We performed a comparison between KerioConnect and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have contacted technical support a handful of times and received some assistance."
"The user interface is good."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"It's relatively simple to use."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"Exchange Online is consistent. It's easy to deploy and scale out to all of our organizations."
"There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well."
"Exchange Online's best feature is its webmail platform."
"It is a stable, and highly scalable product."
"The product was simple to use."
"The features of Microsoft Exchange Online are very intuitive and well-built, keeping the user experience in mind. The usability and the accessibility are the best aspects of this solution."
"Microsoft Exchange Online is an easy-to-use solution."
"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"The search and archiving documentation capabilities need to be stronger."
"Having a native Outlook map integration would make Kerio Connect better."
"I would like to see better support from their support team."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"The mail-blocking feature is not great and could be improved."
"The ActiveSync services and the mapping services could be improved."
"The stability of the solution on Mac products has room for improvement."
"The product needs to embed AI for intelligent searches and analytics."
"The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful."
"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."
"Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really"
"The UI could be improved to look more like the desktop version for ease of use."
KerioConnect is ranked 9th in Email Applications with 7 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. KerioConnect is rated 6.2, while Microsoft Exchange Online is rated 8.6. The top reviewer of KerioConnect writes "Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". KerioConnect is most compared with Microsoft Exchange, Zimbra Collaboration, IceWarp, Google Workspace and Open-Xchange, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and Open-Xchange. See our KerioConnect vs. Microsoft Exchange Online report.
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