We performed a comparison between ShieldX and Sophos UTM based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has improved our security capabilities."
"It is very flexible to use."
"There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
"Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good."
"LinkGreat firewall capabilities"
"The reporting you receive out of this appliance is excellent. You will not need an external management system."
"It performs very well."
"There is an easy process for configuring it, and it is straightforward to implement the device from scratch."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"We were able to see what devices are talking to each other, giving us more visibility."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"The cost of the solution is very reasonable."
"It is easy to manage."
"The most valuable feature is the price. I've been requesting prices all over these years between different solutions like Fortinet, Palo Alto, and Check Point and Sophos has been the cheapest and the best of all of them that I have tried. I have been working with Fortinet, it's a fact that the price is surprisingly better."
"Technical support is very responsive."
"The most valuable feature is ransomware protection."
"It meets our compliance needs in an elastic computer environment."
"It is a stable product... I rate the solution's technical support a nine out of ten...The initial setup is quite easy because they have all the information on their website."
"The solution can scale."
"The pricing could be reduced or include the first year warranty."
"From a reporting perspective, there's room for improvement. They're providing FortiAnalyzer through which one can get some enhancements, but the visibility and reporting still need slight improvement."
"It does not have key authentication for admin access."
"The reports are very basic."
"Fortinet could improve the windows opener or the virtual IP solutions for opening windows. The virtual IP settings need improvement as firewalls are trending in new development directions."
"FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment."
"I would like to see improvements made to the dashboard and UI, as well as to the reporting."
"There is room for improvement related to the logging and reporting aspect."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"I would like better reports and in-depth reporting."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"They could use more SSL VPN support."
"As it stands right now, when we have an internet failure on WAN1, it takes several minutes before our WAN2 connection picks up the traffic"
"The memory and processing were problematic. The interface could be better."
"Flexibility in pricing could be improved. It's more rigid in its pricing compared to its competitor: Kaspersky."
"I would like to see Sophos UTM add support for all the new threat-detection technologies and the ability to respond to novel security threats that come along every day."
"Sophos UTM could be simplified, and they can improve on the many other features, like SD-WAN and load balancing. Sophos UTM is missing a few features that their competitors have. For example, if you have multiple branches you would like to connect, the load balancing features aren't available on multilink. If we create a VPM for multiple LAN links, we cannot load balance the traffic."
"The integration capabilities could be better."
"There were a lot of features and functionality in Sophos SG UTM but nothing was state of the art in terms of technology. You did not get the latest functions. It was very monolithic as it was based on an old Linux PuTTY system."
Earn 20 points
ShieldX is ranked 47th in Firewalls while Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews. ShieldX is rated 9.2, while Sophos UTM is rated 8.4. The top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". On the other hand, the top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". ShieldX is most compared with , whereas Sophos UTM is most compared with Netgate pfSense, Sophos XG, OPNsense, Palo Alto Networks NG Firewalls and Cisco Secure Firewall. See our ShieldX vs. Sophos UTM report.
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