Dell Business Laptops Reviews

I am using Dell Enterprise Laptops mostly for consulting work and giving some of our clients and their customers access to technology when sometimes they don't have easy access to laptops.

In a recent project, we did a decision-making analysis on possible expansion sites, and we presented all of our docs using Dell Enterprise Laptops.

The best features of Dell Enterprise Laptops are the reliability; it has never failed me one time when having to do a presentation or having to do a lot of statistical analyses that often use up a lot of compute power.

When doing heavy statistical analyses, battery life is pretty consistent and on the higher range of performance, so I am quite pleased with that. This would also be aligned with speed. Processing speed has been quite nice.

The build quality on Dell Enterprise Laptops has improved from when I was using it in high school. It is still sleek, lightweight, the display is super clear, and it gives me confidence that it is going to be around for a while. I can trust the hardware to perform all of the tasks that I need.

In general, Dell Enterprise Laptops have positively impacted my organization; it was a very cost-effective way to give access to its user base, which would be a lot of emerging technologists from various areas of the country and to have Dell Enterprise Laptops be there as a reliable piece of technology for them to use whenever they need it has been pretty vital.

As far as appearance, a little bit of a splash of color might be helpful on Dell Enterprise Laptops; perhaps a different form factor that might distinguish it from other competing brands might be helpful in bringing in a new set of customers.

Access to a lot of pre-installed software on Dell Enterprise Laptops might be beneficial; in the mid to late 90s and early 2000s, you had a lot of bundles that were already built into the hardware, so going back to that model would be super efficient for us.

I actually think Dell Enterprise Laptops should be marketed a little bit better; I think we all know who one of the leaders are, and they are great at marketing, and I think some more creative ways to market Dell Enterprise Laptops might be helpful.

I have been using Dell Enterprise Laptops for about 10 years through one of our biggest clients.

Dell Enterprise Laptops are stable.

This is a sign of the reliability of Dell Enterprise Laptops; we have never had to call customer support, and that is a good sign.

Dell Enterprise Laptops are fairly scalable.

I did not use a different solution.

I did not evaluate other options before choosing Dell Enterprise Laptops.

While I was not the purchasing manager on this one, I do get secondhand feedback that as far as pricing was concerned for Dell Enterprise Laptops, especially for a nonprofit, it was a great deal.

I don't have exact numbers. However, when it comes to growing nonprofits, this client was able to disperse laptops across the nation using four staff members max, and that is pretty efficient in terms of getting technology into the hands of emerging technologists.

I think the advice I would give to others looking into using Dell Enterprise Laptops is don't think of Dell Enterprise Laptops in terms of old tech; they are integrating a lot of newer features and have partnered with some of the biggest chip companies in the world, so their current lineup in terms of technology is very solid. I rated this product an 8 out of 10.

My main use case for Dell Enterprise Desktops and Laptops has been day-to-day working. Since the COVID pandemic, we have been working on a digital workspace project, which involves consolidating various use cases. As a result, laptops have become the primary edge component we're using instead of desktops. This allows people to be mobile. 

Outside of that, I was providing on-call tech support in my previous role until very recently, so it's all about being mobile, even at this stage. As a data center manager, I spend most of my time in our head office, working from home, or remotely in our colocation data centers.

The mobility aspect is crucial for my role, as I need to work from various locations including our head office, home, and colo data centers remotely. 

The hardware is specifically chosen for data center work, and everything is centralized. We're getting good value from our contract, particularly since COVID and hybrid working. 

We have seen significant benefits from that contract, especially with the changes in the world over the last two or three years. I was involved in the project to move away from desktops. Now there are only a fraction of the desktops compared to what we had five years ago; it's all laptops.

In terms of improvements for this model of laptop, the previous Dell Enterprise Desktops and Laptops I had had a battery that was not great at all, however, the latest version we've got has a battery that is actually quite good. 

The more you can get out of your battery, the better, especially since I'm moving around so much and sometimes might forget my power cord. So the longer battery life is essential. Even when I'm in the office, I would be moving from meeting room to meeting room, and every now and again I'd forget to charge at lunchtime.

I have been using Dell Enterprise Desktops and Laptops for just about a year, however, I have been with the company for 21 years.

In terms of the stability and reliability of Dell Enterprise Desktops and Laptops, we automate our patching process. There was a recent issue with a Windows patch, but that isn't necessarily just related to Dell Enterprise Desktops and Laptops; it's around the patching process. I've seen a couple of crashes recently; however, that's due to a patch that got fixed later. Other than that, I haven't experienced any problems.

Dell Enterprise Desktops and Laptops scale well with the growing needs of our organization. We have an age profile with a huge number of people retiring while new ones come in, as well as the expansion of our organization and digitalizing our processes. This growth, especially in cybersecurity, has completely changed over the last three years, and we are expanding on two fronts, which gives us the capability we need.

I've worked with Dell support primarily on the PowerEdge side. I engage with colleagues for support inquiries, but not on the laptop side. I log into premium pages to check our orders and their status. For support, we have another managed service. Recently, we sought a specific answer about managing our power and removing a vulnerability, which took some time to resolve. 

If I would rate Dell support on a scale of one to ten, I would definitely place them at a nine. I rarely give a 10 to anybody.

Positive

We haven't considered other laptops before going with Dell Enterprise Desktops and Laptops since we're a public utility with a strict tendering process. It goes without a tender, and we have requirements that are based on financials and needs, which are very transparent, and whoever meets those wins.

I haven't seen money savings specifically. That said, I notice the value in being mobile and having hybrid working capabilities to go green. We had different hardware requirements depending on user roles, allowing me to adapt. Even when we have new joiners, the onboarding process of getting laptops out to them in a timely manner and automating the build has saved time. Just from the mobility aspect, people working this way these days is crucial for staff retention; being stuck at a desktop or a specific location has seen big changes in the last five years.

Regarding pricing, that falls under the contract that I own for Dell Enterprise Desktops and Laptops. I got the hardware specific for the data center, however, everything is centralized. We're getting good value from that, particularly since COVID and hybrid working. We have seen good value from that contract especially with the changes in the world over the last two or three years.

I don't know which other solutions applied for tender, and I was not involved in that process.

I couldn't tell you the exact model of Dell Enterprise Desktops and Laptops I'm using. Its age is probably three to four years old, and I just recently upgraded from Windows 10 to Windows 11. I have plenty of RAM to do that, so it's not that old. At this stage, I've been using Dell Enterprise Desktops and Laptops for probably 17 to 18 years.

I typically would not use the peripherals such as keyboards or mice. I work directly on it, which I prefer because of the mobility it provides to move around to various areas in conjunction with my phone. Even in our data centers, we actually have our WiFi enabled in locations as well, so I'm not hot-spotting. The main thing is just to be mobile and that more so than anything else.

One of the desks here today mentioned that the latest versions of Dell Enterprise Desktops and Laptops are more efficient, even though the fan can get a bit noisy. They've said the latest versions have addressed that issue, so it's good to hear that improvements have been made.

I rate Dell Enterprise Desktops and Laptops a nine out of ten.

This is a good solution that generates good production in customers positively with Dell Business Laptops.

The materials and the weight of Dell Business Laptops make me feel that the durability is good, and it's the best performance for me.

The battery, the performance, and the materials of Dell Business Laptops are the best.

In Latin America, the global support of Dell Business Laptops is very good, and I can take the support in Spanish or in Portuguese of Brazilian, which is very good for us.

This solution generates good production in customers positively with Dell Business Laptops.

My question is about the durability or how much time the durability of Dell Business Laptop will last, particularly the new generation laptop with AI.

The support after the initial support, technical support, and the materials of Dell Business Laptops are good for me.

In Latin America, the global support of Dell Business Laptops is very good, and I can take the support in Spanish or in Portuguese of Brazilian, which is very good for us.

In my role concerning IT procurement, I provide support to the mainframe of several important clients here in Mexico. The most important is Banamex. I give support to them and help to implement new technologies and new solutions. I have worked with Dell, and that is basically what I have done and what I do.

Mostly, I implement Unisys technology. It is a private technology of Unisys. I give support to the mainframes and the operative system, databases. I also give support to servers, updates, patches to the vulnerabilities, and all kinds of related work.

Dell Business Laptops Latitude have supported my organization's hybrid workforce and remote workforce.

I do not rate it a 10 because there are some things that could be improved.

I would rate support for Dell Business Laptops Latitude through the Dell support contact as a 3.

In addition to Dell Business Laptops, we are using Dell servers.

I appreciate the best features of Dell Business Laptops, particularly the Premier login that allows me to obtain pre-made quotes for what I need so I can quickly order them and have my ProSupport ready with it, making it easy to get help when something breaks down. That is one of the biggest parts.

When looking back at past years and going forward, the AI enhanced performance features such as noise cancellation, the quality webcams, and the fast boot time have helped influence productivity. The switch away from mechanical hard drives made a significant improvement. When webcams were added and repositioned to the top of the screen after being incorrectly placed below the screen during one phase, that was better. When Dell added the Windows Hello features with biometric face reading and fingerprint sensors for login, that was also really good.

The only issue I have is with batteries, but that is not Dell only. Computer batteries are not good. They are good in the beginning, but the lifespan declines too fast. When looking at more specific issues, the models with separate GPUs have heat handling that could be better in some of the models because they get too warm.

Regarding the pricing of Dell Business Laptops at the moment, the prices of computers and memories are too expensive right now. However, that is not only Dell's fault—it is the global market's fault. Overall, I think the computers are fairly priced regarding the global market. Of course, I think it would always be good if prices could come down a little so we can buy better equipment and use our money more effectively, but that is always a budget question. Inflation and the global market for computer parts are really bad at the moment. Raw memory and hard drives are out, so all the prices are going up, with price hikes of 70% on some parts.

We use a mix of different models at the moment, including the latest Dell Desktop Pro Max or something similar.

I have been using Dell Business Laptops for around 10 years, on and off depending on where I was hired, and a big part of my professional years has been with Dell. There has been a little bit of HP and a little bit of Lenovo, but around that time with Dell computers.

I do not think that stability is a Dell issue. I think that is a Windows issue. We have lags, glitches, and downtimes when Windows is breaking things because they are sending updates that are not done and they are using AI to do all their coding at the moment. That is the frustrating part, not a Dell issue. Of course, when you order many computers, you will see hardware issues. Some have a bad hard drive, or some have bad memory, but then you call the support and they come out and fix it. That is good and not a long-term issue.

Dell Business Laptops are scalable. I can order them and I would give them a nine because the GPU cannot be scalable. That is the only thing.

Overall, I would rate support for Dell Business Laptops an eight. It depends on the agent that you reach because some agents go hard by the script. I have been working with IT for 20 years and I do not want basic questions when I pay for ProSupport. I started my career in Dell support, so I know that you need to follow it sometimes, but you need to feel the customer. If it is a professional customer that has been working with IT, then maybe skip some of the easy questions that they will do in-house. That is why they are paying for ProSupport.

Using the TPM chips does influence our security posture in a positive way because we are using passwordless sign-in and using our pass keys, which is improving our security posture.

I compare Dell with other vendors, and Dell is my preferred choice because of ease of use, easy to contact, and overall, they are working when I order them. I have been having fewer issues with them, so that is why I prefer them.

If everything goes good, then the initial setup with Dell Business Laptops is really easy because we are using Autopilot with our Windows machines. The laptop comes and I can give it to the end user and they can log in and then it is done because all my policies come out that way. I do not need to touch it.

It takes around one hour to get Dell Business Laptops up and running, but that is mainly because of Windows, not a Dell issue. That is a Windows thing because the policies and office packages are so slow to download.

Dell Business Laptops allow for easy management by IT staff with no issues.

When everything in the Premier login is set up, then the ease of procurement in comparison with other brands is really easy. However, Dell has been having approximately five or six different account executives since I started at Karmenta, and that has affected my experience a little. I prefer a person to answer quickly and provide updates when I need to make changes and not have the hassle of going through three people before getting my purchase done. This is separate from all the problems with the global market at the moment. When it is working, it is working really good, but there are some small hiccups with the account executives at the moment.

My overall review rating for Dell Business Laptops is seven.

When I started, the company had the Precision already in place, and we continued that trend.

The benefits my company has seen from using these desktops and laptops include their reliability. They've been excellent and relatively rugged, capable of withstanding impacts. It's important that people have the laptops they need to do their job effectively, and with Dell Enterprise Desktops and Laptops, we achieve that.

The features of Dell Enterprise Desktops and Laptops that are most valuable to our users, especially for our sales staff, are their lightweight design. I usually select a 14-inch Latitude for our sales staff since they appreciate how portable and easy it is for travel. 

Our developers have different needs as they are more desktop-based, so they receive the heavier Precisions with 15 or 16-inch screens. 

For the specifications, I choose the Ultra 7 processor for all types of laptops, with 16 GB of RAM for sales and admin staff using the Latitudes, and 32 GB of RAM for developers with usually one or two terabyte SSD.

Easier contact methods would make it perfect. When using the Dell support page, finding the right information to log a warranty repair can be challenging. From what I've seen today with some new features coming out, such as Dell Command where you can see your device in the cloud, it seems to be improving. I need to investigate it further. Currently, the Dell website could improve the process of finding warranty repair information and making initial contact.

We've been using Dell Enterprise Desktops and Laptops Precision laptops for developers since I started with the company three years ago.

Regarding stability, our most recent issue was with a Dell Enterprise Desktops and Laptops Precision 3570. While the device itself remained stable, the SSD failed due to age. 

After replacing the SSD and performing a factory reset with Windows reinstallation, it functioned perfectly. The quality of components, including HDMI ports that undergo frequent cable connections, has been reliable. 

Overall, stability has been excellent.

We currently operate on a Device as a Service model, leasing laptops with a nice refresh cycle. 

At the beginning of this year, I implemented this system and replaced 53 of our users' laptops. Next year, another batch will be replaced. Having that three-year refresh cycle is brilliant since our users get quality laptops that don't fail. When laptops malfunction, it costs us money because users can't work, which is expensive. Scalability simply involves maintaining these three-year refreshes.

I've only needed to use Dell's support for these devices a handful of times. They have been very responsive, with engineers arriving within a couple of days. They replaced devices without hassle, and I'm very satisfied with their service.

Positive

Previously, we used Lenovo laptops for our sales admin. We've moved everything to Dell Enterprise Desktops and Laptops now with the Latitude series. A BIOS fault caused battery charging issues, requiring factory repairs for about 20 laptops. That experience discouraged me from choosing Lenovo, leading me to select Dell Enterprise Desktops and Laptops for their reliability.

Reliability significantly contributes to our ROI from investing in these desktops and laptops. It saves time and money. The Dell warranty is fantastic, and we've experienced very few failures. When issues occurred, they were resolved under warranty without additional costs. While I cannot provide specific ROI numbers as a one-person operation, the benefits are clear.

The pricing was competitive for Dell Enterprise Desktops and Laptops products through our partnership with Softcat, a Dell reseller. 

As a small company of 250 employees with tight budgets, I must carefully select laptop specifications that suit our needs at the right price point. Dell Enterprise Desktops and Laptops offers an excellent range of price points that allows me to choose what works best for us.

Before selecting Dell Enterprise Desktops and Laptops, we considered HP as an option. I chose against HP primarily due to pricing, as Dell Enterprise Desktops and Laptops offered the same specifications at a better price point. We also considered Lenovo, however, I wasn't interested as, two years ago, we experienced failures with their devices. 

If you're looking to unify your devices across your organization, I highly recommend Dell Enterprise Desktops and Laptops as a partner. 

The devices are good, the support is good, and their new management software for BIOS updates and firmware updates is fantastic. It reduces my workload significantly. I run the devices through Intune and Azure, which works smoothly. 

Having Dell's services for managing devices frees up my time, which saves money for the company. 

I rate Dell Enterprise Desktops and Laptops a nine out of ten.

My main use case for Dell Business Laptops is as a server. I use Dell Business Laptops on a daily basis for server assembly and configuration.

Dell Business Laptops have a positive impact on my organization through continuous improvement in day-to-day activities, speed, and lightness.

The best features that Dell Business Laptops offers are agility, speed, and ease of configuration.

Agility and ease of configuration impact my daily work by making it easier, faster, and more agile.

Regarding the AI features of Dell Business Laptops, I think their governance and security are great. The accuracy and reliability of the results from the AI features of Dell Business Laptops are perfect.

Dell Business Laptops could be improved by making it even faster.

I have been using Dell Business Laptops for about seven years.

I give that score of 10 because of the speed, agility, and evolution.

My advice to other people who are thinking about using Dell Business Laptops is to trust it completely.

It is my daily computer and my work computer. I also use it to handle all other matters, including my personal and work items.

One of the main features is that Dell Business Laptops are more heavy resistance and do not have the issues that you have in other lines and versions. Additionally, one of the features that I have had the chance to use a lot is the port replicator that I usually received when I got the new machine, as well as the docking stations.

My current machine does not have the pointing device in the middle as the mouse or trackpad. My newest enterprise Dell is probably two years old, so I am still using Windows 10. The camera has very good quality, and the overall quality is very good. However, one of the things that is common in the industry is that all notebooks are becoming less fixable or more tricky. When I compare it with a Mac that I have, the only thing I can say about Intel or Dell notebooks is that the battery is the main issue, though that is a CPU issue and not necessarily a Dell issue. MacBooks are in another level when compared to Dell notebooks. I am very used to working with Windows and have never had problems with that computer, even with the old one that I have had for probably ten years or more, which is still working after some repairs.

I do not have much to complain about. The one that I have now is an i7, so when the CPU is running at high levels, it is a little noisy, or I feel the cooler starting to work.

I have been using Dell Business Laptops for twenty-five years.

Regarding the support here in my country, which is Argentina, and my experience with Dell in recent years, I think Dell is a better option today. I received support locally without problems five years ago for one of the old ones that I still have.

Positive

I have been using other Lenovos, other Dell models as a home user, and I have also worked with ThinkPad and MacBooks.

I think Dell Business Laptops are one of my top one or top two options. To be honest, if I had to buy a computer for myself, I would probably compare between Dell Business Laptops and Lenovo ThinkPad, not other options. In recent years, based on my experience using them and the support available here in Argentina, Dell Business Laptops is a better option than Lenovo ThinkPad.

My main use case for Dell Enterprise Desktops and Laptops is that our users primarily use them for Outlook, Excel, presentations, and day-to-day office applications.

From the IT admin side, my favorite feature of Dell Enterprise Desktops and Laptops is the repairability of the machines, which has always been easy for me and my team. For users, it's straightforward, and there are not many complications involved in locating the bits and parts on laptops, the right buttons, keys, and ports. So they've been fairly straightforward.

I have realized some benefits from using Dell Enterprise Desktops and Laptops; previously, the customer support, online support, and phone support were always very good and had a lot of cop-on to it. When we were speaking with your engineers, they knew what was fixable, what wasn't, and didn't have to put me through steps one to ten every single time to fix something. They recognized from the very start they were speaking to someone who knew there was an issue with the laptop, so that has always had a grounding with us and kept us with Dell, specifically the back-end support.

There are a few areas for improvement in Dell Enterprise Desktops and Laptops that I would suggest; one is a longer lead on the docking stations, which is primarily causing a lot of people bother at the moment. 

Additionally, a lot of the bloatware that comes with the PC, such as the Optimizer and Dell peripheral applications, are OTT and get in the way rather than help sometimes.

I've been using Dell Enterprise Desktops and Laptops for about 15 to 20 years.

Regarding the stability and reliability of Dell Enterprise Desktops and Laptops, my assessment is that they don't fail very often, and the hardware does what I expect it to do. However, I believe some of the software could be removed because I don't need it all the time. Overall, it's a pretty good experience really.

Dell Enterprise Desktops and Laptops scale well with the growing needs of my company, as there's always a product that suits the needs of engineers, field sales managers, or executives. There's always something available, and no tech is out there that isn't available on laptops, so it's pretty good.

I would rate Dell support an 8.5 or nine out of ten since you're not too long on the phone. You're talking with someone, and sometimes you might get triaged, which is fine, however, you always end up fairly quickly with the person who's going to fix your problem or help you get a replacement part out. We've never been on the phone longer than 15 minutes with any issue I've ever had with Dell, and that's a huge bonus to me.

Positive

I wouldn't say we quantify exactly the return on our investment into these solutions, however, we have an internal write-off of three years on laptops, and we don't find ourselves returning laptops before the three years. We're getting at least three years; we had one individual who came in from the cold, out from the field, and he'd had his laptop for eight and a half years, and he surprised us how well he was doing with it. He didn't want to change; the only reason he had to change was the Windows 11 upgrade. So we gave him back the PC, the old 8.5, maybe an E-series, and he just stuck to using it for himself.

My experience with pricing, setup costs, and licensing for Dell Enterprise Desktops and Laptops was that pricing and setup for the laptops and accessories weren't a challenge. It was something, when everything was moved online with Dell, my execs, who I've had a number of, were all extremely good in taking our time and building up a proper Premier page. It became a tool for me to use without annoying them. Any tweaks that needed to be made were always communicated via a quick email or a conversation to touch base and provide the latest features that might have been included with a laptop, and update the Premier page to remove the older configurations and retain the newer ones. It's been pretty good; we liked it.

Before choosing Dell Enterprise Desktops and Laptops, we considered some Lenovo models that many people prefer, and a significant number of gamers working with us tend to prefer ASUS machines. However, we prefer not to go that way unless absolutely necessary for something that the user specifically wanted. 

Some people really prefer the Lenovo lightness of some of the X1 Carbons and the keyboards, while others do not prefer the keyboards on Dell machines, and that's just a preference. 

For field personnel who need to use the keyboard on a laptop, we sometimes make an accommodation and provide them with a different laptop. Otherwise, they're docked with the laptop and use a standard keyboard, so keyboard preferences are there.

The pros and cons between all these suppliers include that Dell is in Ireland, which helps an awful lot. I have had a good relationship with the executives, and anytime there's ever an issue, they've been helpful to fix it. 

Cost has been comparable. Again, the back-end support was a really huge reason why we stuck with Dell, as it was straightforward to get something fixed back when hardware wasn't as reliable as it is. 

I rate Dell Enterprise Desktops and Laptops nine out of ten.

The principal use case for Dell Business Laptops is to make it available for leasing in the area of technology infrastructure rentals.

We gained a significant advantage in customer acquisition with Dell Business Laptops, which consequently translates into profit for the company.

The processing capabilities and client logs of Dell Business Laptops are the best resources I can highlight.

I believe that the governance and security of Dell Business Laptops AI resources are very mature when compared to enterprise standards.

The AI resources of Dell Business Laptops tend to be very accurate.

I do not see any suggestions for improvement for Dell Business Laptops at this time, except perhaps in relation to cost. The cost is the main factor that prevented Dell Business Laptops from reaching a perfect score.

I have been using Dell Business Laptops for six months.

I give Dell Business Laptops a rating of 9 overall. My advice for others who are considering using Dell Business Laptops is to conduct a pilot test to truly see the value it delivers for the company.