We performed a comparison between Infor CloudSuite Industrial, Oracle E-Business Suite, and SYSPRO based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."The product's most valuable feature is production planning. It is one of the core features."
"It is a scalable solution."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The solution is good for small businesses."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"The solution is perfect for big industry and high-scale e-business transactions."
"Financial and asset management features are valuable."
"It was easy to set up the product."
"The interface is easy to use."
"Very flexible in terms of configurations and it's capable of integrations."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The platform's distribution features need enhancement."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The solution's support service could be better."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Pricing is always an area where there is room for improvement."
"If you get away from the financials core of the product, it is not so good at handling peripherals."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"Oracle is easy to implement at a new organization like ours, but it might be more challenging for an established organization with more rules and policies in place."
"The simplicity of the user experience needs to be improved tremendously."
"There are always some bugs and missing patches."
"Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution."
"Pricing is the biggest disadvantage of Oracle."
"They started on the mobile app and tablets, but still I see there are no short-forms used in EBS."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
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