Pre-Sales and Technical Manager at a tech services company with 11-50 employees
Real User
Excellent features for deduplication and fast transfer
Pros and Cons
  • "The features that I have found most valuable with Dell EMC PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing."
  • "I would like to see some kind of integration with the ransomware in the next release."

What is our primary use case?

We use it mostly combined with software, such as NetWorker, and the Data Domain works as a repository for the information.

What is most valuable?

The features that I have found most valuable with Dell EMC PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing.

What needs improvement?

I have seen documentation from other products saying that they protect against ransomware and I haven't seen this in Data Domain. I don't know if it is a good idea to have it in the appliance, but I would like to see some kind of integration with the ransomware in the next release.

For how long have I used the solution?

I have been using Dell EMC PowerProtect DD for about 15, 20 years.

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Dell PowerProtect DD (Data Domain)
April 2024
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What do I think about the stability of the solution?

It is working stably. I haven't had any trouble with the implementations I have done.

The backup solutions are from EMC umbrella. I have been using them for more than 20 years. All the implementation I have done for the past nine years+ have combined NetWorker and Data Domain.

What do I think about the scalability of the solution?

In terms of scalability, you can grow it and you can put additional units as needed.

In terms of the number of people required to maintain the solution, that depends on the size of the customer environment. As an example, we have a customer with about 50 physical and virtual servers. They have two Data Domains with an administrator, but it is maintained by only one person.

How are customer service and support?

I haven't dealt with support because I haven't had any problems with the equipment.

How was the initial setup?

The initial setup is pretty straightforward. It is pretty straightforward to implement - nothing very complicated. Most of the work is in the software part, so it depends on the software solution, not Data Domain particularly.

The software part also depends on the amount of servers we are trying to protect. It also depends on the amount and types of database and applications. That is the complex part of these types of implementations.

What other advice do I have?

My advice to anyone considering this product is that the most important thing is to have a good sizing. If the sizing at the beginning is good, you won't have any trouble with the implementation or using the product. But if you have a bad sizing, it's going to be a headache.

On a scale of one to ten, I would give Dell EMC PowerProtect DD a 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Pre-Sales and Technical Manager at a tech services company with 11-50 employees
Real User
We use it to protect our file and email servers. It provides excellent deduplication features.
Pros and Cons
  • "The feature that I have found most useful is its data duplication."
  • "When you use Data Domain, you have to have at least 20% free space so it can work properly. Sometimes we struggle with that, because we wanted to use all the free space, but then Data Domain becomes really slow. I understand that 20% is needed to process all the data, and doing the duplication and compression and all that, but it would be a big improvement if they did not require that 20%, because it is just too much to have available."

What is our primary use case?

We as a company use this product to protect our information. We have Data Domain combined NetWorker for our own company, and we also install and provide services around those solutions to our customers.

In our company, Dell Data Domain is used to protect our servers (on-premises), where the most important servers for us are the File Server and the eMail server. The Dell Data Domain we have It´s combined with Dell NetWorker as the backup software. The Data Domain works as the repository of the information, taking advantage of the duplication and all the features that it has. We are getting about 30x as the deduplication ratio. It is managed by the software NetWorker, where all the backup policies reside. We have clients in all the servers directing information from the server to the Data Domain taking advantage of the software client direct feature. We make backups on a daily basis, as incremental backups, and over the weekend we have full backups. We have about 14 servers in our office. Mostly Windows and Linux.

How has it helped my organization?

Yes, Dell Data Domain has improved our organization's backup strategy. As I mentioned, our infrastructure has different types of servers, all of them are virtual servers based on VMware. Once we had to make a recovery and we used the Instant Recovery feature where we started the virtual machine over the Data Domain instead of the VMWare server. Then we used VMotion to move the virtual machine from the Data Domain to the VMware server. We were able to minimize the service failure to 15 minutes approximately. 

What is most valuable?

The feature that I find the most useful is its data duplication. We had been having problems doing backups for the file server because we did not have enough space to store our backups. Data Domain solved that problem for us.

What needs improvement?

In terms of what could be improved, when you use Data Domain, you have to have at least 15% to 20% of free space so it can work properly. I understand that space is needed to process all the data, but it would be a big improvement if we could use that space too.

For how long have I used the solution?

Just to give you a little background, I work for an integrator and we are also users of the technology. We have installed and used Data Domain for five to six years now. We also provide installation and support services for Data Domain for our customers. 

What do I think about the stability of the solution?

I think it is awesome. We've been using Data Domain for almost five years, and during this time we have only had one problem with one disk. We reported that to Dell and they sent us the replacement part and we only have to exchange the disk with the failure. 

What do I think about the scalability of the solution?

We are looking at the scalability right now, because the family of Data Domain we have is already being replaced, so we are looking at changing the Data Domain. It seems that the upgrade will be easy, but we are still planning how to do the upgrade. 

How are customer service and technical support?

Sometimes it's difficult to reach the real experts to get a solution. The escalation process is not that great, but in the end, it works.

Which solution did I use previously and why did I switch?

Tape based backups

How was the initial setup?

I installed the Data Domain and it was really easy. 

It is not a big Data Domain, so it was just mounted in our rack. We followed the initial setup where the IP and the name are configured. After that, most of the configurations had to be done over the software.

The complex part of the configuration is in the backup server (software part), it is not in the Data Domain. The Data Domain was really easy to set up. The Data Domain setup took us about four hours.

Our deployment plan was based on the installation of the hardware first, and after that, the software deployment, starting with the backup server.

What about the implementation team?

I implemented it alone.

What was our ROI?

N/A

What's my experience with pricing, setup cost, and licensing?

The licensing was not an issue because it is related to the software part. I'm not really sure about the price, because I think we've gotten a discount as we are partners.

Which other solutions did I evaluate?

Traditional Disk-Based backups 

What other advice do I have?

The main consideration for anyone interested in Dell EMC Data Domain is to have a good initial sizing. The planning part at the beginning of the project is the most important. 

On a scale of one to ten, I would give Dell EMC PowerProtect Data Domain a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Integrator
PeerSpot user
Buyer's Guide
Dell PowerProtect DD (Data Domain)
April 2024
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Senior Data Center Admin at Paltel
Real User
A solution with excellent technical support and good stability
Pros and Cons
  • "The initial setup was straightforward. Deployment takes about two weeks."
  • "The pricing model needs to be improved."

What is our primary use case?

The primary use is as a company backup.

What is most valuable?

The most valuable features are the DD Boost and the multiple applications and model platforms.

What needs improvement?

The solution needs a better cloud version. We need a solution that has a better understanding of the cloud.

The pricing model needs to be improved.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Scalability isn't the best.

How are customer service and technical support?

The solution has excellent technical support.

How was the initial setup?

The initial setup was straightforward. Deployment takes about two weeks with migration. You only need a few people for deployment and two or three people for maintenance.

What about the implementation team?

We used an integrator to assist with the implementation.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing, but I believe the solution is costly. You may also need to pay for extra features above the standard licensing.

What other advice do I have?

We use the on-premises version of the solution. 

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution architect at GlassHouse
Real User
Top 5Leaderboard
Has competitive pricing and technology, and is useful for the banking and hospital sectors
Pros and Cons
  • "It's very competitive in terms of the price and technology. Also, the development team continuously makes updates. The data reduction feature is very useful."
  • "The price could be a little cheaper than it is now."

What is our primary use case?

It's useful in the enterprise and commercial segments, like the banking and hospital sectors. We aim to get Fortune 500 quotes to afford debt solutions.

What is most valuable?

It's very competitive in terms of price and technology.

Also, the development team continuously makes updates.

The data reduction feature is very useful.

What needs improvement?

The price could be a little cheaper than it is now.

For how long have I used the solution?

We have been working with Dell PowerProtect DD (Data Domain) since 2004.

It's a cloud infrastructure safety and data protection solution.

What do I think about the stability of the solution?

The solution is stable.

How was the initial setup?

If you know how to do it, the initial setup is straightforward. It takes one day to install and configure all the components.

What's my experience with pricing, setup cost, and licensing?

The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall.

What other advice do I have?

I recommend this solution for every environment and rate it a ten on a scale from one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Logistics Supervisor at Fetchr
Real User
Top 20
Efficient solution for backing up our SAP ERP system
Pros and Cons
  • "We are very satisfied with this solution. It's easy to use and efficient."
  • "We have some problems with backing up on the Power Platform. PowerServer is an IBM product, and it forces us to back up over LAN, which is not suitable for us."

What is our primary use case?

We use Data Domain to back up the SAP ERP system, and it worked very well.

We are moving to a public cloud.

What is most valuable?

We are very satisfied with this solution. It's easy to use and efficient.

What needs improvement?

The price is expensive, so that could be improved. The interface and dashboards could also be improved.

We have some problems with backing up on the Power Platform. PowerServer is an IBM product, and it forces us to back up over LAN, which is not suitable for us.

It needs some added features to back up the AIX OS or the old applications running on AIX OS.

For how long have I used the solution?

10 years ago, we used the network backup, but we have upgraded our devices many times.

What do I think about the stability of the solution?

It's 99% stable.

What do I think about the scalability of the solution?

It's 99% scalable.

How are customer service and support?

Technical support is very good.

How was the initial setup?

Setup was very easy.

What's my experience with pricing, setup cost, and licensing?

The cost is expensive.

What other advice do I have?

I would rate this solution 8 out of 10.

I would recommend this solution to anyone who wants to use it, for an enterprise of any size.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Owner at a construction company with 5,001-10,000 employees
MSP
Good deduplication, good support, and easily scalable
Pros and Cons
  • "It works within backup windows and has got good deduplication."
  • "It can probably have integration with other OEMs. It should also have more features for ransomware protection."

What is our primary use case?

We are just using it for backing up the workloads using Avamar. We are using its latest version.

What is most valuable?

It works within backup windows and has got good deduplication.

What needs improvement?

It can probably have integration with other OEMs. It should also have more features for ransomware protection.

It could be more competitively priced.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is easily scalable. We have around 2,000 people in our organization.

How are customer service and technical support?

It is very good.

Which solution did I use previously and why did I switch?

We were using HPE StoreOnce about four years ago.

How was the initial setup?

It is straightforward. It only takes a couple of hours to implement.

What about the implementation team?

I can do it myself. For its deployment and maintenance, I only need a couple of engineers.

What's my experience with pricing, setup cost, and licensing?

It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it.

What other advice do I have?

I would recommend this solution to others. I would rate Dell EMC PowerProtect DD a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1200867 - PeerSpot reviewer
Head of IT Production Department at a government with 10,001+ employees
Real User
Very fast, simple, and excellent support
Pros and Cons
  • "It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have."
  • "Its management can be improved."

What is our primary use case?

We use it for backup.

What is most valuable?

It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have.

What needs improvement?

Its management can be improved.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the scalability of the solution?

It is scalable. It gives the possibility for extension. You can add to the existing units.

How are customer service and technical support?

They are excellent. We have access to them, and they respond immediately and provide the required solution. Their solutions are valuable and effective.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable.

What other advice do I have?

I would recommend this solution. I would rate Dell EMC PowerProtect DD an eight out of ten. To be able to rate a solution as ten, one must be very proficient and should know several products to compare them all, which is not true in my case.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
consultant at a security firm with 201-500 employees
Consultant
Guaranteed reliability but size and scale are limited
Pros and Cons
  • "The most valuable features of this product are its guaranteed reliability and its duplication capability."
  • "The size and scale of the product are limited and could be improved."

What is our primary use case?

My primary use case is as the backup storage feed application.

What is most valuable?

The most valuable features of this product are its guaranteed reliability and its duplication capability.

What needs improvement?

The size and scale of the product are limited and could be improved.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

I would say this is a fairly stable solution.

How are customer service and support?

My experience has been that the tech support is pretty responsive.

What other advice do I have?

This is a great product and should definitely be considered when comparing solutions. I would rate this product as seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.