We performed a comparison between Insightly CRM and Microsoft Dynamics CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The most valuable feature is the speed of adoption, the simple user interface, and the flexibility of use."
"When you have a vanilla, straightforward version, it is easy to use."
"The stability is excellent."
"Our clients appreciate that the solution can be used to monitor everything their customer interacts with in their business."
"The Outlook calendar has been very helpful for us."
"The history of engagement with our customers, including all conversations, has been most valuable when using this solution."
"The most valuable feature in Microsoft Dynamics CRM is funneling."
"The most valuable features of Microsoft Dynamics CRM are all the filters and possible reports."
"The most valuable feature of Microsoft Dynamics CRM is that it is a low-code platform and we can perform business process management."
"Project management in Insightly could use some improvement. It can be integrated with other applications to make it more flexible, but it requires a lot of work redoing the framework from Insightly and creating more custom objects to make it do what you want."
"Microsoft Dynamics CRM could improve the built-in reports. The ones that are included are pretty generic unless you subscribe to Microsoft BI, which is an extra fee. They should offer the reports without having to purchase a separate subscription for Microsoft BI. However, the reports in Microsoft BI are fantastic."
"This is a good tool, but if you don't have experience using a CRM solution, there are a lot of things you'll need to learn. This tool needs to be more user-friendly."
"From my experience, the solution's tech support could improve with a quicker response time."
"It could be less complicated for smaller organizations."
"Microsoft Dynamics CRM could improve by making it easier to export data to SharePoint because most of our customers use SharePoint. They have to log into a Microsoft environment platform from their SharePoint for access should be made easier. Additionally, if the customer portal was enhanced for it to be customized it would be a benefit."
"The solution could have better dashboards and the Microsoft operating system could be more intuitive."
"It would be a little bit easier if there were better ways to configure and modify native add-ins or plugins."
"The solution should improve the user experience in the process of creating and activating offers."
Insightly CRM is ranked 25th in CRM with 1 review while Microsoft Dynamics CRM is ranked 2nd in CRM with 68 reviews. Insightly CRM is rated 9.0, while Microsoft Dynamics CRM is rated 7.8. The top reviewer of Insightly CRM writes "Highly scalable, easy to use, flexible, and affordable". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". Insightly CRM is most compared with , whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
