No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer2897334 - PeerSpot reviewer
DC Coordinator at a pharma/biotech company with 10,001+ employees
Real User
Top 20
Sep 9, 2026
Reliable laptops have supported daily ticket operations but battery life still needs improvement
Pros and Cons
  • "Dell Business Laptops are so reliable that they have made my organization more effective."
  • "If the battery could last longer, it would be better for Dell Business Laptops."

What is our primary use case?

As the Data Center manager, my main use case for Dell Business Laptops is to support my data center operation. I use a Dell PC to log into ServiceNow to handle the ticket, ticketing system, and read the email in my support line or data center operations.

What is most valuable?

In my opinion, a great feature of Dell Business Laptops is that they are reliable. No problems are important, and I do not want to have to recover because it will cost me a lot of time.

The reliability of Dell Business Laptops, particularly the touch screen, has helped me save time and made my work easier as I can work more easily with it. Sometimes a touch screen helps me.

Dell Business Laptops are so reliable that they have made my organization more effective. The effectiveness means that Dell Business Laptops seldom break down, and the hardware is reliable, which has helped my team become more effective.

What needs improvement?

If the battery could last longer, it would be better for Dell Business Laptops.

For how long have I used the solution?

I have been working in my current field for around 20 years, more than 20 years.

Buyer's Guide
Dell Business Laptops
November 2026
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,148 professionals have used our research since 2012.

What other advice do I have?

Dell Business Laptops feature intelligent AI PC capabilities that are notable regarding governance and security. Regarding the accuracy and reliability of its output, Dell Business Laptops are reliable. Dell Business Laptops are used only on-premises. My overall review rating for Dell Business Laptops is 7.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
Flag as inappropriate
PeerSpot user
reviewer2304864 - PeerSpot reviewer
Vmware Windows Senior Engineer at a manufacturing company with 10,001+ employees
Real User
Top 10
Nov 16, 2025
Uses powerful GPU capabilities to support modeling and rendering tasks
Pros and Cons
  • "Overall, I appreciate Dell Enterprise Laptops."
  • "The only issue I sometimes experience is battery problems, but other than that, they are quite stable."

What is our primary use case?

I am currently using Dell Enterprise Laptops. My main use case for them is GPU.

What is most valuable?

One feature of Dell Enterprise Laptops that I like the most is the GPU.

The benefits I appreciate about the GPU are that we do a lot of modeling in labs, so there are many users that have a need for GPU for 3D modeling, which is why I value this feature.

What needs improvement?

I can think of a few potential improvements for Dell Enterprise Laptops, such as a bigger drive or more memory.

I would like more memory.

For how long have I used the solution?

I have been using Dell Enterprise Laptops for five years.

What do I think about the stability of the solution?

The stability and reliability of the laptops are good. The only issue I sometimes experience is battery problems, but other than that, they are quite stable.

What do I think about the scalability of the solution?

The scalability of the laptops is fine. They scale well with the growing needs of my company or system.

How are customer service and support?

My experience with customer service and technical support is fine.

I would rate the customer service and technical support a 10.

I do not have significant thoughts on the customer support and technical service to share. In the past, sometimes you have to pursue them to get an answer, but most of the time they are very good at providing one.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company considered Lenovo and HP before choosing Dell Enterprise Laptops.

The winning selling point was pricing.

How was the initial setup?

The deployment process of the laptops involves an image that gets created for us in-house, and it goes quite smoothly. It is a proven image that we have used for a long time, and I do not personally deploy it myself.

What was our ROI?

The biggest return on investment for me when using Dell Enterprise Laptops is how fast they are and how they can render images.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing has been quite good. I do not get too heavily involved in the pricing because someone else handles that, but it is good.

Which other solutions did I evaluate?

I have not evaluated other CPU vendors.

What other advice do I have?

I am not thinking of switching right now. Overall, I appreciate Dell Enterprise Laptops. I would advise other companies considering these laptops to get them and try them out. I would rate this review a 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
PeerSpot user
Buyer's Guide
Dell Business Laptops
November 2026
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,148 professionals have used our research since 2012.
reviewer2923041 - PeerSpot reviewer
Solutions Architect at a tech services company with 1-10 employees
Real User
Top 20
Nov 6, 2026
Integrated ai has boosted predictive analysis and supports reliable daily development work
Pros and Cons
  • "Regarding the AI features of Dell Business Laptops, I think the accuracy and reliability of the results are excellent, and I totally trust Dell Business Laptops."
  • "In my opinion, Dell Business Laptops could be improved by enhancing the cost-benefit."

What is our primary use case?

My main use case for Dell Business Laptops is Artificial Intelligence, AI.

A quick and specific example of how I use Artificial Intelligence features with Dell Business Laptops in my day-to-day work is using Visual Studio.

The Artificial Intelligence demands are met by Dell Business Laptops platform in practice by involving data analysis and predictive models.

How has it helped my organization?

Dell Business Laptops has a positive impact on my organization in terms of cost-benefit.

The cost-benefit of Dell Business Laptops has positively impacted my organization by resulting in an increase in productivity.

What is most valuable?

The best feature that Dell Business Laptops offers in my experience is integrated Artificial Intelligence.

In my day-to-day work, the integrated Artificial Intelligence of Dell Business Laptops makes my job easier and provides better performance for using the PC.

Regarding the AI features of Dell Business Laptops, I think the governance and security are very good.

Regarding the AI features of Dell Business Laptops, I think the accuracy and reliability of the results are excellent, and I totally trust Dell Business Laptops.

What needs improvement?

In my opinion, Dell Business Laptops could be improved by enhancing the cost-benefit.

For how long have I used the solution?

I have been using Dell Business Laptops for four years.

What other advice do I have?

I would rate Dell Business Laptops overall as 10 out of 10.

I give this rating because it is very complete; however, it needs to improve the cost-benefit, but it is very complete.

Dell Business Laptops is deployed in my organization fully on-premises and locally.

My advice to other people who are thinking about using Dell Business Laptops is to proceed with confidence.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Parceiro
Last updated: Nov 6, 2026
Flag as inappropriate
PeerSpot user
Technical Executive at a university with 501-1,000 employees
Real User
Top 20
Sep 9, 2026
Reliable laptops have supported full-day training sessions without power outlets
Pros and Cons
  • "In my experience, the best features Dell Business Laptops offer include long battery life and functionality, and they have positively impacted my organization compared to other brands because we experience fewer maintenance hassles and I do not have to worry about battery issues or replacement parts."
  • "Dell Business Laptops can be improved to be lighter and more affordable."

What is our primary use case?

My main use case for Dell Business Laptops is primarily for training and teaching students, as well as for student usage for educational purposes.

What is most valuable?

In my experience, the best features Dell Business Laptops offer include long battery life and functionality.

Dell Business Laptops have positively impacted my organization compared to other brands. We experience lesser maintenance hassles, and I do not have to worry about battery issues or replacement parts.

What needs improvement?

Dell Business Laptops can be improved to be lighter and more affordable.

Everything else is good in terms of features and support.

For how long have I used the solution?

I have been working in my current field for about 30 years.

What do I think about the stability of the solution?

Since switching to Dell Business Laptops, I have spoken with end users, and they are perfectly fine with the product and have provided good reviews.

Which other solutions did I evaluate?

I chose Dell over the other brands I was considering because they offer long battery life, portability, and support.

What other advice do I have?

If I were recommending Dell Business Laptops to a peer, I would say that they perform impressively when there is no mouse or power outlet available, and users can rely on the built-in battery for nearly the entire office hours.

I would advise others looking into Dell Business Laptops to choose the portability model and select the light model.

My company does not have a business relationship with Dell other than being a customer.

I provided this review with a rating of 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
Flag as inappropriate
PeerSpot user
SD engineering at a manufacturing company with 10,001+ employees
Real User
Top 20
Sep 9, 2026
Lightweight laptops have boosted long-term business work and supported daily design tasks
Pros and Cons
  • "Dell Business Laptops have had a positive impact by being lightweight, improving productivity, and making my work easier."
  • "To improve Dell Business Laptops, I would suggest looking at the price and prime."

What is our primary use case?

My main use case for Dell Business Laptops involves using them for business.

Regarding how I use Dell Business Laptops, I also do design work.

What is most valuable?

The best features that Dell Business Laptops offer include capability.

I find the battery life to be a valuable feature of Dell Business Laptops.

The main standout feature for me is the big screen of Dell Business Laptops.

Dell Business Laptops have positively impacted my organization. Dell Business Laptops have had a positive impact by being lightweight, improving productivity, and making my work easier.

What needs improvement?

To improve Dell Business Laptops, I would suggest looking at the price and prime.

Besides the price, I would like to add that more RAM is needed for Dell Business Laptops.

For how long have I used the solution?

I have been working in my current field for ten years.

What other advice do I have?

I would rate Dell Business Laptops overall as a ten on a scale of one to ten. I choose ten for my rating because the performance is good.

Regarding the AI capabilities of Dell Business Laptops, I think security is important.

The accuracy and reliability of Dell Business Laptops' AI capabilities are fast.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
Flag as inappropriate
PeerSpot user
Hermann "Somchai" Quint - PeerSpot reviewer
CEO at K&S Tech Solution
Real User
Top 10
Feb 28, 2026
Reliable business laptops have supported long-term IT workloads and on-premises services
Pros and Cons
  • "The overall material quality is perfect, both for Dell Business Laptops and Lenovo."
  • "If I am not wrong, one of the problems is that Dell Business Laptops may be a little bit heavy."

What is our primary use case?

I have my own IT company and we are looking all the time for new software and new systems to support our customers, including enterprise desktops and laptops.

I have experience with Dell Business Laptops since I have one here, while the other computer in my company is all Lenovo.

I have a few customers who are using Dell Business Laptops for quite some years, and I have been using Lenovo for over 10 years.

What is most valuable?

The overall material quality is perfect, both for Dell Business Laptops and Lenovo.

I see advantages in Dell Business Laptops; it is a good notebook and I am using software on it which has to be online always, and it has been running here for some months already without any problem and without shutting down.

What I am looking for is a computer which is able to run local AI—not an AI which is connected to the internet, but which is installed on a computer. It can be an all-in-one; it does not need to be a notebook. However, until now, I have not found something which makes me really interested. I have some projects coming up where I need a computer with local AI installed.

What needs improvement?

It is very difficult to answer which advantages Lenovo has over Dell Business Laptops; it may be that the brand is not advertised so well on the market. Most of my customers come with questions about Acer, ASUS, and these normal commercial brand notebooks, and they then say, why not choose a brand which has business notebooks, for example Lenovo ThinkPad that is a business computer, and they have the Yoga, which is commercial for private use. From what I see from the quality, if you take one ThinkPad in hand and one of these Yoga models, the quality is totally different, and if I am not wrong, one of the problems is that Dell Business Laptops may be a little bit heavy.

I cannot tell you about AI enhanced performance features such as noise cancellation and high-quality webcam since this model does not have any AI features installed, and I do not need it for that. It is already a few years old and I am not sure if it would support everything.

I think from the quality of Dell Business Laptops, there is no need for any improvement; perhaps if anything, it would be from the weight of the notebooks. I can understand that you make notebooks which can last very long and are not so easy to break, but they are heavy—heavier than other ones from other brands.

For how long have I used the solution?

I got my first computer 51 years ago. I am here in Thailand for 36 years, and in all that time, I have been working only in IT. From my former company that I started in 2000, you can say I have been in a CEO position since 2000.

What do I think about the stability of the solution?

Both Dell Business Laptops and Lenovo were never in any trouble that I need service on or support; I myself got my first computer 55 years ago.

How are customer service and support?

When I buy a new computer or a new notebook, I check the prices and specifications, and then I make the decision to buy the one from which I get more out of it. Last time, I got a special price on Lenovo, so I took the Lenovo. However, what I will never buy is HP; there is a very long waiting time if you bring your computer to service, and they fix it or not, you have to pay an opening charge which others do not make. I cannot wait for example three weeks to get told what is broken. If I bring my notebook to Dell, they check it and tell me what has happened and they repair it if I want. If I do this with Lenovo, it is exactly the same, and my notebook here has also three years onsite service warranty. So if I call them, they come to me.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

To be honest, I am really not sure what it was, and I am working with something else now instead.

What other advice do I have?

I see what I have used and what we are using on this one; your support system is as good. For the newer ones, I am not sure about AI features. My review rating for this product is 9.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 28, 2026
Flag as inappropriate
PeerSpot user
DavidGee - PeerSpot reviewer
Manager, Technical Services at a non-profit with 1,001-5,000 employees
Real User
Top 5
Nov 12, 2025
Supports diverse organizational roles with reliable performance and minimal downtime
Pros and Cons
  • "Because they are so stable, Dell Enterprise Laptops benefit my company as we can utilize them without worry."
  • "The only improvement I would suggest for Dell Enterprise Laptops is to make a model that competes with the LG Gram."

What is our primary use case?

Main use cases for Dell Enterprise Laptops are for business, animal welfare, data entry, research, and IT.

What is most valuable?

The specs of Dell Enterprise Laptops, the stability, and the build quality are what I appreciate the most.

Because they are so stable, Dell Enterprise Laptops benefit my company as we can utilize them without worry. There is minimal support needed for them. We can basically do anything from office work to using high-level programs to running medical systems and using the local cloud. There is no lack of resources with the machines.

The Intel processor handles my workloads very well compared to what I expected. We use the i5 model and that really supports most of our needs for everything. We do use an i7 for some of our more programming aspects. The i5 model with vPro is perfect for our environment and its scalability goes across multiple fields of our organization.

One big benefit that I would attribute to the Intel processor in Dell Enterprise Laptops is the stability of the battery with the newer laptops, the Pro Plus. We are in the field a lot and we transport a lot. Using proper energy management for us to run our batteries is key. With the newer models, they have been staying on longer and giving us more high power for a longer time running off batteries.

What needs improvement?

The only improvement I would suggest for Dell Enterprise Laptops is to make a model that competes with the LG Gram. Some of our user base wants really light machines because they are traveling extensively. The lighter the better. Everything else has been really perfect for the most part.

For how long have I used the solution?

I have been using Dell Enterprise Laptops for about 24 years.

How are customer service and support?

Customer service for Dell Enterprise Laptops is great. Whenever we have put in a tech support call for one of the laptops, we have the full warranty, so they are very responsive. They know that we are techs, so when we give them the full answer, they know how to respond to us perfectly. From the client side, from ordering and purchasing, you can look up my reps throughout my history at the ASPCA. I have always received the best customer service from them. They take a vested interest in the organization they are helping and do the best they can on their end to help us. That is a big thing in not-for-profits.

I always rate their customer service a nine or ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I always stick with Dell Enterprise Laptops.

How was the initial setup?

The experience with deployment of Dell Enterprise Laptops is straightforward. We use autopilot and everything so it is very smooth to use. Once we do the initial setup on the account side, we just get it, turn it on, and let it go.

What was our ROI?

The biggest return on investment when using Dell Enterprise Laptops for me is basically having our staff be able to do their jobs without worrying about the technology that they are using. They can focus on their mission and their purpose in our organization, knowing that they have a stable technological environment.

What's my experience with pricing, setup cost, and licensing?

Our experience with pricing, setup cost, and licensing has been very positive. I really give credit to Dell as an organization because we have had amazing representation working with us. The pricing has really been beneficial to a not-for-profit.

Which other solutions did I evaluate?

The only other solution I considered before choosing Dell Enterprise Laptops would probably be Apple on the creative side. Otherwise it has always been Dell.

What other advice do I have?

My advice considering Dell Enterprise Laptops is to always reach out and talk and ask every single question you can. In customer service, there are no dumb questions and no bad questions. Really utilize Dell resources to get the answers and do not just use them passively by going to a website and buying laptops. Definitely reach out to them. Even if you cannot afford or do not need the higher end solutions, they are really good at pointing you in the right direction. They will say something like, 'This is the end use you should go into.' So definitely talk and do not just see them as a company to buy things from. I would rate this review a 9 out of 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2924172 - PeerSpot reviewer
Not Specified at a consultancy with 1,001-5,000 employees
Real User
Nov 10, 2026
Reliable high-performance laptops have supported our development work and standardized our workflow
Pros and Cons
  • "The performance of Dell Business Laptops makes a difference in my team's work because we need performance when we run and load systems, do development, and generate versions."
  • "I believe that Dell Business Laptops can be improved by ensuring that usability is taken much more into consideration."

What is our primary use case?

My main use case for Dell Business Laptops is simply that the team uses them.

In my day-to-day work, the entire systems development team uses Dell Business Laptops.

This equipment supports the work of the development team by providing us with Dell Business Laptops for all development projects that require high performance.

They are reliable devices.

How has it helped my organization?

Dell Business Laptops has had a positive impact on my organization because it is very reliable and standardized.

The reliability and standardization of Dell Business Laptops impact my team’s day-to-day work by providing us with confidence in the product that is delivered.

What is most valuable?

In terms of features, the best ones that Dell Business Laptops offers, in my opinion, come with the standard laptop that we use.

When I think about my team’s use of the standard Dell Business Laptops, the specific feature that stands out for me is mainly the performance.

The performance of Dell Business Laptops makes a difference in my team’s work because we need performance when we run and load systems, do development, and generate versions.

Regarding the AI features of Dell Business Laptops, I think that the governance and security are quite robust.

What needs improvement?

I believe that Dell Business Laptops can be improved by ensuring that usability is taken much more into consideration.

Regarding the necessary improvements, I did not like the artificial intelligence button; you removed a button that I was already used to using and put in a button that I do not use.

For how long have I used the solution?

I have been using Dell Business Laptops for more than 15 years.

What other advice do I have?

On a scale of 1 to 10, I would rate Dell Business Laptops overall as nine.

The reason I give it the number nine is that usability was not taken into consideration when the button was changed.

Dell Business Laptops is implemented in my organization, and we use it in a hybrid cloud setup.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 10, 2026
Flag as inappropriate
PeerSpot user
Douglas De Jesus - PeerSpot reviewer
IT Analyst at a manufacturing company with 51-200 employees
Real User
Top 20
Nov 6, 2026
Reliable laptops have boosted daily productivity and support multitasking for mobile users

What is our primary use case?

I mainly use Dell Business Laptops for user support. I use them to access the environment, develop certain types of projects, and use artificial intelligence. I can use Dell Business Laptops anywhere, and I can utilize them in a quick and practical way for user support.

How has it helped my organization?

Dell Business Laptops have had a positive impact on my organization because we managed to acquire certain models in specific quantities for our users, and they are very functional. As they are laptops, users can take them everywhere. They are easy, light, and they helped in our daily routine to speed up processes thanks to their speed and quickness.

I have noticed that the people who use Dell Business Laptops in the company are able to do more tasks than they used to, so the process is faster for them.

What is most valuable?

The best feature that Dell Business Laptops offer is the speed.

I notice that the startup is very fast, which is easy to observe, and I can perform several tasks at the same time through multitasking. That helps a lot in my daily routine.

I would also like to add that the microphones of Dell Business Laptops are excellent.

What needs improvement?

I acknowledge that Dell has much more robust models available. What really needs to improve is my budget so I can purchase more newer models.

For now, the battery life of Dell Business Laptops could use some improvement.

For how long have I used the solution?

I have been using Dell Business Laptops for fifteen years.

What other advice do I have?

I would give Dell Business Laptops a ten on a scale from one to ten.

I give that rating because they suit my needs perfectly and have improved my productivity.

Regarding the AI features of Dell Business Laptops, I cannot evaluate that immediately, but in terms of security, they are very secure, especially because we have our own tools as well. I can manage everything in a practical way.

Regarding the accuracy and reliability of the results from the AI features of Dell Business Laptops, I always verify the results. We always double-check everything I need to use, but even so, we can see that it almost always matches and almost always works out.

My advice to others considering using Dell Business Laptops is that they should definitely use them, because we are in an increasingly technological world. Whatever tool best serves us and improves our work on a daily basis is worth having.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 6, 2026
Flag as inappropriate
PeerSpot user
reviewer2897400 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Real User
Top 20
Sep 18, 2026
Daily performance has boosted AI experiments, architecture diagrams, and business presentations
Pros and Cons
  • "The best feature Dell Business Laptops offers is performance, with processing speed and multitasking that have positively impacted my organization by improving productivity."
  • "I wish Dell Business Laptops were lighter in weight to improve usability."

What is our primary use case?

My main use case for Dell Business Laptops is for architecture diagrams.

A quick, specific example of how I use Dell Business Laptops day-to-day is for AI, where I use and leverage the GPU and functions available in the laptop.

I run large language models and work on cloud platforms while testing different environments and conducting innovations.

I use Dell Business Laptops on a day-to-day basis for business needs and create many presentations, finding them faster and smoother.

What is most valuable?

The best feature Dell Business Laptops offers is performance.

The particular aspects that stand out are processing speed and multitasking.

Dell Business Laptops have positively impacted my organization by improving productivity.

What needs improvement?

I wish Dell Business Laptops were lighter in weight to improve usability.

For how long have I used the solution?

I have been using Dell Business Laptops for more than 10 years.

What other advice do I have?

I would rate Dell Business Laptops a nine on a scale of one to ten.

I choose this rating because of their performance and ease of use.

Regarding Dell Business Laptops' AI capabilities, I think their governance and security deserve an eight.

The accuracy and reliability of output from Dell Business Laptops have a confidence score of around 8.5.

My advice to others looking into using Dell Business Laptops is to purchase more.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 18, 2026
Flag as inappropriate
PeerSpot user
Buyer's Guide
Download our free Dell Business Laptops Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2026
Product Categories
Business Laptops
Buyer's Guide
Download our free Dell Business Laptops Report and get advice and tips from experienced pros sharing their opinions.