We performed a comparison between Pega BPM and SnapLogic based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"The robotic process automation has increased the confidence of business users."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The most valuable feature of Pega BPM is its architecture."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The case management functionality of this solution has been most valuable."
"They are very good at building out new aspects according to customer requirements."
"The connection with SOAP is the best feature."
"An important tool for building prototypes and MVPs than can seamlessly turn into production jobs"
"It's more developer-friendly, and development can be done at a faster phase."
"It is a stable solution."
"The feature I found most valuable in SnapLogic is low-code development. Low-code development has been very useful for simple processes, which is required for business users such as extracting details from a file or getting things reported by calling your web service. Calling your web service also becomes easier with SnapLogic because of the snaps available, so if you have the documentation, you can call an API. You don't have to write all those clients to call an API, so that is another feature I found very easy in SnapLogic. Configuring and managing all the file systems also become very handy with the solution."
"By using snaps instead of functions in code, you can see the building blocks of the integration visually. This helps a lot."
"SnapLogice is a low-code development tool."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"The workflow automation can be slow, so there is room for improvement there."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"Connecting to data behind enterprise firewalls has been tricky."
"The problem is that SnapLogic doesn't offer a wide variety of connectors. For example, integrating with Salesforce is not that easy."
"SnapLogic should have some inbuilt protocol mechanism in order to speed up."
"The dashboards regarding scheduled tasks need further improvement."
"SnapLogic doesn't provide any on-premises software, so users have only cloud-based software to use."
"It needs some more snaps. I would like to see some of the features be changed in some of the snaps."
"They should expand in terms of features for SaaS-based market requirements in different sectors."
"I would like to see more performance-related dashboards, ones that display the cost of a pipeline, for instance. Also, it would be helpful to have management dashboards for overseeing pipelines and connections."
Pega BPM is ranked 2nd in Process Automation with 55 reviews while SnapLogic is ranked 10th in Process Automation with 21 reviews. Pega BPM is rated 8.2, while SnapLogic is rated 8.0. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of SnapLogic writes "Easy to set up, easy to use, and is low-code". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas SnapLogic is most compared with AWS Glue, IBM InfoSphere DataStage, Azure Data Factory, Informatica Cloud Data Integration and SSIS. See our Pega BPM vs. SnapLogic report.
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