We performed a comparison between Oracle Infrastructure Monitoring Cloud Service and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"The solution is easy to scale."
"One of the excellent features is the service analyzer, which is truly impressive."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"It's scalable and expands well."
"The solution has been stable."
"The observability is great and valuable."
"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"We'd like them to show more inputs on the dashboard."
"The license cost is expensive."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"We also faced challenges relating to UI development."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
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Oracle Infrastructure Monitoring Cloud Service is ranked 62nd in IT Infrastructure Monitoring with 1 review while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Oracle Infrastructure Monitoring Cloud Service is rated 9.0, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Oracle Infrastructure Monitoring Cloud Service writes "Offers real-time alerting and dashboards are great for performance hubs of the database". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Oracle Infrastructure Monitoring Cloud Service is most compared with Zabbix, Nagios XI and Nagios Core, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management.
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