We use Dell PowerScale to share data between our Windows, Linux, and Azure systems.
Data center admin at Geomar
Helps reduce our organizational risk, supports various data workloads, and is scalable
Pros and Cons
- "The most valuable feature of Dell PowerScale is its scalability."
- "PowerScale is not suitable for virtual environments."
What is our primary use case?
How has it helped my organization?
Before Dell PowerScale, we had safe clusters for Linux systems and Windows file servers with separate item storage. Now, we have centralized storage together.
If we have an AI extension, data can be reordered from unstructured to structured. Scientists travel with a lot of data and ask to put the data in storage and forget about it. So there is a lot of unused data left in the storage.
PowerScale is flexible in supporting various data workloads while keeping them protected. It includes a lot of security snapshots so if a user accidentally deletes data, we can provide the snapshot for them to restore their lost data.
PowerScale helps reduce our organizational risk. We have additional security running on PowerScale for added protection. Before PowerScale, we had no security.
What is most valuable?
The most valuable feature of Dell PowerScale is its scalability. If we need more storage, we can add more nodes without the need to install anything else. Also, the data compression and deduplication are valuable. The SFA recovery site sync is good.
What needs improvement?
We believed that we could share all the data between Windows RTS and Linux RTS but that is not true because we can break the RTS as a system so we must separate the data. This means we have one system but we still have two data paths.
PowerScale is not suitable for virtual environments. So we use a different solution for our hybrid environments like our VMware clusters.
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Dell PowerScale (Isilon)
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For how long have I used the solution?
I have been using Dell PowerScale for one year.
What do I think about the stability of the solution?
Dell PowerScale is stable.
What do I think about the scalability of the solution?
Dell PowerScale is easily scalable.
How are customer service and support?
We are supposed to have technical support from Europe, but until now we have only received support from India.
Which solution did I use previously and why did I switch?
We previously used Pure Storage. We wanted PowerStore but our other partner offered us PowerScale faster.
How was the initial setup?
We ran into an issue deploying PowerScale F900 because of some bugs but with the support, it worked out.
What about the implementation team?
We used a reseller for the implementation. T-Systems from Telecom. Their engineer installed the wrong cable that was not hard enough and we had to break down the switch to replace it.
What was our ROI?
PowerScale hardware is expensive but it consumes less energy making it more efficient. In five years we will see a return on investment compared to other solutions.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
I would rate Dell PowerScale eight out of ten. We have scalability and one file system for most use cases but the GUI is terrible. If we are searching for a file we must know the full path. Also, the alerts are not clear enough.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Presales Solution Architect at DXC Technology
Highly scalable data management with a straightforward setup and advanced ransomware protection
Pros and Cons
- "Features like ransomware protection, file lock retention, and third-party integrations (e.g., Superna for ransomware protection) are significant benefits."
- "Improvements could be made on the object storage side."
What is our primary use case?
Our customers consist of banking sectors, financial sectors, infrastructure services, and service divisions, such as oil and gas-based customers. We recommend Dell PowerScale to our customers based on their business demands and data management needs. Primarily, it is used for handling large-scale data, including real-time data generation from remote locations, particularly in industries like automobile manufacturing, where vast amounts of unstructured data are gathered and processed.
How has it helped my organization?
Dell PowerScale helps our customers by providing a highly scalable and efficient data management solution that supports their operations effectively. It allows for the seamless addition of nodes to the cluster as needed, ensuring the organization's data storage can grow proportionately with their demands. PowerScale supports various use cases, from real-time data processing to maintaining data integrity and availability, which is crucial for sectors generating large volumes of data daily.
What is most valuable?
One of the most valuable features is erasure coding, which prevents data loss even if a single node fails. The OneFS OS provides a single namespace, improving data storage efficiency and management.
Features like ransomware protection, file lock retention, and third-party integrations (e.g., Superna for ransomware protection) are significant benefits.
Additionally, the scalability and capability to handle large amounts of unstructured data, real-time data processing, and integration with AI workloads make it a robust solution for enterprises.
What needs improvement?
Improvements could be made on the object storage side. PowerScale offers object storage capabilities, but not in a fully integrated way. If customers have workloads requiring both file and object storage, PowerScale can provide up to 20% object storage, which might not be sufficient for all needs. A unified solution combining NAS and object storage, similar to other solutions that combine block and NAS, would be beneficial.
For how long have I used the solution?
I have worked with Dell PowerScale for almost a year. Previously, I worked with the Isilon model before transitioning to PowerScale.
What do I think about the stability of the solution?
Dell PowerScale is very stable, with a stability rating of nine out of ten. In terms of availability and stability, I would give it a ten.
What do I think about the scalability of the solution?
Dell PowerScale is extremely scalable. You can start with a minimum of three nodes and expand based on capacity demands. This feature allows for significant flexibility in managing storage needs. The scalability is further enhanced by its ability to integrate new nodes automatically without manual effort.
How are customer service and support?
Support for Dell PowerScale is never a challenge. There is twenty-four-seven-three-sixty-five support available, including four-hour on-site support for high-priority issues. The on-site engineer will reach the location, review the issue, and work on it within four hours. Hence, I would rate technical support a ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for PowerScale is straightforward and easy. It just requires initial configuration, followed by automated processes to complete the setup. Therefore, I would give it a rating of ten for ease of setup.
What's my experience with pricing, setup cost, and licensing?
The price of Dell PowerScale depends on the customer's specific requirements and capacity needs. It is generally considered a costly solution, but its features and capabilities justify the price. It's essential to align the pricing with the business needs and future scalability requirements.
What other advice do I have?
If your business demands a highly scalable data solution, including handling multiple edge locations and large amounts of data effectively, Dell PowerScale is a suitable option. It is particularly advantageous for enterprises with specific AI workloads. However, due to its cost, it may not be the best option for mid-range customers or those looking for general-purpose file services.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Last updated: Sep 25, 2024
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Dell PowerScale (Isilon)
June 2025

Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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Manager Broadcast IT Europe at a retailer with 10,001+ employees
Single storage space with enhanced data management operations and an easy setup
Pros and Cons
- "The most valuable feature is its single space of storage."
- "The analytics could be improved."
What is our primary use case?
We primarily use Dell PowerScale for storage in our data management operations.
How has it helped my organization?
Dell PowerScale has provided us with a single space of storage, which is beneficial for our needs.
What is most valuable?
The most valuable feature is its single space of storage.
What needs improvement?
The analytics could be improved.
For how long have I used the solution?
I have about fifteen years of experience with this solution under different names.
What do I think about the stability of the solution?
The stability of Dell PowerScale is very good.
What do I think about the scalability of the solution?
The scalability of this solution is good. I would rate it ten on a scale from one to ten.
How are customer service and support?
The technical support is excellent. I would rate it ten on a scale from one to ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Quantum before switching to Dell. Quantum was not as reliable as we wanted, and it was more difficult to use.
How was the initial setup?
The initial setup was easy. I would rate it ten on a scale from one to ten.
What about the implementation team?
Our deployment was done in-house.
What was our ROI?
There has been no massive ROI in the storage. That said, it met our expectations.
What's my experience with pricing, setup cost, and licensing?
The pricing of Dell PowerScale is reasonable. However, it is on the pricier side. There are no additional costs beyond the standard licensing fees.
What other advice do I have?
Check out what's on the market and make sure it's right for you. I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 18, 2024
Flag as inappropriateSenior Storage Engineer at Proact
Easy to implement and provides good flexibility
Pros and Cons
- "The most valuable features of the solution are flexibility and ease of implementation."
- "It would be good to have synchronized mirroring between two clusters without using a third-party program."
What is our primary use case?
We use the solution to store camera video surveillance and hospital X-rays.
What is most valuable?
The most valuable features of the solution are flexibility and ease of implementation.
What needs improvement?
It would be good to have synchronized mirroring between two clusters without using a third-party program.
For how long have I used the solution?
I have been using Dell PowerScale (Isilon) for three years.
What do I think about the stability of the solution?
The solution's stability is really good, and I haven't had a crash for two years. The solution works just fine even if a node goes down.
What do I think about the scalability of the solution?
The solution's scalability is very good, and you can easily scale it.
How are customer service and support?
Sometimes, the support team throws me around before I talk to the right person. However, the situation has been much better for the past year.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our customers previously used NetApp. They switched to Dell PowerScale because it was easy to use. In my opinion, Dell PowerScale is better than NetApp because it's faster and more hybrid.
How was the initial setup?
The solution's initial setup is easy for me because it's been the same implementation from the beginning. However, it's not so easy when the customers do it themselves.
What was our ROI?
The solution reduces our customers' power consumption by around 30% and saves them rack space.
What other advice do I have?
The solution's ability to interface with AI models and algorithms is very good.
The solution has been really good for helping our organization manage and run our storage from any location.
The solution has helped to reduce or eliminate data silos, which has enabled our customers to add new nodes by themselves.
The solution's flexibility for supporting various data workloads while keeping them protected has been really good.
I've deployed Dell PowerScale for 300 terabytes to about 800 terabytes sized environments.
Overall, I rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Storage Engineer at Movate
Suitable for a small environment and offers good features like SmartConnect
Pros and Cons
- "Dell PowerScale has the SmartConnect and SmartConnect Pro features. That's why I like the product."
- "The improvement should be in AI. Everything is going towards AI."
What is our primary use case?
I've worked on multiple cases, like cache, performance, and application cases.
What is most valuable?
Dell PowerScale has the SmartConnect and SmartConnect Pro features. That's why I like the product.
Dell is an expansive product. Everyone has a Dell product.
What needs improvement?
The improvement should be in AI. Everything is going towards AI. If they improved the AI features, it would be easier for customers to handle.
If some customers have expired products and cannot renew them, Dell should provide knowledge-based articles to help them handle issues like replication, node issues, or hardware issues. They have storage admin engineers who can handle it.
AI could also help with things like searching. For example, if I want Anil's profile, I should be able to see everything on the screen. AI could also help with common issues like performance issues. If you type "performance issues" into their portal, it should tell you what needs to be checked, what shouldn't be checked, and where to check it, whether the issue is from the storage end, the host end, or the switch end.
Dell can improve in terms of support. Dell hires freshers who don't have much experience. They should resolve issues faster. At Accenture, we reach out to customers within 15 minutes if they have any issues.
For how long have I used the solution?
I worked with it for five years. In 2019, Isilon was changed to PowerScale.
What do I think about the scalability of the solution?
Scalability is very good in terms of Dell products.
How are customer service and support?
The tech support is good.
How would you rate customer service and support?
Neutral
How was the initial setup?
It requires more manpower for the installation. More than two people are needed for the process.
It takes around four hours for a full deployment. It is easy to integrate with other systems.
It will require some maintenance. It depends on the hardware.
What was our ROI?
Users can save time and money with PowerScale. There is around 15% to 20% time savings.
What's my experience with pricing, setup cost, and licensing?
Dell products are expensive. They are more expensive than other competitors.
What other advice do I have?
Overall, I would rate it an eight out of ten. If you have a small environment, I can recommend Isilon PowerScale.
I would recommend it to others because Dell is a very good company, and we can blindly trust Dell products. It's number five, I think, or six in a global ranking.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT & Broadcast Engineer at TV2 Media Group Ltd.
Performs well, meets our demands and easy to setup
Pros and Cons
- "The best thing is that it works. We don't have to maintain it too much; we usually upgrade once a year."
- "We had some issues with level 1 support. We had to fight with them on repeated issues. There is room for improvement in level 1 support."
How has it helped my organization?
We had to move metadata from standard disks to SSDs because we had issues with how the cluster handled metadata operations. With a lot of IO, the data lookup wasn't fast enough, causing performance problems. This setup resolved those issues.
We no longer had the performance issues with Dell PowerScale.
What is most valuable?
The platform performs really well. We're a media company with 14 TV stations. This solution is very capable of meeting our demands well. We use the SMB protocol for storage access, and it performs really well.
The best thing is that it works. We don't have to maintain it too much; we usually upgrade once a year.
We can get more than gigabit throughput from it.
What needs improvement?
The disk failure handling could be better. We had a few issues because one disk failed, which slightly impacted the whole node, but overall, the performance is stable.
We had to expand and increase the storage capacity, but it turned out we needed a totally new cluster because we couldn't expand the current one due to software incompatibilities. We think the backend network should be upgraded from InfiniBand to Ethernet networking, and we had to buy a new cluster. Dell has significantly increased the prices of new nodes, by a lot. As a result, we're considering new vendors because if prices increase by 300%, then the clients will look elsewhere.
The disc server handling is not the best. Maybe the tiering logic could be improved. It's based on our age or some other logic but not on disk usage. If you have a tier one, you don’t want to load it completely; it deserves some free space for new data, and you can’t manage that with the current tiering logic. That’s where this software or this solution could be improved.
For how long have I used the solution?
I have been using it for six years.
PowerScale, which used to be known as Isilon, was developed by EMC before EMC became part of Dell.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a six out of ten because the new nodes are not compatible with the overall brand. So, we don’t have the option to scale an old cluster. This is a limitation because I could increase the node numbers with the same version, and then it works seamlessly. However, maintaining different versions is not the best solution.
How are customer service and support?
We had some issues with level 1 support. We had to fight with them on repeated issues.
We asked them if they could escalate the support to a higher level. There is room for improvement in level 1 support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I used an IBM storage solution with an IBM GPFS file system and Samba.
We switched to Dell because of performance issues we had with this setup, which were caused primarily by the Samba NAS solution. IBM now offers licensing for commercial SMB protocol implementation, and they are capable of providing a good solution for us.
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, with ten being easy to set up.
The deployment process took a couple of days. It’s an on-premise solution.
We had to integrate it with our Active Directory system, and we had to implement some additional schemas, but apart from that, it was a standard process.
What's my experience with pricing, setup cost, and licensing?
It is a really expensive solution. I would rate the pricing a nine out of ten, with one being low price and ten being high price.
What other advice do I have?
From a technical point of view, I would rate it an eight out of ten.
I would recommend using it. However, it's important to consider the high price point. Evaluate if you can get the same feature set from other vendors at a lower cost.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at Bilgipark Görüntü ve İletişim San. Tic. A.S.
A scalable and easy-to-implement solution suited for those who want performance and have a budget
Pros and Cons
- "The solution's scalability is very good."
- "The solution's rate structure or rate redundancy needs to be improved."
What is most valuable?
The solution's scalability is very good.
What needs improvement?
The solution's rate structure or rate redundancy needs to be improved. If you have a lot of nodes, for example, 15 nodes, and when you say you lost one node on the paper, the performance is not affected. However, if you have so much file count and fifteen nodes, losing one node really affects the performance. One of our customers had this issue.
Also, when you lose a couple of drives, it's a different structure, then you can lose data. It is clearer on the NetApp side, and you can create a rate group and a pool. So you will have more redundancy on the drives. For example, in a rate set for around 100 drives, you can lose around 20 drives, which depends on the configuration.
In NetApp, we will not lose data, but if you lose 20 drives in EMC, you will also lose data. Small systems like Dell PowerScale (Isilon) work perfectly with five, six, or ten nodes. Based on my experience, if you have 15 nodes in Dell PowerScale (Isilon) and lose one node, it creates some problems.
For how long have I used the solution?
I have been working with Dell PowerScale (Isilon) for more than ten years.
What do I think about the stability of the solution?
I rate Dell PowerScale (Isilon) a seven out of ten for stability. The solution's stability should be improved, especially for more than ten nodes.
What do I think about the scalability of the solution?
If the customer doesn't need more performance, you should be able to adjust the solution to expand just the capacity and not the performance.
Which solution did I use previously and why did I switch?
We recommend Dell PowerScale (Isilon) to customers who request low capacity but high performance. Each node in Dell PowerScale (Isilon) has limited capacity, and we need to add more nodes, but we can get more performance. Adding more controllers to NetApp to expand the system and scale up reduces its price and performance.
For example, if the customer needs 200 terabytes of capacity with high performance and high throughput, we use Dell PowerScale (Isilon). If they need performance and capacity, then NetApp's price and performance are really good compared to Dell PowerScale (Isilon).
How was the initial setup?
Dell PowerScale (Isilon) is easy to implement.
What about the implementation team?
NetApp's implementation, configuration, and integrations are easier than Dell PowerScale (Isilon). For Dell PowerScale (Isilon), you need to use the command prompt for some configurations and integrations; you cannot configure everything on the user interface.
What's my experience with pricing, setup cost, and licensing?
Dell PowerScale (Isilon) is an expensive solution.
What other advice do I have?
Users who want performance and have a budget can prefer Dell PowerScale (Isilon).
Overall, I rate Dell PowerScale (Isilon) a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Systems Engineer at a media company with 51-200 employees
A stable solution that can be used for SMB-based storage and NFS-based storage
Pros and Cons
- "The most valuable feature of the solution is its performance."
- "The solution’s interface and pricing could be improved."
What is our primary use case?
We use Dell PowerScale for SMB-based storage and NFS-based storage.
How has it helped my organization?
Dell PowerScale allows us to consolidate multiple storage units into a single storage unit.
What is most valuable?
The most valuable feature of the solution is its performance.
What needs improvement?
The solution’s interface and pricing could be improved.
For how long have I used the solution?
I have been using Dell PowerScale (Isilon) for six months.
What do I think about the stability of the solution?
I rate Dell PowerScale a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate Dell PowerScale an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
We previously used NetApp. We switched to Dell PowerScale because NetApp's support was expensive, and we were looking for something more powerful and flexible. Dell PowerScale is the solution that meets our needs.
How was the initial setup?
The solution’s initial setup is straightforward.
What was our ROI?
The solution's performance allowed us to shrink our workflow by about two times. We are a media and payment business. A lot of our workflows are video-based, and we store backups to a second system. With Dell PowerScale, we already see performance increases by almost twofold.
What's my experience with pricing, setup cost, and licensing?
Dell PowerScale is an expensive solution compared to other products like Qumulo.
Which other solutions did I evaluate?
Before choosing Dell PowerScale, we evaluated Qumulo and a new version of NetApp.
What other advice do I have?
I suggest users talk to someone who has actually used Dell PowerScale and has experience with it. Dell PowerScale has a more integrated interface. Compared to the interfaces of the newer generations of storage like Qumulo, Dell PowerScale has a comparatively older-looking interface. Apart from that, the solution is fine.
Overall, I rate Dell PowerScale an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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