We performed a comparison between Quest KACE Systems Management and Spring Cloud based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Stable solution at a good price."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Autopilot is the most valuable feature of Microsoft Intune."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"The conditional access policies that we set up are very useful."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"It works pretty well for us."
"There is ease of use, and its pricing was a driving factor."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"I am impressed by the service desk ticketing and asset management."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"The service desk can be configured and customized to better serve our environment."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"The solution's initial setup is straightforward. The deployment process took me around ten minutes to fifteen minutes."
"It offers excellent scalability."
"Spring Cloud integrates well."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Integration with Mac devices requires some improvement."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"Paying for the product should come with full and extended training anytime it is needed."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"It would be beneficial for the framework to become more lightweight and efficient when transitioning to the cloud."
"If there's a dashboard like the ones provided by Apigee or Kong, that will be useful."
"Stability is one area in the solution that needs to improve."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Spring Cloud is ranked 19th in Configuration Management with 3 reviews. Quest KACE Systems Management is rated 8.8, while Spring Cloud is rated 6.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Spring Cloud writes "Though the initial setup phase is straightforward, its stability needs to improve". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox, whereas Spring Cloud is most compared with AWS CloudFormation, HashiCorp Terraform and Red Hat Ansible Automation Platform. See our Quest KACE Systems Management vs. Spring Cloud report.
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