiple sites. 

This solution requires three people to handle maintenance. Maintenance requires verifying whether jobs are successful, identifying failures, and ensuring that replication is occurring correctly.  We do regular creation and deletion of shares, files, and folders.

What was our ROI?

We are able to better handle and reign in budgets by making departments responsible for the data that they are consuming for the grants that they get. The deduplication of data has freed up some of the storage costs that we've traditionally experienced. Some of the newer technology allows us to store more data on less equipment, which means that we're using less footprint in our data center.

What's my experience with pricing, setup cost, and licensing?

This solution is priced slightly higher than others on the market but does offer good quality. With this solution's data reduction and compression, we were able to purchase less. Costs have dropped because of the data rate of compression and deduplication.

Which other solutions did I evaluate?

We evaluated Pure Storage but their support was unreliable. We need fast and reliable support, and EMC has always proven that when we have an outage, they're there to help us.

What other advice do I have?

The user interface is very simple to use. Support is critical when deploying this solution. When we were deploying the F900, there were a lot of problems that were beyond our scope. We frequently needed to touch base with system engineers from EMC. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Triet  Pham - PeerSpot reviewer
Information Technology Technician at a tech services company with 201-500 employees
Reseller
Top 5
Jul 10, 2024
Offers high availability and high storage capacity
Pros and Cons
  • "The most valuable feature of the solution is the unlimited scalability. The tool has high availability and high storage capacity."
  • "The support offered by the product is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company for our customers who are from the media, and as per the vendor, I can say that the tool is scalable for data storage.

What is most valuable?

The most valuable feature of the solution is the unlimited scalability. The tool has high availability and high storage capacity. The tool also offers flexibility in connection.

My company uses the tool's basic features, and some of our organization's customers moved to the product after seeing its functionalities. Our customers only use the scalability offered by the product for storage purposes, along with whatever the vendor provides as an extension for the tool.

What needs improvement?

As the product is used for basic purposes, there are not many areas in the tool that require improvement. The product is just fine for now. My company does not use many of the features of the product. I can tell what my customers want to improve in the product, and I believe that they don't want anything to be changed in the solution.

The support offered by the product is an area of concern where improvements are required. My customers don't receive much support. The support has slowed down a bit. For Vietnam, the support has to be worked on since it is slow in our country.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for three years. My company has a partnership with Dell.

What do I think about the stability of the solution?

It is a stable solution. We don't have issues so much with the stability part. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

My company's customers are from the media involved in games and movies.

For scalability, there is just a need to connect to the right connections.

My company's clients are medium-sized businesses.

How are customer service and support?

The solution's technical support team is slow in Vietnam. I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's initial setup phase is taken care of by the engineers from the product side, so my company does not have much experience in it. My company gets a deployment service from Dell, so we don't need to configure anything as everything is already configured. We just need the information for the configuration, though it is all completed for me.

The solution is deployed on the private cloud.

The solution can be deployed in a day.

What's my experience with pricing, setup cost, and licensing?

The product cost is affordable. It was not very high and not too cheap.

What other advice do I have?

Speaking about the integration part, just mapping the NIS server is enough. An NIS server can be integrated with the tool, making it possible to share parts with the client.

In the media, there is a need to switch files without connecting to the internet, so on the website, they don't use much of anything. Customers move the data to Dell PowerScale, especially the things they can't just use over the internet. We don't use AI for now.

The biggest benefits experienced by the users of the product revolve around the fact that the tool offers scalability.

I can recommend the tool to others.

If you have more data to store and need to scale up, then I recommend that you use Dell PowerScale (Isilon).

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Product Categories
NAS File and Object Storage
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.