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Senior Engineer at Continental Tire
Reseller
Top 20
Efficiently manages data across locations with seamless cost-saving features
Pros and Cons
  • "The solution allows me to use SSMDS to store data for end users and share it within different locations."
  • "Dell PowerScale helps in saving costs related to power and rack space, reducing physical hardware from over one hundred to twenty-nine chassis."
  • "Dell's customer service needs improvement."
  • "Dell's customer service needs improvement. Specifically, hardware failures under warranty should be addressed within the promised timeline."

What is our primary use case?

I am an administrator for Isilon in India. It provides storage to end users who develop their tasks and use it for simulation purposes, keeping their data isolated.

How has it helped my organization?

I use Dell PowerScale (Isilon) to store and share data across different locations according to project-wise needs, which helps in cost savings related to power and in-house rack space.

What is most valuable?

The solution allows me to use SSMDS to store data for end users and share it within different locations. The feature of data shuffling between locations is notably useful. Dell PowerScale helps in saving costs related to power and rack space, reducing physical hardware from over one hundred to twenty-nine chassis.

What needs improvement?

Dell's customer service needs improvement. Specifically, hardware failures under warranty should be addressed within the promised timeline. I face difficulty in tracing and finding the right support team due to time zone differences, which is problematic.

Buyer's Guide
Dell PowerScale (Isilon)
June 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with Dell PowerScale Isilon for eight years now.

What do I think about the scalability of the solution?

Dell PowerScale is highly scalable, as evidenced by the reduced physical hardware and the efficient use of rack space.

How are customer service and support?

I rate customer service as five. The service, particularly about hardware issues and support ticket handling, is an area that needs significant improvement.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is easy because of previous configurations and knowledge in this area. I would rate it nine on a scale of one to ten, with ten being very easy.

What other advice do I have?

Dell PowerScale is user-friendly and beneficial for businesses, provided they understand the enabled features and subscriptions. I would give it an overall rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Yamandù Correa - PeerSpot reviewer
Head of Infrastructure and Network Services at a computer software company with 1,001-5,000 employees
Real User
Top 20
Helps reduce data silos, improves performance, and flexibility
Pros and Cons
  • "Dell PowerScale includes a wealth of features that are important from a security and recovery perspective."
  • "Dell PowerScale can improve on its multi-tenant part because as a service provider, we have bigger clusters in data centers where we can serve multiple customers and grant them dedicated management points and automation features that can be managed in a multi-tenant environment."

What is our primary use case?

Dell PowerScale helps us manage a variety of unstructured data for healthcare and manufacturing clients. This allows the data to be stored and accessed by different types of systems like system-to-system access and user-to-system access. Dell PowerScale helps the data make sense in environments where we are also managing the data engine portion for our customers. We are able to use different Dell technologies for moving and saving data. Dell PowerScale is the best option for cost based on the environment.

We initially deployed PowerScale on-prem and then started to take advantage of the cloud but the cost became a factor. The customers feel more confident with the on-prem deployment.

How has it helped my organization?

Our customers have seen improvement in performance, space, and flexibility for growth and management of data protection through snapshots and other systems.

The AI models are something we are looking forward to trying but are not there yet. The algorithms are specific to each company and their industry. One of the most important things is the data localization. Many scenarios require the project data traffic to be close to where it is generated and read. A lot of interaction is between users and systems. So data localization is one of the most important things in terms of using the data algorithm.

We don't need to manage our PowerScale and run its storage from any location yet but it is something that is coming for sure because several customers have centralized data in main data centers. But in different locations across the globe. So this is going to be a topic. I think that through the different functionalities that the Dell platform can grant, it will be a great player.

When it comes to the flexibility for supporting various data workloads while protecting them, the combination of PowerScale and PPDM and all the other components of the data protection solution right now is key. So the automatic integration between the products is one of the killer features of the solution itself.

PowerScale helped us to reduce data silos. This has simplified the management of large data environments in terms of scalability and management instead of having a different solution for the right reports to see how the data evolves and how to better manage them. PowerScale can do that in combination with the other components of the ecosystem.

In terms of risk reduction, We need to mention the data management and the recovery part, So of course, the integration with the data domain is key. The fact that we can rely on these functions, and the fact that we also manage different customers, and possess the recovery plans and tests that can prove the solution is working.

What is most valuable?

Dell PowerScale includes a wealth of features that are important from a security and recovery perspective. 

What needs improvement?

Dell PowerScale can improve on its multi-tenant part because as a service provider, we have bigger clusters in data centers where we can serve multiple customers and grant them dedicated management points and automation features that can be managed in a multi-tenant environment.

For how long have I used the solution?

I have been using Dell PowerScale for a few years.

What do I think about the stability of the solution?

Dell PowerScale is stable.

What do I think about the scalability of the solution?

The scalability depends on the policy and data retention plan that is in place. The fact that we can easily upgrade the platform by moving to different versions is key.

How are customer service and support?

One of the key points for our partnership with Dell is the great support and human interaction. Not only for the setup but also the visibility into the vulnerabilities, new features, and the ease of access to data and information about how the platform is evolving.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use multi-vendor storage but Dell is one of our key partners. The pros are the fact that all the different technologies in the Dell ecosystem are integrated using themselves, and the fact that we can have the server resiliency integrated, the CAB solution that is integrated, and that, of course, is working very well in terms of performance. The other vendors propose similar solutions but in terms of integration and liability, they are not the same as Dell. We have different solutions because there are different needs of different customers, and we consider that they may have previously purchased different hardware.

PowerScale falls behind some of the competition in terms of automation. There are new players like VAST Data who started a company with an API-first approach which facilitates better automation.   

What's my experience with pricing, setup cost, and licensing?

We use the TNA approach which is a great opportunity for us to better manage the licenses based on how much consumption is available for the different customers so we can use that approach and scalability. Overall, the experience is good, and this is why we are progressing in our partnership. 

What other advice do I have?

I would rate Dell PowerScale nine out of ten.

We manage 40 petabytes of data in different customer environments.

Just like with AI, we are adopting containerized solutions, the fact that we are a managed service provider, of course. This is a different scenario from other customers because there are customers who are not yet into containerized applications. they are slowly transforming their platform and their support. Of course, containers are coming and in those scenarios, PowerFlex is a better option.

I believe in a hybrid approach, mainly because we've seen several customers that have workloads where data flows to user protection centers. So the data needs to be analyzed on proximity infrastructure. This is the reason why I strongly believe that hybrid will progress. For some companies, a full cloud approach may work but not for all of them.

The key factors for driving our decision-making process when it comes to selecting a cloud, on-prem, or hybrid environment for our enterprise applications are, where the data needs to be accessed, and scalability to adapt to different demands we may have. It depends on the different types of industries that we are serving. We will have our own data centers. But we will have to scale using the hyperscaler in order to be flexible in terms of data movement and also flexible in terms of preparation of the infrastructure. The speed we can achieve on hyperscalers is different than the speed we can achieve on-premises.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerScale (Isilon)
June 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
reviewer2402925 - PeerSpot reviewer
Group manager at a government with 5,001-10,000 employees
Real User
Offers reliability along with an easy deployment phase
Pros and Cons
  • "The tool's most valuable features are high density and scalability."
  • "The tool's support team and the way the cases are handled by the product's technical support team are both areas of concern where improvements are required."

What is our primary use case?

I use the solution in my company for large files. With Dell PowerScale (Isilon), the amount of files my company deals with is humungous in size.

How has it helped my organization?

My company has only four people working on the Dell PowerScale (Isilon) platform, which has around 300 TB. With the number of people necessary to run the tool, I am not sure if it can be considered an effective product.

What is most valuable?

The most valuable features are high density and scalability. The high density and scalability features are important for my company since we are trying to have low electricity and power consumption, considering that the amount of data that we have to use is limited.

My company uses an on-premises deployment model for Dell PowerScale (Isilon).

No one is required to maintain the product, but since it is a huge platform in our company's environment, some things need to be replaced constantly. The aforementioned issues with the tool are not because the product or hardware is bad but something that happens since it functions in a large environment.

If I consider my assessment of Dell PowerScale's ability to interface with AI models and algorithms, I would say that my company has just started using AI after connecting it to the tool. I use the AI part a lot currently. So far, my company has only been using NFS to connect to our computers.

It can be difficult to assess the ability of Dell PowerScale to help our company manage and run its storage from any location since it is a huge platform. You can put the product anywhere, but I would say that it needs to be in big data centers. You can have one location or ten locations, but all of them need to be big locations. You can't put the product into a small office area. It is easy to manage the product from multiple locations. Generally, one can manage all locations using the product from a single point.

Dell PowerScale (Isilon) has helped a little to reduce or eliminate data silos, but all the silos we use in our company are huge, making it a hard process. My company needs to deal with silos anyways.

In terms of the flexibility of Dell PowerScale (Isilon) for supporting various data workloads, while keeping them protected, I would say everything is good since they can scale up very fast with NVMe technology and disks and also with the archive data in disks along with the performance it offers. For protection, we use snapshots along with mirroring.

What needs improvement?

The tool's support team and the way the cases are handled by the product's technical support team are both areas of concern where improvements are required.

When replacing hardware parts of the tool, there are about 15 steps to follow before our company gets the parts sent over to us by Dell, making it an area that we feel consists of a lot of unnecessary work for our employees. Dell should streamline the aforementioned process and make it just one or two steps instead of making users go through 15 steps.

The support offered after installing the tool to deal with the problems associated with the tool could be a little bit better. After the installation phase, the tool's support services have certain shortcomings because our company is not allowed to use or send the automated error reports back to Dell. The aforementioned process needs to be manually handled by Dell and us, which is why it takes so long, even though we are eligible to get help from a dedicated support engineer. Processing logs and other stuff takes time.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for seven years. My company is a customer of Dell.

What do I think about the stability of the solution?

The stability and reliability of the product are good. My company has only faced two big errors stopping the production in our organization over a span of seven years.

What do I think about the scalability of the solution?


How are customer service and support?

During the installation phase, Dell's support services are top-notch. I rate the technical support a six or seven out of ten. The support services during the tool's installation phase can be rated as ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

My experience with the product's deployment phase has been good.

The installation took two days for three racks, and going from zero to one hundred, it took two days. It is a simple step-by-step process that includes the physical installation and configuration. Our company is able to be up and running within two or three days.

Compared to the other vendors in the market, the setup phase of Dell PowerScale (Isilon) is fast. Other products are difficult to handle when it comes to the setup process. It is actually the technology like SAN and other related technologies that make it harder for a person to deal with the setup process.

What about the implementation team?

My company opts for a 50-50 approach, meaning we take help from Dell's experts and from our own employees.

What was our ROI?

Considering my position at the company, I would say that we do not indulge in backtracking of anything associated with Dell PowerScale (Isilon).

What's my experience with pricing, setup cost, and licensing?

It is easy for my company to deal with product costs and licensing. Dealing with the product costs and licensing areas is getting easier since Dell is simplifying the licensing process and licensing packages offered to users.

Which other solutions did I evaluate?

My company uses products from multiple vendors all the time. My company is required to deal with multiple vendors, so sometimes we use Dell and others.

If I compare Dell PowerScale (Isilon) to other vendors in terms of both pros and cons, I would say that its pros are associated with the high scalability, where it is possible for one to build it in a very huge and large manner, but that has been so from ten years ago. Now, other vendors are coming out with good scalability features. I am soon going to have a one-on-one session later this week with Dell's experts.

What other advice do I have?

I don't envision the future of our company's containerized solutions in terms of cloud integration since it is not applicable as we don't use the cloud, but we do use containers.

Based on key factors and the decision-making process, my company only uses the on-premises environment for our containerized applications.

I rate the solution a nine to ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2708322 - PeerSpot reviewer
IT Manager at a government with 10,001+ employees
Real User
Top 10
Integration with advanced data management enables effective and reliable operations
Pros and Cons
  • "On a scale of one to ten, with one being worst and ten being best, I would rate Dell PowerScale (Isilon) a ten."
  • "I would make Dell PowerScale (Isilon) better by improving SmartSync in the graphical user interface. Currently, everything has to be done through the command line, and I prefer having a graphical interface."

What is our primary use case?

The use case for Dell PowerScale (Isilon) is for most applications, including policy management, end user needs, file management, forensics extraction, analysis, smartphones, and media applications.

How has it helped my organization?

The benefit to our organization from using Dell PowerScale (Isilon) is that we can execute our jobs and activities effectively because we have the necessary capacity. With this latest technology, we can execute our activities in a better form.

What is most valuable?

The most helpful feature of Dell PowerScale (Isilon) is the integration with ECS, now called ObjectScale, because we can implement Tier functionality. This allows us to move data between hot areas and cold storage areas, which is a very good resource for us.

What needs improvement?

I would make Dell PowerScale (Isilon) better by improving SmartSync in the graphical user interface. Currently, everything has to be done through the command line, and I prefer having a graphical interface.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for six months.

What do I think about the stability of the solution?

I find Dell PowerScale (Isilon) to be very stable and reliable. We have not had any problems in six months.

What do I think about the scalability of the solution?

Dell PowerScale (Isilon) does grow with our business needs. We currently have Isilon, and with the purchase of Dell PowerScale (Isilon), we can expand our environment significantly. It is very scalable.

How are customer service and support?

I have not used customer service and support for Dell PowerScale (Isilon) yet, but I don't anticipate that we will have any problems.

What other advice do I have?

On a scale of one to ten, with one being worst and ten being best, I would rate Dell PowerScale (Isilon) a ten. It is perfect.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Atif Pervaiz - PeerSpot reviewer
Senior System Engineer at Atlas Security
MSP
Top 10
Maximizing data management with seamless integration and intuitive design
Pros and Cons
  • "It is stable and very user-friendly."
  • "Always, there is room for improvement in terms of cybersecurity, as new challenges are continually emerging in the market."

What is our primary use case?

We are using Dell PowerScale (Isilon) for CCTV storage purposes.

What is most valuable?

In our scenarios, we haven't encountered difficulties. It is stable and very user-friendly. It's easy to monitor everything, and the interface is user-friendly. Additionally, it integrates easily with other systems. Dell PowerScale offers high scalability and stability as well, making it a valuable solution for enterprises.

What needs improvement?

Always, there is room for improvement in terms of cybersecurity, as new challenges are continually emerging in the market. However, in our current usage, we find it satisfactory.

For how long have I used the solution?

I have around ten years of experience working with Dell PowerScale (Isilon).

What do I think about the stability of the solution?

Dell PowerScale is very stable.

What do I think about the scalability of the solution?

Dell PowerScale has high scalability.

How are customer service and support?

Dell provides support within four hours, and they always fulfill their promises.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy.

What was our ROI?

Most enterprises prefer to go with Dell. Despite being more expensive than Huawei, it is stable and most enterprises accept the price due to its stability.

What's my experience with pricing, setup cost, and licensing?

The pricing of Dell solutions is higher than that of Huawei.

Which other solutions did I evaluate?

We are using another Dell model for data replication, the SC5020.

What other advice do I have?

Dell PowerScale is stable, user-friendly, and easily integrates with other systems. On a scale of one to ten, I would rate it an eight out of ten. Better solutions are available, however, they tend to be more expensive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Jack Vo - PeerSpot reviewer
Senior IT Manager at ams OSRAM
Real User
Top 20
Ensures that data is safely stored and easily accessible, providing peace of mind with robust security measures
Pros and Cons
  • "Dell has the AI to protect the EMA."
  • "The solution can be integrated with an automation system. Dell uses another framework developed in-house. They can integrate it with machines."

How has it helped my organization?

Dell has the AI to protect the EMA.

What is most valuable?

We must write a script tailored to our specific use case whenever we upload an item, such as a file or an application, due to the demand for storing data for longer periods in cases of broken or corrupted files. With Dell PowerScale, data storage is reliable and secure. The system ensures that data is safely stored and easily accessible, providing peace of mind with robust security measures.

What needs improvement?

The solution can be integrated with an automation system. Dell uses another framework developed in-house. They can integrate it with machines. 

Sometimes, Dell PowerScale can have issues with ID, window, or mapping errors. For example, a shareholder or user might not fully understand what they're doing, which can cause problems. Occasionally, we experience connection issues, requiring us to remap the folder.

Dell PowerScale might need to remap or update the credentials in such cases. For instance, if you have many shared folders already mapped, it might take time to remap or redo the credentials.

What do I think about the scalability of the solution?

The solution is pretty scalable.

Which solution did I use previously and why did I switch?

We used the traditional way, which made it challenging to expand storage and caused more issues.

What other advice do I have?

If you have people working with MMC, Dell PowerScale is a solid option. It's a good choice for a company prioritizing decent pricing and reliable service. Dell PowerScale provides an effective solution for data storage needs, making it a valuable option.

Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2403468 - PeerSpot reviewer
Division of Administration at a government with 11-50 employees
Real User
Top 20
Helps reduce costs, protect data, and scale seamlessly
Pros and Cons
  • "Dell PowerScale overall is easy to use."
  • "The price always has room for improvement."

What is our primary use case?

We are migrating all of the state agencies' data into one environment, onto Dell PowerScale, and doing the cluster environment to have redundancy with backups to restore and move data faster. Some of the agencies were using old equipment and since the change, they have seen a huge uplift in performance related to retrieving data, security, and locking data down. 

How has it helped my organization?

Dell PowerScale has helped reduce our costs. Most state agencies were using old equipment that cost a lot of money. With Dell PowerScale they can migrate their data and pay per gig pennies on the dollar compared to their old systems. Dell PowerScale has saved the state money.

PowerScale allows us to get granular with users' access and protection of their data. I have not gone through all the features but everything is protected as far as the permission we give through the PowerScale app that enhances the internal audit features that we need for compliance with the state.

PowerScale has helped reduce our overall risk. I review the audit reports annually and since we have been using PowerScale, the reports come back almost clean because PowerScale passes all the vulnerability and security tests.  

What is most valuable?

Scaling up with Dell PowerScale is easy. We can add more nodes when needed. Dell PowerScale overall is easy to use. 

What needs improvement?

The price always has room for improvement.

For how long have I used the solution?

I have been using Dell PowerScale for two years.

What do I think about the scalability of the solution?

We replaced the Dell PowerScale H500 with the F900 almost seamlessly. We brought a new rack and migrated the data to the new cluster. I was amazed at how fast it was completed. We migrated 12 agencies over from the old cluster in under 15 hours. With the older platforms, it would take us days to migrate that volume of data.

How are customer service and support?

The technical support is good. I had a few minor difficulties understanding some of the advice being offered because of the support person's accent but my concerns were addressed immediately. They are responsive. When we submit an SR, we get a callback or email immediately. 

How would you rate customer service and support?

Positive

What was our ROI?

Some of our agencies used old equipment and saw a great upside to migrating to PowerScale. It saved them money. 

What's my experience with pricing, setup cost, and licensing?

Dell PowerScale is expensive on the start-up side but we can recoup those costs quickly by not having to reapply the savings to other equipment.

What other advice do I have?

I would rate Dell PowerScale nine out of ten for its ease of use.

We only have one cluster in one location but our users are all over the state.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2689287 - PeerSpot reviewer
Senior Technologist at a university with 1,001-5,000 employees
Real User
Top 20
AI initiatives receive a boost with fast and efficient data analysis infrastructure
Pros and Cons
  • "I would rate Dell PowerScale (Isilon) as a product a ten out of ten."
  • "We see room for improvement in Dell PowerScale (Isilon) because we need personnel to effectively utilize all our infrastructure; it's not easy to find skilled people to work on AI and data analysis."

What is our primary use case?

Our organization uses Dell PowerScale (Isilon) specifically for use cases in the nanotechnology field.

What is most valuable?

What I find most valuable about Dell PowerScale (Isilon) is that we are currently focusing on AI applications, for which we need fast storage, faster GPU, faster nodes, and so on. In our AI initiatives, Dell PowerScale (Isilon) plays a significant role in data analysis, data fusion; principally, it is involved in data analysis, data extraction, and statistical analysis.

What needs improvement?

We see room for improvement in Dell PowerScale (Isilon) because we need personnel to effectively utilize all our infrastructure; it's not easy to find skilled people to work on AI and data analysis.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for seven years.

What do I think about the stability of the solution?

The product has been stable since the implementation of Dell PowerScale (Isilon).

How are customer service and support?

I would rate the technical support by Dell as excellent; I'm very happy with Dell support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before choosing Dell PowerScale (Isilon), we generally evaluate instrumentation that we already have skills to manage. Before Dell PowerScale (Isilon), we used the same product; generally, every five years, we try to change something because it's important for us to have the skill to manage all our infrastructure, which is not easy.

How was the initial setup?

We considered performance and cost when selecting Dell PowerScale (Isilon) over other solutions.

What about the implementation team?

We got help from consultants; typically, we place a bid where we request both infrastructure and consultants together.

What's my experience with pricing, setup cost, and licensing?

The cost of Dell PowerScale (Isilon) is important, but we have public projects that allow us to apply for funding to update our infrastructure.

Which other solutions did I evaluate?

We have very satisfactory experiences with Dell products, and we can also evaluate other products for integration. For example, for backup, we can evaluate options such as the Veeam solution.

What other advice do I have?

I think the pricing of Dell PowerScale (Isilon) is reasonable, but I don't clearly understand the full details. 

I would rate Dell PowerScale (Isilon) as a product a ten out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Product Categories
NAS File and Object Storage
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.