We performed a comparison between ProProfs Project, Smartsheet, and Wrike based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."It increased productivity and timely delivery of projects within a set budget."
"The primary uses for this tool are task delegation, generating reports, and on-time invoices."
"The solution is scalable."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"For doing project plans what was really valuable is the ability to do a predecessor."
"The tool reduces manual labour and it is user-friendly."
"The most valuable feature of Smartsheet is it can be highly customized."
"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"Smartsheet is a really good tool for collaboration."
"The solution is stable and reliable."
"We can easily write down the tasks and reorganize them as well as have a progression index. Wrike offers several views including a kanban view and Gantt chart view."
"The most valuable feature of Wrike is the tag functionality."
"We utilize time tracking and reports most often."
"Visibility and organization are the most valuable features of Wrike."
"The product is intuitive. It is easy to learn and update. You can follow the project from the beginning till the end with the help of the solution. The tool helps to update the project in seconds."
"It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."
"This is a good tool for project progress tracking and sharing tasks with internal and external parties."
"The timely reminders could be reduced from one mail a day to three mails in a week. This tends to fill up our inboxes a lot."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"Smartsheet could be improved to be a ticketing system. It would be nice to have a system to do everything."
"They should improve the solution's integration with API."
"Smartsheet's export and print functions could be more seamless. Once I create the plan in Smartsheet, I need to import it into my corporate web presentations. This isn't always smooth. I have to save it in PDF format, then cut an image from the PDF version."
"We have to manually put in every dependency in Smartsheet."
"The product must include more modules for project management."
"The integration with Microsoft products should be improved."
"They provide a limited number of sheets which is not enough."
"The response from the website is a little bit slow, and the tool is too expensive for a small team."
"Wrike needs to be more responsive to community requests for new features."
"We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version."
"On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently."
"This solution could be improved if we were able to better analyze how the application consumes cloud resources as this can cause a delay in performance."
"What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work."
"It would be great if they could develop more reporting."
"The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly."
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