We performed a comparison between New Relic and Veeam ONE based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability to manage the application flow."
"The stability of New Relic APM is very good."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The solution is scalable, and it is easy because all the documentation is available."
"Working with the solution is very easy. It's user-friendly."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"Veeam ONE is a very good management product...The technical support is very good, and I think it's one of the best. The response time is very quick."
"Veeam ONE is a straightforward solution and compatible with almost all hardware."
"The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent."
"First, I like that this solution is fast. Second, I like the stability and flexibility."
"The solution is very user-friendly."
"The solution's customer service is good."
"I have found the most valuable feature to be the configuration and ease of use."
"The solution offers a very straightforward setup."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"We have had issues with our agents going offline."
"I would like an infrastructure network that provides real-time views, showing the issues."
"Perhaps the interface could be improved, though it has always been fine for me."
"Veeam ONE should improve its UI."
"I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware."
"The reports are basic and not customizable, making it challenging to get detailed insights."
"Backup management features are crucial for ensuring the reliability and automation of backup processes."
"They need to support more platforms."
"Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment."
"Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on. If it's difficult for me, it must also be difficult for our customers."
New Relic is ranked 3rd in Cloud Monitoring Software with 152 reviews while Veeam ONE is ranked 18th in Cloud Monitoring Software with 57 reviews. New Relic is rated 8.6, while Veeam ONE is rated 8.2. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Veeam ONE writes "A tool useful to monitor infrastructures and for backup purposes that needs to improve its deployment process". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Veeam ONE is most compared with Veeam Backup & Replication, VMware Aria Operations, VMware vSphere, SolarWinds Virtualization Manager and Zabbix. See our New Relic vs. Veeam ONE report.
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