We performed a comparison between Nimble and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to configure and easy to create a data source or replicate it to another one."
"It is a fast and reliable solution."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
"Technical support is very fast. It's customer friendly."
"Oracle CRM is a stable solution."
"The most important feature is the ability to assign a plan using the manual close function."
"Oracle CRM's best feature is its ability to customize as per specific organization's requirements."
"It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program."
"The reporting features are valuable."
"The most valuable features of the solution I like are its stability and customization."
"It has a wide variety of use cases."
"The solution should improve its replication groups' verification confirmation."
"The product has a security flaw."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
"The product is complicated to use for new users."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"The licensing is expensive."
"The user interface could be better. It's currently running on an older Java UI format, which could be upgraded to Fiori."
"Customization is an area in the solution that takes too much time. So, it needs to be improved."
"Getting technical support from Oracle involved going through commercial layers, which could sometimes cause delays. The attention received depended on the client's status and spending with Oracle. Clients with significant spending received global attention and a corporate account manager, while those with lower spending had to work with a local account manager, which wasn't always beneficial. This process could lead to delays in getting technical issues resolved. I am not satisfied with its support."
"With Oracle CRM, people report some usual downtime and frequent outages."
"The one thing that I hate about it is when you pay for services for a certain amount of time, the service ends just before it should be over. For example, I may pay for a month of service, but it will tell me the service is over before the month ends."
Nimble is ranked 36th in CRM with 3 reviews while Oracle CRM is ranked 7th in CRM with 35 reviews. Nimble is rated 8.6, while Oracle CRM is rated 8.0. The top reviewer of Nimble writes "Good management, keeps us organized, and an easy to use interface". On the other hand, the top reviewer of Oracle CRM writes "Typical configuration, no customization needed and quick to deploy". Nimble is most compared with Sprinklr, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud. See our Nimble vs. Oracle CRM report.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
