Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Reseller
Top 5Leaderboard
Helps to capture large amounts of data in a short time
Pros and Cons
  • "The tool comes with cheap disks and works fast for video content."
  • "Dell PowerScale needs to reduce its price."

What is our primary use case?

Dell PowerScale helps to capture large amounts of data in a short time. 

What is most valuable?

The tool comes with cheap disks and works fast for video content. 

What needs improvement?

Dell PowerScale needs to reduce its price. 

For how long have I used the solution?

I have been working with the product for ten years. 

Buyer's Guide
Dell PowerScale (Isilon)
April 2024
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What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Dell PowerScale is scalable. 

How are customer service and support?

The tool's support is good. 

How was the initial setup?

Dell PowerScale's installation is fast. You need one engineer to handle the deployment. Its maintenance is easy because of its high redundancy. 

What other advice do I have?

I rate the product a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Balázs Gál - PeerSpot reviewer
IT & Broadcast Engineer at TV2 Media Group Ltd.
Real User
Performs well, meets our demands and easy to setup
Pros and Cons
  • "The best thing is that it works. We don't have to maintain it too much; we usually upgrade once a year."
  • "We had some issues with level 1 support. We had to fight with them on repeated issues. There is room for improvement in level 1 support."

How has it helped my organization?

We had to move metadata from standard disks to SSDs because we had issues with how the cluster handled metadata operations. With a lot of IO, the data lookup wasn't fast enough, causing performance problems. This setup resolved those issues.

We no longer had the performance issues with Dell PowerScale. 

What is most valuable?

The platform performs really well. We're a media company with 14 TV stations. This solution is very capable of meeting our demands well. We use the SMB protocol for storage access, and it performs really well. 

The best thing is that it works. We don't have to maintain it too much;  we usually upgrade once a year.

We can get more than gigabit throughput from it. 

What needs improvement?

The disk failure handling could be better. We had a few issues because one disk failed, which slightly impacted the whole node, but overall, the performance is stable.

We had to expand and increase the storage capacity, but it turned out we needed a totally new cluster because we couldn't expand the current one due to software incompatibilities. We think the backend network should be upgraded from InfiniBand to Ethernet networking, and we had to buy a new cluster. Dell has significantly increased the prices of new nodes, by a lot. As a result, we're considering new vendors because if prices increase by 300%, then the clients will look elsewhere.

The disc server handling is not the best. Maybe the tiering logic could be improved. It's based on our age or some other logic but not on disk usage. If you have a tier one, you don’t want to load it completely; it deserves some free space for new data, and you can’t manage that with the current tiering logic. That’s where this software or this solution could be improved.

For how long have I used the solution?

I have been using it for six years. 

PowerScale, which used to be known as Isilon, was developed by EMC before EMC became part of Dell.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a six out of ten because the new nodes are not compatible with the overall brand. So, we don’t have the option to scale an old cluster. This is a limitation because I could increase the node numbers with the same version, and then it works seamlessly. However, maintaining different versions is not the best solution.

How are customer service and support?

We had some issues with level 1 support. We had to fight with them on repeated issues. 

We asked them if they could escalate the support to a higher level. There is room for improvement in level 1 support. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used an IBM storage solution with an IBM GPFS file system and Samba.

We switched to Dell because of performance issues we had with this setup, which were caused primarily by the Samba NAS solution. IBM now offers licensing for commercial SMB protocol implementation, and they are capable of providing a good solution for us.

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, with ten being easy to set up. 

The deployment process took a couple of days. It’s an on-premise solution.

We had to integrate it with our Active Directory system, and we had to implement some additional schemas, but apart from that, it was a standard process.

What's my experience with pricing, setup cost, and licensing?

It is a really expensive solution. I would rate the pricing a nine out of ten, with one being low price and ten being high price. 

What other advice do I have?

From a technical point of view, I would rate it an eight out of ten.

I would recommend using it. However, it's important to consider the high price point. Evaluate if you can get the same feature set from other vendors at a lower cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Dell PowerScale (Isilon)
April 2024
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
General Director at miromix unitedMiroMIX United
Real User
Top 5Leaderboard
The tool's most valuable features are scalability and stability
Pros and Cons
  • "The tool's most valuable features are scalability and stability."
  • "Dell PowerScale's deployment is not easy."

What is most valuable?

The tool's most valuable features are scalability and stability. 

What needs improvement?

Dell PowerScale's deployment is not easy. 

For how long have I used the solution?

I have been using the product for eight years. 

What do I think about the stability of the solution?

I rate the tool's stability a ten out of ten. 

What do I think about the scalability of the solution?

Dell PowerScale is scalable. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Project Manager at Realnux
Real User
Top 5
Has efficient AI features and good technical support services
Pros and Cons
  • "The solution is stable."
  • "Its configuration needs to be more straightforward."

What is our primary use case?

We use the solution for high-performance storage.

What needs improvement?

The solution's configuration needs to be more straightforward. Also, its performance could be better than Panasas. In addition, its price needs improvement as well.

For how long have I used the solution?

We have been using the solution for three to four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have two end users for the solution.

How are customer service and support?

The solution's technical support is better than Panasas. They resolve the issues quickly.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is complicated.

What about the implementation team?

The experts from Dell's support team remotely configure the solution for us. They execute the process efficiently. It takes one or two days to complete.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. They should include technical support services with their contract.

Which other solutions did I evaluate?

Dell is more expensive than Panasas. But it has good technical support services.

What other advice do I have?

I rate the solution a nine out of ten. It has a seamless AI system. I advise others to work with good network engineers during the configuration.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Naresh Ochani - PeerSpot reviewer
Director at Newera Informatique pvt.ltd
Reseller
Top 10
Highly capable and stable, and helpful support
Pros and Cons
  • "The most valuable feature of Dell PowerScale (Isilon) is all the capabilities together."
  • "The price of the solution could be reduced."

What is our primary use case?

My customers are using the solution in a few areas, such as DFSA and pharma, for their application.

What is most valuable?

The most valuable feature of Dell PowerScale (Isilon) is all the capabilities together.

What needs improvement?

The price of the solution could be reduced.

For how long have I used the solution?

I have been familiar with Dell PowerScale (Isilon) for approximately one year.

What do I think about the scalability of the solution?

I rate the stability of Dell PowerScale (Isilon) a ten out of ten.

How are customer service and support?

My clients have been satisfied with the support from Dell PowerScale (Isilon).

How was the initial setup?

The setup of Dell PowerScale (Isilon) is not difficult for our team. However, it could be complicated for my clients.

The length of time of the deployment depends on the infrastructure. If there are more servers it could take more time. However, typically it does not take more than one day.

What about the implementation team?

We did the implementation of this solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can fluctuate. The price can be competitive or other times not. The price of the solution could be better.

What other advice do I have?

I rate Dell PowerScale (Isilon) a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Consultant at a tech company with 11-50 employees
Reseller
Good stability and performance with the capability to scale
Pros and Cons
  • "The stability of the solution is good."
  • "The solution can be a bit complex for those not well versed in the technology."

What is most valuable?

The solution is easy to use.

The product has global name recognition.

The performance, overall, is quite impressive.

The stability of the solution is good.

What needs improvement?

The solution lacks a cloud version.

It would be useful if the solution could direct to AWS or Google Cloud effectively or have an AWS version. With the global lockdown conditions, you can't get to the site. It would be easier if it was connected to the cloud.

The solution can be a bit complex for those not well versed in the technology.

For how long have I used the solution?

I've been using this solution for a few years now.

What do I think about the stability of the solution?

The solution, so far, has been very stable for us. We don't have issues with Isilon itself, however, every once in a while we do face a few stability issues.

What do I think about the scalability of the solution?

The solution is scalable, however, it's quite complex, so it's not exactly straightforward. For organizations that have a lot of items they need to upgrade, it's good to have support to help. However, the solution can scale if a company needs to.

We have a few hundred users on the solution right now.

How are customer service and technical support?

The technical support aspect of the solution has been good. We've been satisfied with their level of attention and find them to be knowledgable and helpful.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution, however, we are looking to switch solutions now, simply due to the fact that we would like to migrate to the cloud.

How was the initial setup?

The initial setup was a bit complex for personal not knowledgeable with the solution. When you are just shown a manual, it does take a while to understand how everything works. It's not exactly straightforward.

What's my experience with pricing, setup cost, and licensing?

While the initial setup isn't too expensive, it can end up being expensive depending on how many machines you have or how big you are.

What other advice do I have?

We're a reseller of Isilon products.

I'm not sure which version of the solution we are using. It's one of the version seven releases.

Right now, we are researching moving from on-premise to cloud, and want to know whether there is something that is more convenient than Isilon when moving to a cloud server. 

For example, with EMC, if you have something on-premise, and if you want a cloud version, you should rather take ECS. The company finds the concept a bit confusing, so they are looking around for something that is similar in terms of ease of use, and yet has a cloud version as an option.

As it stands now, I'd advise new users to rather use the Dell EMC service and learn on the job. It will be faster to get set up and be able to handle the solution.

It's still a fairly good solution. Overall, I'd rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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Updated: April 2024
Product Categories
NAS File and Object Storage
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.