We performed a comparison between Arcserve UDP and VMware SRM based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The backup is the most valuable feature. It also makes storage very easy."
"Instant recovery is the most valuable feature of Arcserve UDP."
"It allows us to back up all the servers and centrally manage them."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The recovery part of the product is very good."
"The most valuable features are the replication to the cloud and the deduplication."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"I like the tool's speed."
"The solution is consistent."
"Virtual Machine Recovery during DR situation, with automation and easy to use menus and options."
"SRM's best feature is automation."
"The solution runs well in the background, just in case we need it."
"VMware is one of the best products in the industry when it comes to virtualization."
"It eliminates the need for complex compliance requirements, making it a highly effective solution."
"This SRM solution can improve your footprint within a data center."
"The most valuable feature of VMware SRM is its integration with the VMware platform."
"Licensing is an area that needs improvement."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Every time I change the disc, I have to do a full backup."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The solution can improve by allowing older versions to support the latest version of the OS."
"We have to use a Microsoft hypervisor for installation which is expensive."
"Technical support needs improvement, they are not very responsive."
"An improvement for SRM would be better interface compatibility with other products."
"The administration guides can be complicated and difficult to use, so it would be helpful if it was made easier."
"SRM may hit some OS issues related to IP changes, but they are usually OS related, especially in the 2008 realm."
"The product's dashboard is an area of concern where improvements are required."
"One thing which is lacking from the SRM is reporting."
"VMware SRM's platform agnostics should support on-cloud usage as well."
"The biggest issue for us is that this product does not have any demo for customers."
Arcserve UDP is ranked 9th in Disaster Recovery (DR) Software with 41 reviews while VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 71 reviews. Arcserve UDP is rated 7.6, while VMware SRM is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of VMware SRM writes "A scalable solution that integrates well with the VMware platform, but its platform agnostics do not support on-cloud usage". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas VMware SRM is most compared with Veeam Backup & Replication, Zerto, Dell RecoverPoint for Virtual Machines, Azure Site Recovery and VMware Cloud Disaster Recovery. See our Arcserve UDP vs. VMware SRM report.
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